Rooted in Northern Kentucky, Seva Hospitality is expanding to become a premier hotel development and management company in Kentucky and Ohio.  We pride ourselves on developing hotels for a "Home Away From Home" experience that cares for our guests as an extension of our family. Our hotels are value engineered for efficient operations and developed with latest green-technologies.

Please reach out to learn how to join our expanding team!

Industry: Hospitality
Company Size: 11-50 employees

Seva Hospitality

Savvy Admin PROD

Front Desk Associate

At Holiday Inn Express and Suites Lima, we design and manage properties built on humble family values and a genuine love for hospitality. Every detail is intentional, every property is unique, and every guest — and team member — is treated like family.

We are seeking a Night Auditor to join our growing team. Night Auditors are the heartbeat of our hotel. You'll be the first and last face our guests see, setting the tone for their entire stay. If you're energetic, solution-oriented, and love connecting with people, you'll thrive in this role.

Pay and Schedule

-  $13-14.50 / hour

-  11 PM - 7 AM

**Benefits**

-  Health, dental, and vision insurance

-  Employee hotel discounts across Seva Hospitality properties

-  Flexible scheduling — full-time and part-time available across 1st, 2nd, and 3rd shifts

-  Career growth opportunities within Seva Hospitality's expanding portfolio

-  Collaborative, guest-focused team culture

**Responsibilities**

Welcome and check in arriving guests, ensuring a smooth and friendly first impression at every interaction

Manage guest reservations, modifications, and cancellations using the property management system (PMS)

Answer incoming calls and respond to guest inquiries with professionalism and warmth

Promote and enroll guests in hotel rewards programs

Resolve guest concerns promptly and creatively, escalating to management when appropriate

Balance daily accounts and perform end-of-shift financial reconciliation

Assist the sales and revenue team with special requests, group blocks, and upselling opportunities

Maintain a clean, organized, and welcoming front desk area at all times

-  Run the night audit program

**Requirements**

-  Exceptional customer service and communication skills — written and verbal

-  Ability to multitask and remain composed in a fast-paced, guest-facing environment

-  Basic to moderate computer proficiency, including email and internet navigation

-  Flexible availability, including evenings, weekends, and select holidays

-  Self-motivated, detail-oriented, and reliably punctual

-  Prior hotel front desk or customer service experience preferred; PMS experience (IHG, HotelKey, Hilton, or PEP) is a plus

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Hotel Night Auditor

Explore job opportunities at Seva Hospitality with Savvy's AI recruiter platform. View open positions, learn about the company culture, and apply directly through our intelligent recruitment system.

Seva Hospitality

Jobs