Regional Clinical Manager
6 - 10 years
United States
$145k - $160k/year
Full-time
Remote
1 month ago
About the role
Job Description Summary
The Regional Clinical Manager is responsible for providing clinical, technical and product knowledge to healthcare providers with focus on the Eversense® procedure training and certification. They will support the organization as a CGM technology expert through interaction with all relevant stakeholders (internal and external), and as defined by the local country organization.
MAJOR TASKS AND RESPONSIBILITIES OF POSITION :
QUALIFICATIONS:
Preferred:
The Regional Clinical Manager is responsible for providing clinical, technical and product knowledge to healthcare providers with focus on the Eversense® procedure training and certification. They will support the organization as a CGM technology expert through interaction with all relevant stakeholders (internal and external), and as defined by the local country organization.
MAJOR TASKS AND RESPONSIBILITIES OF POSITION :
- Train, proctor, evaluate, authorize and certify HCPs on insertion and removal procedures, sterile technique, maintenance of sterile field, and identification of adverse events.
- Identify, certify, and manage external clinical trainers to engage as needed to support strategic growth objectives.
- Build strong collaborative relationship with sales partners to establish account independence and to promote the total clinical value of the Eversense® system and Senseonics offering to HCPs.
- Plan, facilitate and/or participate in regular conference calls and meetings with the field and home office teams to provide collaboration, solutions, and input to address business needs.
- Strongly and proactively collaborate with field sales team of Territory Managers and Diabetes Therapy Associates Training Manager, Marketing, Medical Affairs, and Regulatory departments to support required trainings and consistent skills development.
- Address medical inquiries from external healthcare providers as needed adhering to all local regulations and polices.
- Clinical support & input for the development and pull-thru of National Insertor strategy for the Eversense product.
- Understand portfolio of products in order to support and assist in facilitating clinical data to healthcare professionals and payers.
- Gather knowledge and best practices for the organization, providing feedback to key partners, as applicable, to inform improvements.
- Act as internal and external product expert, support and enriches internal knowledge on the product and make sure all is aligned between the different departments (Sales, Customer Service, Marketing) both National and Regional.
- Support continuous improvement on processes within the HCP and patient journey.
- Provide leadership and participation in ad-hoc strategic projects, as designated by Medical Affairs and/or Commercial leadership.
- Responsible for knowing, following and administering all company policies and procedures and operational standards in the region.
- Support and maintain QA initiatives and documentation, as well as clinical certification tracking.
QUALIFICATIONS:
- Active licensure as a Physician Assistant (PA), Nurse Practitioner (NP), Registered Nurse (RN) with Intensive Care Unit (ICU) or Operating Room (OR) or wound care/cath lab experience, or similar clinical or scientific educational background
- Experience performing or teaching medical procedures, sterile field technique
- Five years+ industry experience preferred and 10+ years related clinical experience
- Previous clinical staff management responsibility and/or previous experience as clinical trainer
- Continuous glucose monitoring or insulin pump experience
- Ability to travel 60- 75%; Given the travel demands of this role, proximity to a major airport is required
Preferred:
- Advanced degree
- Certified Diabetes Educator/Certified Diabetes Care and Education Specialist (CDCES)
Skills
Medical Equipment ManufacturingHealth Care Provider