The first AI system designed and trained for agentic applications. Register for early access: http://scaledcognition.com/sign-up

Industry: Technology, Information and Internet
Company Size: 11-50 employees

Scaled Cognition

Savvy Admin PROD

**Product Manager - Agent Twin **

As the Product Manager for Agent Twin at Scaled Cognition, you will shape a core part of the company’s future. Agent Twin lets business owners define and ship production-ready, deterministic agents, straight from transcripts to deployment. This role demands an exceptional blend of technical depth, customer obsession, and visionary leadership.

**What you'll do: **

- Define and execute the product strategy and roadmap for Agent Twin

- Be obsessively focused on customer discovery, interviewing users, and translating complex customer experience (CX) challenges into clear product requirements.

- Design ideal customer journeys and novel interaction patterns for agent development, driven by a deep understanding of user experience.

- Leverage your technical skills (Python/AI coding tools) to build quick prototypes and proof-of-concepts, communicating complex ideas clearly to engineering.

- Partner with engineering and research to ensure the transition from transcript data to production-grade agents is seamless, reliable, and scalable.

**You might be the right person for the job if you: **

- Are customer obsessed, prioritizing their needs and pain points above all else.

- Are UX obsessed, capable of designing intuitive customer journeys and cutting-edge agent interaction patterns.

- Are technically inquisitive, always seeking to understand underlying architectures to ensure policy fidelity and deterministic action execution.

- Enjoy diving deep into data to unearth insights and understand how well pipelines are working.

- Are unafraid to ask tough, clarifying questions to challenge assumptions and drive the product toward maximum impact and reliability.

**Key Qualifications: **

- Proven experience as a Product Manager, preferably owning a technical, platform, or enterprise SaaS product.

- Strong technical background with hands-on coding proficiency and the ability to use AI coding tools for rapid prototyping and effective communication with engineers.

- Demonstrated experience in defining and launching products based on ideal customer journeys and deep UX insight.

- Excellent written and verbal communication skills, capable of synthesizing complex technical concepts for business and technical audiences.

- ~~Bonus: ~~ Prior experience working with function calling LLMs, structured instructions, or complex agentic frameworks.

- ~~Bonus: ~~ Experience in the customer service (CX), contact center, or BPO space.

Product Manager

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