We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.

Privacy Statement: http://www.salesforce.com/company/privacy/

Industry: Software Development
Company Size: 10,001+ employees

Salesforce

Savvy Admin PROD

~~To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.~~

Job Category

Software Engineering

Job Details

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

**The Role**

We're hiring an AI Cloud Architect to help shape how agentic systems are built, deployed, and scaled at Salesforce. You'll work at the frontier of the Agentforce platform — inventing new primitives, incubating next-gen agentic systems, partnering directly with customers, and setting architectural direction for how enterprise AI agents work in production.

This is a builder-communicator role. You'll write code ~~and ~~ whitepapers, design runtimes ~~and ~~ present to executive leadership.

**What You'll Do**

**Invent and Incubate**

Drive fundamental advances in agentic AI — new execution models, agent orchestration frameworks, and stateful runtime architectures. Lead incubation projects exploring next-generation agentic systems for the enterprise, including OpenClaw-style reasoning architectures and emerging multi-agent coordination patterns. The kind of work that produced Agent Graph, AgentScript, and the Graph Runtime powering Agentforce today.

**Shape the Core Platform**

Influence core architectural decisions across Agentforce — agent determinism, A2A protocols, long-running async workflows, and context engineering. Contribute adjacently to the agent development lifecycle — including Agent Builder, Agent Testing Center, and Agent Observability — helping define how developers build, validate, and monitor agents end-to-end.

**Partner with customers**

Work directly with strategic customers to understand their business context and co-design solutions using Agentforce. Translate complex agent capabilities into concrete, trustworthy outcomes — from proof-of-concept to production.

**Write and communicate with conviction**

Produce technically rigorous, persuasive content — design docs, engineering blog posts, developer documentation, and external presentations. You have a clear point of view and can defend it.

**What We're Looking For**

**Technical depth**

- Expert in distributed systems, stateful runtimes, and LLM-based agent architectures

- Experience building orchestration frameworks, graph-based execution engines, or agent DSLs

- Strong grasp of LLM behavior, context management, and agent reliability in production

- Fluency in Python and Java; comfortable with cloud-native infra

- Curiosity about and familiarity with frontier agentic research — reasoning loops, tool use, memory architectures, and multi-agent systems

**Builder track record**

- You've shipped durable technical artifacts — platforms, frameworks, or open-source projects others build on

- Comfortable going from early-stage experiment to prototype to GA in fast-moving environments

- Experience with incubation, 0→1 projects, or founding engineer environments is a strong plus

**Communication and customer instincts**

- Exceptional written communication — from design docs to customer whitepapers

- Can speak to a developer, an enterprise architect, and a CIO with equal clarity and credibility

- Experience engaging enterprise customers as a trusted technical advisor

**Collaboration and influence**

- Drives alignment across engineering, product, and field without requiring authority

- Raises the technical bar around them — a natural teacher and force multiplier

**Nice to Have**

- Open-source community experience or developer advocacy background

- Familiarity with Salesforce platform primitives (Flow, Apex, Einstein, metadata)

- Background in ML infrastructure, data engineering, or AI platform work

- Experience with language/compiler design (relevant to DSL authoring systems like AgentScript)

- Familiarity with observability tooling, testing frameworks, or developer experience platforms

**Why This Role**

The agentic AI space is moving fast, and the hardest problems — agent determinism, stateful long-running workflows, multi-agent coordination, enterprise-grade reliability, next-gen reasoning architectures — don't have solved answers yet. You'll work alongside exceptional systems thinkers and lead incubation work that could define the next chapter of Agentforce, while also contributing to the platform that already ships to millions of customers. It's rare to find a role that demands both deep invention and real-world enterprise impact. This one does.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and ~~be your best ~~, and our AI agents accelerate your impact so you can ~~do your best ~~. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Software Engineering Architect

~~To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.~~

Job Category

Software Engineering

Job Details

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

**About The Team**

Slack is the place where work happens — and Search is at the heart of it. We're looking for experienced engineers to join our Core Infrastructure organization, where you'll help design, develop, and maintain the information retrieval systems that power Slack Search and a wide range of product experiences.

Our search stack is central to what makes Slack an indispensable store of organizational knowledge — enabling millions of users to instantly find messages, channels, people, files, and business-critical information across their workspaces. It's also foundational to our generative AI efforts, helping build intelligent products that leverage the full breadth of your company's knowledge graph.

If you're excited about pushing the boundaries of information retrieval, building systems that scale to meet the demands of the world's most collaborative teams, and doing it all in an environment where your work directly shapes the product — this is the role for you.

We build our infrastructure on reliable, battle-tested tools our team knows and trusts: Java, Go, PHP/Hack, Python, MySQL, Solr, Kubernetes, Terraform, AWS, and Linux. Expertise in these is a strong plus — but solid experience building and operating robust distributed search systems using other languages and cloud technologies is a great substitute.

We're a tight-knit, collaborative team who genuinely enjoy working together. You'll partner closely with infrastructure and machine learning engineers to evolve our systems, and collaborate with product engineers and managers to ensure our infrastructure meets the needs of our users.

Slack has a positive, diverse, and supportive culture. We look for people who are curious, inventive, and committed to being a little better every single day. In our work together, we aim to be smart, humble, hardworking — and above all, collaborative.

**What You Will Be Doing**

- Design and develop scalable, resilient offline indexing pipelines that process and transform data for Slack’s search infrastructure.

- Partner with product engineering to conceptualize and ship new features for our large (and growing!) user base.

- Collaborate with team members to ensure high availability and reliability of a distributed search system at massive scale.

- Own team features and systems end-to-end, defining their long-term health while proactively improving the health of surrounding systems.

- Deploy, configure, test, troubleshoot, maintain, and upgrade Solr clusters and environments.

- Continuously optimize the infrastructure and configuration of our Solr clusters to maintain cluster health and peak search performance.

- Support our skilled operations team in triaging and resolving production issues quickly and effectively.

- Raise the bar on engineering standards, tooling, and processes across the team.

- Build and ship high-quality, production-grade software using modern engineering practices — with AI as a core part of your development workflow.

- Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.

- Contribute to building and maintaining shared system context: an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.

- Critically evaluate code (human- or AI-generated) for correctness, quality, security, and performance.

**You may be a fit for this role if you:**

- Have 4+ years of applicable software engineering experience.

- Have worked extensively with distributed data processing frameworks such as Spark, Hadoop, MapReduce, or EMR.

- Have hands-on experience with Solr, Elasticsearch, Lucene, or other search technologies.

- Are familiar with infrastructure/ops tools and frameworks such as Terraform, Chef, and Kubernetes.

- Are proficient with functional or imperative programming languages — e.g., PHP, Python, Ruby, Go, C, or Java.

- Have a track record of building high-availability, performant, and scalable systems that handle large data volumes across multiple clusters and geographic regions.

- Have experience planning, implementing, and deploying software migrations and upgrades in production environments.

- Can contribute meaningfully to technical architecture discussions and help drive sound technical decisions within your team.

- Are a strong communicator — able to explain complex technical concepts clearly to designers, support staff, and fellow engineers.

- Possess solid computer science fundamentals: data structures, algorithms, programming languages, distributed systems, and information retrieval.

- Bring a genuine, demonstrated AI-first approach to engineering — using AI tools to move faster, build fluency across the stack, and contribute beyond your core specialty.

- Have experience integrating AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor) into your development workflow.

- Have advanced prompt engineering skills — able to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.

**Bonus Points**

- You've built large-scale data pipelines professionally and can write clean, elegant code in Java, Scala, and/or SQL, with hands-on exposure to Hadoop/Spark.

- You have experience with text mining, NLP, or natural language parsing.

- You've contributed to relevance tuning, ranking systems, or query understanding.

- You have familiarity with vector search, dense retrieval, or embedding-based approaches to information retrieval.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and ~~be your best ~~, and our AI agents accelerate your impact so you can ~~do your best ~~. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,200 - $223,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Software Engineer II, Search & Data Infrastructure -Slack

~~To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.~~

Job Category

Data

Job Details

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

**Position Overview**

As a Decision Scientist within the Data & Analytics organization, you will collaborate with cross-functional teams to measure agentic impact, influence leaders with in-depth analysis, and strategically partner with Product Managers to shape the future of our work. You will work in a dynamic organization that sits at the intersection of analytics, AI, and automation, and is building the framework for the agentic enterprise in real time.

Core Responsibilities

- Agentic Evaluation Frameworks: Develop and scale methodologies to evaluate the performance, reasoning, and reliability of agentic workflows and AI systems.

- Causal Inference & Attribution: Build sophisticated models to solve complex attribution problems. You will distinguish between incremental gains and organic trends using various data science and modeling techniques at your disposal.

- Experimental Design: Lead the design and analysis of complex experiments, moving beyond simple A/B testing into multivariate testing, switchback experiments, and quasi-experimental designs for cases where randomization is impossible.

- Statistical Leadership: Refine and author methodologies, frameworks, analytical packages, and mentor junior team members.

- Strategic Influence: Translate complex statistical findings into clear, actionable narratives for executive leadership, influencing the long-term product and business roadmap.

Technical Requirements

- Background: Master’s or PhD in a highly quantitative field such as Statistics, Mathematics, Economics, Computer Science, Operations Research, or similar field.

- Experience: 10+ years of experience in a quantitative role, with a proven track record of deploying causal models or experimental frameworks in a production environment.

- Programming: Adept proficiency in Python or R (specifically the PyData stack: Pandas, NumPy, SciPy, Statsmodels, Scikit-learn).

- Data Retrieval: Mastery of SQL for complex data extraction, feature engineering, and performance tuning within cloud data warehouses (e.g., Snowflake, BigQuery).

- Modeling Mastery: Deep experience in high-dimensional regression, time-series analysis, and forecasting techniques.

- Agentic Systems: Familiarity with LLM evaluation metrics (LLM-as-a-judge) and the unique statistical challenges posed by non-deterministic AI outputs.

Join our innovative team and contribute to our data-driven success. Apply today to help us build and maintain the data infrastructure that drives our business forward.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and ~~be your best ~~, and our AI agents accelerate your impact so you can ~~do your best ~~. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Principal Decision Scientist

~~To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.~~

Job Category

Employee Success

Job Details

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

**Your Impact**

We have an exciting opportunity to join our growing team as an Senior Internal Recruiter supporting our AMER Sales teams. Our Internal Recruiters thrive in a fast paced, high volume, and process driven environment with an eye for detail. In this role, you will partner with multiple cross-functional stakeholders including senior Hiring Managers, Employee Success, Recruiting Business Advisors, Sales Strategy, and more to support internal employee mobility. Your general role responsibilities include:

- Acting as a talent consultant and advocate for internal employees at Salesforce

- Lead the entire recruiting process from initial screening through offer accept

- Enabling candidates and hiring managers on our Internal Recruiting Process and Policies

- Participate in implementing and driving global recruiting programs

- Build an ongoing, balanced pipeline of qualified internal candidates

- Learn the profiles within your supported talent communities so that you can help best match candidates with the appropriate opportunities

- Partner with other departments (Headcount Managers, Compensation, Employee Success) to drive the recruiting process

**Basic Requirements**

- 8+ years of Recruiting experience, experience with Internal Recruiting and/or experience with Sales Recruiting a plus

- Proven track record of excellent client engagement

- Experience building relationships across various internal stakeholders in a matrixed environment

- Experience partnering and influencing senior level Hiring Managers and Executives

- Understanding of ATS tools and technologies, experience with Workday a plus

- Ability to deliver on tight deadlines and executive in a fast-paced and high volume environment - Strong written and verbal communication skills

- Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and ~~be your best ~~, and our AI agents accelerate your impact so you can ~~do your best ~~. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $94,000 - $142,300 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Senior Internal Recruiter, Sales

~~To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.~~

Job Category

User Experience

Job Details

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Delivering on Slack’s mission to make our users' lives simpler, more pleasant, and more productive requires us to relentlessly obsess about the Slack UX. The most direct way to get a signal on this is to talk to as many users as possible.

This position's primary responsibility will be to make it easier than ever to connect directly with Slack users (both current and prospective). They will focus on identifying and reaching out to Slack customers willing to share their experiences and perspectives with our PDE and research teams. This will catalyze our ability to connect directly with customers, ensure we're thoughtfully addressing our users' biggest pain points, and ultimately enable us to increase customer sentiment as measured by NPS (PDE Method M5).

About the Role: We are looking for a Recruiting Lead to identify, engage, and recruit high-quality participants for user research studies. You will be the bridge between our research team and the diverse voices that shape our products, ensuring we hear from the right people at the right time. You will play a critical role in building a sustainable and diverse pipeline of Slack users to fuel our research engine.

**Responsibilities**

- Strategic Sourcing: Source and recruit participants for qualitative and quantitative research studies, including interviews, usability tests, surveys, and focus groups.

- End-to-End Execution: Manage the full recruitment lifecycle: outreach, screening, scheduling, confirmation, and follow-up.

- Panel Management: Build and maintain a diverse panel of research participants across various demographics, personas, and customer segments.

- System Building: Develop and manage tracking systems to ensure data quality, participant history (to prevent over-sampling), and privacy compliance.

- Stakeholder Partnership: Partner with researchers to understand specific study requirements and develop tailored recruitment strategies.

- Vendor Management: Engage and manage external recruitment vendors to ensure high-quality recruits and operational excellence.

- Technical Optimization: Identify opportunities to automate manual recruiting workflows to reduce the time-to-recruit for the research team.

**Requirements**

- Experience: 5+ years of recruiting experience, specifically focused on research operations, user research, or customer insights.

- B2B Savvy: Experience navigating the complexities of recruiting in a B2B/Enterprise environment (e.g., reaching IT Admins and decision-makers).

- Organizational Excellence: Strong skills in managing multiple high-priority recruitment projects simultaneously with meticulous follow-through.

- Communication: Excellent written and verbal communication skills with a focus on “being a great host”—ensuring every user has a pleasant experience with Slack Research.

- Technical Proficiency: Familiarity with research recruiting tools and CRM systems (e.g., Ethnio, UserInterviews, Salesforce, or Qualtrics).

- Inclusivity Mindset: A deep commitment to building diverse and inclusive participant pools.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and ~~be your best ~~, and our AI agents accelerate your impact so you can ~~do your best ~~. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Senior Research Operations Lead, Research & Insights

~~To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.~~

Job Category

User Experience

Job Details

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are hiring a dynamic UX Designer to join our Digital Employee Experience (DEX) team. Our mission is to design meaningful, engaging, and accessible human-centered workplace experiences for our global workforce. As 'Customer Zero,' your job will be to solve our own internal business challenges by designing solutions directly on the Salesforce platform—proving the power of 'Salesforce on Salesforce' from the inside out. DEX works in small, focused teams tackling specific problems, building fast, and showing results weekly. We value systems thinking, thoughtful storytelling, collaboration, and a relentless drive to ship. To be successful in this role, you will bring a passion for craft, curiosity, and an eagerness to embrace our new AI-driven ways of working.

In DEX, we are fundamentally shifting our operating model: **Everyone is a Builder **. We don't see lines between roles; designers build, experiment with AI, and ship real things daily. You will immerse yourself in the end-to-end experience of your work, transforming insights into clear workflows, and shifting away from static mocks to demo-driven development where **"a working demo beats a slide" **. If you want to use your UX skills to inspire teams, rapidly create amazing experiences, and set the standard for how AI changes work, we would love for you to join us!.

**Responsibilities**

- Act as an Accountable Builder: Collaborate in small, cross-functional squads (3-5 members) to own problem definitions, co-define solutions, and deliver outcomes within rapid 4-week cycles.

- Demo-Driven Delivery: Build prototypes to plan rather than plans to build POCs. Ensure that every piece of work produces a demo artifact linked directly to a Linear issue.

- Direct Implementation: Move beyond static mocks to directly solution with users, stakeholders, engineers, and product manager using AI tools to help implement and polish front-end details.

- Async-First Collaboration: Replace traditional ceremonies with async communication, leveraging Slack, short video updates, and public channels to share progress.

- User & Data-Centric Iteration: Distill complex problems to their core, evaluate design tradeoffs, and anchor the quality of your designs in real data and live user feedback rather than gut feelings.

- Cross-Functional Alignment: Serve as a collaborative bridge linking design, product, and engineering, while preparing materials to support research activities and producing clear accessibility and localization documentation.

**Experience/Skills Required**

- Deep understanding of user-centered design, with the ability to apply and adapt design system components into high-fidelity shippable solutions.

- A strong "Builder" mentality with a bias toward action, resilience in a time of constant change, and a willingness to let go of traditional solutions and processes to experiment with new methods.

- Experience or strong willingness to use AI coding tools daily to build, automate, and experiment.

- Strong communication skills, with the ability to pitch design rationale, give and receive actionable feedback in critiques, and navigate conflicting priorities diplomatically.

- Capability to integrate accessibility and localization considerations beyond basic compliance.

- Expert knowledge of current design tools, along with an ability to quickly learn new tools.

- 3+ years of UX Design experience and a related technical degree is required

**Nice to have: **Falling into the archetype of a "Strong Generalist" (highly skilled across multiple disciplines) or a "Deep Specialist" (top-tier expert in a specific niche like visual design or technical implementation).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and ~~be your best ~~, and our AI agents accelerate your impact so you can ~~do your best ~~. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

UX Designer

~~To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.~~

Job Category

Employee Success

Job Details

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Join our Training team as a Senior Instructor, where education meets Customer Success. In this role, you’ll deliver engaging, high-impact training experiences that help individuals and organizations adopt Salesforce technologies with confidence and clarity.

Our Instructors are more than trainers — they are trusted educators, subject matter experts, and advocates for customer success. Through live instruction, hands-on workshops, and event-based learning, you’ll guide customers from understanding to adoption, helping them unlock real business value on the Salesforce platform. Instructors play a critical role in delivering value in our Salesforce Success Plans, as our primary 1:many approach.

We’re looking for customer-obsessed individuals with strong communication skills, technical curiosity, and a passion for teaching. We invest deeply in our people — enabling you to grow into a recognized expert, a thought leader, and an influencer within the Salesforce ecosystem.

**What You’ll Do**

- Deliver high-quality 1:Many customer training experiences, including hands-on workshops and multi-day instructor-led courses, both virtually and in person

- Translate complex technical concepts into clear, approachable learning moments for audiences with varying levels of experience

- Lead engaging, interactive sessions that encourage participation, discussion, and practical application

- Serve as a trusted advisor to Signature, Premier, and Standard Success Plan customers by sharing best practices, technical guidance, and adoption recommendations

- Accelerate customer adoption of Salesforce technologies through targeted workshops and learning programs

- Partner cross-functionally with Content Development, Customer Success and Product Management teams to continuously improve learning experiences

- Represent Salesforce at key customer and marketing events (e.g., Dreamforce, TDX)

- Maintain strong customer satisfaction (CSAT) scores and teaching productivity metrics

- Stay current on Salesforce innovations, enterprise technology trends, and modern learning methodologies

**Course Ramp & Subject Areas (within First Year)**

- Build expertise across Data Cloud and Agentforce

- Ramp and deliver core Data Cloud and Agentforce courses as well as our workshops.

- Expand into additional Salesforce clouds as business needs evolve

**Required Qualifications**

- 3+ years of relevant professional experience in a technical, enablement, education, or customer-facing role

- Demonstrated technical aptitude with enterprise systems, platforms, or software products

- Strong public speaking and presentation skills, with experience leading workshops, trainings, or customer sessions

- Ability to quickly learn new technologies and explain them in a structured, engaging way

- Experience delivering virtual or in-person learning using collaboration platforms (e.g., Zoom, WebEx)

- Comfort facilitating live demos, hands-on exercises, and interactive discussions - including troubleshooting and debugging in real time

- Proven ability to manage time, adapt in real time, and perform effectively in dynamic customer environments

**Preferred Qualifications**

- Prior experience with Salesforce (Data Cloud, Agentforce)

- Background in roles such as Educator, Enablement Lead, Support Engineer, Success Manager, Solution Engineer, or Product Manager

- Salesforce Certified in Data Cloud, and/or Agentforce Specialist

- Experience supporting customer adoption, change management, or digital transformation initiatives

**What Makes You Successful Here**

- Customer-Obsessed: You care deeply about learner outcomes and customer success

- Clear Communicator: You simplify complexity and meet learners where they are

- Technically Curious: You enjoy learning how things work and explaining why they matter

- Confident Facilitator: You’re comfortable on stage, on camera, and in front of senior audiences

- Continuous Learner: You’re energized by constant learning and evolving technology

- Collaborative Teammate: You contribute to an inclusive, supportive team culture

- Trusted Advisor: You build credibility quickly and act with integrity

**Why Join This Team**

You’ll join a passionate global community of Salesforce Instructors who are shaping our customer’s careers and defining how learning happens in the AI era. We invest in your growth, your expertise, and your voice — empowering you to become not just an instructor, but an influential leader in the Salesforce ecosystem.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and ~~be your best ~~, and our AI agents accelerate your impact so you can ~~do your best ~~. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $94,000 - $142,300 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Senior Instructor, Customer Success

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