Training Lead - Alpharetta, GA - Hybrid We are looking for an enthusiastic Training Lead to educate people using a mix of lecture, demonstration, hands-on exercises, and online resources. A SAFEbuilt Trainer equips and instills our employees with technical skills to administer Building Code enforcement and policy adoption. This role also trains clients, contractors and Design Professionals in Building Code regulations and concepts. We expect this role to assist with developing and deliver course materials while representing SAFEbuilt in a professional, organized, and articulate manner. The right technical trainer will help us develop impactful curriculum using adult learning best practices for live training and on-line medium. Duties And Responsibilities
Collaborate to devise technical training programs according to organizational requirements
Produce training schedules and classroom agenda
Determine course content according to objectives
Prepare training material (presentations, worksheets etc.)
Execute training sessions, webinars, workshops, etc. in groups or individually
Arrange for and conduct on-site training when needed
Keep and report data on completed courses, absences, issues, etc.
Support IT Department to resolve system inefficiencies and client issues
Form and maintain positive relationships with Training Personnel and Company Managers. Maintain a professional appearance and image
Recommend procedures and processes to improve course quality
Maintain a professional appearance and image
Qualification Requirements
Proven experience as technical trainer
Knowledge of modern training techniques and tools in technical subjects
Strong foundation in instructional delivery and adult learning principles
Experience in designing technical course content
Ability to address training needs with complete courses
Working knowledge in MS Office (especially PowerPoint)
Dynamic communication skills
Excellent organizational and time-management abilities
Degree/Certification in a relevant technical field
Certification such as CTT+ (Certified Technical Trainer) is a strong asset
Collaborative and consultative work style
Comfortable working with business and technical personnel at all levels of the organization, governmental entities and other clientele
Education And Experience
Bachelor’s Degree or equivalent preferred
Strong written and verbal communication skills
Minimum three years of course development experience
Solid understanding of learning and development along with strong business acumen
Functional and technical expertise in learning management systems
COMPETENCIES PROBLEM SOLVING Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics CUSTOMER SERVICE Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments FOSTER OPEN COMMUNICATION/BUILD RELATIONSHIPS Creates an environment in which people communicate honestly and openly, and information is readily shared. Develops and maintains constructive relationships ADAPTABILITY Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent changes, delays, or unexpected events. DEPENDABILITY Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. COMPENSATION & BENEFITS: SAFEbuilt pays competitive wages and has a comprehensive benefit offering. Benefits include health, dental, vision, life, and disability insurances, paid holidays, paid time off, matching 401K Plans, wellness programs and more. SAFEbuilt is committed to Career Progression through paid training and step increases for additional certifications and licenses. More About SAFEbuilt: http://safebuilt.com/ Our employees are our greatest asset, with exceptionally certified individuals in all departments, including Planning & Zoning, Code Enforcement, Fire Prevention, and Engineering, as well as full-service and supplemental Building Department services. SAFEbuilt invests in developing our employees, exploring innovative technology, and giving back to our communities. In partnership with over 1200 communities, our talented experts make a difference in the cities and towns where we live and work. Through quality people and consistent service, SAFEbuilt plays an important role in continually improving lives by developing safe, thriving communities. SAFEbuilt is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, gender identity, gender expression, age, disability, veteran status or any other protected factor. If you need assistance or accommodation due to a disability, please contact us at [email protected] or you may call us directly on 970-292-2200.