Help Shape the Future of Servicing Strategy at SAFCO Data and Strategy Analyst Full-Time | On-Site | Pompano Beach, Florida Salary: $60,000 – $80,000 Important Work Requirements (Please Read Before Applying)
This is a 100% in-office role (five days per week) in Pompano Beach, Florida
Remote or hybrid work is not available
Candidates must live within a reasonable commuting distance, or be willing to relocate
About SAFCO At SAFCO, we believe a finance company should exist to help customers build a better tomorrow. For more than 30 years, we have provided responsible auto financing solutions while building a culture grounded in accountability, performance, and continuous improvement. As we continue to grow, we are investing in stronger analytics, smarter servicing strategies, and better operational processes. The Data and Strategy Analyst will play an important role in helping our executive leadership team make informed decisions, improve collections effectiveness, and identify opportunities to make the business stronger. This is an ideal opportunity for a smart, technically skilled, and driven analyst who enjoys solving business problems with data. What You’ll Do This is a highly visible role that partners closely with executive leadership and servicing management to improve performance across the servicing and collections organization. You will:
Identify, design, and implement automation solutions to streamline servicing and collections workflows
Analyze current servicing processes to identify inefficiencies, bottlenecks, and opportunities for improvement
Segment customers based on risk, payment behavior, and account characteristics to support targeted servicing strategies
Analyze loan portfolio performance, including delinquency trends, roll rates, payment behavior, and charge-offs
Develop recommendations to improve collections effectiveness, operational efficiency, and portfolio performance
Build and maintain reports, dashboards, visualizations, and analytical models to monitor servicing performance
Write ad hoc SQL queries and perform data analysis to support requests from executive leadership
Ensure the accuracy, consistency, and integrity of data across servicing systems and reporting environments
Assist in the design, implementation, and analysis of A/B tests for new servicing strategies and treatment approaches
Partner with servicing leadership to gather business requirements and lead analytical or process improvement projects
Prepare presentations and communicate findings, recommendations, and campaign results to management
Translate complex analytical findings into clear, actionable business insights for non-technical stakeholders
Data, Analytics & Technical Focus In this role, you will work with large operational datasets and help transform information into action. Examples of the types of work you may perform include:
Developing reports and dashboards to monitor collector productivity, delinquency trends, and campaign performance
Evaluating the effectiveness of servicing strategies and recommending adjustments based on results
Supporting process improvement and automation initiatives to reduce manual work and improve efficiency
Creating customer segments and predictive analyses to improve outreach and treatment strategies
Using SQL and other tools to combine, clean, and analyze data from multiple systems
Supporting executive presentations with data-driven insights and recommendations
What We’re Looking For
Bachelor’s degree in Business Analytics, Business Administration, Finance, Engineering, Computer Science, Mathematics, Statistics, or a related field
0–5 years of experience in analytics, strategy, business intelligence, process improvement, financial services, or a related field
Advanced SQL skills required
Advanced Microsoft Excel skills required
Strong analytical, problem-solving, and critical thinking abilities
Ability to interpret data, identify trends, and make practical business recommendations
Excellent communication skills, including the ability to present complex information clearly and professionally
Ability to manage multiple projects and work effectively in a fast-paced environment
Strong attention to detail and commitment to data accuracy
Preferred Qualifications
Experience with Python, ETL processes, or other data engineering tools
Experience with process improvement, workflow analysis, or automation initiatives
Data visualization experience using tools such as Power BI, Tableau, or similar platforms
Financial services, lending, collections, or servicing experience
Experience supporting strategy, operations, or performance improvement initiatives
Why Join SAFCO
Work directly with executive leadership on high-impact business initiatives
Gain broad exposure to servicing strategy, portfolio analytics, and operational improvement
Play a key role in shaping the future of SAFCO’s analytics and collections strategy capabilities
Opportunity to build new reports, tools, and processes from the ground up
Collaborative, fast-paced environment with opportunities for growth and development
We encourage qualified candidates to apply. SAFCO is an equal opportunity employer and a drug-free workplace.