IT Support Specialist
Altamont, IL
Full-time
Onsite
1 month ago
About the role
This full-time help desk support role involves assisting end users by resolving support tickets, troubleshooting hardware and software issues, and maintaining documentation. The ideal candidate enjoys problem-solving, helping others, and working with technology in a collaborative or independent setting. Key responsibilities include setting up new user accounts and hardware, escalating complex issues, and supporting IT projects. The role requires knowledge of computer hardware, Windows 10/11, Windows Server, networking fundamentals, PowerShell, Active Directory, and Office 365. The position offers an opportunity to be a vital part of the support team, working closely with network and system administrators to ensure smooth organizational operations.
Skills
Information TechnologyBusiness Consulting and Services