O&M Operations Manager
6 - 10 years
Hanford, CA
Full-time
Onsite
1 month ago
About the role
Renewable Solar Inc. (RSI) is a rapidly growing Solar PV Engineering, Construction, and Operations & Maintenance (O&M) company, managing a diverse portfolio of operational ground-mount and rooftop solar assets. RSI is committed to maintaining high system performance, safety, and reliability across its fleet through disciplined maintenance, troubleshooting, and operational excellence
The O&M Operations Manager will lead the operational administration of RSI’s O&M department, ensuring efficient management of systems, processes, and customer support functions that sustain RSI’s growing solar asset portfolio.
This role is responsible for the ongoing management and optimization of RSI’s Asset Management (AM) system, including oversight of work order management, repair coordination, preventative and predictive maintenance scheduling, equipment warranties, contract periods, WREGIS registrations, invoice generation, customer billing analysis, and operational reporting.
In addition, this position will perform utility billing analysis for customers to evaluate usage patterns, utility rate schedules, and tariff structures to ensure customers are enrolled in the most advantageous rate plans to maximize photovoltaic system performance and economic value.
Responsibilities:
A. Asset Data Management and System Integration
Manage and maintain the asset management system for approximately 500 solar sites, ensuring facility data remains accurate, complete, and up to date across all assets, including equipment details, warranty information, RSI service levels, customer records, and operational documentation.
Oversee continuous improvement of system workflows, data governance, reporting capabilities, and operational efficiency.
B. Maintenance Work Order Optimization
Manage the work order system to support efficient tracking of repair work orders, preventative maintenance, predictive maintenance, and equipment wash schedules.
Partner with the Maintenance Manager to streamline maintenance request processing, technician dispatching, work prioritization, and service completion tracking.
Monitor operational performance metrics to improve response times, maintenance effectiveness, and customer service delivery.
C. Maintenance and Work Order Optimization
Ensure the maintenance management system maintains accurate records of warranty coverage, contract terms, service agreements, and customer obligations.
Coordinate with vendors, service providers, and internal teams to track warranty claims, contract renewals, compliance deadlines, and regulatory reporting requirements, including WREGIS registrations.
D. Financial Operations, Billing Analysis, and Reporting
Support invoice generation for reimbursable work by ensuring completed maintenance activities are accurately linked to financial reporting systems.
Perform customer utility billing analysis to evaluate consumption trends, utility tariffs, rate schedules, and billing structures to identify optimization opportunities that improve solar system economics and customer savings.
Work with customers and internal stakeholders to recommend rate schedule adjustments aligned with photovoltaic production profiles, demand charges, TOU structures, and net metering program requirements.
Generate operational and financial reports related to maintenance performance, asset status, customer billing optimization, service compliance, and operational efficiency.
D. Stakeholder Collaboration and System Improvement
Collaborate closely with O&M maintenance teams, finance, IT, customer service, and leadership to continuously improve operational systems, asset data integrity, customer reporting, and workflow effectiveness.
Support the development of scalable operational processes that accommodate RSI’s continued portfolio growth.
Requirements: The ideal candidate will have 3+ years of operations management, systems administration, or asset operations experience, preferably in renewable energy, utilities, facilities management, or related industries.
Solar industry experience is preferred but not required.
Candidates should demonstrate:
Understanding of the asset lifecycle from contract execution through engineering, construction, commissioning, and O&M is strongly preferred.
Tools
Supervisory Controls
This is a supervisory position responsible for overseeing 1–2 personnel, including an Operations Systems Coordinator.
This position reports to the Director of Operations Support.
Expected schedule is 40–45 hours per week, typically Monday through Friday, 8:00 AM – 4:00 PM, with minimal overtime or weekend work expected.
Compensation:
This is a salaried position with a compensation range of $90,000–$110,000, depending on experience and qualifications.
Benefits include :
Evaluation Factors:
Performance will be evaluated based on the individual’s ability to effectively manage operational systems, support maintenance execution, maintain data integrity, improve customer billing outcomes, and scale operations in support of RSI’s growing customer base.
Conditions of Employment :
Additional employment conditions are outlined in the RSI Employee Handbook.
The O&M Operations Manager will lead the operational administration of RSI’s O&M department, ensuring efficient management of systems, processes, and customer support functions that sustain RSI’s growing solar asset portfolio.
This role is responsible for the ongoing management and optimization of RSI’s Asset Management (AM) system, including oversight of work order management, repair coordination, preventative and predictive maintenance scheduling, equipment warranties, contract periods, WREGIS registrations, invoice generation, customer billing analysis, and operational reporting.
In addition, this position will perform utility billing analysis for customers to evaluate usage patterns, utility rate schedules, and tariff structures to ensure customers are enrolled in the most advantageous rate plans to maximize photovoltaic system performance and economic value.
Responsibilities:
A. Asset Data Management and System Integration
Manage and maintain the asset management system for approximately 500 solar sites, ensuring facility data remains accurate, complete, and up to date across all assets, including equipment details, warranty information, RSI service levels, customer records, and operational documentation.
Oversee continuous improvement of system workflows, data governance, reporting capabilities, and operational efficiency.
B. Maintenance Work Order Optimization
Manage the work order system to support efficient tracking of repair work orders, preventative maintenance, predictive maintenance, and equipment wash schedules.
Partner with the Maintenance Manager to streamline maintenance request processing, technician dispatching, work prioritization, and service completion tracking.
Monitor operational performance metrics to improve response times, maintenance effectiveness, and customer service delivery.
C. Maintenance and Work Order Optimization
Ensure the maintenance management system maintains accurate records of warranty coverage, contract terms, service agreements, and customer obligations.
Coordinate with vendors, service providers, and internal teams to track warranty claims, contract renewals, compliance deadlines, and regulatory reporting requirements, including WREGIS registrations.
D. Financial Operations, Billing Analysis, and Reporting
Support invoice generation for reimbursable work by ensuring completed maintenance activities are accurately linked to financial reporting systems.
Perform customer utility billing analysis to evaluate consumption trends, utility tariffs, rate schedules, and billing structures to identify optimization opportunities that improve solar system economics and customer savings.
Work with customers and internal stakeholders to recommend rate schedule adjustments aligned with photovoltaic production profiles, demand charges, TOU structures, and net metering program requirements.
Generate operational and financial reports related to maintenance performance, asset status, customer billing optimization, service compliance, and operational efficiency.
D. Stakeholder Collaboration and System Improvement
Collaborate closely with O&M maintenance teams, finance, IT, customer service, and leadership to continuously improve operational systems, asset data integrity, customer reporting, and workflow effectiveness.
Support the development of scalable operational processes that accommodate RSI’s continued portfolio growth.
Requirements: The ideal candidate will have 3+ years of operations management, systems administration, or asset operations experience, preferably in renewable energy, utilities, facilities management, or related industries.
Solar industry experience is preferred but not required.
Candidates should demonstrate:
- Strong operations management and process improvement experience
- Experience managing asset or maintenance management systems
- Analytical experience with billing, utility data, financial reporting, or operational metrics
- Familiarity with utility rate structures, TOU billing, net metering, or energy billing analysis (preferred)
- Strong organizational and project coordination skills
- Excellent communication and stakeholder management abilities
- Proficiency in Microsoft Excel and business systems platforms
Understanding of the asset lifecycle from contract execution through engineering, construction, commissioning, and O&M is strongly preferred.
Tools
- The Operations Manager will routinely utilize a variety of digital systems, including but not limited to:
- Also Energy
- Buildertrend
- SolarEdge
- Asset Management / CMMS platforms
- Microsoft Office Suite (particularly Excel)
- Utility billing and reporting systems
Supervisory Controls
This is a supervisory position responsible for overseeing 1–2 personnel, including an Operations Systems Coordinator.
This position reports to the Director of Operations Support.
Expected schedule is 40–45 hours per week, typically Monday through Friday, 8:00 AM – 4:00 PM, with minimal overtime or weekend work expected.
Compensation:
This is a salaried position with a compensation range of $90,000–$110,000, depending on experience and qualifications.
Benefits include :
- 5% 401(k) employer match
- Employer-sponsored medical, dental, vision, and life insurance
- Two weeks PTO
- One week sick leave
- Additional benefits per RSI policy
Evaluation Factors:
Performance will be evaluated based on the individual’s ability to effectively manage operational systems, support maintenance execution, maintain data integrity, improve customer billing outcomes, and scale operations in support of RSI’s growing customer base.
Conditions of Employment :
Additional employment conditions are outlined in the RSI Employee Handbook.
Skills
Renewable Energy Semiconductor Manufacturing