Operations Administrator (*Remote)
2 - 5 years
United States
Full-time
Remote
1 month ago
About the role
About the Company
The organization operates within an industry that requires efficient management of operational processes involving sales, vendor coordination, contract management, and customer relations. It addresses challenges related to contract execution, vendor compliance, lease management, and regulatory requirements. The organization supports business functions at a regional level, facilitating smooth operational workflows and client interactions to maintain effective service delivery.
About the Role
The Operations Administrator role is responsible for supporting operational functions to ensure timely execution of contracts, vendor management, lease coordination, and customer service. This position plays a critical role in maintaining relationships with internal teams and external partners while managing administrative tasks that help the organization operate efficiently. The role requires coordination across departments to support contracts, billing, credit approvals, and regulatory compliance, contributing directly to operational continuity and customer satisfaction.
Responsibilities
Qualifications
Required Skills
Compensation
Pay rate and level will depend on the successful candidate's qualifications, prior experience, and location.
Equal Opportunity Statement
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company's career page or ATS.
The organization operates within an industry that requires efficient management of operational processes involving sales, vendor coordination, contract management, and customer relations. It addresses challenges related to contract execution, vendor compliance, lease management, and regulatory requirements. The organization supports business functions at a regional level, facilitating smooth operational workflows and client interactions to maintain effective service delivery.
About the Role
The Operations Administrator role is responsible for supporting operational functions to ensure timely execution of contracts, vendor management, lease coordination, and customer service. This position plays a critical role in maintaining relationships with internal teams and external partners while managing administrative tasks that help the organization operate efficiently. The role requires coordination across departments to support contracts, billing, credit approvals, and regulatory compliance, contributing directly to operational continuity and customer satisfaction.
Responsibilities
- Customer Relations: Meet expectations and requirements of internal and external customers; establish and maintain effective relationships.
- Contract Management: Assist contract review and approval by coordinating with sales, management, legal, and customers.
- Financial Coordination: Facilitate the credit approval process and negotiate additional credit requirements.
- Lease Operations: Manage lease extensions, negotiate rate increases, coordinate transfers, and facilitate the purchase of leased units.
- Vendor & Compliance: Obtain documentation for vendor setup/compliance and facilitate federal and state permits for the region.
- Billing & Documentation: Prepare documentation for rental rate changes, ensure billing accuracy, and manage ReRent invoices and regional consolidation.
- Accounts Payable: Obtain approvals and code invoices for payment.
- Administrative Support: Provide support to sales and operations, manage phone communications, greet visitors, and maintain filing systems.
- Strategic Support: Assist with special projects and process improvements.
Qualifications
- Experience: Proven background in customer service, handling high phone volumes, and performing administrative and clerical tasks.
Required Skills
- Communication: Strong written and verbal communication skills.
- Service Excellence: Proven ability to deliver excellent customer service.
- Professionalism: Strong work ethic, positive attitude, and professional demeanor.
- Efficiency: Ability to perform well in a fast-paced environment and manage multiple applications and processes.
- Organization: Strong organizational skills and attention to detail.
- Technical Proficiency: Proficiency in Microsoft Word, Excel, and Outlook.
- Teamwork: Ability to work collaboratively within a team.
- Languages: Bilingual in Spanish is a plus.
Compensation
Pay rate and level will depend on the successful candidate's qualifications, prior experience, and location.
Equal Opportunity Statement
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company's career page or ATS.
Skills
AdministrativeSoftware Development