Realtor.com® is the trusted resource for home buyers, sellers and dreamers, offering the most comprehensive source of for-sale properties, among competing national sites, and the information, tools and professional expertise to help people move confidently through every step of their home journey. It pioneered the world of digital real estate 20 years ago, and today helps make all things home simple, efficient and enjoyable. Realtor.com® is operated by News Corp [NASDAQ: NWS, NWSA] [ASX: NWS, NWSLV] subsidiary Move, Inc. under a perpetual license from the National Association of REALTORS®. For more information, visit realtor.com®.

Industry: Technology, Information and Internet
Company Size: 1,001-5,000 employees

Realtor.com

Savvy Admin PROD

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Consumer Success Coordinator ** at**Realtor.com **

**Location: **Scottsdale, AZ (Hybrid/In-Office 3 days per week)

Are you a sales coordinating expert? Are you ready to support the full sales cycle from client vetting to confirm a deal? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Csonuemr Success Coordinator and help change the world of real estate, one home at a time.

**Top Reasons to Apply: **

- Great Pay & Benefits; $21.50/hour + commission, earning potential $56,200/year, with top-tier benefits.

- Career Growth; Tackle new challenges and advance in an innovative real estate tech company.

- Fun, Dynamic Team; Join a high-energy team, enjoy flexible hours, and make a real impact.

**What you’ll do: **

- Make outbound calls to identify client's needs and respond with superior service and resolution.

- Ability to understand client's objectives and challenges and align our services to accomplish their goals via phone, email, and SMS communication.

- Own the full sales cycle from client vetting to confirm a deal.

- Utilize our in-house CRM System and work the pipeline of inbound clients.

- Track goals, metrics, and performance of the process and regularly provide feedback and make suggestions for improvement.

**What you’ll bring: **

- 2+ years' experience in a phone-based customer service role or equivalent experience

- Excellent written and verbal communication skills - no fear of the phone.

- Commitment to a high standard of integrity and working in a team environment.

- When faced with new challenges, or tough conversations, failure simply isn't an option.

- Desire to grow your career and tackle new challenges.

- Ability to succinctly explain products, answer questions, provide solutions, and negotiate the best deal to maximize profitability.

- A genuine interest/background in the real estate industry and excited to be part of something that's going to change the real estate space.

- Self-motivated with a desire to work in a dynamic and fast paced environment.

- Demonstrate the ability to use strategic selling skills.

- Organized, independent, resourceful and diligent.

- Excellent listener, assertive, persistent, and persuasive.

- Scheduling flexibility is required as some shifts require holidays, late evening, or weekend hours.

**How we work: **

- We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in person, adding richness to our culture and knitting us closer together. **This is a hybrid opportunity in our Scottsdale, AZ office. **

**How we reward you: **

- Working with a highly-motivated team with a proven track record of success that also has a lot of FUN!

- A competitive work environment with great culture, rewards, recognition, and fun events

- Inclusive and competitive medical, Rx, dental, and vision coverage

- Family-forming benefits

- 13 paid holidays & flexible time off

- 8 hours of paid volunteer time off

- Immediate eligibility for a 401(k) plan with a 3.5% company match

- Tuition reimbursement program for degreed and non-degreed programs

- 1:1 personalized financial planning sessions

- Student debt retirement savings match program

- Free snacks and refreshments in each office location

**Working Conditions: **

- Hours may vary as we are open from 9 am EST through 9 pm EST. Weekends are also possible as we are operating seven days a week. Position requires prolonged standing or sitting and repetitive hand and wrist motion.

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Consumer Success Coordinator

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Field Training Specialist (RDC+) **

**Location: **Scottsdale, AZ (Hybrid 3 days in office)

**About the Role **

We are seeking a dedicated ~~**Field Training Specialist ** ~~ with a deep understanding of the real estate industry and Realtor.com products. The individual should be comfortable with public speaking and able to connect with internal and external customers at various learning levels, in both face-to-face and online group training environments. This dynamic role requires up to 50% national travel and a seamless blend of independent drive and collaborative teamwork. If you possess exceptional communication skills, a passion for customer success, and the ability to connect with learners at all levels, we want to hear from you.

**Top Reasons to Apply**

- **Creative Curriculum Ownership: ** Goes beyond standard delivery, allowing you to design, implement, and shape impactful training programs that directly drive client success.

- **High-Visibility Brand Ambassadorship: ** Positions you as the face of a premier real estate brand, leveraging your public speaking skills to influence and educate audiences nationwide.

What You’ll Do

- Facilitate Realtor.com Plus® Customer Product Training (requires up to 50% national travel)Live Presentation/Training of Realtor.com Plus® and other software productsLive Presentation/Training of administrative-level productsLive Presentation of Realtor.com Plus® software at industry eventsAgent & Administrative ongoing coaching on product best practices for successProvide online web Presentation/Training of realtor.com® professional products

- Work with Team Manager, Customer Success Teams, Industry Partners, and Broker Offices to build and manage training schedules and manage all travel reservations

- Develop and implement training programs to promote Realtor.com Plus® and other Realtor.com professional products

- Assist in drafting and communicating updates and changes to Realtor.com® software products to customers and update related materials as needed

- Work with the Customer Education Team to identify trends/learning opportunities that impact the level of service to Industry clients

- Complete administrative duties related to training, stat reporting, and expenses

- Assist with the development and maintenance of training curriculum

- Present information to internal and external customers at all levels of understanding and comprehension

- Demonstrate creativity and solutions-oriented problem-solving skills to meet team objectives

- Capture and retain the attention of the training audience

- Enforce the value of Realtor.com® products and services to external customers

What You’ll Bring

- Exceptional public speaking and presentation skills required

- Excellent customer service skills required

- Ability to travel nationally up to 50% required

- Minimum 4 years of previous training and development experience required

- Exceptional written and verbal communication skills required

- Understanding of the characteristics of adult learners is required

- Ability to handle multiple projects and priorities in a professional and timely manner, meet deadlines, and shift priorities to meet business needs required

- Strong time management & organizational skills, and the ability to work unsupervised required

- Strong knowledge of, and previous experience with Google Workspace, Word, PowerPoint, Excel, and web browser applications required

- Previous Training Design & Materials Development preferred

- Strong knowledge of Realtor.com® products and tools preferred

- Previous experience with virtual training services (GotoWebinar, WebEx, ON24,

Big Marker…etc.) preferred

- Previous experience within the Real Estate Industry preferred

- High School Diploma or equivalent required

**How We Work **

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. **This is a hybrid opportunity in our Scottsdale, AZ office. **

How We Reward You:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Why Join Realtor.com®At Realtor.com®, we believe everyone deserves a home of their own. We’re a team of passionate, driven professionals working to make buying and selling homes easier and more rewarding. We value integrity, collaboration, and diversity—and we’re committed to creating an environment where the best talent can do the best work of their careers.

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Field Training Specialist (RDC+)

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

We're looking for a consumer-centric **Senior Product Manager **to own and evolve the home seller experience on Realtor.com®. This is a high-impact IC role, supporting a high-growth vertical at the intersection of consumer empowerment, marketplace monetization, and strategic partnerships — touching millions of homeowners looking for guidance and confidence as they navigate this important life decision.

You will define how sellers understand the right time to list, discover and connect with the best local listing agents, and evaluate the full range of selling options — including alternative paths like cash offers through our network of iBuying partners. You'll own broad and critical surface areas: our core seller experience, off-market property pages, the Realtor.com® homepage, and our integrated seller partnership ecosystem.

If you're energized by building experiences that earn consumer trust, driven by data and experimentation, and excited to operate at the crossroads of consumer product and business growth — we'd love to meet you.

**What you'll do: **

- **Consumer strategy & vision: **Define and own the product strategy for the home seller journey, ensuring every touchpoint builds trust and drives meaningful action.

- **Seller readiness & timing: ** Build experiences that help homeowners understand market conditions, estimate home value, and determine the right moment to sell, drawing on data signals, market insights, and personalization.

- **Agent connection: **Drive the product experience that connects sellers with high-quality local listing agents — making the discovery, evaluation, and selection process intuitive and high-converting.

- **Alternative selling options: ** Develop and refine features that help sellers evaluate and act on non-traditional selling paths, including cash offers, through our integrated partner ecosystem.

- **Surface ownership: **Own the full product lifecycle for our core seller experience, off-market property pages, and the Realtor.com® homepage — balancing consumer experience, SEO, and business outcomes across these high-traffic surfaces.

- **Partnership integration: **Collaborate with business development and partner teams to design seamless integrations with seller partners, ensuring the consumer experience feels native, trustworthy, and additive.

- **Test & learn culture: **Design and lead a rigorous experimentation program — defining hypotheses, building test plans, interpreting results, and iterating rapidly to improve conversion, engagement, and satisfaction.

- **Cross-functional leadership: **Partner closely with engineering, product design, analytics, and marketing to align on roadmaps, remove blockers, and ship high-quality features on time.

- **Performance & accountability: **Define, track, and own KPIs tied to seller engagement, lead quality, agent connection rates, partner performance, and consumer satisfaction — and hold yourself accountable to hitting them.

- **Stakeholder communication: **Regularly brief leadership and key business stakeholders on roadmap progress, metric performance, and strategic direction — building trust through transparency and clarity.

**How we work: **

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**What you bring: **

- **8+ years ** of product management experience, with a proven track record of shipping consumer-facing features at scale. Experience in marketplace, real estate, or fintech is highly preferred.

- **Consumer empathy: ** A deep, demonstrated ability to build for real people — using qualitative research, behavioral data, and voice-of-customer input to shape product direction and prioritization.

- **Experimentation mindset: ** Strong command of A/B testing and structured experimentation; you treat every launch as a learning opportunity and are comfortable with ambiguity in results.

- **Analytical rigor: **Ability to define metrics, build dashboards, interpret data, and make confident decisions under uncertainty — with a bias toward action over analysis paralysis.

- **Partnership product experience: ** Comfort working across internal and external stakeholders to integrate third-party products in ways that feel native and consumer-first.

- **Growth mindset: **Proven ability to balance consumer experience quality with business monetization, particularly in emerging or fast-scaling revenue contexts.

- **Technical fluency: ** Ability to engage constructively with engineers and designers to navigate complex architecture and UX tradeoffs

- **Collaborative spirit: ** You listen well, communicate clearly, and bring out the best in the cross-functional teams around you — including design, analytics, and engineering.

- **AI knowledge: ** Familiarity with how AI-driven personalization, valuation models, and recommendation systems can enhance the seller journey.

- **High accountability: ** You set ambitious targets, own your outcomes, and proactively flag risks — you don't wait for someone else to tell you something isn't working.

- **Agility: **Comfortable managing multiple concurrent initiatives in a fast-paced environment, making tradeoffs, and re-prioritizing when market or business needs shift.

- Bachelor's degree or equivalent experience.

**How We Reward You: **

Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Sr. Product Manager, Consumer Product

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

As an ~~SDET for Client Experiences ~~ at Realtor.com (RDC), you are a key contributor to the quality of the mobile interfaces that power our primary consumer and agent interactions. You will be responsible for the reliability, performance, and seamless quality of the essential digital interactions that connect consumers and agents, with a particular focus on critical user journeys.

**What You’ll Do: **

~~Strategic Planning & Quality Execution ~~

- Contribute to quality initiatives for ~~mobile client-side experiences ~~, focusing on user interface correctness, visual consistency, and mobile performance metrics.

- Execute a layered test strategy for your squad, primarily focusing on ~~End-to-End (E2E) and integration testing ~~ using modern React Native frameworks.

- Identify quality risks in mobile client flows (e.g., cross-platform/OS compatibility (iOS/Android), form validation, and state management) and translate them into actionable ~~Detox ~~ automation scripts.

~~Technical Contribution (Mobile & React Native UI) ~~

- Drive hands-on testing for client applications, utilizing ~~Appium or Detox ~~ for native application automation and validating data integrity through ~~GraphQL ~~ queries.

- Advocate for mobile testability, including accessible React Native components, native accessibility identifiers (e.g., {{accessibilityLabel}}), data-testid attributes, and clear error-handling states.

- Partner with developers to ensure UI components and client-side logic are validated early in the development lifecycle.

~~Test Automation & Performance ~~

- Design and maintain robust automation suites using ~~Appium ~~ and ~~TypeScript ~~ (or JavaScript) to validate complex user workflows.

- Perform API and contract validation for ~~GraphQL ~~ schemas to ensure the front-end stays in sync with backend services.

- Integrate automated UI checks into ~~CI/CD pipelines ~~ (e.g., CircleCI, GitHub Actions) and assist in triaging failing checks to maintain a healthy build signal.

- Support performance testing of mobile app load times, resource utilization (memory/CPU), and battery consumption.

~~Collaboration & Learning ~~

- Participate fully in ~~Agile/Scrum ~~ processes, ensuring UI quality signals are included in the definition of done.

- Collaborate with Product and Design partners to turn user requirements into reliable automated acceptance tests.

- Share best practices and utilities within your team to help software engineers contribute to the shared ~~Appium/Detox ~~ codebase.

**What you will bring: **

- ~~3+ years ~~ of experience in software and/or test engineering, with a strong focus on ~~React Native mobile applications and native automation ~~.

- Proven experience implementing test scripts for modern mobile technologies, specifically using ~~Detox, Appium ~~ or similar mobile E2E frameworks (e.g., Espresso/XCUITest).

- Hands-on experience testing GraphQL APIs, including writing queries and validating schema-driven responses.

- Proficiency in ~~TypeScript or JavaScript ~~ and experience building reusable page objects and test utilities.

- Experience with ~~CI/CD ~~ integration and a demonstrated ability to reduce flakiness in mobile UI test suites.

- Familiarity with ~~mobile-native debugging tools ~~ (e.g., Xcode, Android Studio, Flipper) and observability platforms to isolate client-side errors.

- Experience with ~~native environment setup ~~ (simulators/emulators, device farms) for iOS and Android, and experience with ~~visual regression testing ~~ or ~~accessibility (a11y) testing ~~ is a plus.

- Interest in exploring and applying ~~AI/Agentic testing methodologies ~~ (e.g., LLMs, Claude, Copilot) to enhance test coverage, generate data, or accelerate automation script creation.

- Bachelor’s degree in Computer Science or a related field, or equivalent professional experience.

**How We Work: **

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**How We Reward You: **

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Software Test Engineer

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Retention Account Specialist ** at Realtor.com

**Location: ** Scottsdale, AZ (hybrid/ 3 days in office)

Are you a customer-focused sales and retention professional? Are you ready to engage Real Estate Agents and Brokers, reinforce product value, and drive customer satisfaction through solution-based conversations? If you want to pursue your professional goals while helping grow an innovative real estate tech company, this work is for you. Join us as our newest **Retention Account Specialist ** and help change the world of real estate, one home at a time.

This is a phone-based role where you will manage approximately 50 calls per day (10–20 inbound) and collaborate closely with Digital Sales Consultants, Sales Management, and other stakeholders. The position offers career growth opportunities in a collaborative, fast-paced environment, with flexibility to support additional projects as needed while driving overall customer success.

**Top Reasons to Apply: **

- Gain hands-on customer relationship experience through direct engagement with real estate agents and brokers

- Launch a career in a leading real estate tech company in the digital housing marketplace

- Fast-paced, collaborative environment where you can sharpen multitasking and problem-solving abilities

**What you’ll do: **

- Take inbound and make outbound calls to agents daily

- Re-build value in Realtor.com solutions for agents requesting to cancel their services

- Offer consistent communication and timely resolution for our agents

- Resolve Retention issues on agent and broker accounts

- Meet or exceed minimum retention goals

- Meet or exceed a minimum outbound call requirement

- Engage customers with the highest level of respect and integrity

**What you'll bring: **

- High tolerance for engaging with dissatisfied clients

- 3+ years related experience, with a focus on customer retention strategies

- Thorough knowledge of a consultative or solutions based sales process

- Familiarity with the real-estate landscape required

- Familiarity with advertising products and services required

- Familiarity with Salesforce preferred

- Knowledge of Excel and Microsoft Outlook required

- Trouble-shoot and resolve customer service issues

- Meet deadlines and work well under pressure

- Multi-task and set priorities

- Work the predesigned work schedule

- Leverage established negotiation tactics

**How we work: **

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. **This is a hybrid opportunity in our Scottsdale, AZ office. **

**How we Reward you: **

- Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Retention Account Specialist

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Retention Account Specialist ** at Realtor.com

**Location: ** Scottsdale, AZ (hybrid/ 3 days in office)

Are you a customer-focused sales and retention professional? Are you ready to engage Real Estate Agents and Brokers, reinforce product value, and drive customer satisfaction through solution-based conversations? If you want to pursue your professional goals while helping grow an innovative real estate tech company, this work is for you. Join us as our newest ~~**Retention Account Specialist ** ~~ and help change the world of real estate, one home at a time.

This is a phone-based role where you will manage approximately 50 calls per day (10–20 inbound) and collaborate closely with Digital Sales Consultants, Sales Management, and other stakeholders. The position offers career growth opportunities in a collaborative, fast-paced environment, with flexibility to support additional projects as needed while driving overall customer success.

**Top Reasons to Apply: **

- Gain hands-on customer relationship experience through direct engagement with real estate agents and brokers

- Launch a career in a leading real estate tech company in the digital housing marketplace

- Fast-paced, collaborative environment where you can sharpen multitasking and problem-solving abilities

**What you’ll do: **

- Take inbound and make outbound calls to agents daily

- Re-build value in Realtor.com solutions for agents requesting to cancel their services

- Offer consistent communication and timely resolution for our agents

- Resolve Retention issues on agent and broker accounts

- Meet or exceed minimum retention goals

- Meet or exceed a minimum outbound call requirement

- Engage customers with the highest level of respect and integrity

**What you'll bring: **

- High tolerance for engaging with dissatisfied clients

- 3+ years related experience, with a focus on customer retention strategies

- Thorough knowledge of a consultative or solutions based sales process

- Familiarity with the real-estate landscape required

- Familiarity with advertising products and services required

- Familiarity with Salesforce preferred

- Knowledge of Excel and Microsoft Outlook required

- Trouble-shoot and resolve customer service issues

- Meet deadlines and work well under pressure

- Multi-task and set priorities

- Work the predesigned work schedule

- Leverage established negotiation tactics

**How we work: **

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. **This is a hybrid opportunity in our Scottsdale, AZ office. **

**How we Reward you: **

- Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Associate Account Manager, Dedicated Success ** at **Realtor.com® **

Are you a client-focused account management professional with a passion for real estate and relationship building? Are you eager to partner with top real estate teams and help them get more value from Realtor.com®? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest **Associate Account Manager ** and help change the world of real estate, one home at a time.

The Associate Account Manager, Dedicated Success oversees a portfolio of high-value accounts at Realtor.com® in partnership with our Strategic Sales team. This role focuses on building strong, long-term relationships to support the Realtor.com® customer experience through effective account management. You’ll be paired with a Strategic Sales Senior Account Executive, providing post-sale reactive support for their book of business. As a dedicated consultant and problem-solver, you will collaborate across departments to address customer needs and ensure seamless communication.

**Top Reasons to Apply: **

- Direct impact on growth: Partner with a Sales representative to own a portfolio of high-value real estate customers and drive their long-term success with Realtor.com®.

- Cross-functional exposure: Partner closely with Sales and Finance to solve complex problems and influence how we support real estate pros at scale.

- Learning and mentorship: Build your career alongside experienced Account Managers and leaders who invest in coaching, feedback, and clear development paths.

**What You’ll Do: **

- Provide reactive support for a book of business assigned to the Strategic Sales Senior Account Executive (150 accounts).

- Educate clients on product configurations and best practices to enhance performance and agent engagement.

- Provide stakeholders with structured data and reporting to support recommendations during renewals and new orders.

- Align actions with company initiatives and corporate OKRs.

- Effectively prioritize daily tasks and identify key accounts for engagement.

- Maintain accurate records in enterprise systems (e.g., Salesforce, Focus Fire) for contact data, communication logs, and account activity.

- Stay informed about new products and services offered by the company.

- Address client inquiries, issues, and escalations, collaborating with cross-functional teams as needed to resolve problems and improve processes.

- Identify and escalate technical issues within platforms like Salesforce and Focus Fire.

- Participate in special projects as assigned.

**What You’ll Bring: **

- 1-2 years of experience in a customer service or sales support role assisting with high-value or key accounts.

- Strong verbal and written communication skills.

- Proficiency in PCs, the internet, and Microsoft applications (Word, Excel, Outlook).

- Experience with Salesforce.

- Familiarity with the real estate industry.

- Background in technical customer support.

- Bachelor's degree preferred.

**Measures of Success: **

- Ability to effectively manage and grow a book of business.

- Proven track record of securing and retaining revenue.

- Demonstrated proficiency in enhancing client satisfaction and engagement.

**How We Work: **

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**How We Reward You: **

Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage.

- Family forming benefits.

- 13 Paid Holidays.

- Flexible Time Off.

- 8 hours of paid Volunteer Time off.

- Immediate eligibility into Company 401(k) plan with 3.5% company match.

- Tuition Reimbursement program for degreed and non-degreed programs.

- 1:1 personalized Financial Planning Sessions.

- Student Debt Retirement Savings Match program.

- Free snacks and refreshments in each office location.

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Associate Account Manager, Dedicated Success

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

We’re looking for an experienced and results-driven **Sr. ****Digital Marketing Manager ** to join our** **Client Marketing team. This role is focused on driving demand generation, sales growth, and client engagement through our Pro app and dashboard, ecommerce online store, merchandising website, AIO/LLM content strategy and online chat platform.

As a Digital Marketing Manager, you’ll lead efforts to plan and implement data-driven marketing strategies across these key platforms. You’ll collaborate with cross-functional teams, including creative services, platform developers, enterprise systems, product, sales, and customer service, to optimize user experiences and deliver measurable business results.

**What You'll Do: **

- **Strategic Planning & Execution: **Develop and implement comprehensive digital marketing strategies to drive demand generation and sales for the ecommerce online store, merchandising website, and online chat platform. Focus on improving customer acquisition, retention, and conversion across these platforms.

- **Cross-functional Collaboration: **Mobilize and lead cross-functional teams including design, content, data analytics, engineering, and sales to ensure successful execution of marketing initiatives and optimization efforts. Maintain clear communication channels and align teams around shared goals.

- **Testing, Iteration & Optimization: **Lead continuous A/B testing and other experimentation to optimize customer engagement, sales, and marketing efforts across platforms. Analyze key performance metrics, iterating on strategies to improve results over time.

- **Innovation & Growth Initiatives: **Proactively identify new opportunities to innovate in digital marketing. Demonstrate a bias for action to test new tactics, tools, and technologies to stay ahead of industry trends.

- **Demand Generation & Customer Engagement: **Plan and execute campaigns aimed at generating demand, building brand awareness, and increasing sales. Develop personalized, targeted campaigns to engage agents, brokers, lenders, and other real estate professionals.

- **Performance Reporting & Analytics: **Provide regular updates on the performance of marketing initiatives. Analyze data and leverage insights to drive future strategies and ensure alignment with business objectives.

- **AI Utilization: **Leverage AI tools to enhance online platform performance, streamline workflows, and accelerate campaign execution. Use generative AI to support content development, personalization, and merchandising optimization across ecommerce, website, and chat platforms, as appropriate. Apply AI-driven analytics to surface insights, predict customer behavior, and recommend next-best actions to improve engagement and conversions. Continuously evaluate emerging AI technologies and recommend adoption of tools that strengthen Realtor.com® ’s competitive advantage in digital marketing.

**How We Work ****: **

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**What You Bring: **

- Bachelor's degree or equivalent experience

- 8+ years of experience in digital marketing, ecommerce marketing, or related fields with a proven track record of driving growth and engagement.

- Experience engaging with cross-functional teams and collaborating with multiple stakeholders to implement strategies.

- Strong background in online merchandising, ecommerce platforms, and digital sales strategies.:

- Expertise in demand generation and online conversion strategies.

- Strong analytical and data-driven mindset, with the ability to interpret performance metrics and adjust strategies accordingly.

- Proficiency in marketing automation tools, CRM systems, and analytics platforms (e.g., WordPress, Knotch, Optimizely, Tableau, Amplitude, Google Analytics, Salesforce, or similar).

- Deep understanding of ecommerce best practices, website merchandising, and online customer experience optimization.

**Who You Are: **

- Highly innovative, with a bias for action and the ability to execute quickly while adapting to change.

- Strong problem-solving skills, with the ability to think strategically while remaining focused on tactical execution.

- Excellent communication and leadership skills with the ability to inspire cross-functional teams.

- Self-motivated, detail-oriented, and able to handle multiple projects simultaneously in a fast-paced environment.

- Excited about joining and in-office team with a bias for collaboration

**Bonus points: **

- Previous experience in real estate, SaaS, or a similar high-growth tech company.

- Familiarity with online chat platforms and customer engagement tools.

**How We Reward You ****: **

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Sr. Digital Marketing Manager, Ecommerce & Online Platforms

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**SENIOR FINANCIAL ANALYST, FP&A **

The ImpactAt http://Realtor.com , you’ll be a key member of our best-in-class FP&A team, building the financial models that help us understand our business and drive our strategy forward. This role is designed for a curious, resourceful learner and automation-minded analyst who finds professional satisfaction in building clean, logical, driver-based models and maintaining meticulous file hygiene. You will act as a strategic partner to your business area, working side-by-side with leaders to explain the "why" behind the numbers, ensuring every decision is built on a bedrock of accuracy, strategy, and trust.

Core ResponsibilitiesStrategic Advisory & Business Partnering

- Strategic Business Partner: Manage the P&L for your business units and provide rigorous financial advice, contextualized by company strategies, to executive leadership.

- Strategic Opinions: Go beyond reporting to provide proactive opinions on business strategy and perform ad hoc finance and business case analyses for stakeholders.

- Business Support & Communication: Develop and maintain detailed budget and forecast models, communicating results and insights effectively to all stakeholders.

Financial Rigor & Reporting

- Variance Analysis & Action Planning: Provide P&L owners and Business Partners with budget-to-actual analysis and support managers in the development of concrete action plans to improve variances.

- Executive Reporting: Develop and prepare KPI and financial reports for distribution to senior management, including the preparation of financial package presentation materials.

- P&L Integrity: Ensure the foundational accuracy of your P&L, including month-end accrual and billing accuracy.

- Headcount Management: Manage personnel costs—often the largest P&L driver—by tracking and forecasting both FTEs and contractors to ensure alignment with operational plans.

Systems, Standardization & AI

- Systems Architecture: Build models, create dashboards, and generate reports within the FP&A reporting system, using several different systems such as Adaptive, Excel, and Gsheets.

- Process Improvement: Identify and lead process improvement projects that result in enhanced internal/external reporting and forecasting, with a relentless drive towards improving forecast accuracy.

- AI-Forward Efficiency: Actively leverage AI tools to accelerate data cleaning, audit formulas, and streamline documentation, reclaiming time for deeper analysis.

- File & Data Hygiene: Maintain a gold standard for organization, including logical model flows, intuitive file naming, and clear folder structures that ensure work is documented and scalable.

Qualifications

- Experience: 5+ years of progressive finance experience, ideally in a marketplace, SaaS, or high-growth tech environment.

- Modeling & Rigor: Expert-level ability to build driver-based (PxQ) models. You are naturally disciplined and believe that file structure and naming conventions are a reflection of analytical quality.

- Resourceful Learner: You are a naturally curious problem-solver who enjoys learning new systems and data structures. You take the initiative to find answers and develop compelling data insights independently.

- Detail Obsession: You have the persistence to dig into GL-level discrepancies and the patience to organize "messy" data into clean, repeatable frameworks.

- Professional Judgment: Proven ability to operate with high autonomy while possessing the judgment to proactively loop in management on medium-to-high impact decisions.

- Technical Prowess: Advanced Excel is required. Proficiency with Google Sheets and experience with Adaptive (or similar financial planning tools) is strongly preferred. Familiarity with Oracle, Snowflake, SQL, or Power BI is a plus.

- Modern Mindset: Tech-curious early adopter of AI productivity tools with a passion for automating repetitive tasks.

- Education: Bachelor’s Degree in Finance, Accounting, Business, Economics, or a related quantitative field.

**How We Work **We balance accelerated creativity and innovation on a foundation of in-person collaboration and flexibility, from inside and outside of our office walls. This is a hybrid role, one can work three days of their choice in our Austin, TX office and the remaining two days from home.

Realtor.com® is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degree and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Financial Analyst, Sr

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

Are you a Design expert? Are you looking to work closely with product and engineering to create and execute on a bold vision? If you want to expand your professional goals at **Realtor.com® **, this is the role for you. Join us as our newest **Senior Product Designer ** and continue to Love Your Career at **Realtor.com®. **

We are looking for a talented designer who will work closely with cross-functional partners in Product and Engineering to create and execute on our bold vision for transforming the real estate industry. Your responsibility will be to understand, scope and ship polished experiences for our 75M monthly active users across web and native apps. You will be a design leader within the team, providing thoughtful feedback to elevate our craft and showing what great collaboration looks like in action.

The ideal candidate has a strong background in consumer facing real-estate  or retail products and experiences.

This role reports to the Senior Manager of Design.

**What you'll do: **Collaboration

- Collaborate with a diverse group of stakeholders—including researchers, product leaders, engineers, product marketing, brand, and other designers—on complex problems

- Articulate the value of design as well as the reasons for your design decisions clearly, in non-designer-speak, to Product and Engineering teammates as well as other important stakeholders

- Facilitate workshops, design sprints, and other collaborative sessions for your team

Craft & Execution

- Be the voice of the user, and explore multiple ideas while also knowing when to bring the work to an executable deliverable

- Deliver innovative solutions which significantly improve user experience across products for your team

- Independently lead all aspects of the design process from conception to completion

- Actively contribute to the evolution and strengthening of our design system, including crafting components, auditing libraries, and ensuring quality in application of the system

- Receive design feedback with professionalism and patience, and give clear and usable design feedback to design peers

- Uphold a high standard for design excellence, and contribute to raising the bar for design at the company

**What you'll bring: **

- 8+ years working in design industry, with at least 3 years in a product-led organization

- Bachelor’s degree or equivalent experience

- Portfolio which examples a strong design point of view and depth of experience, including user-centered design methodologies, interaction flows, prototyping, high-fidelity screens, and shipped products

- Experience delivering multiple projects with cross-disciplined team

- Strong and clear communication skills

- Informed and strong opinions, loosely held

- A practitioner of user-centric processes and design thinking principles

- Mastery of design thinking practices and craft

- A “We, Not Me” mindset: collaborative, team-oriented, and invested in shared success

**How We Work: **

We balance creativity and innovation on a foundation of in-person collaboration. Our employees work three days in our Austin headquarters, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**How we Reward you: **

Realtor.com is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Senior Product Designer, Consumer

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

We are looking for a **Data Analyst ** to join our Product Analytics team within the Data Science & Analytics organization with the goal of helping the extended product team develop a framework, metrics, business reports, and strategic analysis around how we communicate Performance to our clients (the agent and broker community).

The Data Science and Analytics organization at Realtor.com® sits at the heart of our mission. We process and analyze terabytes of data every day that enable decisions for millions of home buyers, sellers, renters, dreamers, and real estate professionals. Our goal is to use this data to make the home buying experience a breeze for our consumers. We empower them with the most up-to-date information on properties, help them find their dream homes in the least amount of time, and match them with the most suitable realtor to meet their unique, individual needs.

**Role Description: **

We are looking for the best data and analytical minds to help us measure the effectiveness of our products that aim to make it simple and easy to buy and sell a home. To accomplish that task, we are looking for a Data Analyst** **with a consumer services, business, or technology background. The team you are joining acts as a “trusted” partner to our key product stakeholders helping them answer their most critical business questions. This could be accomplished by conducting strategic deep insight analysis, A/B experimentation design and measurement, or creating new innovative ways to measure the success of the business. This is a job for someone who not only possesses strong technical skills, but also the ability to take data and mold it into a cohesive story that enables our stakeholders to make informed business decisions. Ideal candidates will be comfortable presenting their findings to stakeholders.

This role will be supporting a new area of focus for the company in Fiscal Year 2026. As an organization, we sit on a wealth of data and this person will be at the forefront of helping the business harness the power of this data. The mission of the Product Analytics team is to be very strategic and pivotal to ensure that the company stays on course with meeting key OKRs (Objective and Key Results). This is not a traditional reporting role - a successful candidate will be able to take large amounts of data and be able to surface the “why” around data movements - not just the “what”

**Responsibilities: **

- Business Performance Reporting, Visualization and Analysis: Be the primary partner for our cross-functional stakeholders to understand product performance. When a metric is ahead or behind expectations, dig in to drive meaningful, actionable insights that help the business performance improve or double-down on success.

- Deep-Dive Analysis: Use advanced techniques (A/B experimentation, statistical modeling, matched pair, and/or machine learning) to analyze consumer product performance at a lead and feature level. Create a rich understanding of how people are interacting with product features and use these insights to then make recommendations.

- Opportunity Identification and Sizing: Both to set goals and help evaluate potential product enrichment opportunities, you will be tasked with forecasting and opportunity sizing. This will help our Product stakeholders understand the short-run and long-run dynamics of proposed changes to our product strategy, and create targets for driving business performance as well as optimize lead generation and funnel improvement opportunities.

- Partnership and Communication: Partner closely with our Product stakeholders to identify and unlock opportunities, and with other data teams to improve platform capabilities around data architecture, data visualization, data modeling, and testing platforms.

- Build trust in all interactions and with Enterprise Consumer Data Mart and be an advocate for adoption

- Be responsible for monitoring the success of visitors' engagement and conversion by tracking metrics and building new estimated KPIs ~~if necessary ~~ (e.g., product usage metrics)

- Build relationships with other products and analytics teams to share best practices and enrich analytic practices

- Conduct quantitative analysis, ad hoc reports, & statistical models to understand the health and latest trends among product engagement and funnel conversion consumer metrics

- Create impactful data insights and analysis from Analytic Plan creation thru End-of-Analysis summaries

**Requirements **:

- Bachelor's Degree in Business Analytics, Math, Economics

- 2-5+ years of work experience analyzing data to answer business questions

- Advanced knowledge in SQL

- Experience with data exploration and data visualization tools such as Tableau, Shiny, Streamlit, etc.

- Experience using data to analyze product feature performance is preferred

- Advanced knowledge in Python or R is a plus

- Experience with digital analytics platforms like Adobe Analytics and Google Analytics is preferred

- Experience in a consumer subscription business is also relevant

- Experience with cloud-based data environments such as AWS and Snowflake

- Advanced technical and modeling skills including Excel or Google Sheet skills (e.g. pivot, vlookup, etc.) and data analytics

- Understanding of experimentation and statistics concepts (e.g. confidence intervals, hypothesis testing, regression analysis, etc.)

- Ability to think strategically, analyze and interpret product performance drivers as well as how analyze a conversion funnel with key fallout points identified

- Intense curiosity, high intellectual and analytical horsepower, passionate pursuit of analytics driven insights

- Strong communication skills as well as written and verbal presentation skills and experience presenting to diverse audiences

- Ability to thrive in a largely remote organization

- Comfort working in a highly agile, intensely iterative environment

- Self-motivated and self-managing, with strong time management and organizational skills

**How We Work: **We balance creativity and innovation on a foundation of in-person collaboration. Our employees work three days in our Austin headquarters where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. **How We Reward You: **Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Data Analyst

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

Are you passionate about building products that solve complex marketplace challenges? Do you enjoy creating value for professional partners at scale? If you are looking to grow your leadership career at Realtor.com®, we want to hear from you.

As the **Lead Product Manager, Seller Leads **, you will guide the core systems that connect high-intent sellers with the right real estate professionals. This is a high-visibility, strategic role centered on evolving our lead infrastructure through data-informed logic, ensuring a seamless experience for both consumers and our agent partners.

**🚀 What You’ll Do **As a primary product leader for our seller lead ecosystem, you will define the strategy and roadmap that drives platform efficiency and professional partner success.

- **Product Vision & Strategy: ** Develop and communicate a compelling vision for our core lead platform. You will steward the product roadmap, balancing high-impact execution with long-term strategic investments.

- **Marketplace Efficiency & Optimization: ** Guide the iteration of sophisticated matching and distribution algorithms. Your goal is to optimize the flow of value through the platform to improve conversion and sustainable unit economics.

- **Informed Decision Making: ** Utilize platform data, analytics, and data science insights to guide product directions, validate hypotheses, and identify opportunities for growth.

- **Strategic Stakeholder Engagement: ** Serve as the lead product voice for internal and external stakeholders. You will work in close partnership with our Revenue, Engineering, Data Science, and teams to ensure the successful delivery of platform enhancements aligned with business outcomes

- **Partner Enablement: ** Collaborate with the Product Manager of Seller Client Experience to ensure we deliver intuitive interfaces, clear documentation, and resources that support new features and drive partner adoption.

**✅ What You’ll Bring **

- **Product Leadership: ** Extensive experience (approx. 10 years) in product management, ideally within a marketplace, real estate, or B2B/SaaS environment.

- **Technical Collaboration: ** Strong familiarity with data science and machine learning concepts. You are comfortable discussing technical logic and data flows with engineers and data scientists.

- **Platform Expertise: ** A strong technical background in nurturing and scaling complex platform products, particularly those involving matching, routing logic, or data-driven optimization.

- **Operational Insight: ** A deep understanding of the B2B lead generation lifecycle and how to support professional partner performance.

- **Strategic Communication: ** The ability to translate complex technical strategies into clear, actionable insights for executive stakeholders and technical teams alike.

- **Commitment to Inclusion: ** A desire to work within a diverse team where empathy, intellectual curiosity, and collaboration are as valued as technical skill.

**💰 How we Reward you: **

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed program]

- 1:1 personalized Financial Planning Session

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

🤝 How We Work:We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our office in Austin, TX, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Lead Product Manager, Seller Leads

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

At Realtor.com® , we’re on a mission to revolutionize the way people find and secure their dream homes. Every day, we process terabytes of data to power intelligent search and personalized recommendations that serve millions of home buyers, renters, and real estate professionals. Our core search engine sits at the heart of this experience—helping users discover the right home faster, with greater confidence.

As**Lead Product Manager for Personalization & User Intelligence **, you will define and lead the strategy for a suite of foundational capabilities that power personalized, timely, and context-aware experiences across Realtor.com® ’s platform. These systems are critical to understanding our users’ intent, surfacing relevant content, and delivering the right message through the right channel at the right time.

You will be responsible for building scalable systems that understand user preferences, extract intelligence from geographic and behavioral data, and orchestrate personalized experiences across touchpoints. Your work will play a vital role in improving user engagement, driving retention, and enabling product teams to move faster through reusable, intelligent services.

This is a highly strategic and cross-functional role, visible at the executive level, with the opportunity to transform how users interact with Realtor.com® by infusing personalization, intelligence, and orchestration into every experience.

**What You'll Do: **

- Define and execute a visionary roadmap for User & Geo Intelligence and Property Intelligence —enabling contextual, personalized content delivery across surfaces.

- Lead efforts to deeply understand our users by consolidating behavioral signals, inferred preferences, and geo-spatial data into actionable user intelligence models.

- Collaborate with product teams across the company to integrate user and geo intelligence into the full consumer experience, from search, to recommendations, marketing campaigns, and CRM workflows. You will make listing recommendations a core part of the consumer experience.

- Drive adoption of reusable personalization services that unlock scalable and consistent user experiences across product surfaces.

- Evangelize your roadmap and product vision clearly across the company, delivering executive-level updates and articulating measurable impact.

**How we work: **

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**What you'll bring: **

- 8-10 ~~12+~~ years of product management experience, with at least 2 years owning backend platforms or infrastructure services related to machine learning models.

- Former data scientist or machine learning engineer turned product manager strongly preferred

- Bachelor’s degree or equivalent experience.

- A strong strategic mindset with a demonstrated ability to define platform roadmaps that scale across multiple product domains.

- Proven track record of driving impact through intelligent messaging platforms, real-time orchestration engines, or user modeling systems.

- A deep understanding of experimentation frameworks and how to measure impact through engagement, retention, and lifecycle conversion metrics.

- Strong data literacy; comfortable working with SQL, KPIs, dashboards, and partnering with data science on model iteration and success criteria.

- Excellent communication and stakeholder management skills with the ability to influence leadership decisions and align technical execution with strategic business goals.

- A passion for crafting personalized, respectful, and value-driven user experiences that scale.

**How we Reward you: **

Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

**Why Join Us? **

Realtor.com® is at a pivotal moment of digital transformation. In this role, you’ll set the standard for what modern, AI-driven search and discovery means for real estate. You’ll be at the heart of initiatives that redefine consumer expectations and shape the future of real estate engagement at scale.

Apply now to lead with vision, innovate with confidence, and build the next generation of Realtor.com® 's industry-defining search platform.

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Lead Product Manager, Personalization & User Intelligence

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

We are hiring a **Creative Director, Design ** to lead visual storytelling for one of the most consequential brands in American life — the place millions turn when they're navigating the biggest financial and emotional decision they'll ever make.

The Brand Bureau, our in-house brand and creative organization, has been operating for years with a strong, proud culture built on deeply understanding our audiences and producing creative that moves the business. The VP, Brand and Creative leads the business; you'll lead the creative evolution alongside our Creative Director for Copy. The team you're inheriting is talented and ready. They need inspiration, coaching, and organization to make the leap from strong work to category-defining work. You're a working creative leader — still in the work, still in the craft, still the person in the room people look at when the idea needs to get sharper.

You'll set the creative vision for the brand's visual expression and the team's craft trajectory — the kind of vision the team can see, believe in, and build toward. You'll lead the design and art direction across 15+ integrated campaigns a year, spanning consumer (B2C) and client (B2B) audiences across paid, owned, and earned channels. You'll be a senior creative voice on our flagship celebrity platform with Reba McEntire; leading the visual craft across the surfaces our team owns and shaping its evolution as the platform matures. And you'll set the visual standard for the everyday work that compounds into a brand the category can't ignore.

**Why Now **

The brand has earned the right to swing big. ~~Nearly Home ~~ with Reba McEntire became an Effie Finalist in its first year. ~~Mission Zero ~~ gave the brand a purpose platform with real cultural weight. The work is landing. The category is paying attention. And the team is hungry to do more.

In the last twelve months we've expanded The Bureau's remit to own both consumer and client brand under one creative roof. We split our brand strategy function into dedicated Consumer and Client roles, brought in a Creative Director, Copy from YETI, and added a Senior Manager, Brand Operations with dedicated Program Managers to match the scale and complexity of the work. The Austin design and copy bench has grown alongside teammates who've shaped this brand for 10+ years — institutional knowledge meeting fresh perspective.

The strategy bench is built. The platforms are working. The operating system is evolving. We need a creative leader ready to take the visual craft of this brand somewhere it hasn't been yet.

**What You'll Do: **

**For the Work: **Lead design and art direction across 15+ integrated campaigns a year — consumer brand, client brand, product marketing, CRM, social, and corporate communication. Serve as a senior creative voice, leading the visual craft across the surfaces our team owns. Champion big idea platforms that earn cultural attention and move the business. Hold a high bar on briefs, production, and the visual language that carries the brand across every touchpoint.

**For the Team: **Lead a team that's talented and proud of its work — and ready for a leader who inspires, listens, and acts on what they hear. Give feedback that makes the work better and the maker stronger. Invest in structured development, not just mentorship in the margins. Cast people to briefs that match their strengths and stretch their range. Earn trust through consistency, candor, and follow-through. Build the kind of creative culture people fight to be part of — collaborative, generous, craft-obsessed, and unafraid of the swing.

**For the Brand: **Be the visual steward of a national brand in motion. Partner with internal and external collaborators — agencies, directors, production houses, influencers — as creative peers, not vendors. Hold consistency across consumer and client work without flattening creative ambition. Balance the breakthrough campaign moments with the daily craft that builds brand equity quarter after quarter.

**For AI-Enabled Craft: **Treat AI as a creative leadership responsibility, not an experiment. Set the vision for how tools like Gemini, Claude, and Figma MCP get woven into the team's daily practice to expand craft and unlock capacity so the team spends more of its day on concepting and creative strategy and less on work that machines can credibly carry, and the output gets better as a result. You'll partner with Neil and the Senior Manager, Brand Operations to identify where AI multiplies craft and where it doesn't belong while empowering your ACDs to push the practice forward.

**For the Partnership: **Operate as a peer to the Creative Director, Copy — co-leading the creative function and the creative transformation. Work shoulder-to-shoulder with our Consumer and Client Brand Strategists to translate insight into platforms. Partner with the Senior Manager, Brand Operations and the Consumer and Client Program Managers to make ambitious work deliverable. Collaborate with Marketing, Product, Customer, and Communications leaders across the company.

**The Team You'll Lead: **

You'll lead a design team of Art Directors, on-staff designers, a Principal Motion Designer, multiple contract designers and a video editor — supported by dedicated Program Managers and our Senior Manager, Brand Operations. The team handles the full spectrum of in-house production: social video, all display and digital takeovers, print, OOH, B2B campaigns, and CRM. There's room to bring in collaborators you've worked with and expand the ecosystem of partners the team works with.

**How We Work ****: **

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**What You Bring: **

- 10+ years of design and art direction experience across agency and in-house creative teams

- 5+ years leading and managing creative teams, including senior individual contributors and Associate Creative Directors

- A portfolio of big idea platforms that hold up across TV, digital, OOH, and social — with craft excellence and business impact

- A problem-solver's instinct — you make ambiguous briefs clearer, broken processes smoother, and hard creative calls easier for the team to land.

- Mastery of the fundamentals: art direction, typography, photography, visual identity, and layout

- Strong fluency in video and motion — confident shaping film concepts, directing on set, and partnering with editors and post production

- Proven ability to lead both consumer and B2B work without sacrificing creative ambition

- Experience inspiring and coaching established teams through creative evolution — bringing energy and structure without disrupting what's already working

- A point of view on AI in creative practice — what it's good for, what it isn't, and how to make a team better with it

- Clear creative taste, strong opinions held loosely, and a generous instinct for mentorship

- Experience working with external agency partners, directors, and production houses as creative peers

**What Success Looks Like: **

~~Nearly Home ~~ keeps evolving with visual craft that builds on the Effie Finalist foundation and extends across new channels and cultural moments. Consumer and client campaigns share a coherent visual language while flexing for very different audiences. Your Art Directors and designers are growing into the next generation of creative leadership at Realtor.com®. AI is woven into how the Bureau works, freeing the team to spend meaningfully more time on concepting and creative strategy, with output quality moving up alongside throughput. The team is producing work they're proud of — and the industry is noticing.

**Why This Role Matters: **

Realtor.com®  helps people find their way home. That's not small. The brand has earned attention, the team has earned trust, and the work is starting to land in ways that matter. This role is about taking all of that — the platforms, the people, the proof points — and making the leap from "brand on the rise" to the brand the category measures itself against.

If that sounds like the swing you've been waiting to take, we should talk.

**How We Reward You ****: **

Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Creative Director, Design

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

Office Address: 5601 N Pima Rd. Scottsdale, AZ 85250

Realtor.com is currently looking for a talented individual to join our team in the role of Sales Representative, which is a unique and exciting inside sales role. As a member of this team, you will be required to make a high volume of outbound calls to sell our lead generation product called Connections Plus. Our solution provides real estate agents and brokers with real time buyer leads. We’re interested in people who are hungry sales professionals with a desire to close sales for our realtor.com division which is the industry leader in both content and traffic.

**What we Offer: **

We offer a competitive salary, which consists of a $55,000 base + uncapped commissions for an On Target Earnings of $120,000. Top performers make over $200,000! The average sales representative that completes their 3rd month earns ~$85k annualized in their 2nd and 3rd months so there is legitimate earning potential right out the gates if you hit the ground running!

We also offer a robust and industry-competitive benefit package starting on day one such as Medical/Dental/Vision/401k.

**How We Work: **

We balance accelerated creativity and innovation on a foundation of in-person collaboration and flexibility, from inside and outside of our office walls. For most roles, our employees work three days of their choice in our offices and the remaining two days from home. To be considered for this role, you must reside within a commutable distance to our Scottsdale, AZ office.

This is a hybrid role (3 days of your choice in office, 2 days remote) with a set schedule of Monday through Friday from 7:30am to 4:30pm MST.

**What you’ll do: **

- Generate new business sales to real estate agents and brokers through high volume outbound cold calling (100+ per day)

- Sell our lead generation product called Connections plus which provides real time buyer leads to real estate agents and brokers along with selling other seller, marketing, and branding solutions.

- Utilize a script to speak to key product features, overcome objections, and the ROI prospects stand to make

- Consistently achieve performance goals and key KPI’s– including productivity (call and talk time) and compliance requirements

- Must thrive working in a fast-paced environment where collaborative competition and performance is rewarded

**What you’ll bring: **

- 3+ years’ experience and proven success in tele-sales (cold calling preferred)

- Demonstrated success in achieving and exceeding sales goals through new customer acquisition and a high level of urgency with outbound prospect follow up

- Excellent verbal and written communications skills

- Experience with Salesforce CRM or other CRM platforms, with strong computer skills and the ability to manage multiple platforms simultaneously

- Exudes confidence on the phone and is unafraid to ask questions, offer suggestions and solutions while anticipating their customers’ needs

- Must have the ability to maintain a positive and ‘solution minded’ mindset when faced with challenges, obstacles, and objections from prospective customers

**How we Reward you: **

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

**Working Conditions: **

Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, and other office equipment.

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Account Executive

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

We need a Staff Art Director who can lead the design thinking behind our next national platform — someone who sees a brief and envisions not just a campaign, but a ~~world ~~. TV. Digital. Social. Motion. All of it, all at once, all connected by a single creative spine.

As a Staff Art Director at Realtor.com, you’ll lead creative for high-visibility national campaigns, present to our CMO, and build systems that let brilliant ideas scale without losing their soul. You’ll mentor a team that already does strong work and make them fearless.

You are a **creative powerhouse **, capable of crafting "big idea" platforms that resonate emotionally and scale effortlessly. You will co-lead creative with your copy partner and build on the momentum of award-winning work like our **Reba McEntire "Nearly Home" ** brand platform and purpose-driven initiatives like **"Mission Zero" ** for veterans.

**What You’ll Do **

**For the Work **

- **Craft National Platforms: ** Co-lead the development of big conceptual idea platforms and integrated campaigns that live across National TV, YouTube, and social ecosystems.

- **Drive Brand Narrative: ** Guide teams through ideation and execution, ensuring all output, from video to digital experiences and display units align with the core idea platform and our brand design language.

- **Scale High-Stakes Creative: ** Build upon successful playbooks and frameworks (like our partner programs and celebrity-led spots) to create the next generation of Realtor.com’s brand moments.

- **Systematize Excellence: ** Leverage AI (Gemini, Claude + Figma MCP) and motion frameworks to build scalable templates and design systems that are a productivity enhancement while staying open to how to use AI in ways that work for creative.

- **Direct & Unblock: ** Lead creative reviews with confidence, providing strategic feedback that connects visual execution back to the creative brief, "big idea" and business goals.

**For the Culture **

- **Mentor & Elevate: ** Inspire and develop senior and mid-level designers, fostering a culture of curiosity and high-caliber craft.

- **Collaborative Leadership: ** Partner seamlessly with your copy counterpart and Project Manager(s) to maintain a healthy, high-output creative team.

- **Champion Inclusive Design: ** Ensure our national stories represent the diverse lived experiences of home buyers and veterans everywhere.

**Champion our values: **

- Embrace ownership—delivering quality, speed, and clarity of communication.

- Push for innovation—testing new formats and approaches in digital and event design.

- Build partnerships across teams—energizing collaborators and driving better outcomes together.

**How We Work: **

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**What You Bring **

- **Big Idea Thinking at Scale **— A portfolio proving you have built conceptual platforms that work across TV, digital, and social without falling apart.

- **Leadership Credibility — **You’re co-led creative teams, presented to C-suite stakeholders, and won the room without being precious.

- **Craft + Systems — **You can design and ~~think ~~ — you see the design system inside the campaign and build both simultaneously.

- **8+ years of professional design experience **, with a proven track record of leading national-scale conceptual campaigns, Bachelor's degree or equivalent experience.

**How we Reward you: **

Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Staff Art Director

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Senior Consumer Experience Representative ** at **Realtor.com®**

**(Hybrid Remote/In-Office 3 days per week)**

Are you ready to set the standard for quality, speed, and professionalism? Do you possess a hybrid of customer service and sales effectiveness skills that drive outcomes? Are you a self-starter who is ready to help the consumers of Realtor.com® through the early stages of the home buying or selling process? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this job is for you. Join us as our newest ~~**Senior Consumer Experience Representative ** ~~ and help change the world of real estate, one home at a time.

**Top Reasons to Apply:**

- Opportunity to work in a high-expectation, high-performance environment managing our highest-value premium customers.

- Be instrumental in shaping the premium, "white-glove" customer journey at a leading real estate platform company.

- Competitive compensation package with performance-based incentives

- A safe, inclusive, and fun culture with excellent training and support for development

**What you'll do:**

- Represent Realtor.com® in a professional manner across inbound and outbound phone, email, and text message communication

- Make 300+ outbound and inbound warm dials daily to identify clients' real estate transaction needs and respond by providing superior, white-glove service and resolution

- Conduct thorough, efficient discovery to determine consumer goals, budget, timeline, financing, and preferences to make successful connections with premium real estate professionals

- Work in a collaborative team atmosphere and independently

- Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills

- Make successful connections between consumers and real estate professionals to move the business forward, increase operational efficiency, and break records

- Scheduling flexibility is required as some shifts require late evening or weekend hours

- Read and speak English fluently, an additional language is a bonus but not essential (Spanish)

**What You'll Bring:**

- 2+ years' experience in a phone-based call center role or equivalent high-volume, metrics-driven environment; experience in real estate, mortgage, insurance, or SaaS onboarding strongly preferred.

- Welcome a challenge, and a competitive spirit that drives you to win in performance metrics.

- Exceptional verbal communication skills with the ability to overcome objections with exceptional conflict resolution to generate a positive consumer experience while maintaining professionalism with a focus on empathy.

- Proven resilience and grit in high-volume environments; you see "no" as a puzzle to solve rather than a personal rejection.

- Tech-savvy and technology adept with experience using multiple systems, including soft phone, CRM, and dynamic scripting tools.

- Service-oriented and consumer-obsessed mindset: you take pride in doing right by the consumer and our clients.

- Metrics-driven operator: you understand and actively manage your performance and set your own goals.

- Thrive in an open, transparent environment, where feedback and coaching are seen as gifts.

- Always on time and only missing work when pre-planned with your manager. Attendance is important to us.

- Come to win every day with a great attitude with a focus on team collaboration and contributing to a fun, inclusive, and high-performance culture.

The employee must be able to perform the following essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The employer retains the right to change or assign other duties to this position.

- **Context-Based Decision-Making: ** Ability to learn new tasks, remember processes and work requirements, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and within the required speed or productivity quotas. Ability to integrate information for decision making, problem-solving, and comprehension. Ability to apply established protocols in a timely manner. Ability to identify and appropriately address common issues raised by customers and colleagues.

- **Operate/Use Equipment: ** Ability to operate and be near a computer and use necessary equipment ( i.e ., headset, mouse, keyboard and other office systems or machinery) throughout the entire workday.

- **Communication: ** Ability to communicate and exchange accurate information and ideas in proficient English so others will understand. Ability to assist callers effectively, flexibly and adaptively.

- **Collaboration: ** Ability to consistently and effectively interact with others face-to-face, by phone or video, and through systems and written communications.

**How we work: ** We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**How We Reward You:**

- $22/hour starting pay with commission for $65,000 total target annual pay based on performance

- Working with a highly-motivated team with a proven track record of success that also has a lot of FUN!

- A competitive work environment with great culture, rewards, recognition, and fun events

- Inclusive and competitive Medical, Vision, Dental, Disability, and Life Insurance plus Flexible and Dependent Care Spending Accounts

- Investment in growing your career and providing you the opportunity to have an immediate and massive impact on a growing company with a revolutionary business model

- Family forming benefits

- 13 annual paid company holidays

- Competitive Paid Time Off (PTO)

- 8 hours of paid Volunteer Time off annually

- Immediate eligibility into Company 401(k) plan with company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

**Working Conditions:**

- Hybrid schedule with required in-office days per current company policy (2-3 days per week), subject to business needs.

- Scheduling flexibility is required, as some shifts require late-evening or weekend hours to align with consumer demand and coverage expectations.

- Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, copiers, and other office equipment.

Do the best work of your life at Realtor.com®

Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com®, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Senior Consumer Experience Representative

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Senior Consumer Success Representative ** at **Realtor.com®**

**(Hybrid Remote/In-Office 3 days per week)**

Are you ready to set the standard for quality, speed, and professionalism? Do you possess a hybrid of customer service and sales effectiveness skills that drive outcomes? Are you a self-starter who is ready to help the consumers of Realtor.com® through the early stages of the home buying or selling process? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this job is for you. Join us as our newest ~~**Senior Consumer Success Representative ** ~~ and help change the world of real estate, one home at a time.

**Top Reasons to Apply:**

- Opportunity to work in a high-expectation, high-performance environment managing our highest-value premium customers.

- Be instrumental in shaping the premium, "white-glove" customer journey at a leading real estate platform company.

- Competitive compensation package with performance-based incentives

- A safe, inclusive, and fun culture with excellent training and support for development

**What you'll do:**

- Represent Realtor.com® in a professional manner across inbound and outbound phone, email, and text message communication

- Make 300+ outbound and inbound warm dials daily to identify clients' real estate transaction needs and respond by providing superior, white-glove service and resolution

- Conduct thorough, efficient discovery to determine consumer goals, budget, timeline, financing, and preferences to make successful connections with premium real estate professionals

- Work in a collaborative team atmosphere and independently

- Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills

- Make successful connections between consumers and real estate professionals to move the business forward, increase operational efficiency, and break records

- Scheduling flexibility is required as some shifts require late evening or weekend hours

- Read and speak English fluently, an additional language is a bonus but not essential (Spanish)

**What You'll Bring:**

- 2+ years' experience in a phone-based call center role or equivalent high-volume, metrics-driven environment; experience in real estate, mortgage, insurance, or SaaS onboarding strongly preferred.

- Welcome a challenge, and a competitive spirit that drives you to win in performance metrics.

- Exceptional verbal communication skills with the ability to overcome objections with exceptional conflict resolution to generate a positive consumer experience while maintaining professionalism with a focus on empathy.

- Proven resilience and grit in high-volume environments; you see "no" as a puzzle to solve rather than a personal rejection.

- Tech-savvy and technology adept with experience using multiple systems, including soft phone, CRM, and dynamic scripting tools.

- Service-oriented and consumer-obsessed mindset: you take pride in doing right by the consumer and our clients.

- Metrics-driven operator: you understand and actively manage your performance and set your own goals.

- Thrive in an open, transparent environment, where feedback and coaching are seen as gifts.

- Always on time and only missing work when pre-planned with your manager. Attendance is important to us.

- Come to win every day with a great attitude with a focus on team collaboration and contributing to a fun, inclusive, and high-performance culture.

The employee must be able to perform the following essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The employer retains the right to change or assign other duties to this position.

- **Context-Based Decision-Making: ** Ability to learn new tasks, remember processes and work requirements, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and within the required speed or productivity quotas. Ability to integrate information for decision making, problem-solving, and comprehension. Ability to apply established protocols in a timely manner. Ability to identify and appropriately address common issues raised by customers and colleagues.

- **Operate/Use Equipment: ** Ability to operate and be near a computer and use necessary equipment ( i.e ., headset, mouse, keyboard and other office systems or machinery) throughout the entire workday.

- **Communication: ** Ability to communicate and exchange accurate information and ideas in proficient English so others will understand. Ability to assist callers effectively, flexibly and adaptively.

- **Collaboration: ** Ability to consistently and effectively interact with others face-to-face, by phone or video, and through systems and written communications.

**How we work: ** We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**How We Reward You:**

- $22/hour starting pay with commission for $65,000 total target annual pay based on performance

- Working with a highly-motivated team with a proven track record of success that also has a lot of FUN!

- A competitive work environment with great culture, rewards, recognition, and fun events

- Inclusive and competitive Medical, Vision, Dental, Disability, and Life Insurance plus Flexible and Dependent Care Spending Accounts

- Investment in growing your career and providing you the opportunity to have an immediate and massive impact on a growing company with a revolutionary business model

- Family forming benefits

- 13 annual paid company holidays

- Competitive Paid Time Off (PTO)

- 8 hours of paid Volunteer Time off annually

- Immediate eligibility into Company 401(k) plan with company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

**Working Conditions:**

- Hybrid schedule with required in-office days per current company policy (2-3 days per week), subject to business needs.

- Scheduling flexibility is required, as some shifts require late-evening or weekend hours to align with consumer demand and coverage expectations.

- Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, copiers, and other office equipment.

Do the best work of your life at Realtor.com®

Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com®, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Senior Consumer Success Representative

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**National Sales Manager - Enterprise **at **Realtor.com ****® **

Are you an expert at building and maintaining relationships with large scale clients? Are you ready to lead the vision and strategy for developing best-in-class sales and service experience for Realtor.com’s enterprise level clients all while managing prospective teams? The Regional Manager has a strong understanding of the real estate industry and marketing strategies employed by top brokers and agents. They are also expected to identify improvement opportunities in our processes, reporting, metrics, products, and sales scripting - all in an effort to grow and scale our teams, with an emphasis on revenue results from our new, upsell, and renewal sales.

If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest **National Sales Manager **and~~ ~~help change the world of real estate, one home at a time.

**Top Reasons to Apply: **

- Partner with Sales and cross-functional leadership to bridge the gap between high-level strategy and tactical execution.

- Manage and scale Realtor.com’s largest subscription portfolios, driving revenue through strategic renewals and emergent product upsells.

- Lead and develop an innovative sales workforce, aligning KPIs and employee engagement to deliver world-class client experiences.

**What You’ll Do ****: **

- Manage a portfolio of many of Realtor.com’s largest subscription customers to achieve monthly sales goals.

- Maintain existing relationships and generate revenue by upselling new and existing products to RDC customers.

- Generate and continuously identify new enterprise-level relationships by selling emergent products and solutions to prospective customers.

- Collaborate with Sales Ops and Sales Leadership to develop customer profiles and sales strategies.

- Serve as the main point of contact and solutions expert for strategic customers with complex and developing needs.

- Own the renewal process for customers in the Strategic Accounts Manager’s book of business.

- Drives alignment/consistency/cohesiveness to achieve department & company goals.

- Grows and leads an innovative, creative and fun environment where employees strive to deliver world-class customer experiences.

- Effectively guide and lead the workforce by establishing goals, directing their work, providing insights and developing their skills.

- Responsible for the achievement of overall goals with a focus on KPIs and metrics including dials, utilization, successful activities, and closes while continuously improving the quality of services provided to our Enterprise Clients.

- Partner and communicate with other departments to identify areas of opportunity, improve use of technology and develop solutions to improve efficiency, quality, culture and overall performance.

- Works with leadership teams to develop and optimize strategies in an ever-changing environment.

- Business Travel expected 50% or more of the time. Travel will be required in this role, to meet face to face with some of the top Enterprise Companies either at their offices or at Trade Shows.

**What You’ll Bring ****: **

- Minimum of 5 years relevant experience in a high performance sales environment.

- Bachelor’s Degree or equivalent experience.

- Experience successfully performing in a remote/virtual environment.

- Experience tracking, measuring and being accountable to defined KPI's.

- Ability to work effectively, both independently and in a team environment.

- Ability to work and influence decisions functionally and within Sr. leadership.

- Ability to exercise independent judgment and discretion in performing duties.

- Ability to be a self-starter and utilize proactive approach to achieve results.

- Superior time management and prioritization in an atmosphere of multiple, shifting priorities and deadline pressures.

- Excellent problem solving and troubleshooting skills.

- Flexible schedule and strong sense of urgency.

- Exceptional communication skills, both verbal and written.

- Knowledge of, and or previous experience with Microsoft office, & Gsuite (Gmail, google calendar, docs etc.)

**How We Work ****: **

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. **This is a remote role with travel required 50% or more of the time. **

At Realtor, we recognize that attracting the best talent is key to our strategy and success as a company.  As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.

The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect in the listed location. We tailor our offers based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process.  All ranges are location based, ranges for positions in other locations may vary based on the local market.

**The annual OTE for this position is $185,000 - $200,000 USD. **

**How We Reward You ****: **

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

National Sales Manager - Enterprise

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

We're searching for a **Sr. Data Analyst ** to join our team at Realtor.com®. This is a high-impact position focused on providing the strategic and analytical support needed to understand and optimize the performance of our *Real Pro Select product line*. As this premium product grows its share of allocation from ∼13% to a more significant portion of all For-Sale leads, you will be crucial in ensuring its success. This includes providing strategic analysis & way to drive product optimization, Performance Measurement & ROI validation.

**What You’ll Do: **

- Serve as a Strategic Thought Partner for product, revenue, and engineering stakeholders, providing the necessary insights to help teams achieve the overarching objective of making Real Pro Select the pillar of our company strategy.

- Continue to create new ways to optimize the rationalization and interplay of lead flow between our premium and core products, including establishing up-front lead expectations and subsequent allocation recommendations.

- Think creatively about new ways to package our premium product and optimize current approaches based on performance and market data.

- Provide a clear analytical lens into whether the lead quality being delivered to Real Pro Select is in line with the assumptions baked into the product's pricing model, and proactively recommend actionable interventions if discrepancies are identified.

- Implement robust frameworks to rigorously monitor and measure whether Real Pro Select is meeting customer ROI expectations (Return on Investment).

- Track product performance against internal forecasts, analyzing lead quality, conversion rates, and churn to create structured reports that monitor product health.

- Conduct deep-dive analysis on key performance indicators (KPIs), sales funnel metrics, and customer retention data to surface product strengths, weaknesses, and opportunities for growth.

- Develop customer-focused views providing critical support and reports for understanding churn and renewal drivers.

**What You’ll Bring: **

- Bachelor’s degree and 5+ years of related experience or equivalent work experience

- Strong business acumen required

- Strong technical skills able to join large amounts of data set to surface key insights/ Able to isolate and control for anomalies

- Able to drive alignment from cross-functional stakeholders on what are the key priorities to the business

- Being adept at story-telling with data - taking the intricacies of the product workings and distilling it into a story-line that executive and senior leaders can easily understand

- Ability to work with both complex business problems and ambiguous concepts

- Key strategic relationships with influential business partners who value your input and critical thinking skills.

**How We Work: **We balance creativity and innovation on a foundation of in-person collaboration. Our employees work 3 days in our Austin headquarters where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. **How We Reward You: **Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

We are seeking a Senior Software Engineer with deep expertise in web frontend development to join our AI Integrations team. You will be responsible for building and scaling the web experiences - working at the intersection of AI and consumer-facing products.

The AI Integrations Team is a cross-functional squad that builds the future of how Realtor.com integrates AI across its products. This includes ownership over projects such as:

- Realtor.com ChatGPT AppSDK

- AI-Powered Home Search on Realtor.com web and native applications

- Shared Infrastructure & Platform for all Engineer Teams to build

**Technical Leadership **

- Design and implement scalable, performant frontend architectures for AI-powered features

- Build embedded webviews that run across desktop, mobile web, iOS, and Android

- Make critical technical decisions about frameworks, libraries, and architectural patterns

- Drive best practices for React, TypeScript, GraphQL, and modern web development

- Participate in technical design reviews and architecture discussions

- Contribute to team processes, standards, and engineering culture

- Collaborate with iOS and Android engineers to ensure consistent experiences

- Partner with backend engineers to surface AI outputs effectively in the UI

W**hat you'll bring: **

- 5+ years of professional frontend development experience

- Bachelor’s degree or equivalent experience

- Expert-level proficiency in React and modern JavaScript/TypeScript

- Deep understanding of state management patterns (Redux, Zustand)

- Strong CSS skills including responsive design, animations, and modern layout techniques

- Experience with styled-components or CSS-in-JS libraries

- Proficiency with GraphQL clients

- Experience building real-time, interactive web applications

- Understanding of Web APIs (WebSocket, Service Workers, localStorage, etc.)

- Knowledge of performance optimization techniques (lazy loading, caching)

- Understanding of monitoring and observability tools (New Relic, Datadog)

AI Integration Experience (Bonus)

- Experience building UI for AI-powered features or LLM applications

- Understanding of prompt engineering and conversational UI patterns

- Experience with streaming responses and progressive rendering of AI outputs

- Experience with web-animation libraries and interaction design (motion.dev)

**What you'll do: **

Technical Excellence

- Independently design and implement complex frontend systems

- Make sound architectural decisions that balance trade-offs

- Write clean, maintainable, well-tested code that sets the standard for the team

- Identify and resolve performance bottlenecks and technical debt

- Stay current with industry trends and evaluate new technologies

Impact & Ownership

- Own entire features end-to-end from design through deployment

- Anticipate problems and proactively address them

- Make data-driven decisions about technical direction

- Deliver high-quality work consistently on schedule

**Why join us: **

Cutting-Edge Technology

- Work with the latest AI technologies from leading providers

- Build interfaces that leverage LLMs in production

- Shape the future of AI-powered real estate search at scale

- Millions of users rely on Realtor.com to find their next home

- Your work directly affects major life decisions for consumers

- Launch features that transform how people search for real estate

Growth

- Work alongside Staff and Principal engineers who will challenge and support you

- Exposure to full-stack technologies including mobile, backend, and AI

- Clear path to career growth with opportunities for technical leadership

**How we work: **

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**How We Reward You: **

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Sr. Software Engineer, Frontend

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Lead Delivery - Sr. Staff Engineer **

Would you like to work in an engineering environment that rewards your passion? The Lead Services engineering team runs Realtor.com®’s Tier 1, mission-critical lead platform — the real-time system that ingests, allocates, and delivers the leads that directly drive revenue across our products and business lines. From the moment a consumer raises their hand to the instant a high-intent opportunity reaches the right agent or partner, this team ensures those connections are fast, reliable, and observable end-to-end.

Join a team that strives for innovation and excellence using the latest technology and frameworks.

We believe in leveraging the best tools to solve problems faster. You will be expected to utilize AI coding assistants and LLMs proficiently to accelerate development velocity, generate boilerplate, and troubleshoot complex debugging scenarios. Beyond simple usage, this role requires the critical judgment to verify AI-generated outputs for security, performance, and accuracy. You should be comfortable integrating AI tooling into your daily workflow to eliminate repetitive tasks, allowing you to focus on high-impact architectural and strategic engineering challenges.

**What You'll Do: **

- Own system architecture and evolution for key parts of the Lead Services platform (e.g., lead ingestion pipelines, allocation engines, delivery services, ARM/lead management), defining clear boundaries, contracts, and data models between services.

- Lead design and delivery of complex, cross-squad initiatives—from early discovery and technical design through implementation, rollout (including CRs/CAB where required), and post‑launch iteration.

- Shape the technical roadmap for Lead Services: partner with EMs, PMs, and Principal Engineers to define and sequence work that advances both business goals and platform health (performance, reliability, security, cost).

- Raise the quality and reliability bar by driving best practices in testing (unit, integration, e2e), observability, and change management (CircleCI, ArgoCD, Jira CRs), and by using DORA and incident metrics to guide improvements.

- Provide technical leadership across Builder teams, coaching Staff/Senior Engineers and Tech Leads, reviewing designs and PRs for high‑risk changes, and aligning teams on shared patterns and paved paths.

- Partner closely with Product Management to translate customer and business problems into robust technical solutions, shaping scope, trade‑offs, and phased delivery plans that tie into Goals, Initiatives, and Epics in Jira.

- Lead operational excellence: influence on‑call practices, incident response (Phoenix), and RCA quality; ensure services meet or exceed SLAs for lead ingest and delivery while continuously reducing incident volume and MTTR.

- Influence engineering culture by contributing to shared standards (DoD, design / incident / CR templates), documenting patterns in Confluence/Backstage, and driving adoption across Lead Services and adjacent communities.

**What You'll Bring: **

- 10+ years of software engineering experience, including significant time in large‑scale, distributed systems and 3+ years influencing architecture and design across multiple teams.

- Demonstrated track record leading complex, ambiguous initiatives end‑to‑end (design → implementation → rollout → operations) with measurable business and reliability outcomes.

- Prior experience in high‑throughput, high‑availability platforms (e.g., marketplaces, transactional or event-driven systems) is strongly preferred.

- Proven ability to set technical direction for a problem space, align multiple teams, and drive execution without formal authority.

- Deep proficiency in at least one of Python, TypeScript/Node, or similar back‑end languages, and familiarity with React/TypeScript for full‑stack collaboration.

- Experience designing and operating cloud-native services on AWS (EKS, containers, managed databases, messaging/streaming) with modern CI/CD (e.g., CircleCI, ArgoCD).

- Strong grounding in system design, data modeling, and API design (REST/GraphQL), including performance, resilience, and security considerations.

- Comfort working with observability tooling (metrics, logs, traces) and using data to debug, optimize, and harden systems in production.

- Independent and can manage your own projects and time with ease, all the while setting and managing stakeholder expectations

- Strong communication skills: you can explain complex trade‑offs clearly to engineers, product partners, and non‑technical stakeholders, and you adapt your message to the audience.

- A track record of mentoring and elevating other engineers, helping them grow into Staff and beyond through coaching, clear expectations, and actionable feedback.

- Bachelor’s degree in Computer Science/Engineering/related field or equivalent professional experience.

**How We Work: **We balance creativity and innovation on a foundation of in-person collaboration. Our employees work three days in our Austin headquarters where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. **How We Reward You: **Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Sr. Staff Software Engineer, Backend

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Associate Customer Account Manager **at **Realtor.com® **

Are you a client-focused account management professional with a passion for real estate and relationship building? Are you eager to partner with top real estate teams and help them get more value from Realtor.com®? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest **Associate Customer Account Manager ** and help change the world of real estate, one home at a time.

The Associate Customer Account Manager oversees a portfolio of high-value accounts at Realtor.com® in partnership with our Strategic Sales team. This role focuses on building strong, long-term relationships to support the Realtor.com® customer experience through effective account management. You’ll be paired with a Strategic Sales Senior Account Executive, providing post-sale reactive support for their book of business. As a dedicated consultant and problem-solver, you will collaborate across departments to address customer needs and ensure seamless communication.

**Top Reasons to Apply: **

- Direct impact on growth: Partner with a Sales representative to own a portfolio of high-value real estate customers and drive their long-term success with Realtor.com®.

- Cross-functional exposure: Partner closely with Sales and Finance to solve complex problems and influence how we support real estate pros at scale.

- Learning and mentorship: Build your career alongside experienced Account Managers and leaders who invest in coaching, feedback, and clear development paths.

**What You’ll Do: **

- Provide reactive support for a book of business assigned to the Strategic Sales Senior Account Executive (150 accounts).

- Educate clients on product configurations and best practices to enhance performance and agent engagement.

- Provide stakeholders with structured data and reporting to support recommendations during renewals and new orders.

- Align actions with company initiatives and corporate OKRs.

- Effectively prioritize daily tasks and identify key accounts for engagement.

- Maintain accurate records in enterprise systems (e.g., Salesforce, Focus Fire) for contact data, communication logs, and account activity.

- Stay informed about new products and services offered by the company.

- Address client inquiries, issues, and escalations, collaborating with cross-functional teams as needed to resolve problems and improve processes.

- Identify and escalate technical issues within platforms like Salesforce and Focus Fire.

- Participate in special projects as assigned.

**What You’ll Bring: **

- 1-2 years of experience in a customer service or sales support role assisting with high-value or key accounts.

- Strong verbal and written communication skills.

- Proficiency in PCs, the internet, and Microsoft applications (Word, Excel, Outlook).

- Experience with Salesforce.

- Familiarity with the real estate industry.

- Background in technical customer support.

- Bachelor's degree preferred.

**Measures of Success: **

- Ability to effectively manage and grow a book of business.

- Proven track record of securing and retaining revenue.

- Demonstrated proficiency in enhancing client satisfaction and engagement.

**How We Work: **

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**How We Reward You: **

Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage.

- Family forming benefits.

- 13 Paid Holidays.

- Flexible Time Off.

- 8 hours of paid Volunteer Time off.

- Immediate eligibility into Company 401(k) plan with 3.5% company match.

- Tuition Reimbursement program for degreed and non-degreed programs.

- 1:1 personalized Financial Planning Sessions.

- Student Debt Retirement Savings Match program.

- Free snacks and refreshments in each office location.

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Associate Customer Account Manager

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Senior Consumer Experience Representative ** at **Realtor.com®**

**(Hybrid Remote/In-Office 3 days per week) **

Are you ready to set the standard for quality, speed, and professionalism? Do you possess a hybrid of customer service and sales effectiveness skills that drive outcomes? Are you a self-starter who is ready to help the consumers of Realtor.com® through the early stages of the home buying or selling process? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this job is for you. Join us as our newest ~~**Senior Consumer Experience Representative ** ~~ and help change the world of real estate, one home at a time.

**Top Reasons to Apply: **

- Opportunity to work in a high-expectation, high-performance environment managing our highest-value premium customers.

- Be instrumental in shaping the premium, "white-glove" customer journey at a leading real estate platform company.

- Competitive compensation package with performance-based incentives

- A safe, inclusive, and fun culture with excellent training and support for development

**What you’ll do: **

- Represent Realtor.com® in a professional manner across inbound and outbound phone, email, and text message communication

- Make 300+ outbound and inbound warm dials daily to identify clients’ real estate transaction needs and respond by providing superior, white-glove service and resolution

- Conduct thorough, efficient discovery to determine consumer goals, budget, timeline, financing, and preferences to make successful connections with premium real estate professionals

- Work in a collaborative team atmosphere and independently

- Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills

- Make successful connections between consumers and real estate professionals to move the business forward, increase operational efficiency, and break records

- Scheduling flexibility is required as some shifts require late evening or weekend hours

- Read and speak English fluently, an additional language is a bonus but not essential (Spanish)

**What You’ll Bring: **

- 2+ years’ experience in a phone-based call center role or equivalent high-volume, metrics-driven environment; experience in real estate, mortgage, insurance, or SaaS onboarding strongly preferred.

- Welcome a challenge, and a competitive spirit that drives you to win in performance metrics.

- Exceptional verbal communication skills with the ability to overcome objections with exceptional conflict resolution to generate a positive consumer experience while maintaining professionalism with a focus on empathy.

- Proven resilience and grit in high-volume environments; you see “no” as a puzzle to solve rather than a personal rejection.

- Tech-savvy and technology adept with experience using multiple systems, including soft phone, CRM, and dynamic scripting tools.

- Service-oriented and consumer-obsessed mindset: you take pride in doing right by the consumer and our clients.

- Metrics-driven operator: you understand and actively manage your performance and set your own goals.

- Thrive in an open, transparent environment, where feedback and coaching are seen as gifts.

- Always on time and only missing work when pre-planned with your manager. Attendance is important to us.

- Come to win every day with a great attitude with a focus on team collaboration and contributing to a fun, inclusive, and high-performance culture.

The employee must be able to perform the following essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The employer retains the right to change or assign other duties to this position.

- **Context-Based Decision-Making: ** Ability to learn new tasks, remember processes and work requirements, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and within the required speed or productivity quotas. Ability to integrate information for decision making, problem-solving, and comprehension. Ability to apply established protocols in a timely manner. Ability to identify and appropriately address common issues raised by customers and colleagues.

- **Operate/Use Equipment: ** Ability to operate and be near a computer and use necessary equipment ( i.e ., headset, mouse, keyboard and other office systems or machinery) throughout the entire workday.

- **Communication: ** Ability to communicate and exchange accurate information and ideas in proficient English so others will understand. Ability to assist callers effectively, flexibly and adaptively.

- **Collaboration: ** Ability to consistently and effectively interact with others face-to-face, by phone or video, and through systems and written communications.

**How we work: ** We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**How We Reward You: **

- $22/hour starting pay with commission for $65,000 total target annual pay based on performance

- Working with a highly-motivated team with a proven track record of success that also has a lot of FUN!

- A competitive work environment with great culture, rewards, recognition, and fun events

- Inclusive and competitive Medical, Vision, Dental, Disability, and Life Insurance plus Flexible and Dependent Care Spending Accounts

- Investment in growing your career and providing you the opportunity to have an immediate and massive impact on a growing company with a revolutionary business model

- Family forming benefits

- 13 annual paid company holidays

- Competitive Paid Time Off (PTO)

- 8 hours of paid Volunteer Time off annually

- Immediate eligibility into Company 401(k) plan with company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

**Working Conditions: **

- Hybrid schedule with required in-office days per current company policy (2-3 days per week), subject to business needs.

- Scheduling flexibility is required, as some shifts require late-evening or weekend hours to align with consumer demand and coverage expectations.

- Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, copiers, and other office equipment.

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**The Future of Real Estate is Being Built Here. **

While Realtor.com® has been the trusted name in real estate for 25 years, the **RMN+ (Realtor Marketing Network Plus) ** division operates like a high-growth startup within our walls. We aren’t just listing homes; we are building the sophisticated, data-driven "operating system" for the modern agent.

The RMN+ team is the newest, most forward-thinking division at Realtor.com®. We sit at the intersection of consumer demand and professional execution. Our mission is to build the tech that helps agents turn raw data into closed deals, creating a seamless bridge between the home-seeker’s journey and the agent's workflow.

**The Role: Architect of Action **

We are looking for a **Sr. Product Manager ** who thrives in the "build" phase. Unlike traditional roles, this isn't about maintaining status quo—it's about **activation, retention, and experimentation. ** You will own the product lifecycle for the agent-facing side of RMN+. Your goal is to build features that agents don't just use, but ~~rely ~~ on. You will be the primary driver of our experimentation roadmap, turning usage data into actionable insights and rapid-fire product iterations. If you are goal-oriented, obsessed with metrics, and love the "zero-to-one" energy of a new division, you belong here.

**What You’ll Do: **

- **Drive the Agent Engine: ** Own the end-to-end roadmap for agent features that drive activation and daily active usage (DAU). You are responsible for ensuring agents find immediate value in the RMN+ ecosystem.

- **Rapid Experimentation: ** Design, launch, and analyze A/B tests to optimize the agent funnel. You’ll use data to decide what we scale, what we pivot, and what we kill.

- **Metric Ownership: ** You won't just "track" metrics; you will live by them. You’ll define and hit KPIs related to agent retention, feature adoption, and data collection quality.

- **Feature Delivery: ** Work in the trenches with Engineering and Design to ship high-quality features at a startup pace. You bridge the gap between "cool idea" and "shipped code."

- **The Consumer-Agent Interface: ** Collaborate with the consumer teams to ensure that the data collected from home-seekers flows seamlessly into agent tools, creating a feedback loop that improves with every interaction.

- **Data as a Product: ** Build and refine tools that collect usage data, allowing us to understand agent behavior better than anyone else in the industry.

**What You Bring: **

- **8+ years of Product Management experience, ** specifically in roles where you were responsible for shipping features and moving specific needles (not just managing a backlog).

- Bachelor’s degree or equivalent experience.

- **The "Builder" DNA: ** You have a proven track record of taking features from a blank whiteboard to a live environment with a heavy focus on UX for professional users (B2B or Prosumer).

- **Experimentation Rigor: ** Deep experience with A/B testing tools (e.g., Optimizely, LaunchDarkly) and analytics platforms (e.g., Amplitude, Mixpanel, SQL).

- **Goal Obsession: ** You are someone who sees a "90% retention goal" and creates five different ways to hit 95%.

- **Technical Fluency: ** You can hold your own in a room with Senior Engineers and Data Scientists, understanding the trade-offs between speed-to-market and technical debt.

- **Startup Mentality: ** You’re comfortable with ambiguity and excited by the prospect of building the "newest" thing in a large, stable company.

**Strong plus: ** Experience in early stage startups, founder.

**How We Work: **

We balance creativity and innovation on a foundation of in-person collaboration. Our employees work three days in our Austin headquarters, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**How we Reward you: **

Realtor.com is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Senior Product Manager

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Who We Are **

At Realtor.com®, we’re on a mission to make buying, selling, and living in homes easier and more rewarding for everyone, serving tens of millions of consumers each month across our web and mobile experiences.

The Notifications team sits within the Consumer and owns the centralized notification platform that powers relevant, timely, and valuable communications to our consumers across push and email channels.

Our stack includes Kafka, AWS EKS and Lambda, SQS, MongoDB, Redis, AWS Secrets Manager, and Serverless, with a strong focus on observability, cost efficiency, and operational excellence.

**About The Role **

We are looking for a Sr. Backend Software Engineer to join the Notifications team and help design, build, and operate the next generation of our notification platform.

In this role, you will:

- Own core backend services that power notification preferences, home alerts, and notification delivery for initiatives like Project Columbus (Updated Notification Preferences and Alerts by Geo).

- Work across event-driven architectures, real-time delivery pipelines, and storage systems that serve notification history and campaign traffic at scale.

- Partner closely with CRM Marketing, Search, Mobile teams to deliver reliable, observable, and cost‑efficient notification experiences.

We believe in leveraging the best tools to solve problems faster. You will be expected to utilize AI coding assistants and LLMs proficiently to accelerate development velocity, generate boilerplate, and troubleshoot complex debugging scenarios. Beyond simple usage, this role requires the critical judgment to verify AI-generated outputs for security, performance, and accuracy. You should be comfortable integrating AI tooling into your daily workflow to eliminate repetitive tasks, allowing you to focus on high-impact architectural and strategic engineering challenges.

**What You’ll Do **

Design, Build, and Operate Backend Services

- Design and implement scalable backend services and APIs for notification preferences, notification delivery, and notification storage, using modern backend languages and frameworks (e.g., Node.js/TypeScript, Java/Kotlin, or Python) on AWS.

- Extend and evolve our event-driven architecture for notifications, leveraging Kafka, SQS, and AWS services to reduce latency and improve reliability for push and email sends.

- Build and maintain data models and storage layers (e.g., MongoDB Atlas, Redis) to support high-volume reads/writes, notification history, and preference lookups at scale.

- Implement and harden CI/CD pipelines on our paved path (CircleCI, GitHub, Argo) to enable safe, frequent deployments with strong automated test coverage.

Reliability, Observability, and Operational Excellence

- Own the health of the services you build, including metrics, logging, tracing, dashboards, and alerts using tools like New Relic and Splunk, and participate in an on‑call rotation for Notifications services (Pigeon, Notification Center, Preferences APIs, and pipelines).

- Improve system reliability and performance by driving projects to simplify architectures (e.g., replatforming Pigeon to an event‑driven model, improving DLQ handling, and replacing legacy step functions and throttlers with SQS consumers).

- Contribute to cost and resiliency initiatives, including logging/CloudWatch optimization, secrets migration to AWS Secrets Manager/Skyway Vault, and scaling strategies for notification databases and infrastructure.

- Author and maintain runbooks and operational playbooks for on‑call responders, covering incident response, rollbacks, backfills, and replay strategies for notification workloads.

Cross‑Team Collaboration and Delivery

- Partner with CRM Marketing and Product to translate business requirements for campaigns, alerts, and notification preferences into robust technical designs and incremental delivery plans.

- Collaborate with Search, CPS, Identity, Orchestration, and Data teams to ensure notification flows (e.g., Alerts by Geo, saved search alerts, preference syncs) are correct, observable, and performant end‑to‑end.

**What You’ll Bring **

Core Qualifications

- 5+ years of professional software engineering experience, with a strong focus on backend systems and distributed services in production environments.

- Experience with TypeScript/JavaScript/Node.js.

- Proficiency in at least one modern backend language such as Node.js/TypeScript, Java/Kotlin, or Python, and a track record of building secure, testable, maintainable services and APIs.

- Experience with event-driven architectures and streaming technologies (e.g., Kafka/MSK, SQS), including designing resilient producers/consumers and handling retries, DLQs, and backfills.

- Hands-on experience with AWS (e.g., Lambda, ECS/EKS, S3, API Gateway, IAM, SQS) and Infrastructure‑as‑Code frameworks (e.g., CloudFormation, Terraform, or similar).

- Experience with NoSQL and cache technologies such as MongoDB Atlas and Redis (or comparable systems), including schema design and performance tuning for high‑volume workloads.

- Strong CI/CD and testing mindset, including building and extending pipelines (e.g., CircleCI + GitHub + Argo), and applying unit, integration, and contract testing to services and data flows.

- Solid observability skills, using tools such as New Relic and Splunk (or equivalents) to define SLIs/SLOs, build dashboards, and reduce mean time to detection and recovery.

- Excellent communication and collaboration skills, with the ability to work closely with product, marketing, analytics, and other engineering teams, and to communicate clearly about risks, trade‑offs, and timelines.

- Ability to operate in an on‑call rotation in US time zones, owning production incidents end‑to‑end and driving follow‑up improvements.

- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience.

Nice To Have

- Experience with notifications, messaging, or campaign delivery systems (push, email, in‑app notifications), including rate limiting, preference management, and history storage.

- Experience with CRM and marketing platforms such as Braze, Cordial, Hightouch, or similar activation tools, and integrations between internal data platforms and external providers.

- Background in real‑time personalization or alerts (e.g., saved searches, alerts by geo, behavioral triggers) where correctness, latency, and relevance are critical.

- Familiarity with security and compliance practices, including secrets management (AWS Secrets Manager, Skyway Vault), AppID tagging, and cloud cost/usage governance.

- Experience contributing to tech modernization and platform re‑architecture efforts (e.g., migrating serverless workflows to EKS‑based services, improving throughput and state recovery for high‑volume pipelines).

**How We Work: **

We balance creativity and innovation on a foundation of in-person collaboration. Our employees work three days in our Austin headquarters where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**How We Reward You: **

Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Sr. Backend Software Engineer

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Concierge Elite Representative ** at **Realtor.com®**

**(Hybrid Remote/In-Office 3 days per week) **

Are you ready to set the standard for quality, speed, and professionalism? Do you possess a hybrid of customer service and sales effectiveness skills that drive outcomes? Are you a self-starter who is ready to help the consumers of Realtor.com® through the early stages of the home buying or selling process? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this job is for you. Join us as our newest ~~**Concierge Elite Representative ** ~~ and help change the world of real estate, one home at a time.

**Top Reasons to Apply: **

- Opportunity to work in a high-expectation, high-performance environment managing our highest-value premium customers.

- Be instrumental in shaping the premium, "white-glove" customer journey at a leading real estate platform company.

- Competitive compensation package with performance-based incentives

- A safe, inclusive, and fun culture with excellent training and support for development

**What you’ll do: **

- Represent Realtor.com® in a professional manner across inbound and outbound phone, email, and text message communication

- Make 300+ outbound and inbound warm dials daily to identify clients’ real estate transaction needs and respond by providing superior, white-glove service and resolution

- Conduct thorough, efficient discovery to determine consumer goals, budget, timeline, financing, and preferences to make successful connections with premium real estate professionals

- Work in a collaborative team atmosphere and independently

- Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills

- Make successful connections between consumers and real estate professionals to move the business forward, increase operational efficiency, and break records

- Scheduling flexibility is required as some shifts require late evening or weekend hours

- Read and speak English fluently, an additional language is a bonus but not essential (Spanish)

**What You’ll Bring: **

- 2+ years’ experience in a phone-based call center role or equivalent high-volume, metrics-driven environment; experience in real estate, mortgage, insurance, or SaaS onboarding strongly preferred.

- Welcome a challenge, and a competitive spirit that drives you to win in performance metrics.

- Exceptional verbal communication skills with the ability to overcome objections with exceptional conflict resolution to generate a positive consumer experience while maintaining professionalism with a focus on empathy.

- Proven resilience and grit in high-volume environments; you see “no” as a puzzle to solve rather than a personal rejection.

- Tech-savvy and technology adept with experience using multiple systems, including soft phone, CRM, and dynamic scripting tools.

- Service-oriented and consumer-obsessed mindset: you take pride in doing right by the consumer and our clients.

- Metrics-driven operator: you understand and actively manage your performance and set your own goals.

- Thrive in an open, transparent environment, where feedback and coaching are seen as gifts.

- Always on time and only missing work when pre-planned with your manager. Attendance is important to us.

- Come to win every day with a great attitude with a focus on team collaboration and contributing to a fun, inclusive, and high-performance culture.

The employee must be able to perform the following essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The employer retains the right to change or assign other duties to this position.

- **Context-Based Decision-Making: ** Ability to learn new tasks, remember processes and work requirements, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and within the required speed or productivity quotas. Ability to integrate information for decision making, problem-solving, and comprehension. Ability to apply established protocols in a timely manner. Ability to identify and appropriately address common issues raised by customers and colleagues.

- **Operate/Use Equipment: ** Ability to operate and be near a computer and use necessary equipment ( i.e ., headset, mouse, keyboard and other office systems or machinery) throughout the entire workday.

- **Communication: ** Ability to communicate and exchange accurate information and ideas in proficient English so others will understand. Ability to assist callers effectively, flexibly and adaptively.

- **Collaboration: ** Ability to consistently and effectively interact with others face-to-face, by phone or video, and through systems and written communications.

**How we work: ** We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**How We Reward You: **

- $22/hour starting pay with commission for $65,000 total target annual pay based on performance

- Working with a highly-motivated team with a proven track record of success that also has a lot of FUN!

- A competitive work environment with great culture, rewards, recognition, and fun events

- Inclusive and competitive Medical, Vision, Dental, Disability, and Life Insurance plus Flexible and Dependent Care Spending Accounts

- Investment in growing your career and providing you the opportunity to have an immediate and massive impact on a growing company with a revolutionary business model

- Family forming benefits

- 13 annual paid company holidays

- Competitive Paid Time Off (PTO)

- 8 hours of paid Volunteer Time off annually

- Immediate eligibility into Company 401(k) plan with company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

**Working Conditions: **

- Hybrid schedule with required in-office days per current company policy (2-3 days per week), subject to business needs.

- Scheduling flexibility is required, as some shifts require late-evening or weekend hours to align with consumer demand and coverage expectations.

- Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, copiers, and other office equipment.

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Concierge Elite Representative

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Senior Consumer Experience Representative ** at **Realtor.com®**

**Location: Scottsdale, AZ (Hybrid Remote/In-Office 3 days per week) **

Are you ready to set the standard for quality, speed, and professionalism? Do you possess a hybrid of customer service and sales effectiveness skills that drive outcomes? Are you a self-starter who is ready to help the consumers of Realtor.com® through the early stages of the home buying or selling process? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this job is for you. Join us as our newest ~~**Senior Consumer Experience Representative ** ~~ and help change the world of real estate, one home at a time.

**Top Reasons to Apply: **

- Opportunity to work in a high-expectation, high-performance environment managing our highest-value premium customers.

- Be instrumental in shaping the premium, "white-glove" customer journey at a leading real estate platform company.

- Competitive compensation package with performance-based incentives

- A safe, inclusive, and fun culture with excellent training and support for development

**What you’ll do: **

- Represent Realtor.com® in a professional manner across inbound and outbound phone, email, and text message communication

- Make 300+ outbound and inbound warm dials daily to identify clients’ real estate transaction needs and respond by providing superior, white-glove service and resolution

- Conduct thorough, efficient discovery to determine consumer goals, budget, timeline, financing, and preferences to make successful connections with premium real estate professionals

- Work in a collaborative team atmosphere and independently

- Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills

- Make successful connections between consumers and real estate professionals to move the business forward, increase operational efficiency, and break records

- Scheduling flexibility is required as some shifts require late evening or weekend hours

- Read and speak English fluently, an additional language is a bonus but not essential (Spanish)

**What You’ll Bring: **

- 2+ years’ experience in a phone-based call center role or equivalent high-volume, metrics-driven environment; experience in real estate, mortgage, insurance, or SaaS onboarding strongly preferred.

- Welcome a challenge, and a competitive spirit that drives you to win in performance metrics.

- Exceptional verbal communication skills with the ability to overcome objections with exceptional conflict resolution to generate a positive consumer experience while maintaining professionalism with a focus on empathy.

- Proven resilience and grit in high-volume environments; you see “no” as a puzzle to solve rather than a personal rejection.

- Tech-savvy and technology adept with experience using multiple systems, including soft phone, CRM, and dynamic scripting tools.

- Service-oriented and consumer-obsessed mindset: you take pride in doing right by the consumer and our clients.

- Metrics-driven operator: you understand and actively manage your performance and set your own goals.

- Thrive in an open, transparent environment, where feedback and coaching are seen as gifts.

- Always on time and only missing work when pre-planned with your manager. Attendance is important to us.

- Come to win every day with a great attitude with a focus on team collaboration and contributing to a fun, inclusive, and high-performance culture.

The employee must be able to perform the following essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The employer retains the right to change or assign other duties to this position.

- **Context-Based Decision-Making: ** Ability to learn new tasks, remember processes and work requirements, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and within the required speed or productivity quotas. Ability to integrate information for decision making, problem-solving, and comprehension. Ability to apply established protocols in a timely manner. Ability to identify and appropriately address common issues raised by customers and colleagues.

- **Operate/Use Equipment: ** Ability to operate and be near a computer and use necessary equipment ( i.e ., headset, mouse, keyboard and other office systems or machinery) throughout the entire workday.

- **Communication: ** Ability to communicate and exchange accurate information and ideas in proficient English so others will understand. Ability to assist callers effectively, flexibly and adaptively.

- **Collaboration: ** Ability to consistently and effectively interact with others face-to-face, by phone or video, and through systems and written communications.

**How we work: ** We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**How We Reward You: **

- $22/hour starting pay with commission for $65,000 total target annual pay based on performance

- Working with a highly-motivated team with a proven track record of success that also has a lot of FUN!

- A competitive work environment with great culture, rewards, recognition, and fun events

- Inclusive and competitive Medical, Vision, Dental, Disability, and Life Insurance plus Flexible and Dependent Care Spending Accounts

- Investment in growing your career and providing you the opportunity to have an immediate and massive impact on a growing company with a revolutionary business model

- Family forming benefits

- 13 annual paid company holidays

- Competitive Paid Time Off (PTO)

- 8 hours of paid Volunteer Time off annually

- Immediate eligibility into Company 401(k) plan with company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

**Working Conditions: **

- Hybrid schedule with required in-office days per current company policy (2-3 days per week), subject to business needs.

- Scheduling flexibility is required, as some shifts require late-evening or weekend hours to align with consumer demand and coverage expectations.

- Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, copiers, and other office equipment.

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Senior Consumer Success Representative ** at **Realtor.com®**

**(Hybrid Remote/In-Office 3 days per week) **

Are you ready to set the standard for quality, speed, and professionalism? Do you possess a hybrid of customer service and sales effectiveness skills that drive outcomes? Are you a self-starter who is ready to help the consumers of Realtor.com® through the early stages of the home buying or selling process? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this job is for you. Join us as our newest ~~**Senior Consumer Success Representative ** ~~ and help change the world of real estate, one home at a time.

**Top Reasons to Apply: **

- Opportunity to work in a high-expectation, high-performance environment managing our highest-value premium customers.

- Be instrumental in shaping the premium, "white-glove" customer journey at a leading real estate platform company.

- Competitive compensation package with performance-based incentives

- A safe, inclusive, and fun culture with excellent training and support for development

**What you’ll do: **

- Represent Realtor.com® in a professional manner across inbound and outbound phone, email, and text message communication

- Make 300+ outbound and inbound warm dials daily to identify clients’ real estate transaction needs and respond by providing superior, white-glove service and resolution

- Conduct thorough, efficient discovery to determine consumer goals, budget, timeline, financing, and preferences to make successful connections with premium real estate professionals

- Work in a collaborative team atmosphere and independently

- Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills

- Make successful connections between consumers and real estate professionals to move the business forward, increase operational efficiency, and break records

- Scheduling flexibility is required as some shifts require late evening or weekend hours

- Read and speak English fluently, an additional language is a bonus but not essential (Spanish)

**What You’ll Bring: **

- 2+ years’ experience in a phone-based call center role or equivalent high-volume, metrics-driven environment; experience in real estate, mortgage, insurance, or SaaS onboarding strongly preferred.

- Welcome a challenge, and a competitive spirit that drives you to win in performance metrics.

- Exceptional verbal communication skills with the ability to overcome objections with exceptional conflict resolution to generate a positive consumer experience while maintaining professionalism with a focus on empathy.

- Proven resilience and grit in high-volume environments; you see “no” as a puzzle to solve rather than a personal rejection.

- Tech-savvy and technology adept with experience using multiple systems, including soft phone, CRM, and dynamic scripting tools.

- Service-oriented and consumer-obsessed mindset: you take pride in doing right by the consumer and our clients.

- Metrics-driven operator: you understand and actively manage your performance and set your own goals.

- Thrive in an open, transparent environment, where feedback and coaching are seen as gifts.

- Always on time and only missing work when pre-planned with your manager. Attendance is important to us.

- Come to win every day with a great attitude with a focus on team collaboration and contributing to a fun, inclusive, and high-performance culture.

The employee must be able to perform the following essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The employer retains the right to change or assign other duties to this position.

- **Context-Based Decision-Making: ** Ability to learn new tasks, remember processes and work requirements, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and within the required speed or productivity quotas. Ability to integrate information for decision making, problem-solving, and comprehension. Ability to apply established protocols in a timely manner. Ability to identify and appropriately address common issues raised by customers and colleagues.

- **Operate/Use Equipment: ** Ability to operate and be near a computer and use necessary equipment ( i.e ., headset, mouse, keyboard and other office systems or machinery) throughout the entire workday.

- **Communication: ** Ability to communicate and exchange accurate information and ideas in proficient English so others will understand. Ability to assist callers effectively, flexibly and adaptively.

- **Collaboration: ** Ability to consistently and effectively interact with others face-to-face, by phone or video, and through systems and written communications.

**How we work: ** We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**How We Reward You: **

- $22/hour starting pay with commission for $65,000 total target annual pay based on performance

- Working with a highly-motivated team with a proven track record of success that also has a lot of FUN!

- A competitive work environment with great culture, rewards, recognition, and fun events

- Inclusive and competitive Medical, Vision, Dental, Disability, and Life Insurance plus Flexible and Dependent Care Spending Accounts

- Investment in growing your career and providing you the opportunity to have an immediate and massive impact on a growing company with a revolutionary business model

- Family forming benefits

- 13 annual paid company holidays

- Competitive Paid Time Off (PTO)

- 8 hours of paid Volunteer Time off annually

- Immediate eligibility into Company 401(k) plan with company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

**Working Conditions: **

- Hybrid schedule with required in-office days per current company policy (2-3 days per week), subject to business needs.

- Scheduling flexibility is required, as some shifts require late-evening or weekend hours to align with consumer demand and coverage expectations.

- Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, copiers, and other office equipment.

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**About the Role ** We are seeking a strategic and design-oriented Senior Product Manager to lead the evolution of how real estate professionals present their brands and run their businesses on Realtor.com®. This role is unique in its breadth: you will lead the core Agent Directory strategy while simultaneously owning the "Local Expert" advertising experience on our search results pages and driving the vision for team-based branding across the platform.

A major focus of this role will be **re-imagining the Agent Directory **. We want to transform it from a static search page into an AI-leveraged "Official Digital Office"—a central place where agents can run their businesses. Your success will be measured by your ability to reduce profile creation effort and time, and your impact on helping the directory drive both organic and paid leads.

**What You'll Do **

- **Re-imagine the Agent Directory: ** Lead the strategy to transform the directory into a high-performance platform for agents. Leverage AI to reduce profile creation effort and time and drive a significant increase in organic and paid leads.

- **Scale Branding & Ads: ** Own the roadmap for "Local Expert" search results ads and agent/team branding. You will help define what professional identity looks like both on and off Realtor.com®, working closely with GTM and marketing teams to scale "Real Pro Select" features.

- **Elevate Profile Engagement: **Improve profile quality scores and move beyond static profiles to rich media content (video, high-res photography, and dynamic assets) that allows agents to showcase their unique brand identity.

- **Lead Review Acquisition Strategy: ** Design and execute a comprehensive strategy to increase the volume of Realtor.com-owned verified reviews. This includes building native features to capture verified feedback and working with third-party partners like Google to integrate external reviews onto our platform.

- **Drive AI Innovation: ** Explore and implement AI-driven features like conversational search for agents, predictive matchmaking, and AI-backed expertise badges to differentiate high-performing professionals.

- **Vendor & X-Functional Leadership: ** Manage third-party vendor relationships and collaborate with engineering, design, and analytics to deliver high-impact UI/UX components that drive revenue and consumer engagement.

- **Rooted in Data & Impact: ** Use a rigorous, data-driven approach to prioritize ruthlessly, assess marketplace opportunities, and measure ROI for our clients.

**What You'll Bring **

- **Product Leadership: ** 8+ years of product management experience, ideally in a marketplace, advertising technology, or B2B/SaaS environment.

- **Branding & Design Expertise: ** Proven experience scaling branding features across a large marketplace. You have a keen eye for great products, strong UI instincts, and a high bar for quality.

- **Strategic Vision & Execution: ** You can translate ambiguous or conflicting inputs into solid action plans and precise requirements. You direct product development toward the highest-ROI opportunities.

- **Customer Focus: ** Strong customer empathy and experience driving product direction based on agent pain points and marketplace opportunities.

- **Bias for Action & Resilience: ** A self-starter who thrives in "whitespace." You have a track record of moving fast, failing fast, and learning fast in high-growth settings.

- **Strategic Communication & Influence: ** Clear, concise written and verbal communication skills (including epics and user stories). You have the ability to influence cross-functional teams to prioritize critical data and new initiatives.

- **Revenue & Impact Orientation: ** A strong focus on driving business impact and sustainable revenue growth through product innovation.

- **Attention to Detail: ** You sweat the small stuff and consistently raise the team’s standards for quality and precision.

**How We Work **

We balance creativity and innovation on a foundation of in-person collaboration. Our employees work three days in our headquarters where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**How We Reward You**

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed program

- 1:1 personalized Financial Planning Session

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Senior Product Manager, Agent Team & Branding

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Sr, News Editor - News and Homepage **

Realtor.com's News & Insights  is seeking an editor with experience working in a senior role for a major news publication to manage our real estate news content and to curate our homepage.

In this role, you will be required to oversee a small team, including freelance journalists. You will be required to spearhead articles that are grounded in economic data, be able to drive the real estate news agenda, and come up with innovative ideas for articles that drive audience growth.

The role requires someone who is able to think on their feet and who values immediacy - along with having the knack for longer-term planning.

You will display excellent editorial judgment, and have flawless copy-editing skills.

As this is a dual role, you will also have experience in curating a homepage, preferably for a major news site across both mobile and desktop, and be an expert in headline writing.

You will be a team player who is able to work cross-functionally with other editors, and have experience in managing a team of reporters. The role reports directly to the VP, Editorial and Content.

**Responsibilities: **

- Assign and edit news articles to a high standard

- Be able to come up with innovative story ideas - some that are steeped in economic data, and others that fall in line with the news agenda

- You will work closely with both full-time and freelance journalists and guide them with your feedback

- You will have experience in making editorial decisions steeped in data, and use those metrics to drive audience engagement.

- You will also curate the homepage, ensuring that it is crafted seamlessly for mobile, and desktop

**Requirements: **

- Strong communication skills and the ability to manage a small team

- You will have a solid track record of overseeing articles from ideation through to hitting the publish button

- At least 10 years’ experience as a senior reporter, and two years’ experience as a news editor with management experience at a major news organization

- You will have full-time experience in homepage curation at a major news organization

- Familiarity with content management systems

- Bachelor’s degree

This is a hybrid position where you will be required to work in our New York City office three days a week

**How We Work: **

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**How We Reward You: **

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage

- Family forming benefits

- 13 Paid Holidays

- Flexible Time Off

- 8 hours of paid Volunteer Time off

- Immediate eligibility into Company 401(k) plan with 3.5% company match

- Tuition Reimbursement program for degreed and non-degreed programs

- 1:1 personalized Financial Planning Sessions

- Student Debt Retirement Savings Match program

- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Sr. News Editor

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