Quantam is The Public Sector Company. Quantam’s rich delivery experience has resulted in being a trusted partner for public sector clients across the United States for 27 years. Quantam is a recognized industry leader, ensuring clients’ success through the utilization of our full portfolio of business and technology professional services.

Industry: IT Services and IT Consulting
Company Size: 1,001-5,000 employees

Quantam

Savvy Admin PROD

Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Training Specialist. This position is fully remote but face-to-face engagement is required. Candidates must reside in or be willing to relocate to Kentucky.

**Working Conditions: **

This role involves frequent travel across Kentucky to meet with stakeholders and attend regional events. Remote work is supported, but face-to-face engagement is essential. Candidates must reside in or be willing to relocate to Kentucky.

The Training Specialist will be a relationship driven professional responsible for developing, coordinating and delivering training programs that support participants in the knowledge and utilization of KHIE services.

The Training Specialist collaborates with internal teams and external participants to assess training needs, create training materials, facilitate virtual and in-person training sessions and provide ongoing support to promote the successful adoption of KHIE services. Responsibilities may also include maintaining training documentation, tracking participation and performance metrics, supporting onboarding initiatives and assisting with process improvement efforts.

**Key Responsibilities: **

- Educate healthcare organizations on the benefits of participation in KHIE while proactively managing those relationships to ensure long-term value and satisfaction.

- Develop, coordinate and deliver training programs for healthcare providers and internal team members.

- Conduct virtual and in-person training sessions, webinars and workshops for new and existing participants.

- Create and maintain training materials, user guides, presentations and standard operating procedures (SOPs).

- Assess training needs and identify opportunities to improve user understanding and the adoption of KHIE services.

- Serve as the subject matter expert regarding all KHIE services.

- Monitor training participation, collect feedback and track performance metrics to evaluate training effectiveness.

- Assess training needs and identify knowledge gaps to support successful onboarding and service adoption.

- Ensure training content aligns with organizational policies, HIPAA requirements and data privacy standards.

- Support continuous process improvement initiatives and contribute to enhancements in training delivery methods and user experience.

- Maintain accurate training records and documentation.

- Host educational briefings, product demonstrations, and user engagement sessions tailored to varying stakeholder roles (C-suite, clinical, IT).

- Produce reports and presentations highlighting training efforts and participant feedback.

- Promote positive customer service and professional communication with healthcare organizations and stakeholders.

- Support troubleshooting efforts by escalating user issues and coordinating with appropriate internal teams when necessary.

**Qualifications: **

- Bachelor’s degree in healthcare administration, public health, business or a related field.

- Minimum 3 years of experience in training, healthcare operations, customer support or health information technology (IT).

- Proven ability to explain complex information in a clear and understandable way.

- Strong verbal and written communication skills.

- Patience, adaptability and the ability to work with varying learning styles and skill levels.

- Excellent communication and presentation skills with a strong customer service orientation.

- Strong understanding of the healthcare delivery systems in Kentucky.

- Knowledge of health IT systems, electronic health records (EHRs), and data exchange standards preferred.

- Ability to work independently in a remote setting with regular in-state travel (valid driver’s license required).

**Preferred Attributes: **

- A strategic thinker with a mission-driven approach and an ability to adapt messaging to different audiences.

- Certifications in training, instructional design or health IT.

- Familiarity with healthcare compliance frameworks, including HIPAA and interoperability mandates.

Healthcare Training Specialist

Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a **Business Analyst 4. **The work schedule is hybrid with two days onsite and three days remote.

**Overview: **

We are seeking an experienced Senior IT Business Analyst with strong Quality Assurance and Azure DevOps experience to lead business analysis efforts across complex technology initiatives. This role is responsible for driving requirements discovery, improving business processes, supporting testing strategies, and ensuring high-quality software delivery within Agile environments.

The Senior IT Business Analyst will work closely with business stakeholders, product owners, developers, and QA teams to translate business needs into scalable technology solutions while ensuring traceability, quality, and successful project outcomes.

**Responsibilities: **

- Lead requirements gathering sessions, stakeholder interviews, and workshops to identify business needs and project objectives.

- Translate complex business requirements into functional specifications, user stories, and acceptance criteria.

- Create and maintain Business Requirement Documents (BRD), Functional Requirement Documents (FRD), process flows, and data mapping documents.

- Conduct impact analysis and gap analysis for system enhancements and new initiatives.

- Provide guidance and mentorship to junior business analysts.

- Serve as the primary liaison between business stakeholders, development teams, and QA teams.

- Manage and maintain product backlogs, user stories, tasks, and defects in Azure DevOps.

- Collaborate with Product Owners and Scrum Masters to prioritize backlog items and plan sprint deliverables.

- Ensure end-to-end requirements traceability using Azure DevOps work items and dashboards.

- Track sprint progress, testing status, and defect metrics using Azure DevOps reporting tools.

- Actively participate in Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, and retrospectives.

- Define and review test strategies, test plans, and test cases aligned with business requirements.

- Support and oversee functional, integration, regression, and User Acceptance Testing (UAT).

- Manage defect lifecycle in Azure DevOps, ensuring timely resolution and validation.

- Collaborate with QA teams to ensure test coverage, data validation, and quality standards are met.

- Ensure delivered solutions meet business expectations and compliance requirements.

- Identify opportunities to improve business processes, workflows, and system efficiencies.

- Recommend technology solutions and automation opportunities.

- Contribute to enterprise-level business analysis standards and best practices.

- Support change management, training, and adoption strategies for new systems.

- Develop and maintain comprehensive documentation including workflows, business rules, and system requirements.

- Present analysis findings, system recommendations, and project updates to leadership and stakeholders.

- Ensure clear communication between technical teams and business stakeholders.

**Required Qualifications: **

- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.

- 7+ years of experience as an IT Business Analyst on enterprise software projects.

- Hands-on experience with Azure DevOps for backlog management, user stories, sprint tracking, and defect management.

- Strong experience with software testing, QA processes, and UAT coordination.

- Deep knowledge of Software Development Life Cycle (SDLC) and Agile methodologies (Scrum, Kanban).

- Proven experience writing user stories, acceptance criteria, and detailed functional specifications.

- Excellent analytical, leadership, communication, and stakeholder management skills.

**Preferred Qualifications: **

- Experience working in enterprise-scale or multi-team Agile environments.

- Familiarity with SQL, APIs, data integration, and system architecture concepts.

- Experience supporting CI/CD pipelines and release management processes.

Senior IT Business Analyst

Explore job opportunities at Quantam with Savvy's AI recruiter platform. View open positions, learn about the company culture, and apply directly through our intelligent recruitment system.

Quantam

Jobs