Job Title: Program Coordinator III – Knowledge Intelligence Partner Location: Remote Job SummaryWe are seeking a highly organized and detail-oriented Program Coordinator III – Knowledge Intelligence Partner to support an AI-powered HR knowledge management initiative. This role will focus on organizing, maintaining, and optimizing HR documentation and knowledge repositories while leveraging AI-enabled tools to improve searchability, content tagging, and overall user experience. The ideal candidate will have strong project coordination skills, excellent written communication, and the ability to work independently in a fast-paced environment. This position plays a key role in ensuring knowledge management processes remain scalable, efficient, and aligned with ethical AI practices. Key Responsibilities
Organize, maintain, and optimize knowledge repositories and HR documentation
Support teams in maintaining content accuracy and relevance through structured audit and update processes
Create and maintain templates, guides, and process documentation
Assist with content migration and organization across multiple platforms
Tag and categorize content using established metadata standards and taxonomies
Generate usage reports and identify documentation gaps or improvement opportunities
Respond to employee knowledge requests and assist users in locating HR resources
Coordinate knowledge management initiatives from initiation through completion
Develop and manage project timelines, milestones, and deliverables
Facilitate meetings with stakeholders to gather requirements and provide status updates
Manage cross-functional workflows for content review and approval
Track action items and follow up with contributors to ensure timely completion
Prepare project status reports and presentations for leadership teams
Required Skills
Strong organizational skills with excellent attention to detail
Excellent written and verbal communication skills
Experience with project coordination and timeline management
Ability to manage multiple priorities independently
Comfortable learning and using knowledge management, collaboration, and AI tools
Strong analytical and documentation skills
Commitment to ethical AI practices in HR content management
Qualifications
Bachelor’s degree in Information Management, Library Science, Communications, or a related field
Experience supporting knowledge management, documentation, or project coordination initiatives preferred
Familiarity with AI-powered knowledge systems or content management platforms is a plus
Preferred Qualifications
Experience working in HR operations or HR knowledge management environments
Exposure to content governance, taxonomy management, or metadata standards
Experience preparing leadership presentations and status reporting
Ability to collaborate effectively with cross-functional teams in Agile or fast-paced environments
📩 If you are interested or know someone who would be a great fit, please DM me or share your resume. [email protected]