Project World Impact is the leading nonprofit hub providing innovative ways for people to connect with and support nonprofits.
 
Check out projectworldimpact.com for more information.

Industry: Technology, Information and Internet
Company Size: 51-200 employees

Project World Impact

Savvy Admin PROD

**Position Overview: **

A client-facing role serving as the primary point of contact for PWI’s Nonprofit Google Ad Grant management services.

This role works closely with both current Google Ads clients and prospective Google Ads clients. Responsibilities include building strong relationships, training clients, communicating Google Ads account updates, identifying upsell opportunities to help clients reach their goals, and ensuring nonprofits feel supported, informed, and confident in the work being delivered.

**Key Responsibilities: **

1. Client Relationship Management

- Lead client meetings, share updates, address issues, and gather feedback.

- Manage client progress within the team, drive satisfaction, and build long-term partnerships.

- Act as the main point of contact to ensure clear communication and issue resolution.

2. Sales and Business Development

- Identify upsell opportunities and support client growth.

- May participate in proposal writing to support new business opportunities.

3. Reporting and Analytics

- Deliver client reports with KPIs, insights, and performance metrics.

- Monitor digital marketing performance and optimize for goals.

- Track results to ensure project success and client ROI.

**Requirements: **

- Client Communication: Excellent verbal and written communication; skilled at building client relationships via digital meetings.

- Digital Marketing: Familiarity with digital marketing strategies and platforms (Google Ads, Analytics, Search Console, Microsoft Clarity, Google Tag Manager, etc.).

- Tools Proficiency: Comfortable using CRMs, project management, and reporting tools.

- Data Analysis: Ability to analyze performance data and translate it into actionable insights.

- Problem Solving: Strategic thinker with strong problem-solving skills.

**Experience: **

- Relationship Management: 2 years (Required)

- Sales: 1 year (Preferred)

- Digital Marketing: 1 year (Preferred)

**About Us: **

To learn more about who we are and the work we do, visit our website https://projectworldimpact.com/about-us.

**Pay: **$40,000.00 - $50,000.00 per year

**Benefits: **

- 401(k)

- 401(k) matching

- Dental insurance

- Flexible schedule

- Health insurance

- Life insurance

- Paid time off

- Vision insurance

**Schedule: **

- 8 hour shift

- Monday to Friday

**Job Type: **Full-time

**Work Location: **In person

Nonprofit Client Success Specialist – Google Ads / Digital Marketing

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