Technical Writer / Documentation Specialist 12 months contract O’Fallon, MO – Open to remote Job Summary We are seeking a detail-oriented Technical Writer to collaborate with cross-functional teams including Product Managers, Engineers, and QA teams to create, maintain, and publish high-quality technical documentation. The ideal candidate will have strong communication skills, experience with structured authoring tools, and the ability to manage multiple documentation projects in a fast-paced environment. Key Responsibilities
Collaborate with Product Managers, Engineers, Testers, and other stakeholders to develop and maintain technical documentation.
Create, edit, and publish technical content across multiple platforms including PDF, HTML, Wiki, and online help systems.
Author and maintain documentation using XML, Markdown, and content management systems (CMS).
Ensure documentation aligns with organizational writing standards and publication guidelines.
Manage the complete documentation review lifecycle, including collecting, organizing, and incorporating stakeholder feedback.
Deliver high-quality documentation projects within established timelines.
Support process improvement initiatives related to documentation workflows and publishing processes.
Provide excellent customer service and communication to internal business partners and external customers.
Work with authoring and publishing tools such as Ixiasoft, Oxygen, xMetal, and Visual Studio Code.
Support content localization and maintain documentation consistency across platforms.
Required Qualifications
Strong written and verbal communication skills.
Excellent organizational and time management abilities.
Ability to work independently and manage multiple priorities effectively.
Experience with Microsoft Office Suite.
Basic understanding of DITA/XML, HTML, Markdown, and PDF publishing.
Familiarity with technical publication standards such as MSTP or Chicago Manual of Style.
Experience with or willingness to learn CMS and authoring tools.
Strong problem-solving skills and process improvement mindset.
Ability to thrive in a fast-paced and dynamic environment.
Strong collaboration and stakeholder management skills.
Preferred Qualifications
Experience with API specification documentation.
Knowledge of content localization processes.
Prior experience in technical writing, content management, or documentation publishing environments.