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Industry: E-Learning Providers
Company Size: 1,001-5,000 employees

Pluralsight

Savvy Admin PROD

**Job Description**

As an **Inbound Sales Development Representative **, you’ll be the first connection between potential customers and Pluralsight’s mission to advance the world’s tech workforce. Your job is to turn inbound interest into meaningful sales conversations by understanding what’s driving a customer’s need for change and connecting that to how Pluralsight can help.

You’ll engage with prospects through live chat, email, and phone — thinking fast, asking smart questions, and qualifying opportunities using the **Three Whys ** (Why Do Anything? Why Now? Why Us?) and **MEDDPICC ** frameworks. This is a dynamic role where curiosity, organization, and adaptability matter most. You’ll learn the fundamentals of consultative selling and build a foundation for a long-term career in sales or beyond.

**Who You’re Committed To Being**

- Curious and empathetic — you lead with questions, not assumptions.

- Calm and resourceful in a fast-paced, live conversation environment.

- Organized and intentional with how you manage time and priorities.

- A collaborative teammate who values feedback and growth.

- Motivated by helping customers discover real solutions, not just closing a deal.

**What You’ll Do**

- Respond quickly to inbound leads across multiple channels, including live chat, email, and other marketing channels

- Conduct structured discovery conversations to understand each prospect’s pain points and urgency for change.

- Qualify opportunities using MEDDPICC, identifying Metrics, Decision Criteria, and Identified Pain.

- Document key insights in Salesforce to enable seamless handoffs to Account Executives.

- Partner closely with Account Executives to align on strategy and ensure a consistent customer experience.

- Manage a steady flow of inbound conversations

- Participate in coaching and training designed to accelerate your development and career path within Pluralsight.

**Experience You’ll Bring**

- Clear, confident communication and strong listening skills.

- Ability to think on your feet and adapt to each conversation.

- Strong organization and time management skills.

- A growth mindset — eager to learn, improve, and contribute to a team.

- Familiarity with MEDDPICC or other sales frameworks is helpful, but not required.

- Bilingual (English/Spanish) skills are a plus.

**Requirements**

- Requires no previous professional experience; ideal for early-career professionals or recent graduates.

- Strong written and verbal communication skills with an emphasis on consultative questioning.

- Exceptional active listening and critical thinking skills, with a passion for uncovering the root causes of business challenges through structured discovery.

- Analytical mindset capable of tying prospect challenges to quantifiable business outcomes (Metrics).

- Highly organized with strong time management and prioritization abilities.

- Collaborative mindset and eagerness to partner with cross-functional teams.

- Growth-oriented attitude with resilience and adaptability.

- Comfortable engaging with prospects via phone, email, and chat.

- Hybrid Work Model: This role follows a hybrid schedule, with on-site work at our Westlake/Dallas, TX office Tuesday through Thursday and remote flexibility on Mondays and Fridays. This approach helps us collaborate more effectively, make decisions more quickly, and build a stronger culture, while still providing flexibility.

- Travel: Travel expectations differ by role. Some quota-bearing sales positions involve limited travel, while others may involve travel of up to 40%, depending on business needs.

**Why You’ll Love Working Here**

- We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location

- We’re mission-driven and values-guided.

- We have a strong commitment to diversity and belonging.

- We cultivate a culture of trust, autonomy, and collaboration.

- We’re lifelong learners and champion team member growth and advancement.

- We’ve got you covered: team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds, and more.

**About Us**

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.

**Physical Requirements**

~~This role is primarily performed in an office or home office setting and involves standard computer-based work.~~

**EEOC & Accommodations Statement**

~~Bring yourself. ~~~~Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws.~~

~~If you need an accommodation to apply, interview, or perform essential job functions, please ~~~~visit the bottom of our website to learn how to request an accommodation. ~~~~Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report.~~

**Pay Transparency**

~~The US base salary + variable range for this role is $52,500 - $75,000 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. Applications must be submitted within 90 days after the initial posting date to be considered.~~

**Recruiting Scam Notice**

~~Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page.~~

Sales Development Representative - Inbound

**Job Description**

As an Onboarding Specialist within Pluralsight’s Professional Services organization, you will be responsible for delivering our fastest paced Onboarding services to Pluralsight customers. You will guide customers through platform setup, enablement, and launch, providing the foundational support needed to help them get started. This role requires strong communication skills, a high degree of organization, and be able to lead onwards of 15 onboarding projects concurrently, while still responding quickly to customer needs, and driving projects forward with urgency.

You’ll join a team of Onboarding professionals committed to delighting customers and helping organizations transform through Pluralsight. We support each other, celebrate wins, and take pride in helping people grow and learn. If you’re passionate about making an impact, you’ll fit right in.

**Who You’re Committed To Being**

- You are an effective communicator who simplifies technical concepts and guides customers through a defined onboarding process.

- You are a curious self-starter who proactively identifies roadblocks and provides clear solutions.

- You are an active listener and customer advocate to ensure customer’s goals and desired outcomes are being met.

- You are a collaborative and empathetic team member.

**What You’ll Do**

- Lead customers through a structured, fast-paced onboarding program focused on time to value while ensuring key milestones are met.

- Facilitate kickoff calls, enablement sessions, and launch discussions to support platform adoption.

- Guide customers on core platform setup, including license distribution, permissions, and engagement strategies.

- Deliver enablement sessions for Admins, Managers, & Learners providing training on platform functionality.

- Assist customers in crafting and implementing a launch plan to drive initial engagement.

- Track onboarding progress, ensure customer participation, and adjust guidance based on customer needs.

- Work closely with Sales, Customer Success, and Support teams to align efforts during onboarding and ensure a smooth customer transition post-onboarding.

**Experience You’ll Bring**

- Experience in customer training, enablement, or instructional delivery.

- Experience using SaaS platforms and the ability to navigate enterprise applications.

- Ability to run multiple onboarding engagements at once, prioritizing tasks effectively.

- Strong project coordination and facilitation skills, ensuring customers stay aligned with onboarding timelines.

- Excellent written and verbal communication skills, with the ability to simplify platform functionality and best practices for non-technical audiences.

- Familiarity with learning technology, customer success, or professional services.

- Ability to work cross-functionally with internal teams to ensure customer success.

**Requirements**

- 1+ years of customer onboarding, implementation, or customer engagement experience within a SaaS environment.

- Bachelor’s degree in a related field (or equivalent work experience).

- This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility.

**Why You’ll Love Working Here**

- We work in a blended environment that supports collaboration, flexibility, and connection across teams.

- We are mission-driven, shaping the future of tech upskillling and delivering impact that matters.

- We foster a culture of inclusion and belonging, where everyone can contribute and thrive.

- We are always learning, creating an environment where you can take on new challenges, expand your skills, and grow with purpose.

- Benefits include competitive compensation, bonus eligibility, comprehensive medical coverage, unlimited PTO, wellness reimbursement, professional development funds, and more.

**About Us**

~~Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. We offer highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.~~

~~This role is primarily performed in an office or home office setting and involves standard computer-based work.~~

~~**Bring yourself. ** Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws.~~

~~If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report.~~

~~The annual US base salary range for this role is $72,000-95,000 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply.~~

~~Applications must be submitted within 90 days after the initial posting date to be considered.~~

~~Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page.~~

Onboarding Specialist

**Job Description**

A Deal Operations Analyst partners closely with Account Executives (AE) and Customer Success Managers (CSM) to secure revenue for Pluralsight. They act as a sales enabler, driving activities that create a streamlined sales motion for their assigned team. This role provides rapid response to AEs and CSMs for core deliverables that impact sales results, collaborating across multiple stakeholder organizations to drive revenue. Responsibilities include case management, customer pricing quotes, revenue data analysis, invoice validation, and operational support for active deals. The analyst helps optimize sales activity by removing roadblocks, improving cross-functional engagement, and identifying process improvements to enable teams to execute with precision.

**Who You’re Committed To Being**

- Responsive, communicative, and professional in all interactions

- Highly organized with strong time management and prioritization skills

- A collaborative partner across Sales, Customer Success, Sales Enablement, and cross-functional teams

- Detail-oriented with a focus on accuracy, data integrity, and operational excellence

- Proactive in identifying challenges and driving continuous process improvements

- Adaptable and effective in a fast-paced, high-performing environment

- Customer-focused with a commitment to enabling smooth and accurate transactions

**What You’ll Do**

- Coordinate deal support and resourcing for Enterprise sales segments

- Partner with AEs and CSMs to manage deal requirements, updates, and administrative processes (RFPs, RFIs, vendor forms)

- Create and deliver quotes, sales orders, service schedules, and supporting documentation

- Collaborate with Deal Desk, Contracts, and Finance to support deal structuring, approvals, contract alignment, and invoicing accuracy

- Support customer transactions by validating invoice details and ensuring alignment across purchase orders and sales orders

- Initiate and coordinate Pre-Sales and Professional Services engagements and manage low-threshold Enterprise renewals through closure

- Conduct research, analyze data to support selling activities, and maintain knowledge of the Pluralsight platform while contributing to Sales Enablement efforts

- Identify process improvements and participate in business projects and User Acceptance Testing (UAT)

**Experience You’ll Bring**

- Strong verbal, written, and presentation skills

- Excellent time management and organizational abilities

- Ability to prioritize and meet critical deadlines

- Experience supporting a fast-paced, technical sales team

- Proficiency in Google Workspace (Docs, Sheets, Slides, etc.)

- Ability to maintain service level agreements (SLAs) across cross-functional teams

- Strong interpersonal and customer support skills

- Experience in customer-facing roles

- Ability to work within and improve structured processes

- Familiarity with SaaS acquisition, expansion, and renewal cycles

- Salesforce CPQ experience

**Requirements**

- Requires a minimum of 2 years of related or equivalent experience; a Bachelor’s degree, or an advanced degree without experience

- 2-3 years experience in customer facing roles or capacities

- This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility.

**Why You’ll Love Working Here**

- We work in a blended environment that supports collaboration, flexibility, and connection across teams.

- We are mission-driven, shaping the future of tech upskillling and delivering impact that matters.

- We foster a culture of inclusion and belonging, where everyone can contribute and thrive.

- We are always learning, creating an environment where you can take on new challenges, expand your skills, and grow with purpose.

- Benefits include competitive compensation, bonus eligibility, comprehensive medical coverage, unlimited PTO, wellness reimbursement, professional development funds, and more.

**About Us**

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. We offer highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.

**Physical Requirements**

~~This role is primarily performed in an office or home office setting and involves standard computer-based work.~~

**EEOC & Accommodations Statement**

~~**Bring yourself. ** Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws.~~

~~If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report.~~

**Pay Transparency**

~~The US hourly rate range for this role is $29.23 - $38.46 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply.~~

~~Applications must be submitted within 90 days after the initial posting date to be considered.~~

**Recruiting Scam Notice**

~~Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page.~~

Analyst, Deal Operations

**Job Description**

A Staff Product Manager works to roadmap and deliver core functionality that helps our customers improve their learning and business outcomes. This leader plays a critical role in creating the strategy, coordinating delivery, and managing the business value and commercial performance of our core offering, including growth, retention (user experience and engagement), and bookings for their product line. They are an expert in their field and lead the delivery of important features and further areas of focus that align to our company strategy. Their role is to help identify and build frictionless points of engagement with our users. The successful candidate will be naturally cross-functional and detail oriented, as they will play a pivotal role in ensuring alignment between product management, experience design, engineering, content production, customers, and business stakeholders. This candidate has a high sense of urgency and accountability to drive a transformation culture and continuous improvement .

**Who You’re Committed To Being**

- You enjoy learning and are open to new ways of doing things.

- You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.

- You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link.

- You believe that product has a strong responsibility to drive GTM activities.

- You are motivated about the opportunity to inspire change in an industry that is constantly evolving.

**What You’ll Do**

- Create, communicate, present, and sell data‑driven product roadmaps and business cases to senior executives, clearly linking investment to expected business impact.

- Build, prioritize, and refine requirements using discovery and data to drive your decisions

- Perform market research and identify key market trends and customer segments that inform product innovation, positioning, and portfolio bets.

**Growth/Retention Strategy**

- Own results for your product, including cost, revenue growth, retention, bookings growth, and portfolio‑level KPIs, and mobilize the team to impact these metrics.

- Develop and maintain competitive analysis for your space, clearly articulating differentiation and informing roadmap and go‑to‑market strategy.

- Interact directly with customers and prospects to understand their problems and goals, validate concepts, and incorporate internal feedback into an aligned multi-year product strategy and roadmap.

- Collecting user data before, during onboarding, and throughout engagement with the platform

- Collaborating with product and engineering team members through problem solving to create innovative solutions that are viable, desirable, and feasible.

**Roadmap Focus**

- Iris: Development of agentic workflows and predictive features to help users plan, implement and validate skills acquisition

- Headless Product Strategy to support In the Flow : Architecting the "native" experience within OpenAI, Co-Pilot, Anthropic, and Gemini (e.g., custom GPTs, Claude Projects, or Gemini Gems) so your product lives where the user works. Examples include recommending learning experiences, labs and /or improving chat answers and presenting these options natively in the chat w/ the ideal experience never leaving the chat.

**Experience You’ll Bring**

- Experience dealing with internal and external team members spread across the world

- Experience as a mentor or team lead preferred

- Product experience focused on AI initiatives

**Requirements**

- Experience as a Product Manager for SaaS or software products

- Experience working with cross-functional Agile teams comprised of Engineers and Product Designers

- Experience strategizing product direction with inputs like competitive analysis, VoC, business reviews and business goals

- Experience collaborating with GTM teams and an understanding of their drivers for successful cross functional initiatives

- Strong experience with any product management and development tooling e.g. JIRA, Trello, Google Analytics, Amplitude, Pendo etc.

- This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility.

**Why You’ll Love Working Here**

- We work in a blended environment that supports collaboration, flexibility, and connection across teams.

- We are mission-driven, shaping the future of tech upskillling and delivering impact that matters.

- We foster a culture of inclusion and belonging, where everyone can contribute and thrive.

- We are always learning, creating an environment where you can take on new challenges, expand your skills, and grow with purpose.

- Benefits include competitive compensation, bonus eligibility, comprehensive medical coverage, unlimited PTO, wellness reimbursement, professional development funds, and more.

**About Us**

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.

**Physical Requirements**

This role is primarily performed in an office or home office setting and involves standard computer-based work.

**EEOC Statement & Accommodations Statement**

~~**Bring yourself. ** Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws.~~

~~If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report.~~

~~The annual US base salary range for this role is $148,000 - $195,000 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply.~~

~~Applications must be submitted within 90 days after the initial posting date to be considered.~~

~~Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page.~~

Staff Product Manager - AI

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