Senior Manager, Procurement Plaza Premium Group Southlake, Texas *Position is 4 days a week in our beautiful Southlake Office and one day a week from home* Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that’s shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we’d love to have you on board! This role is responsible for leading end‑to‑end procurement across the USA under the Group Procurement operating framework, supporting both existing operations and new airport lounge openings. Serving as the department lead (United States), reporting to the Director of Finance and partnering closely with the Global Director, Strategic Procurement to execute global category strategies, drive regional synergies, and deliver cost and value outcomes aligned with Group priorities. Leads regional sourcing and contract execution in collaboration with global category owners and senior regional stakeholders, ensuring optimal total cost of ownership, supplier performance, and delivery reliability. Accountable for maintaining effective day‑to‑day procurement operations across the region, including ordering discipline, supplier fulfilment, and goods receiving processes, ensuring continuity of supply and adherence to approved contracts. Drives the consistent adoption of procurement processes, systems, and governance standards, acting as a key control point to ensure compliance, operational consistency, and procurement effectiveness across all locations, with regular engagement with senior leadership including SVP‑level stakeholders. Strategic Procurement & Business Partnership
Act as the regional procurement point of contact for US stakeholders, supporting the execution of group-led sourcing initiatives in line with operational needs
Work with the Global Director, Strategic Procurement to roll out global contracts and sourcing initiatives, ensuring alignment with local market requirements
Support business teams in defining clear procurement requirements and ensure they are delivered through approved suppliers and processes
Sourcing, Contracts & Supplier Management
Lead end to end sourcing and contract execution across assigned categories, including RFQ/RFP, supplier evaluation, negotiation, and contract award
Execute sourcing activities in line with HQ category strategies and delegated authorities
Manage supplier onboarding, contract setup, and pricing implementation to ensure readiness for operations
Monitor supplier performance on delivery, quality, and service levels, and follow up on issues with corrective actions
Ensure use of approved suppliers, contracts, and pricing across all locations
Cost Control & Analysis
Perform spend analysis and supplier benchmarking to support sourcing decisions and cost control
Identify and deliver approved cost-saving initiatives in collaboration with Finance and Operations
Provide inputs for budgeting and forecasting, including pricing updates and cost drivers
Track and report savings delivery and cost performance
Procurement Operations & Process Control
Oversee day to day procurement operations across locations, ensuring compliance with procurement policies and approved supplier lists
Ensure discipline in PR, PO, GRN and approval workflows, working with Finance and Operations to maintain control
Monitor ordering practices and demand patterns, reducing off-contract and maverick spend
Ensure proper execution of goods receiving, invoice matching, and issue resolution
Support rollout and usage of procurement systems and catalogues, ensuring data accuracy and consistency
Pre Opening Procurement Support
Support procurement activities for new lounge openings, refurbishments, and expansions
Coordinate with HQ Procurement on pre opening checklists, supplier selection, and contract readiness
Ensure timely completion of ordering, supplier setup, and delivery schedules in line with opening timelines
Track progress against procurement milestones and escalate risks or delays
Work with Operations and suppliers to ensure on-time delivery and site readiness
Performance & Reporting
Track and monitor procurement performance, including savings, supplier KPIs, and compliance metrics
Provide regular updates to Finance, HQ Procurement, and regional stakeholders on progress and issues
Follow up on identified gaps and corrective actions to ensure closure
Team Coordination & Capability Support
Coordinate across country teams, operations, and suppliers to ensure smooth execution of procurement activities
Share best practices and support on-the-job capability building for procurement and operations teams
Reinforce adherence to procurement policies, controls, and ethical standards
Requirements:
Minimum 9+ years of experience in sourcing & procurement, with a strong background in hospitality, F&B, airport services, or related industries
Proven experience managing regional procurement across USA within a multinational environment
Strong expertise in strategic sourcing, contract management, supplier negotiations, and category management
Demonstrated experience in cost optimization, financial analysis, budgeting, and total cost of ownership models
Ability to act as a strategic business partner, influencing senior stakeholders and aligning procurement strategies with business objectives
Experience working closely with finance teams (FP&A exposure preferred) on budgeting and long-term planning
Strong knowledge of procurement systems and ERP platforms (e.g., SAP, ARIBA, Coupa, CheckSCM or equivalent)
Advanced proficiency in Microsoft Office, particularly Excel (financial modeling) and PowerPoint
Professional certification such as CIPS, CPM, EIPM or equivalent is preferred
Degree in Business, Finance, Supply Chain or related field
Strong analytical, problem-solving, and negotiation skills
Ability to work effectively in a multi-cultural, multi-country environment