American Title is a locally owned and operated organization with a family atmosphere. We enjoy seeing one another face-to-face in the office (this position is not eligible for remote work). We offer a well-rounded benefits package effective the first of the month after commencement of employment. Benefits include such plans as a company paid life insurance and disability policies, 401(K), medical, dental, vision, paid time off and much more! AMERICAN TITLE SERVICE AGENCY EMPLOYEES ARE DEDICATED TO THE FOLLOWING:
A commitment to a value system based on the respect for dignity of all individuals, whether customer or supplier
Adherence to the highest ethical standards and expectation that each associate will maintain consistency, persistence and above all, integrity
Striving for excellence in all that we undertake, encouraging consistent and continuous improvement in all results
Recognizing that "Above all Else...Service"! to our customers maintains our existence
Accepting responsibility and communicating clearly if we cannot honor a commitment
Are you friendly, organized, and love helping people? We’re looking for a welcoming and professional Receptionist to be the face of our office in the gorgeous Biltmore area of Phoenix. This is more than just answering phones — you’ll help create a warm, efficient, and positive environment for our clients, guests, and team. This is a wonderful opportunity to learn a new industry.
Greet every one entering the office with eye contact, a smile and a helpful demeanor
Answer phone, greeting caller with a friendly tone, and transfer calls or answer questions timely
Frequently check back with callers waiting on hold and offer options when applicable
Keep our front office organized, stocked, and looking great
Distribute mail
Order supplies
Provide support to Escrow, Title and Accounting Departments by assisting with customer service and administrative duties
Assist the entire office with workflow
Support good working relationships with all clients
Previous receptionist or administrative experience is a plus, but not required — we’re happy to train the right person
Excellent verbal communication
Ability to handle multiple phone-line system
Problem-solving skills
Strong organizational skills
Microsoft Outlook, Word
All your information will be kept confidential according to EEO guidelines.