Description ABOUT OTTINE MINERAL SPRINGS: Ottine Mineral Springs, nestled beside Palmetto State Park, is a historic treasure renowned for its rich legacy and commitment to health and wellness. Our extraordinary waters are rich in natural minerals and have long been known to promote relaxation, reduce stress and support overall well-being. Today, we carry on this tradition by offering a peaceful retreat where guests can experience the rejuvenating power of these waters in a calming setting that only nature can provide. Position HOST The Host is the first and last point of contact for guests, responsible for creating a warm, professional, and organized arrival and departure experience. This role sets the tone for service by managing reservations, greeting guests, coordinating seating flow, and supporting smooth front-of-house operations. This position is part of an exciting new restaurant concept opening within our resort in mid-August 2026. Official start dates are expected to be finalized in early August. Position requires some nights, weekends and holidays.Responsibilities
Greet all guests promptly and warmly upon arrival and departure
Manage seating flow to ensure balanced service across the restaurant
Maintain and organize reservation system and walk-in waitlist
Communicate wait times accurately and professionally to guests
Escort guests to tables and present manus as needed
Answer phone calls and assist with reservations, inquires, and basic information
Coordinate with servers and management to optimize table rotation and guest experience
Maintain cleanliness and organization of the host stand and entry area
Monitor dining room activity and anticipate guest needs or service bottlenecks
Assist with to-go orders or other front-of-house needs when required
Support special events, large parties, and private dining coordination
Uphold all service standards, safety procedures, and hospitality expectations
Perform other related duties as assigned.
Due to changing operational demands, it may be necessary to undertake various functions that are not specifically related to this position. This individual may be required to carry out additional tasks and duties as needed or as directed. Additionally, employee responsibilities and job descriptions are subject to review and modification. Requirements Ability to work nights, weekdays, weekends and holidays.
Previous experience in hospitality or guest-faing roles preferred
Strong communication and interpersonal skills
Professional, polished, and guest-focused demeanor
Ability to stay organized in a fast-paced, high-volume environment
Basic computer or reservation system experience a plus
Ability to stand for long periods and move quickly as needed
Strong attention to detail and multitasking ability
Positive attitude and team-oriented mindset
Must be able to speak, read, write, and understand English.
Reliability, punctuality, and professional communication skills are critical.
CPR and first aid certification a plus and /or the willingness to be trained.
The position requires manual dexterity, auditory and visual skills, the ability to follow written and verbal instructions and procedures, and the capacity to communicate effectively and professionally.
Ottine Mineral Springs is an equal opportunity employer and values diversity, equity and inclusion. All employment is decided based on qualifications, merit, and business need. We are committed to fostering the professional growth of our employees by providing opportunities for continuous learning and development. With dedication and demonstrated performance, there is potential for career advancement with our company .