OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first — ahead of profit.

To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership.

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Industry: Research Services
Company Size: 201-500 employees

OpenAI

Savvy Admin PROD

**About The Role**

The Engineering Acceleration team builds and operates the foundational systems that engineers use to build, test, and ship ChatGPT, the API, and OpenAI's infrastructure.

We are looking for an engineer to help evolve OpenAI's build and continuous integration systems for a fast-growing engineering organization. This role sits at the intersection of developer productivity, build systems, distributed infrastructure, and software quality. You will work on the systems that determine how quickly and confidently engineers can move: Bazel-based builds, Buildkite pipelines, test selection, remote caching and execution, CI observability, and tooling that helps engineers understand and fix failures quickly.

Our mission is to make OpenAI one of the most productive engineering organizations in the world while preserving a high bar for correctness, reliability, and safety. The best version of this work is invisible when it succeeds: builds are fast, tests are trusted, CI failures are understandable, and engineers can focus on shipping useful systems instead of fighting infrastructure.

In This Role, You Will

- Own and evolve Bazel-based build and test workflows across a large, polyglot monorepo.

- Design and maintain Starlark rules, macros, toolchains, and integrations that make builds reproducible, hermetic, and easy for product teams to adopt.

- Improve CI performance and reliability across Buildkite pipelines, including queue time, build time, cache hit rates, test sharding, retry behavior, and flake isolation.

- Build systems that reduce unnecessary CI work through affected-target detection, dependency graph analysis, test selection, caching, batching, and smarter scheduling.

- Improve local development workflows so engineers can reproduce CI behavior, debug build failures, and iterate quickly without learning every detail of the build stack.

- Operate and optimize build infrastructure across Docker/OCI images, Kubernetes-based runners, cloud resources, and remote cache/execution systems.

- Instrument build and CI systems with metrics, logs, traces, dashboards, and analytics so we can measure speed, reliability, cost, and developer impact.

- Partner directly with product, infrastructure, and research engineering teams to understand pain points, onboard projects, debug hard build issues, and remove systemic bottlenecks.

- Use modern AI tools to rethink CI failure analysis, flaky test debugging, PR triage, automatic remediation, and developer-facing explanations.

- Own the reliability of the systems you build, including participating in an on-call rotation for critical developer infrastructure.

Technologies Commonly Used In This Environment Include

- Bazel and Starlark for build and test workflows

- Buildkite for CI orchestration

- Docker and OCI images for build and runtime packaging

- Kubernetes for CI runners and infrastructure orchestration

- Python, Go, TypeScript, Rust, C++, and other languages in a large monorepo

- Terraform for infrastructure as code

- Remote caching, remote execution, artifact storage, and build telemetry systems

- Postgres, Kafka, and internal services used to power engineering platforms

You May Be A Strong Fit If You

- Have 5+ years of software engineering experience, including significant experience building infrastructure or tooling for developers.

- Have hands-on experience with Bazel, Buck, Pants, Gradle, or similar build systems, and understand the tradeoffs of hermetic builds, dependency graphs, caching, sandboxing, and remote execution.

- Have built or operated CI systems at scale, especially in environments where build time, queue time, test flakiness, and developer trust materially affect engineering velocity.

- Are comfortable writing production software for internal platforms, not just configuring tools. We expect this role to involve code, design, debugging, operations, and long-term ownership.

- Can debug distributed build and CI failures across source control, dependency management, containers, runners, remote caches, test frameworks, and service infrastructure.

- Care deeply about developer experience and have empathy for the small sources of friction that slow teams down or create operational toil.

- Are pragmatic about platform adoption: you know how to build paved paths that teams want to use because they are faster, clearer, and more reliable.

- Communicate clearly across teams and can turn ambiguous productivity problems into concrete technical plans.

- Are excited to apply AI to developer infrastructure in ways that make engineers faster without weakening quality, reliability, or safety.

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $185K - $490K

Software Engineer, Build Systems / CI

**About The Team**

The Core Science team is a new vertical within Codex focused on making AI an exceptional collaborator for scientific discovery. The team is building AI-native tooling and infrastructure for scientists across paper writing, literature search, data analysis, simulations, and computational experimentation. Our mission is to help researchers move faster — accelerate breakthroughs in math, physics, biology, chemistry, bioengineering, and adjacent scientific domains through powerful AI-assisted workflows.

**About The Role**

As a Software Engineer, Core Science, you will help design and build the platforms, products, and infrastructure powering AI-native scientific research workflows inside Codex.

We’re looking for people who are excited about building ambitious 0→1 systems at the intersection of AI, engineering, and scientific discovery. This role spans both backend and full-stack engineering, with opportunities to work closely with researchers, applied scientists, and product teams to define entirely new experiences for scientific exploration and experimentation.

This role owns systems end-to-end: from architecture and implementation to evaluation, launch, and production operations, with a strong bias for both quality and velocity. You will build across backend services, data and orchestration pipelines, model-powered workflows, and user-facing experiences, making thoughtful trade-offs as scientific use cases and AI capabilities rapidly evolve. Success in this role means turning ambitious, ambiguous ideas into reliable products that researchers can use to analyze data, run simulations, explore evidence, and accelerate scientific discovery.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

**In This Role, You Will**

- Shape the future of AI-powered scientific research by building backend systems and full-stack product experiences across Prism and Codex

- Develop AI-native workflows for paper writing, literature review, paper understanding, research synthesis, and scientific knowledge exploration, designing systems that can work across complex technical content, heterogeneous sources, and evolving research questions.

- Partner closely with researchers and domain experts across biology and adjacent scientific disciplines to understand real research workflows, identify high-leverage opportunities for AI, and translate ambiguous scientific needs into useful, trustworthy product capabilities.

- Build AI-powered tools for scientific data analysis and simulation, helping researchers explore complex datasets, design and run computational experiments, interpret results, and iterate on models or hypotheses more efficiently.

- Help establish the product, platform, and engineering foundations for fast-moving 0 → 1 efforts across the Core Science organization, balancing rapid experimentation with the rigor, reliability, and quality required for tools used in research.

**You Might Thrive In This Role If You**

- Have strong backend or full-stack engineering fundamentals and experience taking complex product ideas from prototype to reliable production systems, with attention to performance, usability, and maintainability.

- Are comfortable building in highly ambiguous 0 → 1 environments, where customer needs, product direction, technical architecture, and model capabilities are evolving quickly.

- Are excited about applying AI systems to consequential real-world scientific problems, and care about building tools that improve how researchers reason, analyze evidence, collaborate, and make discoveries.

- Have experience building scalable distributed systems, developer platforms, data-intensive applications, retrieval or knowledge systems, workflow tools, or model-powered product experiences.

- Care deeply about product quality, iteration speed, and user impact, and can use feedback from researchers and domain experts to rapidly improve systems while maintaining scientific and technical trustworthiness.

- Are curious about scientific workflows and domains such as computational biology, biology, chemistry, biomedical research, scientific literature, or research tooling, and are motivated to learn from experts in these areas.

- Communicate clearly across engineering, research, product, and domain-specialist audiences, and enjoy turning complex, underspecified problems into opinionated systems that researchers can depend on.

**Compensation Range: ** $293K - $385K USD

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $293K - $385K

Software Engineer, Core Science

**About The Role**

As a People Data Scientist, you will bring deep expertise in research science, measurement, and experimentation to OpenAI’s most important People programs. You will design studies, evaluate people processes, build research frameworks, and help leaders understand how we can better empower employees, strengthen organizational systems, and deliver exceptional employee experiences.

We’re looking for an experienced data scientist who can translate ambiguous People questions into rigorous research designs, validated insights, and actionable recommendations.

This role will be based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

**In This Role You Will**

- Design rigorous research and evaluation strategies for organizational health, manager effectiveness, employee experience, and talent outcomes.

- Conduct fairness, adverse impact, validity, reliability, calibration, and measurement-invariance analyses for high-stakes People processes and AI-assisted workflows.

- Apply advanced statistical modeling, machine learning, and research methods to inform program design, evaluate effectiveness, and quantify business impact.

- Partner with People Operations, data engineering, and people systems teams to define data requirements, improve data quality, establish documentation standards, and ensure research datasets are governed, reproducible, and privacy-preserving.

- Build scalable people science infrastructure, including self-service agentic tools, automated validation workflows, reusable research datasets and analytical pipelines.

- Develop research playbooks that establish rigorous standards for study design, measurement, validation, and documentation, enabling high-quality, repeatable, and scalable research across the organization.

- Communicate findings through concise, executive-ready narratives.

**You Might Thrive In This Role If You**

- Deep curiosity, strong attention to detail, and passion for solving ambiguous and complex problems with creativity.

- Exceptional strength in research design, experimentation, measurement, causal inference, and statistical modeling, including hands-on experience with psychometrics, survey methodology, structural equation modeling, multilevel modeling, randomized controlled experiments, A/B testing, quasi-experimental design, validation studies, and machine learning evaluation.

- High proficiency in R or Python and SQL, with experience working across complex, messy datasets.

- Experience building measurement systems, research programs, data products, reusable analytics frameworks, self-service tools, and governed analytical workflows.

- Ability to communicate complex methods and tradeoffs clearly to senior leaders, technical partners, and non-technical audiences.

**Preferred Qualifications**

- Experience evaluating AI-assisted workflows, algorithmic systems, and human-AI decision processes in operational contexts, including familiarity with model evaluation methods.

- Advanced degree in Industrial-Organizational Psychology, Organizational Behavior, Quantitative Psychology, Behavioral Economics, Statistics, Economics, Data Science, or a related field; PhD preferred.

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $198K - $220K

People Data Scientist

**About The Team**

The AI Success team helps customers turn frontier AI into real business value. We accelerate adoption of OpenAI technology at scale and guide organizations from initial activation to measurable, organization-wide impact. We partner closely with Sales, Product, Solutions Architecture, and Security to deliver safe and responsible AI transformation. Our work shapes how customers generate and measure tangible outcomes from OpenAI products and creates a repeatable blueprint for successful enterprise launches and expansions.

**About The Role**

We are hiring a Value Engineer to help articulate and quantify the business value of OpenAI’s technology across Enterprise, Education, and Government customers. In this role, you will help customers and internal teams translate AI adoption into measurable financial and operational impact.

As an early member of the Value Engineering team, you will help define how OpenAI measures and communicates the real-world impact of AI across its customers. You will partner closely with Sales, AI Success Engineers, AI Deployment Engineering, and Product teams to identify high-impact AI use cases and build financial and operational business cases. Your work will directly influence executive alignment, investment decisions, renewals, and long-term expansion.

You will play a key role in helping build and shape the value engineering function from the ground up — developing repeatable frameworks, ROI models, value narratives, dashboards, and collateral that help internal teams and customers understand and measure the impact of AI adoption.

Success in this role is measured by how clearly customers and internal teams can quantify the value of AI, how effectively business cases support adoption and expansion, and how scalable value frameworks become across the GTM organization.

This role is based in San Francisco or New York City and we offer relocation benefits to new employees.

**In This Role, You Will**

- Lead business value assessments for our largest deals, working closely with customers to identify key business drivers and quantify the value of OpenAI’s products to support investment decisions

- Build and maintain standardized ROI, TCO, and value modeling tools for internal and customer use.

- Lead structured value discovery to identify high-impact use cases and define measurable outcomes.

- Publish executive-ready business cases that quantify results and strengthen relationships with C-level stakeholders.

- Codify value frameworks, methodologies, and reusable assets that scale value-based selling across the global GTM organization.

- Establish baselines, KPIs, and dashboards to track and communicate value delivery.

- Partner closely with Account Directors and post-sale teams to influence deal strategy, renewals, and expansion opportunities.

- Contribute to thought leadership on AI-driven business transformation by identifying emerging patterns in how organizations realize value from AI.

**You Will Thrive in This Role If You**

- Bring 6–10 years of experience in value engineering, management consulting, or adjacent roles.

- Have strong financial and analytical skills, with experience quantifying and presenting value to executive stakeholders.

- Demonstrate exceptional executive presence with strong written, verbal, and presentation skills.

- Have experience working on large-scale AI, cloud, or digital transformation initiatives.

- Communicate with clarity and confidence across technical and business audiences.

- Can translate AI capabilities into compelling financial, productivity, and workforce transformation narratives.

- Enjoy managing multiple complex customers and driving toward concrete, measurable outcomes.

- Demonstrate humility, curiosity, and a customer-first mindset.

- Operate with high ownership, urgency, and comfort navigating ambiguity.

- Are a creative builder who thrives in 0→1 environments and enjoys rolling up your sleeves to balance strategic thinking with hands-on execution.

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $234K - $260K

Value Engineer, AI Success - NYC

**About The Team**

The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience.

**About The Role**

As an IT Support Specialist, you will be the first point of contact for troubleshooting hardware, software, and network issues. Your responsibilities include resolving incoming support requests, coordinating with vendors for equipment procurement, repairs, and maintenance, and actively participating in process and systems improvement initiatives.

We’re looking for people who are customer-focused, technically proficient, and proactive in enhancing IT processes. You should excel at clear communication with both technical and non-technical stakeholders, have robust expertise in IT systems (with a strong background in macOS, and ideally Windows), and thrive in collaborative, fast-paced environments.

This role is based out of our Bellevue, San Francisco, or New York City office and requires 5 days in office per week. We offer relocation assistance to new employees.

**In This Role, You Will**

- Improve Support Systems and Processes: Collaborate with cross-functional teams to identify opportunities for improvement, support the creation and maintenance of repeatable workflows (such as onboarding and device imaging), and contribute innovative ideas during IT team meetings.

- Collaborate across OpenAI: Work closely with cross-functional teams (Security, Facilities, People Ops, etc.) to ensure seamless employee experiences. Clearly articulate issues, potential solutions, and timelines to both technical and non-technical stakeholders.

- Act as Frontline IT Support: Serve as the primary point of contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests.

- Manage Vendors and Equipment: Coordinate with vendors for procurement, repairs, and maintenance while managing hardware and software inventories to maintain secure, up-to-date, and standardized systems.

**You Might Thrive In This Role If You**

- Have strong technical expertise in macOS (with a working knowledge of Windows as a plus), identity and device management (e.g., Azure AD, Jamf, Intune), and enterprise collaboration tools like Google Workspace, Office 365, Slack, and Atlassian products.

- Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in both internal and external interactions.

- Excel at troubleshooting and problem-solving within Mac and macOS environments, ensuring smooth operations for users.

- Have experience orchestrating high-production all-hands events, managing the AV and technical aspects to ensure successful outcomes.

- Are experienced with ServiceNow, leveraging it for IT service management (ITSM) to streamline processes, track incidents, and ensure efficient support ticket handling and resolution.

- Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement.

- Exhibit precision and attention to detail in your work, consistently delivering high-quality results.

- Possess a customer-first mindset and the ability to clearly articulate technical details to diverse audiences.

- Are proactive in process improvement and vendor management, with added value in mentoring junior team members, automating workflows via scripting or low-code tools, and managing IT projects as a bonus.

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

IT Support Specialist

**About The Team**

OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires real world deployment and iteratively updating based on what we learn.

The Intelligence and Investigations team supports this by identifying and investigating misuses of our products – especially new types of abuse. This enables our partner teams to develop data-backed product policies and build scaled safety mitigations. Precisely understanding abuse allows us to safely enable users to build useful things with our products.

**About The Role**

Protection Science Engineering is an interdisciplinary role mixing data science, machine learning, investigation, and policy/protocol development. As a Protection Scientist Engineer within Integrity and Investigations, you will be responsible for designing and building systems to proactively identify and enforce on abuse on OpenAI’s products. This includes ensuring we have robust abuse monitoring in place for new products, sustaining monitoring for existing products, and prototyping and incubating systems of defense against our highest risk harms. You will also respond to and investigate critical escalations, especially those that are not caught by our existing safety systems. This will require expert understanding of our products and data, and involves working cross-functionally with product, policy, and engineering teams.

This role can be based in either our San Francisco, DC or NY office and includes participation in an on-call rotation that will involve resolving urgent escalations outside of normal work hours. Some investigations may involve sensitive content, including sexual, violent, or otherwise-disturbing material.

**In This Role, You Will**

- Scope and implement abuse monitoring requirements for new product launches.

- Improve processes to sustain monitoring operations for existing products, including developing approaches to automate monitoring subtasks.

- Prototype and mature into production systems of detection, review, and enforcement of abuse for major harms.

- Work with Product, Policy, Ops, and Investigative teams to understand key risks and how to address them, and with Engineering teams to ensure we have sufficient data and scaled tooling.

**You Might Thrive In This Role If You**

- Have at least 4 years of experience doing technical analysis and detection, especially using SQL and Python.

- Have experience in trust and safety and/or have worked closely with policy, enforcement, and engineering teams. An investigative mindset is key.

- Have experience with basic data engineering, such as building core tables or writing data pipelines in production, and with machine learning principles and execution. Basic software development skills are a plus as this role writes productionised code.

- Have experience scaling and automating processes, especially with language models.

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $198K - $425K

Protection Scientist Engineer, Integrity

**About The Team**

Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies.

Marketing Insights & Analytics team specifically aims to to understand the markets, audiences, behaviors, attitudes and needs to shape outreach strategies and inform product and business decisions. We’re the strategic partner that discovers insights, specifically foundational understanding, insights for marketing strategy, thought leadership, measurement and tracking.

**About The Role**

You will be the analytics lead that defines a data-driven marketing development and measurement culture at OpenAI. This is critical as we hope to reach millions of users and businesses worldwide.

**In This Role, You Will**

- Define KPIs for campaigns and marketing programs.

- Develop clear measurement frameworks. Implementing full-funnel measurement and attribution tools to inform marketing investment. Providing data and insights that allow the org to assess performance and drive planning.

- Design experiments to measure marketing campaign impact

- Analyze large data sets, design and perform statistical analysis

- Explore marketing or behavioral data to identify trends and key insights that uncover new growth opportunities or areas for efficiency improvements.

- Develop dashboards, reports and other ways of enabling the team to answer data questions in a self-serve way.

- Lead/participate in xfn collaboration with other analytics and marketing teams.

**You Might Thrive In This Role If You**

- 7+ years experience in a quantitative role navigating a highly ambiguous environment

- Experience designing experiments with clear insights utilizing SQL and Python

- Experience working with marketing org designing tests (e.g. matched market, holdout/exposed) for campaigns.

- Experience defining goals for campaigns and marketing programs.

- Experience building measurement plans and capability

- Familiar with data sources such as media measurement, web analytics, social listening, and brand lift studies.

- Excellent communication skills with demonstrated ability to communicate with marketing and executives.

- Nice-to-have: demonstrated prior experience in NLP, large language models or generative AI.

**Workplace & Location:**

San Francisco is preferred. We operate on a hybrid model and expect team members to be in the office three days per week. We are open to remote candidates, with the expectation of frequent travel to San Francisco for team collaboration, planning, and key milestones.

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $187K - $260K

Marketing Analytics Lead

**About The Team**

OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires real world deployment and iteratively updating based on what we learn.

The Intelligence and Investigations team supports this by identifying and investigating misuses of our products – especially new types of abuse. This enables our partner teams to develop data-backed product policies and build scaled safety mitigations. Precisely understanding abuse allows us to safely enable users to build useful things with our products.

**About The Role**

As an Abuse Investigator on the Intelligence and Investigations team, you will be responsible for detecting misuse of our platform or services. Specifically, you will focus on cases where users attempt to use our platform in connection with prohibited activities such as developing or delivering biological and/or chemical threats to harm people, critical resources/infrastructure, or the environment. OpenAI has strict prohibitions and policies in this area, and you will detect, disrupt, and enforce on actors who violate our policies.

This role requires domain-specific expertise, experience investigating sophisticated threats, and the ability to navigate ambiguous signals in a complex and adversarial threat environment.

You will respond to time-sensitive escalations and will be expected to present your investigative work, both in writing and verbally, to key stakeholders across government, industry, and civil society, when required. You will also help inform the company’s evolving threat response and integrity monitoring and mitigation stack, while working closely on individual cases and enforcement assessments.

This role is remote-friendly, though you’re welcome to work from our San Francisco office if desired. Some investigations may involve sensitive content of a violent or graphic nature.

**In This Role, You Will**

- Detect, investigate, and disrupt the attempted misuse of OpenAI products for the development or dissemination of biological threats, including dual-use misuse and emerging biothreat vectors. You will also be expected to work across related domains (e.g., chemical threats).

- Partner closely with teams across Policy, Legal, Integrity, Global Affairs, and Security to conduct robust investigations, including cross-internet and open-source research to trace and understand abuse and ensure OpenAI’s mitigations address evolving needs in the space.

- Develop abuse signals and tracking strategies to proactively detect users attempting dual-use or biohazard-related misuse of our platform and review content for enforcement decisions.

- Communicate findings from your investigations with internal stakeholders and leadership and, at times, external partners including regulatory or scientific organizations.

- Develop a categorical understanding of our product surfaces in the biosecurity space, and work with teams to improve data visibility and internal tooling.

This role requires the ability to hold a U.S. government security clearance. To comply with this requirement, applicants for this position must be U.S. citizens.

**You Might Thrive In This Role If You**

- Have industry-leading experience in biosecurity, biological weapons non-proliferation, dual-use research of concern (DURC), or related biodefense fields,

- Have strong familiarity with technical investigations, especially using SQL and Python, in a government/military and/or tech company

- Have demonstrated experience in risk-mitigation (e.g., adversarial thinking and record of success in threat mitigation)

- Have worked on investigations related to biological threat actors, malicious dual-use exploitation, or responsible innovation in synthetic biology or bioengineering

- Have at least 5+ years of experience tracking misuse and/or abuse in biosecurity or life sciences domains, or equivalent education in these domains

- Have at least 2 years of experience developing innovative detection solutions and conducting open-ended research to solve real-world problems

- Experience in presenting analytical work in public or policy settings

- Have experience scaling and automating processes, especially with language models

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $230.4K - $425K

Abuse Investigator (CBRN)

**About The Team**

OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires real world deployment and iteratively updating based on what we learn.

The Intelligence and Investigations team supports this by identifying and investigating misuses of our products – especially new types of abuse. This enables our partner teams to develop data-backed product policies and build scaled safety mitigations. Precisely understanding abuse allows us to safely enable users to build useful things with our products.

**About The Role**

As an Abuse Investigator on the Intelligence and Investigations team, you will be responsible for detecting and/or reviewing malicious uses and activities of our platform and disrupting actors that abuse our policies and other harmful behavior. This will require expert understanding of our products and data and experience investigating threat actors. You will also respond to time sensitive escalations, especially those that are not caught by our existing tools and safeguards.

This role requires deep domain-specific expertise in identifying, understanding, and mitigating risk from violent attacks and behavior, and terrorist-related activity. You’ll need experience investigating sophisticated and harmful threats and the ability to navigate ambiguous signals in a complex and adversarial threat environment. You’ll need a proven ability to quickly learn new processes, systems and team dynamics while thriving in ambiguous, rapidly changing, and high-pressure environments.

This role will work PST hours and is remote-friendly, though you’re welcome to work from our San Francisco, New York, or Washington, DC offices if desired. The role will include resolving urgent escalations outside of normal work hours and on-call shift work. Investigations will involve sensitive content, including sexual, violent, or otherwise-disturbing material, to include child safety-related content. As such, you should have strong resiliency in managing similar high stress environments in the past.

**In This Role, You Will**

- Review leads, investigate activity and disrupt abusive operations in partnership with our policy, legal, and integrity teams focused on violent and terrorist activities, especially associated with time sensitive threat to life risks

- Develop abuse signals and tracking strategies to help proactively detect harmful activity on our platform

- Identify operational workflow improvements and processes that expedite work while still mitigating risk

- Communicate investigation findings from your work with stakeholders internally and, at times, externally

- Develop a categorical understanding of our products and data, and work with technical teams to improve our data and tooling

- Support an on-call process and role that requires rapid threat triaging, investigation, mitigation, sound judgement and concise briefing to senior leadership

- Be someone people enjoy working with and appreciate the opportunity to help others

**You Might Thrive In This Role If You**

- Have deep expertise in violent activity domains, or conducting professional casework involving violent offenders, extremist actors, or high-risk individuals violent activity mitigation, ideally developed through law enforcement, legal, government, crisis response, social work, behavioral analysis units, special operations or similar environments

- Have strong familiarity with technical investigations, especially using SQL and Python, in a government/military, think tank setting, and/or tech company

- Have at least 12+ years of experience tracking or assessing threat actors in violent activity domains, or conducting professional casework involving violent offenders, extremist actors, or high-risk individuals (e.g., through law enforcement investigations, threat assessment, behavioral analysis, psychology, or licensed social work) or in handling.

- Have at least two years of experience helping to develop automated approaches to accomplishing your work

- Experience in presenting analytic work in public or policy settings

- Speak another language, in addition to English

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $288K - $425K

Abuse Investigator

**About The Team**

Security is foundational to OpenAI’s mission of ensuring that artificial general intelligence benefits all of humanity. As OpenAI builds and operates increasingly powerful systems, security helps make that progress durable, trustworthy, and resilient.

The Security team protects OpenAI’s technology, people, and products, but our role goes beyond defense alone. We help enable the infrastructure, research, and product work that powers frontier AI, bringing deep technical judgment and hands-on operational execution to some of the most important systems being built today. Our work is grounded in impact, pragmatism, and preparing for the security challenges that come with increasingly capable technology.

**About The Role**

We are seeking an experienced and highly technical Data Center Security Engineer to help secure the infrastructure behind OpenAI’s rapidly expanding data center footprint. This is a chance to work on high-consequence systems at the intersection of cybersecurity, critical infrastructure, and advanced AI, where strong technical judgment and careful execution have direct, lasting impact.

In this role, you will operate with substantial agency and ownership alongside a small team of data center security experts, driving security architecture, control validation, and defensive improvements across multiple, diverse environments, with particular emphasis on IT, Enterprise, ICS and Operational Technology (OT) networking. You will help define and raise the security bar for infrastructure programs already in flight while shaping how future deployments are secured from the start.

This role's preferred location is one of our OpenAI offices in San Francisco, Seattle, or New York City and relocation assistance is available. We are also open to considering candidates who are remote.

**In This Role, You Will**

- Design and implement security controls that protect data center infrastructure across a growing global footprint, with particular focus on both OT and IT networking environments.

- Partner closely with a small team of data center security specialists, as well as engineering, operations, and broader security teams, to deliver resilient and practical security outcomes.

- Secure OT and IT networking environments through strong segmentation, access control, monitoring, hardening, and connectivity patterns suited to critical infrastructure.

- Contribute to security architecture and design reviews for data center systems, including OT and IT networking, network segmentation, identity and access management, provisioning workflows, hardware and firmware trust boundaries, and operational safeguards.

- Perform recurring audits, control assessments, and validation activities across OT and IT networking environments to ensure continued compliance against defined controls.

- Drive ongoing evidence collection, gap tracking, and remediation follow-through so control deficiencies are identified quickly and closed durably.

- Help define measurable security standards, control objectives, audit procedures, evidence requirements, and validation mechanisms for infrastructure and facility security programs.

- Support security monitoring, incident response, and post-incident improvement efforts for data center, OT, and IT networking environments.

- Work with suppliers, partners, and internal stakeholders to evaluate and reduce risks associated with third-party hardware, firmware, software, and operational dependencies.

- Continually evolve the security of our data centers alongside changes in adversary activity, infrastructure complexity, and the increasing demands of OpenAI’s systems.

**You Might Thrive In This Role If You Have**

- 15+ years of experience in security, including meaningful hands-on experience securing large-scale infrastructure, industrial environments, or data center systems.

- Deep expertise securing OT and IT networking environments in critical infrastructure settings, including segmentation strategies, remote access controls, asset visibility, and compensating controls for operational constraints.

- Experience building audit or assurance programs that validate ongoing compliance with defined security controls, especially across OT and IT networking environments, rather than relying on one-time point-in-time reviews.

- Strong cross-functional collaboration skills including the ability to partner effectively with internal and external stakeholders while operating with a high degree of autonomy.

- Strong knowledge of security engineering and operations across network security, IAM and PAM, hardening, provisioning, monitoring, incident response, and secure lifecycle practices.

- Experience protecting hyperscale, colocation, or hybrid infrastructure environments against sophisticated adversaries.

- Familiarity with control and governance frameworks such as NIST, ISO 27001, or SOC 2, and the ability to translate them into concrete technical and operational requirements.

- The ability to operate as a high-ownership individual contributor who influences through technical judgment, collaboration, and execution.

- Clear written and verbal communication skills, including the ability to explain risk, controls, and tradeoffs to both technical and non-technical partners.

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $293K - $385K

Data Center Security Engineer

**About The Team**

OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe achieving this goal requires real-world deployment and continuous iteration based on how our products are used—and misused—in practice.

The Intelligence and Investigations team supports this mission by detecting, investigating, and disrupting the misuse of our products, particularly critical or novel harms. Our work enables partner teams to develop data-backed model policies and build scalable safety mitigations. By precisely understanding abuse, we help ensure OpenAI’s products can be used safely to build meaningful, rewarding applications.

**About The Role**

As a Technical Abuse Investigator on the Intelligence and Investigations team, you will be responsible for detecting, investigating, and disrupting malicious use of OpenAI’s platform. You will further scale parts of the investigative process to help our team disrupt harm at scale. This role combines traditional investigative judgment with strong technical fluency: much of the work involves navigating complex datasets to surface actionable abuse signals, not just reviewing individual reports.

In addition to conducting investigations directly, this role is explicitly designed to act as a force multiplier for the broader investigations team. You will be scaling or automating highly manual, important and nuanced processes. You will design and implement lightweight technical solutions—such as notebook templates, data pipelines or internal utilities—that enable specialized investigators to identify, track, and action abuse at a greater scale than a single investigator can currently achieve. Success in this role is measured not only by investigations completed, but by how effectively your work enables you and your team members to operate more efficiently and consistently.

You will work closely with engineering, legal, investigations, security, and policy partners to respond to time-sensitive escalations, investigate activity that falls outside existing safeguards, and translate investigative insights into scalable detection and enforcement strategies.

This role includes participation in an on-call rotation to handle urgent escalations outside of normal work hours. Some investigations may involve sensitive content, including sexual, violent, or otherwise disturbing material. This role will work **PST ** and is open to remote work within the United States, though we heavily prefer candidates based in San Francisco or New York.

**In This Role, You Will**

- Detect, investigate and disrupt abuse and harm with policy, legal, global affairs, security, and engineering teams via complex datasets

- Develop and iterate on abuse signals and investigative methods, scaling one-off insights to reduce manual effort and expand coverage.

- Build and maintain lightweight technical solutions (e.g., SQL/ Python data pipelines, investigation templates, dashboards, or internal utilities) for investigators focused on specific harm domains.

- Develop a deep understanding of OpenAI’s products, data systems, and enforcement mechanisms, and collaborate with engineering and data teams to improve investigative tooling, data quality, and workflows.

- Communicate investigation findings effectively to internal stakeholders through written briefs, data-backed recommendations, and escalation summaries

- Rotate (in-frequently) into an incident response role that requires rapid threat triaging, investigation, mitigation, sound judgement and concise briefing to senior leadership

- Be someone people enjoy working with

- Proven ability to quickly learn new processes, systems and team dynamics while thriving in ambiguous, rapidly changing, and high-pressure environments.

**You Might Thrive In This Role If You**

- Have deep expertise in at least two of the following domains: agentic AI misuse; automation; encryption; terrorism; fraud; violence; child exploitation; data science; dashboarding; api abuse; product exploits, prompt injection; distillation;

- Have 5+ years of experience investigating and mitigating abuse in a relevant domain

- Have 4+ years of relevant technical projects

- Strong presenter on safety work in public or policy settings

- Have experience scaling or automating processes, especially with LLMs or ML techniques

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $158.4K - $425K

Technical Abuse Investigator

**About The Team**

At OpenAI, we’re building the connective tissue between our mission and our people. People Innovation Labs is a fast-moving engineering team embedded in the People organization, focused on rethinking how we find and retain the best talent and empower everyone to do their best work. From recruiting to culture, we’re designing systems that give our People Team a significant edge by infusing OpenAI’s models and first-principles thinking into every aspect of our work. Our projects range from greenfield 0-1 products like OpenHouse (our internal knowledge hub) to AI-powered automations and scalable recruiting tools. We’re defining the future of work at OpenAI, creating a blueprint for how AI can supercharge productivity, culture, and innovation.

**About The Role**

We are looking for a self-starter engineer who loves building new products in an iterative and fast-moving environment. This team is for full stack product engineers who are deeply curious about culture, recruiting and people development, and want to know everything from the business strategy and metrics down through the code that gets us there. In this role, you will work with members of the People Team and leaders across the company to build software focused on HR, culture and recruiting from the ground up. You’ll also innovate on how we apply LLMs in these domains.

**In This Role, You Will**

- Own the full product development lifecycle for new people products end-to-end

- Talk to internal stakeholders to understand their problems and design solutions to address them

- Work with the research team to share relevant feedback and iterate on applying their latest models

- Collaborate with a cross-functional team of engineers, HRBPs, recruiters, researchers, product managers, designers, and people in operations to create cutting-edge products

**Your Background Might Look Something Like**

- 4+ years of professional engineering experience (excluding internships) in relevant roles at tech and product-driven companies

- Former founder, or early engineer at a startup who built a product from scratch is a plus

- Interest in building company culture and/or recruiting the world’s most talented people

- Proficiency with JavaScript, React, and other web technologies

- Proficiency with a backend language (we use Python)

- Some experience with relational databases like Postgres/MySQL

- Interest in AI/ML (direct experience not required)

- Ability to move quickly in an environment with loosely defined tasks and competing priorities or deadlines

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $153K - $385K

Software Engineer, Full Stack (People Innovation)

**About The Team**

Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.

The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.

**About The Role**

We are seeking a Software Engineer, Security Observability to join our Security team. In this role, you will be responsible for building secure, scalable systems that enhance our security observability infrastructure. Leveraging your strong engineering skills, you will collaborate with cross-functional teams to develop, deploy, and maintain robust software solutions that support our security and detection capabilities.

This role is open to remote employees, or relocation assistance is available to one of our OpenAI offices in San Francisco, Seattle, or New York City.

**Due to requirements associated with work this role may support, applicants for this position must be U.S. citizens.**

**In This Role, You Will**

- Design and develop scalable software systems that facilitate security observability across our infrastructure.

- Build and maintain data pipelines that centralize and store security-relevant data from diverse sources.

- Proactively improve the resilience and reliability of data systems to ensure high platform availability

- Collaborate closely with Detection & Response (D&R) and other security teams to reduce the company’s security risk.

- Contribute to data engineering in support of forensic investigations and compliance efforts.

**You Might Thrive In This Role If You Have**

- Strong software engineering experience, with proficiency in programming languages such as Python, Golang, or similar.

- A background in infrastructure as code, with experience using tools like Terraform and working with cloud platforms such as Azure.

- Experience with building and maintaining data pipelines, particularly for security-related use cases.

- A generalist engineering mindset, with the flexibility to pivot between various technical domains such as databases, site reliability engineering (SRE), or security.

- The ability to collaborate effectively with security and engineering teams to understand evolving data needs and implement scalable solutions.

- A proactive and detail-oriented approach to problem-solving, with a focus on improving security data visibility and forensic capabilities.

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $260K - $385K

Software Engineer, Security Observability

**About The Team**

The Storage Infrastructure team builds and operates the storage foundation behind OpenAI’s most demanding workloads. We work directly with research to design storage systems for rapidly evolving experiments, while also powering production at scale. We own the platform end to end: backend systems, user-facing services and APIs, and the control planes that manage how data is placed, moved, and retained over time.

Our stack spans cloud and in-house object stores across very different workload profiles, from GPU-attached systems to dedicated storage hardware. We also build the federation layer that unifies these backends behind a simple interface and routes each workload to the right storage solution.

**About The Role**

You will help build the storage platform that powers OpenAI’s research and production systems. This is a hands-on infrastructure role for engineers who want to work on deeply technical systems at scale and own them in production.

You’ll work across object storage, cross-region data movement, lifecycle management, and the federation layer that provides a unified interface across multiple backends. Much of our stack runs on Kubernetes, and we primarily build services in Rust.

**In This Role, You Will**

- Build and operate storage services that underpin OpenAI’s research infrastructure

- Develop object storage systems across cloud and in-house environments

- Build systems for cross-region data movement, replication, and recovery

- Design lifecycle management capabilities that keep data durable, available, and cost-effective

- Evolve the federation layer that unifies multiple backend systems behind a simple interface

- Improve performance, reliability, and operational excellence across the platform

- Collaborate closely with researchers and infrastructure teams to support rapidly evolving workloads

**You Might Thrive In This Role If You**

- Have experience building or operating distributed systems in production

- Have worked on storage infrastructure, object stores, distributed filesystems, or other data-intensive backend systems

- Enjoy owning infrastructure end to end, including debugging and long-term reliability improvements

- Write strong production code, ideally in Rust or another systems-oriented language

- Are comfortable working with Kubernetes-based systems

- Have experience with tools such as Terraform, Grafana, or similar infrastructure and observability tooling

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $230K - $385K

Software Engineer, Compute - Storage

**About The Team**

The team’s mission is to accelerate the secure evolution of agentic AI systems at OpenAI. To achieve this, the team designs, implements, and continuously refines security policies, frameworks, and controls that defend OpenAI’s most critical assets—including the user and customer data embedded within them—against the unique risks introduced by agentic AI.

**About The Role**

**As a Security Engineer on the Agent Security Team **, you will be at the forefront of securing OpenAI’s cutting-edge agentic AI systems. Your role will involve designing and implementing robust security frameworks, policies, and controls to safeguard OpenAI’s critical assets and ensure the safe deployment of agentic systems. You will develop comprehensive threat models, partner tightly with our Agent Infrastructure group to fortify the platforms that power OpenAI’s most advanced agentic systems, and lead efforts to enhance safety monitoring pipelines at scale.

We are looking for a versatile engineer who thrives in ambiguity and can make meaningful contributions from day one. You should be prepared to ship solutions quickly while maintaining a high standard of quality and security.

We’re looking for people who can drive innovative solutions that will set the industry standard for agent security. You will need to bring your expertise in securing complex systems and designing robust isolation strategies for emerging AI technologies, all while being mindful of usability. You will communicate effectively across various teams and functions, ensuring your solutions are scalable and robust while working collaboratively in an innovative environment. In this fast-paced setting, you will have the opportunity to solve complex security challenges, influence OpenAI’s security strategy, and play a pivotal role in advancing the safe and responsible deployment of agentic AI systems.

**You’ll Be Responsible For**

- Architecting security controls for agentic AI – design, implement, and iterate on identity, network, and runtime-level defenses (e.g., sandboxing, policy enforcement) that integrate directly with the Agent Infrastructure stack.

- Building production-grade security tooling – ship code that hardens safety monitoring pipelines across agent executions at scale.

- Collaborating cross-functionally – work daily with Agent Infrastructure, product, research, safety, and security teams to balance security, performance, and usability.

- Influencing strategy & standards – shape the long-term Agent Security roadmap, publish best practices internally and externally, and help define industry standards for securing autonomous AI.

**We’re Looking For Someone With**

- Strong software-engineering skills in Python or at least one systems language (Go, Rust, C/C++), plus a track record of shipping and operating secure, high-reliability services.

- Deep expertise in modern isolation techniques – experience with container security, kernel-level hardening, and other isolation methods.

- Hands-on network security experience – implementing identity-based controls, policy enforcement, and secure large-scale telemetry pipelines.

- Clear, concise communication that bridges engineering, research, and leadership audiences; comfort influencing roadmaps and driving consensus.

- Bias for action & ownership – you thrive in ambiguity, move quickly without sacrificing rigor, and elevate the security bar company-wide from day one.

- Cloud security depth on at least one major provider (Azure, AWS, GCP), including identity federation, workload IAM, and infrastructure-as-code best practices.

- Familiarity with AI/ML security challenges – experience addressing risks associated with advanced AI systems (nice-to-have but valuable).

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $234.4K - $385K

Security Engineer, Agent Security

**About The Team**

OpenAI’s Safety teams work to ensure our products are safe, trusted, and resilient as frontier AI systems scale globally. We tackle some of the company’s most important challenges across understanding and preventing misuse and misalignment, intercepting fraud and abuse, and protecting vulnerable users.

We are hiring Data Scientists to help build the analytical foundations that allow OpenAI to deploy increasingly capable AI responsibly.

This is a high-impact role operating at the intersection of product, safety, policy, and research.

**About The Role**

As a Data Scientist, Safety, you will help solve complex and ambiguous problems where rigorous analysis directly informs critical decisions.

Depending on your background and team alignment, you may work on areas such as:

- Measure harmful or abusive behavior across OpenAI’s products

- Detect fraud, manipulation, coordinated misuse

- Evaluate and improve safety classifiers, rules systems, mitigation systems, and human review workflows

- Design experiments and causal analyses to understand product, policy, and mitigation impacts

- Build prevalence estimators, dashboards, monitoring systems, and executive decision frameworks

- Diagnose gaps in safety and integrity systems using behavioral and product data, and help quantify and navigate false positive / false negative tradeoffs

- Translate ambiguous safety risks into measurable problems and evidence-based recommendations

- Partner with Product, Engineering, Policy, Research, and Operations teams to improve safety outcomes

- Build zero-to-one analytical systems in rapidly evolving domains

**Ideal Candidate**

We’re looking for strong Data Scientists who thrive in ambiguous, high-leverage environments.

**You May Be a Fit If You Have**

- Strong statistical reasoning and analytical judgment

- Experience with experimentation, causal inference, or observational analysis

- Strong SQL and Python skills

- Experience working with messy, incomplete, or noisy datasets

- Ability to structure open-ended business or risk problems

- Excellent communication with technical and non-technical stakeholders

- High ownership and comfort operating independently

**Helpful Backgrounds Include**

- Trust & Safety / Integrity

- Fraud & abuse

- Security analytics

- AI/ML model measurement and evaluation

- Alignment and AI safety research

- Biosecurity, synthetic biology, infectious diseases, or computational biology

**Why This Role**

- Work on mission-critical problems with world-level impact

- Help shape how frontier AI systems are deployed safely

- Operate with unusual ownership and visibility

- Solve novel problems where there are no existing playbooks

- Join highly collaborative teams working across OpenAI

**Location**

San Francisco or New York depending on team alignment and business need.

**Compensation Range **: $230K - $325K USD

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $230K - $325K

Data Scientist, Safety

**About The Team**

Marketing tells OpenAI’s story—what we’re doing and why it matters—to the world through a variety of surfaces, most notably openai.com. Our small but nimble and growing team supports the design and development needs across the entire company, and sits within a larger team of professionals in marketing, design and product.

Communicating the advances and benefits of AGI and our products is some of the most important work at OpenAI, and our goal is to do it in a beautiful, accessible, scalable, systematic way, with transparency and authenticity.

**About The Role**

We’re looking for experienced frontend engineers on the marketing eng team who can ship new features to millions of openai.com visitors around the world. You’ll work closely with other engineers on the team, our design partners, as well as cross-functional stakeholders across the company.

**In This Role, You Will**

- Partner closely with design, marketing, and other cross-functional stakeholders to communicate OpenAI’s mission to the world

- Design and build efficient and reusable front-end systems that drive a complex web application with millions of visitors a day

- Plan and deploy front end infrastructure necessary to build, test, and deploy our site

**You Might Thrive In This Role If You**

- Have experience building production web apps at scale using TypeScript, Next.js/Remix, React, native JavaScript, and CSS. Bonus points for experience with visualizations or charting libraries

- Are comfortable building complex applications and systems from the ground up, with limited development infrastructure available to you

- Have a voracious and intrinsic desire to learn and fill in missing skills. An equally strong talent for sharing that information clearly and concisely with others

- Are comfortable with ambiguity and rapidly changing conditions. You view changes as an opportunity to add structure and order when necessary

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $230K - $385K

Frontend Engineer, Dotcom (Marketing)

**About The Team**

Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.

The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security culture.

**About The Role**

OpenAI is seeking a Security Software Engineer to join the Infrastructure Security (InfraSec) team.

InfraSec safeguards the core of OpenAI’s research and production environments—GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter spans everything from bare-metal hardware and firmware to Kubernetes clusters, service meshes, and the data pathways that carry highly sensitive model weights and user data.

As a Security Software Engineer, you will design and build critical foundational services, such as authentication systems, egress/ingress proxies, access brokers, and key management platforms, that demand high standards of reliability, scalability, and software craftsmanship. These systems form the security backbone of OpenAI’s supercomputing environment and must remain robust under intense scale and adversarial pressure.

**In This Role, You Will**

- Architect and implement production-grade security services (e.g., auth services, access brokers, secure proxies, key-management infrastructure) that provide strong guarantees across hardware, operating systems, Kubernetes, networks, and CI/CD.

- Partner with infrastructure and research engineers to embed security into high-performance compute clusters, enabling rapid model training and deployment without compromising protection.

- Develop automation and detection tooling to continuously identify and mitigate risks in large-scale cloud and on-prem environments.

- Drive high-impact initiatives such as line-speed encryption, machine identity, and network isolation, continuously raising the security bar for emerging AI workloads.

- Lead or participate in design reviews and threat models to ensure new systems launch with strong security foundations and operational excellence.

**You Will Thrive In This Role If You Have**

- Strong software engineering skills in languages such as Python, Go, Rust, or C/C++, with a track record of shipping and operating high-reliability distributed services.

- Experience building or operating critical security infrastructure (e.g., auth services, service-to-service proxies, certificate or key-management systems).

- Deep understanding of security principles, best practices, and common vulnerabilities.

- Expertise in securing large-scale cloud platforms (e.g., Azure, AWS, GCP), including multi-cloud networks and cloud-agnostic system design.

- Familiarity with container and orchestration security (Kubernetes, service meshes) and modern authentication/authorization standards (OIDC, mTLS, SPIFFE/SPIRE).

- A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.

- A track record of delivering scalable solutions and driving impactful changes across infrastructure in real-world projects.

- Strong analytical and problem-solving skills, with an ability to think critically and objectively assess security risks.

- Excellent communication skills, with the ability to convey complex security concepts to technical and non-technical stakeholders.

- Excitement about collaborating with cross-functional teams to build secure, reliable systems that scale globally.

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $230K - $385K

Software Engineer, Infrastructure Security

**About The Team**

The People Operations team at OpenAI is the engine that keeps our employee lifecycle running seamlessly, from a new hire’s first day to major organizational milestones. We partner across the company to deliver operational excellence in onboarding, employee mobility, M&A integrations, international expansion, audit/compliance, and beyond. Our work blends precision, adaptability, and innovation—whether we’re maintaining critical systems, optimizing processes, or building automations that scale with our rapid growth.

We thrive in complexity, moving quickly to solve problems and anticipate needs before they arise. We value clarity over complexity, collaboration over silos, and are relentless in our focus on creating a smooth, efficient, and world-class employee experience.

**About The Role**

We’re seeking a proactive and adaptable professional who thrives at the intersection of HR Operations, Systems, and Compliance. In this role, you’ll be a key driver of ensuring employee data integrity through a suite of people data audits that span across the entire employee lifecycle. These audits will focus on Workday worker profile creation, job changes, one-time payments, and terminations.

You’ll play a critical role supporting our diverse and fast-evolving needs related to ad-hoc reporting and establishing automated reconciliations against large data sets. You bring a sense of urgency, strong process mapping and operational design skills and effectively partner with engineering and systems teams to translate complex operational requirements into scalable, efficient workflows.

If you enjoy working in a dynamic environment where no two days are the same and where your work directly fuels company growth and operational excellence, this role is for you. This role reports to the HR Ops Lead.

**In This Role, You Will**

- Maintain Workday data, and ensure that updates across the company are accurately reflected, including open positions, the creation of hire records, and internal mobility.

- Respond to inquiries from employees and cross functional partners to ensure a positive experience, with a commitment to accuracy, compliance, and efficiency.

- Support global employee onboarding, including the bespoke needs of executives and acquisitions while prioritizing timeliness and data accuracy.

- Partner closely with Program owners, Systems, Employment Legal, Compliance, Recruiting Ops, Payroll, Finance, HRBPs, IT, Workplace Operations, Corporate Security, and others.

- Collaborate across the spectrum of People processes to ensure a holistic, interconnected system that delivers excellence across the employee lifecycle.

- Continuously measure and act to elevate metrics relating to employees’ experience.

- Drive cross-functional collaboration with key stakeholders and partner teams, leveraging strong project management expertise to help lead large-scale, strategic workstreams and change management initiatives with significant operational impact.

- Act as a thought leader in leveraging AI and operational best practices to automate repetitive administrative work, improving efficiency and accuracy, while delivering a best-in-class employee experience.

**You Might Thrive In This Role If You Have**

- 5+ years of experience working in an HR or People Operations role through company growth and scaling, a resourceful approach, and ability to thrive in ambiguity.

- Proficiency with Workday and advanced spreadsheet analysis (e.g. utilize apps scripts).

- The ability to deconstruct business processes to their core components and identify root causes for gaps or inefficiencies.

- Fantastic communication and interpersonal skills with the ability to explain complex concepts in a simple way.

- Passion for enabling employee lifecycle moments that delight and building processes that scale; particularly using AI solutions.

- Unwavering attention to detail, exceptional rigor, and a commitment to unparalleled excellence in your craft.

**Workplace & Location**

This role is based in our San Francisco or NYC office, and we are not considering remote applications at this time. We do encourage you to apply even if you prefer a fully remote role as location factors may change over time.

We offer relocation support to new employees, and we use a hybrid model: three days in the office per week with optional work from home on Thursdays and Fridays.

Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $162K - $180K

People (HR) Operations Specialist

**About The Team**

The Real Estate team at OpenAI is responsible for delivering workplaces that exist at the intersection of operational excellence and elevated aesthetics, and managing OpenAI’s real estate portfolio to ensure that the organization is well-positioned for success in pursuit of our mission.

**About The Role**

As a Project Manager on the Design and Construction team, you will have the unique opportunity to shape OpenAI’s global footprint and drive the growth of the Design and Construction team. You’ll manage the full lifecycle of commercial construction projects, from initial design to final handover, and collaborate with internal and external partners to keep our expansion plans running at peak efficiency.

This role is based in San Francisco, CA, but you will be expected to travel to project sites on occasion. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

**In This Role, You Will**

- Oversee and execute a wide range of projects simultaneously—from complex retrofits to large-scale buildouts—ensuring each is accurately defined, adequately staffed, and delivered on time and within budget, while also leading critical project management initiatives and specialty programs (such as EBCs and other unique construction efforts).

- Collaborate cross-functionally with teams like Real Estate, Corporate Security, IT, Finance, and external stakeholders, including contractors and architects.

- Manage capital budget planning, variance tracking, and financial reporting for all projects.

- Conduct detailed project estimating, budgeting, and financial analysis to ensure fiscal responsibility and efficiency.

- Engage in continuous improvement initiatives to evolve our design and construction processes.

- Engage and actively manage external vendors to deliver high-quality work.

**You Might Thrive In This Role If You**

- Have 5+ years of experience delivering commercial interiors and workplace environments, including tenant improvement (TI) projects ranging from small flex spaces through large-scale or multi-building campus buildouts from 100,000 - 1 million sqft.

- Bring a background in architecture, interior design, construction project management and have directly managed TI projects in hyper scaling tech companies.

- Have led multiple concurrent projects across geographies, with a track record of delivering on time, within budget, and to a high design standard.

- Possess deep expertise in construction budgeting, forecasting, and financial analysis, with the ability to communicate cost drivers to non-technical stakeholders.

- Excel at building relationships with external vendors, consultants, GCs, and internal teams, and can drive accountability across disciplines.

- Demonstrate strong leadership, ownership, and collaboration skills, with the ability to align diverse teams toward a unified project vision.

- Lead vendor management and contract administration, including sourcing, negotiating, and managing agreements to ensure compliance, cost-effectiveness, and alignment with project goals

- Are an exceptional communicator—clear, concise, and confident in written, verbal, and large-group presentation settings, including with senior executives and high-level stakeholders.

- Thrive in a high-performance, fast-paced culture where time, energy, and attention to detail are in constant demand across multiple priorities and projects.

**Compensation Range: ** $216K - $240K USD

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $216K - $240K

Senior Project Manager, Design and Construction

**About The Team**

The Corporate Security team at OpenAI is dedicated to ensuring the safety and security of our people and facilities. We focus on advancing artificial intelligence responsibly while safeguarding our technologies and intellectual properties worldwide.

**About The Role**

As the Risk Analyst, you will spearhead efforts to identify and mitigate physical security risks associated with potential threats to OpenAI's employees, executives, and facilities globally. This role is pivotal in maintaining a secure environment, allowing for the uninterrupted progression of our AI technologies.

As an ideal candidate, you bring a deep understanding of physical security, counterintelligence, and risk management tailored to a corporate environment. Your skills extend beyond technical knowledge; you excel at building relationships across diverse departments and with external federal law enforcement and intelligence agencies both domestically and internationally. Additionally, your ability to articulate complex security issues clearly and engagingly makes you adept at communicating with stakeholders at all levels within the organization.

**This role is based in Seattle, New York or Washington DC. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.**

**In This Role, You Will**

- Conduct ongoing assessments to identify and analyze potential physical security threats and counterintelligence concerns related to OpenAI's personnel and facilities.

- Develop and implement risk mitigation strategies that complement the existing crisis management and cybersecurity measures.

- Maintain active liaison with federal law enforcement and intelligence agencies in the US and abroad to ensure timely sharing of threat intelligence.

- Work closely with the Crisis Management and Information Security teams to ensure a coordinated and comprehensive approach to organizational security.

- Support other Corporate Security programs, including executive protection and event security, ensuring alignment with risk management strategies.

- Prepare and present detailed security risk reports and strategic mitigation plans to senior management.

- Assist in the design and delivery of security training programs focused on physical security and counterintelligence awareness and practices.

- Travel 25-30% of the time for city, market and site assessment (both domestic and international).

**You Might Thrive In This Role If You**

- Possess a Bachelor’s degree in security management, criminal justice, or a related field; a Master’s degree is preferred.

- Have substantial experience (6+ years) in managing physical security and counterintelligence risks in both a corporate and governmental environment.

- Exhibit strong leadership and communication skills, with the ability to collaborate effectively with various internal and external stakeholders.

- Are adept at strategic planning and problem-solving within a high-security context.

- Have experience conducting liaison with federal and international law enforcement and intelligence agencies.

- Hold or are capable of obtaining a security clearance as required.

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $126.4K - $225K

Risk Analyst, Corporate Security

**About The Team**

The AI Success team helps customers turn frontier AI into real business value. We accelerate adoption of OpenAI technology at scale and guide organizations from initial activation to measurable, organization-wide impact. We partner closely with Sales, Product, Solutions Architecture, and Security to deliver safe and responsible AI transformation. Our work shapes how customers generate and measure tangible outcomes from OpenAI products and creates a repeatable blueprint for successful enterprise launches and expansions.

**About The Role**

We are hiring a Value Engineer to help articulate and quantify the business value of OpenAI’s technology across Enterprise, Education, and Government customers. In this role, you will help customers and internal teams translate AI adoption into measurable financial and operational impact.

As an early member of the Value Engineering team, you will help define how OpenAI measures and communicates the real-world impact of AI across its customers. You will partner closely with Sales, AI Success Engineers, AI Deployment Engineering, and Product teams to identify high-impact AI use cases and build financial and operational business cases. Your work will directly influence executive alignment, investment decisions, renewals, and long-term expansion.

You will play a key role in helping build and shape the value engineering function from the ground up — developing repeatable frameworks, ROI models, value narratives, dashboards, and collateral that help internal teams and customers understand and measure the impact of AI adoption.

Success in this role is measured by how clearly customers and internal teams can quantify the value of AI, how effectively business cases support adoption and expansion, and how scalable value frameworks become across the GTM organization.

This role is based in San Francisco or New York City and we offer relocation benefits to new employees.

**In This Role, You Will**

- Lead business value assessments for our largest deals, working closely with customers to identify key business drivers and quantify the value of OpenAI’s products to support investment decisions

- Build and maintain standardized ROI, TCO, and value modeling tools for internal and customer use.

- Lead structured value discovery to identify high-impact use cases and define measurable outcomes.

- Publish executive-ready business cases that quantify results and strengthen relationships with C-level stakeholders.

- Codify value frameworks, methodologies, and reusable assets that scale value-based selling across the global GTM organization.

- Establish baselines, KPIs, and dashboards to track and communicate value delivery.

- Partner closely with Account Directors and post-sale teams to influence deal strategy, renewals, and expansion opportunities.

- Contribute to thought leadership on AI-driven business transformation by identifying emerging patterns in how organizations realize value from AI.

**You Will Thrive in This Role If You**

- Bring 6–10 years of experience in value engineering, management consulting, or adjacent roles.

- Have strong financial and analytical skills, with experience quantifying and presenting value to executive stakeholders.

- Demonstrate exceptional executive presence with strong written, verbal, and presentation skills.

- Have experience working on large-scale AI, cloud, or digital transformation initiatives.

- Communicate with clarity and confidence across technical and business audiences.

- Can translate AI capabilities into compelling financial, productivity, and workforce transformation narratives.

- Enjoy managing multiple complex customers and driving toward concrete, measurable outcomes.

- Demonstrate humility, curiosity, and a customer-first mindset.

- Operate with high ownership, urgency, and comfort navigating ambiguity.

- Are a creative builder who thrives in 0→1 environments and enjoys rolling up your sleeves to balance strategic thinking with hands-on execution.

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $252K - $280K

**About The Team**

OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform.

We take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels.

**About The Role**

We are hiring a Head of SMB Ads Marketing to define and scale OpenAI’s marketing strategy for small and medium-sized business advertisers globally. This leader will own how SMBs discover, evaluate, adopt, and grow with OpenAI’s advertising platform.

This is a highly strategic and hands-on leadership role at the intersection of product marketing, growth marketing, demand generation, lifecycle marketing, and sales enablement. You will build the SMB advertiser growth engine from the ground up—developing segmentation, positioning, onboarding journeys, education programs, partner programs (including agencies), acquisition campaigns, treatments and retention strategies that help millions of businesses unlock value through OpenAI’s self-service ads platform.

You will partner closely with Product, Sales, Partnerships, Growth, Finance, Data Science, and Operations to create a durable SMB business that scales efficiently while maintaining a high-quality advertiser and user experience.

This role is ideally based in San Francisco, CA, with a hybrid schedule of three days per week in the office.

**In This Role, You Will**

- Define the end-to-end SMB advertiser marketing strategy across acquisition, activation, retention, expansion, and advocacy for OpenAI’s self-service ads platform.

- Build the SMB advertiser segmentation framework, identifying priority audiences by business size, industry, sophistication, geography, and growth potential.

- Develop positioning and messaging that translates OpenAI’s advertising products and self-service tools into clear, compelling business outcomes for SMB owners, operators, and marketers.

- Lead self-serve growth initiatives that drive advertiser sign-ups, onboarding completion, first campaign launch, repeat spend, and long-term platform adoption.

- Create scalable lifecycle marketing programs across email, in-product surfaces, education, webinars, and community channels.

- Partner with Product teams to improve advertiser onboarding flows, campaign creation tools, billing journeys, reporting dashboards, and measurement UX.

- Build demand generation programs across paid, owned, and partner channels (including agencies) to efficiently grow the SMB advertiser base.

- Develop educational content and thought leadership that helps SMBs learn modern AI-powered marketing best practices and become successful advertisers on the platform.

- Establish retention and reactivation strategies that improve cohort health, advertiser ROI, and long-term spend growth.

- Develop an approach to define when and how higher-value SMBs transition from self-service to assisted or managed motions.

- Build scaled assisted SMB management and upsell motions

- Own core funnel metrics including CAC, activation rate, time-to-first-campaign, repeat advertiser rate, retention, and LTV/CAC efficiency.

- Provide customer insight and market feedback to inform roadmap priorities for self-service ad products, tooling, automation, and measurement.

- Hire and lead a high-performing team across disciplines over time.

**You Might Thrive In This Role If You**

- Have 12+ years of experience in growth marketing, product marketing, performance marketing, or SMB go-to-market leadership.

- Have built or scaled SMB self-service advertising ecosystems at companies such as Google Ads, Meta, Amazon Ads, Shopify, Intuit, Square, HubSpot, Yelp, TikTok, or similar platforms.

- Deeply understand SMB customer behavior, including acquisition economics, self-serve funnels, onboarding friction, and retention dynamics.

- Have experience marketing self-service SaaS or advertising platforms where ease of use, conversion, and retention are critical.

- Have strong product instincts and can partner closely with PMs and engineers to improve conversion and user experience.

- Are fluent in performance marketing concepts including campaign setup, targeting, bidding, attribution, and ROI measurement.

- Have experience leading lifecycle marketing and CRM programs at scale.

- Are highly analytical and comfortable using experimentation, funnel analysis, and cohort modeling to drive decisions.

- Can simplify complex advertising products into clear narratives for non-expert business owners.

- Thrive in ambiguous, fast-moving environments where you are building new functions from scratch.

- Are an excellent people leader who can attract top talent and raise the quality bar quickly.

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $374K - $415K

Head of SMB Ads Marketing

**About The Team**

The Enterprise Marketing team helps the world's largest organizations understand, adopt, and scale AI responsibly. We partner closely with Sales, Product Marketing, Solutions, Customer Success, Events, Design, Production, and executive leadership to translate OpenAI's technology into clear, credible stories for enterprise audiences.

Within Enterprise Marketing, the Content & Narrative team shapes the messaging behind OpenAI's most important field moments. We build keynote storylines, mainstage narratives, executive talk tracks, field-ready messaging, and reusable content systems that help senior audiences understand how AI creates value in practice.

**About The Role**

As the Marketing Manager, Keynote & Mainstage Narrative, you will shape the content behind OpenAI's most important CXO-facing field moments. This role sits at the intersection of executive storytelling, keynote development, mainstage content, field execution, design, production, and GTM strategy.

You will turn complex enterprise priorities and net-new initiatives into clear keynote arcs, mainstage narratives, and executive talk tracks that help senior audiences understand what OpenAI makes possible. You will also help the strongest content travel beyond the live moment through post-event amplification, seller-ready messaging, and enablement materials that make the story useful for field and GTM teams.

This role is based in San Francisco or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

**In This Role, You Will**

- Develop keynote and mainstage narratives for CXO-facing field moments, including leadership remarks, strategic sessions, customer-facing programs, and major enterprise initiatives.

- Partner with production, design, GTM, product marketing, and field teams to create strong top-line messaging.

- Build narrative systems that can scale beyond a single moment, including keynote arcs, talk tracks, field-ready messaging, modular storylines, post-event content, and reusable enablement assets.

- Help clarify messaging for upcoming enterprise programs and launches.

- Ensure major enterprise moments have a clear audience, message hierarchy, proof points, and follow-through.

- Translate keynote and mainstage content into usable materials for field, enablement, and GTM partners.

- Partner closely with presentation design and production so the story survives execution.

- Identify which content should become reusable across field activations, customer follow-up, seller enablement, internal enablement, and future mainstage moments.

**You Might Thrive In This Role, If You**

- Have 7+ experience developing keynote content, mainstage narratives, executive remarks, strategic messaging, campaign narratives, or enterprise-facing content.

- Have a strong track record of turning ambiguous business priorities into clear audience-specific stories.

- Have partnered cross-functionally with production, design, product marketing, sales, GTM, or senior leaders.

- Can write, edit, and structure content for senior audiences.

- Have translated keynote, mainstage, or top-line narrative work into reusable assets, talk tracks, decks, post-event content, or field-facing enablement.

- Are comfortable working in fast-moving environments where priorities and inputs change.

- Bring strong editorial judgment and can simplify, cut, sequence, and pressure-test a story.

**Compensation Range: ** $227K - $252K USD

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $227K - $252K

Marketing Manager, Keynote & Mainstage Narrative

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