Solar After-Sales Technical Support Engineer
2 - 5 years
Dallas-Fort Worth Metroplex
Full-time
Onsite
1 month ago
About the role
Company Description
Oakridge Power, founded in 2026 and headquartered in Texas, is a fast growing solar company dedicated in U.S. to delivering high-quality photovoltaic (PV) modules and exceptional customer support.
Role Description
We are seeking a Solar After-Sales Technical Support Engineer based in Texas to support technical service and customer support for solar PV-related products and projects.
The ideal candidate will have 5–10 years of experience in the solar, renewable energy, electrical, or related technical service field. This role is suitable for a younger, hands-on technical professional who can support troubleshooting, customer communication, and after-sales service activities.
Key Responsibilities
* Provide after-sales technical support for solar PV products and related systems.
* Assist with troubleshooting, technical enquiries, and service coordination.
* Communicate with customers, local partners, and internal technical teams.
* Support site visits, issue follow-up, and basic service reporting when required.
* Help ensure timely and professional resolution of customer technical issues.
Requirements
* 5–10 years of relevant experience in solar PV, renewable energy, electrical, or technical service roles.
* Basic understanding of solar PV systems, inverters, or related electrical equipment.
* Strong communication and problem-solving skills.
* Willingness to travel within Texas or nearby areas if required.
Oakridge Power, founded in 2026 and headquartered in Texas, is a fast growing solar company dedicated in U.S. to delivering high-quality photovoltaic (PV) modules and exceptional customer support.
Role Description
We are seeking a Solar After-Sales Technical Support Engineer based in Texas to support technical service and customer support for solar PV-related products and projects.
The ideal candidate will have 5–10 years of experience in the solar, renewable energy, electrical, or related technical service field. This role is suitable for a younger, hands-on technical professional who can support troubleshooting, customer communication, and after-sales service activities.
Key Responsibilities
* Provide after-sales technical support for solar PV products and related systems.
* Assist with troubleshooting, technical enquiries, and service coordination.
* Communicate with customers, local partners, and internal technical teams.
* Support site visits, issue follow-up, and basic service reporting when required.
* Help ensure timely and professional resolution of customer technical issues.
Requirements
* 5–10 years of relevant experience in solar PV, renewable energy, electrical, or technical service roles.
* Basic understanding of solar PV systems, inverters, or related electrical equipment.
* Strong communication and problem-solving skills.
* Willingness to travel within Texas or nearby areas if required.
Skills
Information TechnologyRenewable Energy Power Generation