We are here to be a POSITIVE DISRUPTION to business as usual in the sports and live entertainment, and hospitality industries.

Industry: Entertainment Providers
Company Size: 5,001-10,000 employees

Oak View Group

Savvy Admin PROD

**Oak View Group**

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

**Position Summary**

The**Event Manager ** at the Miami Beach Convention Center (MBCC) and its Campus is the nucleus of every event responsible for planning, coordinating, and executing all aspects of event delivery. As the primary liaison between clients, internal MBCC teams, contract partners, Greater Miami Convention & Visitors Bureau (GMCVB), and other key internal/external stakeholders, the Event Manager ensures every detail is executed with precision, professionalism, efficiency and outstanding guest service.

Rooted in a hospitality-first philosophy, this role champions the MBCC’s commitment to excellence in customer service and venue management ensuring exceptional events and memorable experiences for all guests. Responsibilities include adherence to the event planning guide, event license agreement, and managing the full event lifecycle—from pre-event planning through post-event analysis. The role drives key initiatives in sustainability, revenue growth, and continuous improvement, while exemplifying hospitality-based service standards and maintaining a visible, responsive presence throughout each event.

This role pays an annual salary of $60,000-$70,000

**Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)**

**This position will remain open until June 19, 2026.**

**About The Venue**

The award-winning **Miami Beach Convention Center ** (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, tradeshows, and meetings. The new 800-room, connected Grand Hyatt Miami Beach, is under development and slated to open in late 2027.

A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC’s immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event.

**Responsibilities**

**Client Engagement & Event Planning**

-  Serve as the primary point of contact for assigned MBCC and MBCC Campus events.

-  Coordinate and conduct pre-planning site visits with clients and key stakeholders

-  Facilitate pre-conference (pre-con) meetings and post-event debriefs to communicate event objectives, logistics, and feedback.

-  Lead clients in interpreting and complying with Event License Agreements (ELA), venue policies, Event Planning Guide (EPG), and event best practices.

-  Provide exceptional service to current and future clients by understanding needs, anticipating challenges, and proactively resolving issues.

-  Support MBCC and GMCVB sales teams with site inspections and ensure a seamless transition/turnover from sales to event manager in order to maintain continuity and client confidence.

-  Proactively identify upsell opportunities (e.g. F&B, AV, IT/tech, Digital, Event Branding, Equipment & Services) to elevate the event experience and generate additional revenue, while remaining mindful of client cost efficiencies.

-  Collaborate with exclusive Food & Beverage provider and review BEO summary to ensure logistical operational needs are aligned.

-  Maintain a visible presence throughout all event phases to ensure high-touch service and timely issue resolution.

-  Oversee the full client experience lifecycle—from sales turnover through post-event wrap-up and return to sales.

-  Apply hospitality-driven planning principles and service standards to ensure seamless execution and elevated client experiences.

**Event Operations & Execution**

-  Prepare and distribute event documentation—including resumes, work orders, and diagrams—at least 14 days prior to the first contracted date.

-  Oversee coordination of all venue services and approved event contract partners.

-  Maintain a strong onsite presence to ensure smooth communications, event execution, safety compliance, and stakeholder satisfaction.

-  Conduct pre, during and post-event walkthroughs with clients, MBCC staff, and contract partners to ensure the MBCC/ Campus is event-ready, meets safety and quality standards, and is returned in its original condition.

-  Proactively identify and resolve operational challenges by collaborating with internal teams to develop effective, client-focused solutions.

**Technology & Data Management**

-  Leverage Momentus (Ungerboeck) for event planning, communication, and documentation.

-  Utilize the Corrigo platform for preventive maintenance and event-related work order requests.

-  Collaborate with the Technical Operations Manager, and if need be IATSE, to estimate labor costs and coordinate AV/rigging service deposits.

-  Prepare and distribute daily event reports to internal & external stakeholders prior to the next start time, so all parties are better prepared to support the event.

-  Utilize Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint), Adobe Acrobat, and AutoCAD to support planning, reporting, and documentation workflows.

-  Engage with data to support collection, analysis, and informed decision-making using tools such as Momentus, Coupa, Corrigo, AI, and IoT technologies.

**Financial Oversight**

-  Manage Momentus/NetSuite to submit and track event work orders.

-  Generate, provide & collect event estimate for MBCC event related charges to the client 30 days prior to first contracted date.

-  Ensure all Event Work Orders and Change Orders are accurate and billable charges are submitted to the Finance Department for event settlement within 3 days of last contracted date.

-  Inform the client and document any event related changes in charges outlined on the estimate for transparency and to prevent settlement disputes.

-  Support revenue forecasting across event-related services.

-  Ensure compliance with internal procurement and financial policie

**Guest Experience & Service Excellence**

-  Deliver white-glove service to clients, exhibitors and attendees from pre-event planning through post-event wrap-up, ensuring a seamless and elevated experience at every stage.

-  Listen, gather details and respond to client, exhibitor, and attendee issues promptly to ensure timely and satisfactory resolution.

-  Collaborate with MBCC Public Safety, and the first responder community to develop and communicate emergency preparedness, event threat assessments, and risk mitigation protocols.

-  Maintain an understanding of culinary offerings and banquet service standards to align with client expectations.

-  Champion MBCC sustainability initiatives and actively promote green event practices.

-  Ensure completion of post-event debriefs to include client surveys, and follow-up to support continuous improvement and client satisfaction.

**Leadership & Team Coordination**

-  Lead internal and external meetings—from pre-event planning through post-event debriefs, including weekly production meetings—to ensure alignment, operational readiness, and continuous improvement in support of excellence in customer service and venue management.

-  Support the development and mentorship of the Event Coordinator through active coaching and knowledge sharing.

-  Collaborate and actively participate in MBCC exclusive Food & Beverage provider meetings to ensure seamless coordination and execution of service delivery.

-  Perform other event-related responsibilities as assigned to ensure successful planning, execution, and client satisfaction.

**Qualifications**

**EDUCATION AND EXPERIENCE:**

-  Bachelor’s degree in Event Management, Hospitality, Business Administration, or related field preferred.

-  Minimum of 3-5 years of experience in event or convention services, hospitality, or related industry.

-  Experience in or with convention centers, hotels with meeting or ballroom space, or multi-use venues is essential, along with a strong understanding of hospitality-driven event operations, service standards, and client service models.

**Skills And Abilities**

-  Strong interpersonal, organizational, and time management skills.

-  Excellent communication skills, including verbal, written, and presentation delivery.

-  Ability to multitask and thrive in a fast-paced, deadline-driven environment.

-  Demonstrated customer service expertise with proven conflict resolution abilities.

-  Financial proficiency in forecasting, billing reconciliation, and budget tracking.

-  Familiarity with event services and banquet standards, venue management and culinary terminology, and room setup configurations.

-  Collaborative team player with the ability to coordinate across departments and contract partners.

-  Working knowledge of union labor environments.

-  Sales minded approach with a customer service mindset with the ability to identify upsell opportunities and recommend value-added services that enhance the client experience while supporting revenue goals and budget alignment.

-  Bilingual (English/Spanish) highly desirable.

**Technology Skills**

-  Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint).

-  Knowledgeable Momentus (Ungerboeck), AutoCAD, and database management tools.

-  Experienced with Corrigo or similar work order/maintenance management systems (e.g., HOTSOS, UpKeep).

-  Familiar with Coupa or compatible procurement platforms (e.g., SAP Ariba, Oracle Procurement Cloud, Jaggaer, Basware, Tipalti).

**Certificates, Licenses, Registrations**

-  Certified Meeting Professional (CMP) is preferred.

-  Certified Special Events Professional (CSEP) is a plus.

-  Project Management Professional (PMP) or similar project management certifications preferred.

-  OSHA 10 Certification is a plus

-  Other relevant certifications and continuing education in sustainability, revenue management, digital event strategy, or venue and exhibition management are also highly valued.

**Work Schedule**

The work schedule of this position typically involves a 5-day work week Monday through Friday; however, this will fluctuate based upon the needs of the community, a project and/or events. Must have the ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays.

**Strengthened by our Differences. United to Make a Difference**

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our **people **, improves our **service **, and raises our **excellence **. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

**Equal Opportunity Employer**

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Event Manager | Full-Time | Miami Beach Convention Center

**Oak View Group**

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

**Position Summary**

The **Catering Sales Associate ** is responsible for supporting the Catering Sales team in coordinating private events and assisting with sales development at the Aquarium. This role assists with lead generation, client communication, event logistics, and administrative coordination to ensure successful event planning and execution. The Catering Sales Associate supports the full sales cycle, including managing incoming leads, assisting with client meetings, preparing event documentation, coordinating event details across departments, and ensuring accurate billing and follow-up. This position also plays a key role in maintaining sales tracking, supporting revenue growth, and delivering a high level of customer service.

This role pays an hourly rate of $28.00-$31.00 and is commission eligible.

**Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).**

**This position will remain open until July 31, 2026.**

**Responsibilities**

-  Manage and respond to assigned incoming leads and maintain active leads.

-  Support lead generation efforts through outreach, follow-up, and outbound sales calls.

-  Assist with sales presentations, site tours, and client meetings.

-  Work with assigned clients to ensure all event needs and details are gathered and communicated effectively.

-  Effectively communicate all event information to appropriate departments and staff.

-  Develop floor plans using provided software.

-  Prepare and distribute Banquet Event Orders (BEOs) and ensure accuracy of event details.

-  Prepare and review event documentation for upcoming events, including will call, early arrivals, AV forms, and system updates.

-  Coordinate vendors utilized by event organizers and maintain accurate vendor records.

-  Ensure all required information, contracts, and documentation are received from clients in a timely manner.

-  Verify that all payments are received according to contracted schedules and follow up on outstanding balances.

-  Maintain accurate records of bookings, client communications, and event documentation across all systems.

-  Conduct regular audits of upcoming events to ensure all details are complete, including timelines, guest counts, payments, insurance, contracts, and vendor information.

-  Provide on-site event support as needed, including evenings and weekends.

-  Assist in updating sales materials and templates, including pricing, descriptions, and formatting.

-  Execute other operational or administrative duties as assigned.

**Qualifications**

-  Associate’s degree or equivalent experience preferred.

-  1-2 years of experience in hospitality, catering, event coordination, or sales support preferred.

-  Ability to work flexible and sometimes demanding schedules (including nights, weekends, holidays and extended hours).

-  Experience with Microsoft Office products preferred.

-  Experience with Tripleseat, Social Tables, or similar event management software is a plus.

-  Strong organizational skills and attention to detail.

-  Excellent verbal and written communication skills.

**Strengthened by our Differences. United to Make a Difference**

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our **people **, improves our **service **, and raises our **excellence **. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

**Equal Opportunity Employer**

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Catering Sales Associate | Full-Time | Seattle Aquarium

**Oak View Group**

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

**Position Summary**

The **Event Sales Coordinator ** is primarily responsible for overseeing all aspects of the events taking place in the venue including developing, detailing and coordinating all event related activities key to the operation of the facility including but not limited to markating support, event details, client communication, internal communications, invoicing, follow up, distribution of event information and customer service representation to our guests and logistics of departmental activities relating to events.

This role pays an hourly rate of $22.00 - $25.00

**Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).**

**This position will remain open until July 31, 2026.**

**About The Venue**

The **Carolina Club ** is located in the heart of the UNC_Chapel Hill campus. We host a wide range of events from business meetings, conferences, symposiums, weddings, social events and celebrations. Our wide variety of premier event spaces are perfect for any kind of event, from corporate seminars and board meetings to weddings and graduation parties.

**Responsibilities**

-  Communicates all event information to the appropriate Departments and staff.

-  Develop, implement and manage event details and logistics in conjunction with all team members.

-  Develop accurate event menu and beverage information, and ensures that event set-ups are accurate.

-  Communicates in a timely manner with each Department Head regarding specific needs and information for each event.

-  Prepares and distributes Event Order Sheet to all staff and Departments in a timely manner.

-  Prepares post event report for all events coordinated.

-  Work with event planners to coordinate and facilitate client needs for each event and provide cost estimates as required/requested.

-  Preparation of and submission of expenses for event billing and invoices.

-  Executes other operational duties as assigned.

**Qualifications**

-  4-year degree from a college or university preferred.

-  1-2 years of event sales experience with private clubs, hotels, convention centers, or similar venues preferred.

-  Ability to work flexible and sometimes demanding schedules (including nights, weekends, holidays and extended hours).

-  Experience with Microsoft Office products, CRM and evnet planning software.

-  Familarity with event billing and invoices a plus.

**Strengthened by our Differences. United to Make a Difference**

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our **people **, improves our **service **, and raises our **excellence **. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

**Equal Opportunity Employer**

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Event Sales Coordinator| Full-Time | Carolina Club UNC Alumni

**Oak View Group**

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

**Position Summary**

OVG is searching for a **District General Manager ** to oversee food & beverage operations for our Diamond Baseball Holdings accounts. The DGM for these accounts acts as a mentor for the location GM and a liaison for the client. The District General Manager is responsible for the efficient, professional, and profitable operation of the food and beverage service operations at the assigned OVG venues. This individual ultimately oversees every managerial, f/t, and p/t position and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing the day-to-day business operations, the District General Manager solicits new sources of revenue, both on and off the venue property.

This role pays an annual salary of $140,000 to $145,000 and is bonus eligible.

**Benefits for Full-Time roles: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).**

**This position will remain open until August 21, 2026**

**Responsibilities**

-  Ensure legal, efficient, professional, and profitable operation of the assigned OVG venues.

-  Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements.

-  Final decision-maker on equipment purchases and leases.

-  Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.

-  Author, review, and amend policies & procedures, as required.

-  Author and amend contracts; authorize terms.

-  Oversee scheduling and labor allocation.

-  Analyze ticket sales in relation to anticipating staffing needs and target market demographics; determine and project point-of-sale to guest ratio.

-  Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and the accurate cost of goods.

-  Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.

-  Directs and assists managers in preparing and attaining future goals.

-  Provides each manager with the proper direction and follows up on all assignments.

-  Inspects the operation on a regular basis to ensure that the established quality standards are maintained.

-  Prepares required reports accurately and submits them on time; follows up with department heads to ensure that their reporting is completed within the same guidelines.

-  Develops an effective management team.

-  Gives the managers clear direction and provides the necessary assistance for them to perform their work.

-  Evaluates each manager’s performance and makes recommendations for their improvement.

-  Reviews and assists in the development of menus and marketing plans with the appropriate department heads.

-  Establishes and maintains personal relationships with show managers, suppliers, vendors, and the public that projects the venue in a positive light.

-  Communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner that fosters a positive, enthusiastic, and cooperative work environment.

-  Make sound business/operations decisions quickly and under pressure.

-  Gains a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.

**Qualifications**

-  Minimum 6-8+ years of management experience in the food-related or concessions industry.

-  MA or MS; BA or BS with a business-related major or hospitality preferred.

-  Experience working in a union environment preferred.

-  Experience in a fast-paced arena, ballpark, or stadium preferred.

-  Proficient in Microsoft Office platforms, accounting, and budgeting software, as well as Adobe Creative Suite, and knowledge of Banquet Event Order (BEO) or other event management programs.

-  Possesses working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to OVG Hospitality and venue concession and premium services operations.

-  Nationally recognized, advanced food service sanitation training course certification.

-  Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).

-  Ability to handle cash accurately and responsibly.

-  Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.

-  Possess a valid Food Handler's certificate and Alcohol Service Permit if required by state or local government.

-  Strong working knowledge of computer applications: Microsoft Office, POS systems, and timekeeping systems.

-  ServSafe certified.

**Strengthened by our Differences. United to Make a Difference**

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our **people **, improves our **service **, and raises our **excellence **. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

**Equal Opportunity Employer**

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

District General Manager | Full-Time | Remote

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