NYC Health + Hospitals is the nation’s largest public health care delivery system. We are an integrated network of hospitals, trauma centers, neighborhood health centers, nursing homes, and post-acute care centers. We are a home care agency and a health plan, MetroPlus. The health system provides essential services to more than 1.4 million New Yorkers every year in more than 70 patient care locations and in their homes. Our talented workforce of more than 40,000 represents the diversity of our city and the communities we serve. The excellence of our staff, and our continued mission to care for all without exception, make us unique and rightly positioned to provide equitable, high-quality, culturally responsive, and affordable health care in every New York City community.

Our promise to New Yorkers: Empower every New Yorker – without exception – to live the healthiest life possible by providing equitable, high quality, culturally responsive, and affordable health care in every community.

Industry: Hospitals and Health Care
Company Size: 10,001+ employees

NYC Health + Hospitals

Savvy Admin PROD

**Marketing Statement**

MetroPlus**Health ** provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus**Health **'s network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlus**Health ** has been committed to building strong relationships with its members and providers.

**Position Overview**

The primary goal of the Care Manager is to optimize members’ health care and delivery of care experience with expected cost savings due to improved quality of care. This is accomplished through engagement and understanding of the member’s needs, environment, providers, support system and optimization of services available to them. The Care Manager is expected to assess and evaluate members’ needs, and be a creative, efficient, and resourceful problem solver. The Care Manager is monitored and assessed based on value added to improved health status of members. That includes, but not limited to their disease management physical and behavioral, medication adherence, and utilization of emergency services, hospitalizations, and avoidable complications. The Care Manager’s primary role is to support members in need and problem solve issues in a beneficial manner for the member and Plan. The support is comprehensive and includes clinical, social, financial, environmental and safety aspects.

**Duties & Responsibilities**

-  Problem solves member’s problems and needs: clinical, psychosocial, financial, environmental

-  Provide services to members of varying age, clinical scenario, culture, financial means, social support,

and motivation

-  Engage members in a collaborative relationship, empowering them to manage their physical, psychosocial

and environmental health to improve and maintain lifelong well being

-  Assess risks and gaps in care

-  Maximize member’s access to available resources

-  Prepare member-oriented plan of care with member, caregivers, and health care providers, integrating

concepts of cultural sensitivity and privacy practices

-  Communicate plan of care to Primary Care Physician initially and no less than monthly with updates

-  Ensure member caregiver understanding as it relates to language barriers, stress reaction or cognitive

limitations/barriers using verbal and nonverbal techniques

-  Train member on relevant chronic diseases, preventive care, medication management (medication

adherence), home safety, etc.

-  Provide Complex care management including but not limited to; insuring access to care, reducing

unnecessary hospitalizations, and appropriately referring to community supports

-  Advocate for members by assisting them to address challenges, and make informed choices regarding

clinical status and treatment options

-  Develop collaborative relationships with clinical providers and facility staff

-  Employ critical thinking and judgment when dealing with unplanned issues

-  Ability to use data as a tool in tracking and trending outcomes and clinical information

-  Maintain accurate, comprehensive, and current clinical and non-clinical documents

-  Comply with all orientation requirements, annual and other mandatory trainings, organizational and departmental policies, and procedures, and actively participate in evaluation process.

-  Maintain professional competencies as a Care Manager

-  Other duties as assigned by Team Lead and Manager.

**Minimum Qualifications**

- Master’s Degree required

- Minimum 3 years’ prior experience in Case Management in a health care and/or Managed Care setting strongly preferred

- Proficiency with computers navigating in multiple systems and web-based applications

- Ability to proficiently read and interpret medical records, claims data, pharmacy and lab reports, and prescriptions required

- Ability to travel within the MetroPlusHealth service area making home visits to members, facility visits to clinical providers, and visits to community, faith, and other social service-based agencies

- Ability to work closely with member and caregiver

- A valid license and current registration to practice as a Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) issued by the New York State Education Department (NYSED).

**Professional Competencies**

- Integrity and Trust

- Customer Focus

- Functional/Technical Skills

- Written/Oral Communications

- Confident, autonomous, solution driven, detail oriented, high standards of excellence, nonjudgmental, diplomatic, resourceful, intuitive, dedicated, resilient and proactive

- Strong verbal and written communication skills including motivational coaching, influencing and negotiation abilities

- Time management and organizational skills

- Strong problem-solving skills

- Ability to prioritize and manage changing priorities under pressure

- Must know how to use Microsoft Office applications including Word, Excel, and PowerPoint and Outlook.

- Ability to form effective working relationships with a range of individuals

#MPH50

**Department Preferences**

**How To Apply**

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

Care Manager Social Worker

**Marketing Statement**

NYC Health + Hospitals/Bellevue is America’s oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 700,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue’s clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children’s Psychiatric Emergency Program; and Cancer Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

**Duties & Responsibilities**

**Purpose of Position **:

This class of positions encompasses work of varying degrees of difficulty and responsibility in the operation of a Dietary Department. All personnel perform related work.

Under general supervision, plans and directs the operation of a major division of a dietary service.

**Examples Of Typical Tasks**

At a more difficult and responsible level, performs the duties of Assignment Level I:

-  Makes nutritional assessments. Interviews clients and/or their families to obtain history of food habits and preferences. Explains diet to clients and/or their families and monitors reaction to diet.

-  Interprets laboratory, physical, and social data in medical records.

-  Monitors clients for and evaluates food/drug interactions. Consults physicians about appropriate menu modifications. Assists with preparation of nutritional analysis of general and therapeutic cycle menus.

-  Prepares client nutritional care plans.

-  Directs service of client diets. Generally interacts with food service managers in the preparation of food, as indicated by master menu, standard recipes and census requirements.

-  May inspect kitchen areas to ensure that proper standards are maintained in the preparation, cooking and serving of food, and checks the quality, quantity, appearance, temperature and palatability of food. May instruct and supervise staff working in kitchens, cafeterias, and dining rooms to ensure maintenance of premises and equipment in good sanitary condition.

-  Participates in testing new recipes and reports results for possible inclusion in department recipe manual.

-  Counsels clients and/or their families in the preparation of special therapeutic or modified diets at home.

-  Maintains records and writes reports.

-  Prepares nutritional assessments, nutritional care and discharge plans, and records nutritional data in medical records; documents follow-up plan of care in medical records.

-  Supervises the receipt, storage and distribution of food and other supplies.

-  Participates in nutritional training of field placement students.

-  Participates in rounds with patient health care team.

-  Directs service of patient diets. Instructs and supervises cooks and cook’s helpers in the preparation and distribution of food, as indicated by master menu, standard recipes and census and portion control requirements.

-  Maintains liaison with community organizations relating to nutrition education and/or information; may participate in nutritional community health fairs.

**Duties**

In addition to performing the duties of Assignment Level I at a more difficult and responsible level, as described above, performs the following:

-  Directs and supervises work of dietitians, dietetic technicians, food service supervisors, cooks and helpers in a unit of a dietetic department. Is responsible for personnel work schedules and performance ratings.

-  Participates in menus planning. Evaluates and adjusts master menus to assure nutritional adequacy of therapeutic diets. Consults with medical staff concerning food service and nutritional needs of clients.

-  Inspects assigned food service for compliance with accepted standards, departmental and/or other regulatory agencies’ policies related to food preparation, portion control, tray service, sanitation of work areas, use and care of equipment and supplies.

-  Inspects or supervises the inspection of all foods, supplies, and equipment upon receipt for compliance with specifications.

-  Prepares or assists with the preparation of estimates of food requirements and monthly requisitions, and may monitor expenditures.

-  Develops educational and training program for professional and auxiliary staff.

-  Maintains records and writes reports.

-  Provides nutritional counseling for outpatients.

-  Supervises and participates in the planning for patient’s nutritional care and education both in the hospital and the out-patient department.

-  Develops and directs the dietetic teaching program, in accordance with the New York State requirements; plans and conducts courses in diet therapy, nutrition and cookery, including laboratory sessions and practice work.

**Minimum Qualifications**

Qualification Requirements:

For appointment to Assignment Level I

-  Baccalaureate degree from an accredited college or university, with a major in Dietetics or Foods and Nutrition in a program approved by the American Dietetic Association (ADA); or,

-  Registration or eligibility for registration by the Commission on Dietetic Registration (CDR) as a Registered Dietitian or New York State Certification as a Dietitian-Nutritionist.

For appointment to Assignment Level II

-  Registration or eligibility for registration by the CDR as a Registered Dietitian or New York State Certification as a Dietitian-Nutritionist.

For appointment to Assignment Levels III and IV

-  Registration by the CDR as a Registered Dietitian or New York State Certification as a Dietitian-Nutritionist.

Special Note for Dietitians assigned to Post-Acute Care (Long-Term Care) facility:

Under the Medicare and Medicaid Programs, Reform of Requirements for Long-Term Care Facilities, as outlined in Section 483.60 of Title 42 of the Code of Federal Regulations all newly-hired Dietitians, Levels I-IV assigned to a Post-Acute Care (Long-Term Care) facility, are required to have New York State Certification, issued by the New York State Education Department (NYSED), as a Dietitian-Nutritionist at the time of hire. Dietitians, Levels I-IV hired prior to November 28, 2016, assigned to a Post-Acute Care (Long-Term Care) facility are required to obtain New York State Certification, issued by the NYSED, as a Dietitian-Nutritionist on or before November 28, 2021.

**Department Preferences**

**How To Apply**

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

Dietitian - Level II

**Marketing Statement**

NYC Health + Hospitals/Bellevue is America’s oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 700,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue’s clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children’s Psychiatric Emergency Program; and Cancer Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

**Duties & Responsibilities**

**Purpose of Position **:

This class of positions encompasses work of varying degrees of difficulty and responsibility in the performance of liaison functions between City agencies, local residents, and community organizations, in order to: provide assistance, obtain participation and support for housing development and community development and implement public service programs. Performs tasks in the field or in an office, as assigned. Supervises staff. All personnel perform related work.

Under general supervision, performs duties involving liaison activities between City agencies, local residents, and community organizations.

**Examples Of Typical Tasks**

At a higher level, performs the duties of Assignment Level I:

-  Interviews local residents, landlords, government personnel, business people and youths to solicit

support for community development programs, to ascertain needs of communities and to determine

courses of action to meet those needs which are acceptable to the communities.

-  Interviews staff and representatives of governmental, educational, and social agencies and unions for the purposes of securing information for and transmitting information from community organizations and residents.

-  Assists in the preparation and distribution of informational materials relating to the programs, objectives, and activities of both communities and educational institutions.

-  Assists in the training of subordinate staff.

-  Makes written and oral reports as required.

-  Keeps records related to programs, activities, objectives, etc.

In addition to performing duties of Assignment Level I at a higher level, as described above, also performs the following:

-  Directs staff or works as a team with other community liaison workers in the performance of liaison activities; may supervise or coordinate field office operations or operational units.

-  Consults and maintains liaison with residents, landlords, representatives of community organizations, students, parents, staff of schools, unions and other public and private agencies.

-  Explains programs and policies to community groups and to community liaison contacts and interprets and relays information from the community.

-  Participates in the planning, organization and implementation of programs involving community participation. Collects, evaluates, and reports information regarding community needs and objectives; communicates findings to appropriate agencies for necessary action. Assists in the conduct of outreach programs.

-  Assists in mediating problems between the community and schools, hospitals, and other City agencies for residents and community groups in the City.

-  Works as a member of an interdisciplinary team assisting in providing supportive therapy and making referrals to City agencies, social service agencies, community organizations and other organizations that provide health and social services.

-  Counsels community residents, property owners, local businesses and groups on their rights and obligations and on available community and governmental resources.

-  Makes recommendations on effective mobilization for participation in community development and program feasibility and improvement.

-  Recommends policies, procedures, and priorities for City agencies in dealing with schools, residents, and community groups.

-  Interviews community residents and assists them in completing forms; completes other relevant reports and forms and performs related clerical work.

**Minimum Qualifications**

For Appointment to Level I

-  One year of full-time experience in a government agency or community organization in providing community services to the public or in assisting members of the community in obtaining community services; or

-  Completion of an approved six month training program of combined classroom training and on-the-job experience in community liaison work, plus six months of full-time experience as described in 1 above.

For Appointment to Level II

In addition to meeting the qualification requirements of Assignment Level I, appointment to Level II requires:

-  Two additional years of full-time experience in counseling, community work or community health activities in a government agency or community organization engaged in providing community services to the public, assisting members of the community in obtaining community services or maintaining liaison with schools, community organizations or other government agencies for the purpose of providing assistance and obtaining participation and support for implementation of community or public service programs; or

-  Education and/or experience equivalent to 1 above. Study at an accredited college in sociology, psychology or other behavioral science may be substituted on the basis of 30 semester credits for each year of the experience described above. However, all persons must have at least one year of the full-time experience described above.

For Appointment to Level III

In addition to meeting the qualification requirements of Assignment Level II, appointment to Level III requires:

-  One additional year of full-time experience as described in 1 above.

For Appointment to Level IV

In addition to meeting the qualification requirements for Assignment Level III, appointment to Level IV requires:

-  One additional year of full-time experience.

**Department Preferences**

**How To Apply**

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

Community Liaison Worker Level ll

**Marketing Statement**

NYC Health + Hospitals/Bellevue is America’s oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 700,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue’s clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children’s Psychiatric Emergency Program; and Cancer Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

**Duties & Responsibilities**

**Purpose of Position **:

This class of positions encompasses professional, supervisory or administrative work of varying degrees of difficulty and responsibility in the operation of a social work department providing psychosocial and other social work services to different types of patients across various settings. Ensures patient-centered quality care and services in support of better outcomes and improved patient experience, in accordance with all applicable local, state, and federal rules and regulations, and social work standards of care. All personnel perform related work.

Under general supervision, with moderate latitude for independent judgment and decision making, either supervises the duties of social work staff or performs tasks in a specialized clinical and/or programmatic area.

**Examples Of Typical Tasks**

At a higher level, performs the duties of Assignment Level I:

-  Screens charts for historical and clinical information, conducts psychosocial evaluations through interviews with patients and/or identified surrogates and formulates appropriate social work treatment plans.

-  Works within health care setting offices or in community settings within NYC to provide individual and group counseling, as well as concrete social services, as required.

-  Confers and consults with professionals in other disciplines to determine and implement a multidisciplinary approach to patient care and to develop treatment plans, evaluate patients’ progress, develop discharge and aftercare plans and recommend alternative action or treatment.

-  Provides outreach services, makes referrals to other governmental, public and/or community agencies, prepares patients to accept services, provides direct social work services on high-risk cases and may escort patients in connection with community activities and referrals, as needed.

-  As a mandated reporter, documents and reports suspected cases of child abuse or neglect to the New York State Central Registry.

-  Appears and testifies at administrative and court hearings, as necessary.

-  Assists in plans for institutional or hospital discharge and other post institutional/hospital care; evaluates alternate care arrangements for patients, where needed.

-  Participates in staff conferences and other related social work meetings, special studies, committees and/or research projects and internal/external quality assurance/performance improvement (QA/PI) activities, programs, and trainings, as required.

-  Prepares reports and related paperwork; keeps appropriate records.

-  Ensures ongoing compliance with NYC Health + Hospitals policies and procedures with national standards and other applicable external regulatory requirements, guidelines, and accreditation authorities, as well as safety and quality management standards.

-  May assist in the provision of clinical services only under supervision of a New York State LCSW, licensed psychologist, or psychiatrist.

-  Performs other related duties, as directed and with required supervision.

At a higher level, also performs the duties of Assignment Level II:

-  Mentors and assists less experienced social work staff in social work techniques and serves as a resource in various aspects of advanced social work practice.

-  May supervise graduate and undergraduate social work students, as well as volunteers and other auxiliary personnel, as needed.

-  May assist in the provision of clinical services only under supervision of a New York State LCSW, licensed psychologist, or psychiatrist or perform such functions independently as a LCSW.

**Duties**

In addition to performing the duties of Assignment Levels I and II at a higher level, as described above, typical tasks include:

-  May provide direct clinical supervision and guidance to social work staff, screen and assign cases, schedule staff, read and review staff work, evaluate work performance and/or maintain time and leave records.

-  As a Licensed Clinical Social Worker (LCSW), provides and documents clinical supervision of NYC H+H Licensed Master Social Workers (LMSWs) toward advanced Social Work licensure in alignment with all the relevant professional standards and practices, and in accordance with all applicable NYS licensure laws.

-  Maintains individualized supervision logs documenting clinical supervision and ensures timely completion of attestation forms required by NYSED Office of the Professions to support LCSW licensure applications, as applicable.

-  May conduct or lead special studies and projects including the collection and evaluation of data related to vulnerable patient populations and prepare and present reports related to these service populations.

-  Establishes and maintains professional social work standards of performance concerning interview techniques and methods and practices used in preparing clinical assessments, developing treatment plans, and in documenting case histories

-  Interprets clinical information based on case data, histories, statistics, etc.; prepares and submits comprehensive reports of case findings including chronologies of medical data and social factors necessary to support recommended courses of action.

-  Orients and educates members of other professional disciplines by developing training curricula and presenting on social work concepts and functions.

-  Trains and instructs staff in agency policies and procedures and in appropriate social work techniques, methods and practices.

-  Ensures compliance with accepted social work practices and principles and operational adherence to government rules and regulations, including compliance with reporting requirements.

-  Participates in conferences, committees and meetings on- and off-site with supervisory/managerial staff, other clinical professionals and with representatives of government and other agencies and/or community organizations.

-  Analyzes population health issues relevant to the area of responsibility and serves as a liaison to community agencies and/or groups.

-  Liaises with community agencies, facilitating communication between the agencies and the department/health care setting and the utilization of available community resources.

-  In the temporary absence of the supervisor, may perform the duties of that position.

**Minimum Qualifications**

For Assignment to Level III

-  Valid license as an LCSW issued by the NYSED.

**Department Preferences**

**How To Apply**

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

Social Worker - Level III

**Marketing Statement**

NYC Health + Hospitals/Bellevue is America’s oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 700,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue’s clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children’s Psychiatric Emergency Program; and Cancer Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

**Duties & Responsibilities**

**Purpose of Position **:

This class of positions encompasses professional, supervisory or administrative work of varying degrees of difficulty and responsibility in the operation of a social work department providing psychosocial and other social work services to different types of patients across various settings. Ensures patient-centered quality care and services in support of better outcomes and improved patient experience, in accordance with all applicable local, state, and federal rules and regulations, and social work standards of care. All personnel perform related work.

Under general supervision, with some latitude for the exercise of independent judgment, performs the following:

**Examples Of Typical Tasks**

With or without supervision, based upon licensure, performs the typical tasks described in Assignment Level I at a higher level:

-  Screens charts for historical and clinical information, conducts psychosocial evaluations through interviews with patients and/or identified surrogates and formulates appropriate social work treatment plans.

-  Works within health care setting offices or in community settings within NYC to provide individual and group counseling, as well as concrete social services, as required.

-  Confers and consults with professionals in other disciplines to determine and implement a multidisciplinary approach to patient care and to develop treatment plans, evaluate patients’ progress, develop discharge and aftercare plans and recommend alternative action or treatment.

-  Provides outreach services, makes referrals to other governmental, public and/or community agencies, prepares patients to accept services, provides direct social work services on high-risk cases and may escort patients in connection with community activities and referrals, as needed.

-  As a mandated reporter, documents and reports suspected cases of child abuse or neglect to the New York State Central Registry.

-  Appears and testifies at administrative and court hearings, as necessary.

-  Assists in plans for institutional or hospital discharge and other post institutional/hospital care; evaluates alternate care arrangements for patients, where needed.

-  Participates in staff conferences and other related social work meetings, special studies, committees and/or research projects and internal/external quality assurance/performance improvement (QA/PI) activities, programs, and trainings, as required.

-  Prepares reports and related paperwork; keeps appropriate records.

-  Ensures ongoing compliance with NYC Health + Hospitals policies and procedures with national standards and other applicable external regulatory requirements, guidelines, and accreditation authorities, as well as safety and quality management standards.

-  May assist in the provision of clinical services only under supervision of a New York State LCSW, licensed psychologist, or psychiatrist.

-  Performs other related duties, as directed and with required supervision.

In Addition To Performing The Typical Tasks Described In Assignment Level I Above With Or Without Supervision Based Upon Licensure And At a Higher Level, Performs The Following Typical Tasks

-  Mentors and assists less experienced social work staff in social work techniques and serves as a resource in various aspects of advanced social work practice.

-  May supervise graduate and undergraduate social work students, as well as volunteers and other auxiliary personnel, as needed.

-  May assist in the provision of clinical services only under supervision of a New York State LCSW, licensed psychologist, or psychiatrist or perform such functions independently as a LCSW.

**Minimum Qualifications**

For Assignment to Level II

-  Valid license as an LMSW issued by the NYSED; or

-  Valid license as an LCSW issued by the NYSED.

**Department Preferences**

- Competent in utilizing a trauma-informed approach to patient care

- Ability to advocate for patients within the interface of medical and legal systems

- Ability to work weekend and evening hours during the programs’ annual 40- hour training for volunteer advocates

**How To Apply**

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

Social Worker - Level II

**Marketing Statement**

Elmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation Medicine, Renal and Mental Health Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

**Duties & Responsibilities**

**Purpose of Position **:

Under general supervision, is responsible for organizing and supervising the NYC Health + Hospitals System fire prevention and accident control program; performs related work.

**Examples Of Typical Tasks**

-  Consults with Superintendents and Fire Wardens regarding the improvement of methods of fire control and fire prevention, the setting-up of fire brigades, evacuation in case of emergencies, etc.

-  Advises on and assists in the planning of periodic fire and evacuation drills.

-  Investigates all fires and accidents, prepares reports and recommends control measures that may prevent recurrence.

-  Assists in furnishing safety education; initiates training programs; participates in safety conferences; arranges and conducts accident and fire prevention lectures; issues instructions on accident and fire prevention.

-  Inspects fire emergency equipment and the fire alarm systems; makes and supervises regular inspections to discover and correct unsafe conditions or unsafe work practices that may cause fires or accidents.

-  Records and follows-up on all notices of pertinent violations filed by other responsible municipal agencies relating to health care setting premises, and disposes of, by removal or otherwise, such violations.

-  Analyzes, interprets and maintains departmental statistics relating to fires and accidents.

-  Maintains liaison with City agencies, with private industry and with fire prevention associations, for information exchange, development of new techniques, etc.

**Minimum Qualifications**

-  A four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting agency and four (4) years of general experience in safety and accident prevention work, one (1) year of which must have involved responsibility for the conduct of an organized safety and accident prevention program; or

-  A satisfactory equivalent combination of training, education and/or experience.

**Department Preferences**

**How To Apply**

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

Safety Officer

**Marketing Statement**

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

**Duties & Responsibilities**

Purpose of Position:

Under supervision, with some latitude for independent judgement and initiative, participates, coordinates and implements one or more Human Resources functions, such as recruitment, confidential background investigations, onboarding, benefits and leaves administration, off boarding, employee relations, learning and development, personnel compliance and records management. Ensures compliance with all applicable NYC Health + Hospitals policies and procedures, and all applicable federal, state, and local laws.

**Essential Duties And Responsibilities**

-  Participates in recruitment activities, including career fair planning, preparing and posting employment or volunteer opportunities, reviewing applications, informing hiring managers of qualified candidates, and scheduling interviews.

-  Ensures that applicable positions are filled through the civil service testing and selection process, including staffing and attending hiring events and participating in interviews, while maintaining compliance with all relevant civil service and NYC Health + Hospitals laws, rules and regulations.

-  Facilitates or coordinates the onboarding of new hires and transfers by ensuring completion of confidential background investigations and that all necessary documents and information have been reviewed and submitted, including civil service processing, fingerprints, work/education verification, review of employment documents, and completion of associated data entry; promptly informs supervisors of inconsistencies or concerns.

-  Maintains the accuracy and integrity of the Human Capital Management system data by confidentially, accurately and efficiently reviewing and processing employment transactions (e.g., promotions, salary adjustments, transfers), and issues corresponding notifications.

-  In collaboration with appropriate departments and/or teams, implements, coordinates, and monitors training activities and other developmental opportunities for employees, including new employee orientation programs and annually required trainings; may analyze training needs and propose recommendations.

-  Investigates, resolves and/or appropriately redirects employee requests for payroll assistance, employee relations support, and/or guidance related to other issues, as necessary.

-  Recruits, screens and facilitates placement of candidates for employment, and participates in recruitment events, as needed.

-  Coordinates the monitoring and maintenance of performance management programs and records, ensuring that evaluations are completed in accordance with applicable procedures; provides notifications and assistance to employees and supervisors, as needed.

-  Maintains regulatory compliance by ensuring the accurate completion and periodic auditing of Human Resources and background records; issues prompt notifications regarding inconsistencies and employee credential expirations; prepares related reports, as necessary.

-  Administers employee benefit plans and programs, and assists employees with options, enrollment, and changes.

-  Coordinates the confidential collection, analysis, and presentation of workforce-related data, including recruitment/retention reporting.

-  Actively participates and successfully completes training in all human capital management systems, including all required annual refresher trainings to ensure continued proficiency and compliance.

-  May participate in special projects to determine the effectiveness of various Human Resources programs, and may engage in policy studies involving alternatively proposed programs, policies and procedures.

-  May be responsible for managing the Human Resources Department’s front desk/reception area, including answering phones, providing information, distributing and collecting confidential Human Resources information.

-  Performs other related transactional Human Resources and/or administrative support tasks confidentially, as necessary.

**Minimum Qualifications**

-  Bachelor’s Degree from an accredited college or university in Human Resources Management, Business Administration, Public Relations, Healthcare Administration, Psychology, Communications or a related discipline; or

-  Associate’s Degree or sixty (60) credits towards completion of a Bachelor's Degree from an accredited college or university in a discipline listed in 1 above or a related discipline; and two (2) of relevant experience in human resources or personnel administration, employee relations, learning and development, talent acquisition, customer service (involving dispensing information and resolving customer concerns), or in a related function requiring strong interpersonal, communication, and leadership skills and proficiency with technology, such as database management, Outlook, Peoplesoft, Oracle and other Microsoft Office applications.

**Department Preferences**

- Good learning and adaptability skills with the ability to collaborate, communicate and have critical thinking;

- Good self-management skills to allow time management and to be as productive as possible;

- Good organizational and multitasking skills with attention to details and planning in order to manage multiple concurrent tasks;

- Good teamwork and interpersonal skills to allow you to interact with and work well with others;

- Great customer service and communication skills to allow you to successfully interpret what is being asked and effectively communicate with others.

- Leaves of Absence

- Health Benefits

- Time and Leave Benefits

- Workers’ Compensation

- At least three (3) years prior experience managing workers’ compensation and/or FMLA leaves of absence is preferred.

**How To Apply**

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

HRSS Leaves Administrator

**Marketing Statement**

NYC Health + Hospitals/Gouverneur is a 295-bed Skilled Nursing Facility (SNF) with a 5-Star CMS Quality Rating, located in Manhattan’s Lower East Side neighborhood. Gouverneur offers enhanced, cutting edge healthcare services in a state-of-the-art space. It provides 24-hour care for individuals in need of sub-acute care, long-term care or hospice care which include services like physical therapy, occupational therapy, speech and vocational rehabilitation. Gouverneur is an academic affiliate of NYU School of Medicine and Rusk Institute of Rehabilitation Medicine.

From more than 600 Nursing Homes in New York, Gouverneur ranks #2 in the State, and #1 in New York City, in ~~Newsweek’s Best Nursing Homes in New York ~~ ~~2026 ~~; and also received high-performance ratings for Long-term Care and Short-term Rehabilitation from ~~U.S. News & World Report’s Best Nursing Homes in America 2026 ~~.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

**Duties & Responsibilities**

**Purpose of Position **:

Under supervision, performs routine security inspections of buildings and grounds to prevent trespassing, property damage or loss. Performs related work as required.

**Examples Of Typical Tasks**

-  Conducts periodic tours of buildings and grounds to inspect doors, windows, gates, locks and equipment.

-  Monitors for unauthorized entry, fire hazards, leaks from water or steam lines, and other conditions which might result in property damage or loss.

-  Maintains order by preventing trespassing and discouraging loitering.

-  Responds to incoming telephone calls and doorbells.

-  Operates elevators during emergency situations.

-  May operate heating equipment as required.

**Minimum Qualifications**

-  Valid New York State Security Guard registration card issued by the Department of State; and

-  Satisfactory completion of a 16-hour On-the-Job Training (OJT) course within ninety (90) days of employment.

**Special Note**

Employees in this title are required to complete an 8-hour in-service training course within one (1) calendar year of completion of the 16-hour OJT course, and annually thereafter.

**Department Preferences**

**How To Apply**

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

Watch Person

**Marketing Statement**

Lincoln Medical and Mental Health Center is one of New York City’s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women’s Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

**Duties & Responsibilities**

- Provide interpreter services between English and target language for LEP patients and providers at Lincoln Medical Center.

- Participate in translation and review of written patient information, including but not limited to pamphlets, brochures, flyers, and signage both in-house and outsourced.

- Maintain records to track trend type and frequency of utilization of medical interpreter services.

- Assist the Language Assistance Department in conducting in-service training of internal departmental staff.

- Under supervision from the Language Assistance Department Coordinator, act as liaison to vendors of document translation and telephonic interpreting services to ensure these are provided efficiently and effectively.

- Assist the Language Assistance Department in Coordinating the Signage Review for the facility to ensure that signs are consistent with the language needs of our patients.

- Promote a positive and pleasant attitude conducive to the workplace, which enhances and furthers the Mission, Vision, and Value statements.

- Meet all compliance standards / requirements such as annual physical evaluation / assessment, Annual in-service; Right-To-Know; Fire Drill Participation; etc.

- Participate in Performance Improvement Activities.

- Be responsible for enhancing own personal and professional development as a medical interpreter through attendance at outside and Lincoln Hospital’s training activities.

- Be responsible for wearing professional attire to the workplace as well as during off site work when conducting business on behalf of Lincoln Hospital.

- Exhibit flexibility within Lincoln Hospital as it pertains to work assignment, workplace, site designation, and Tour of Duty.

- Adhere to the Vision / Mission / Value statement of the organization in all endeavors.

**Minimum Qualifications**

-  Master’s degree from an accredited college or university in Public Health, Public Administration,

Hospital Administration, Business Administration or in a health care specialization or related discipline;

or

-  Bachelor’s degree from an accredited college or university in fields, as described in “1” above or in

social sciences; and one (1) year of paid, full-time responsible experience in an administrative,

supervisory or consultative capacity performing functions related to the coordination and delivery of

patient care services or similar functions in a hospital or a health care setting; or

-  A satisfactory equivalent of education, training and/or experience.

**Department Preferences**

**Must have a Medical Interpreter Certification**

**How To Apply**

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

Patient Representative-Medical Interpreter

**Marketing Statement**

NYC Health + Hospitals/Bellevue is America’s oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 700,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue’s clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children’s Psychiatric Emergency Program; and Cancer Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

**Duties & Responsibilities**

**Purpose of Position **:

This class of positions encompasses work of varying degrees of difficulty and responsibility in the operation of a Dietary Department. All personnel perform related work.

Under direction with the widest latitude for the exercise of independent initiative and judgment, participates in and/or organizes, plans and directs the operational activities of the dietary department in a hospital or institution.

**Examples Of Typical Tasks**

At a more difficult and responsible level, performs the duties of Assignment Level I:

-  Makes nutritional assessments. Interviews clients and/or their families to obtain history of food habits and preferences. Explains diet to clients and/or their families and monitors reaction to diet.

-  Interprets laboratory, physical, and social data in medical records.

-  Monitors clients for and evaluates food/drug interactions. Consults physicians about appropriate menu modifications. Assists with preparation of nutritional analysis of general and therapeutic cycle menus.

-  Prepares client nutritional care plans.

-  Directs service of client diets. Generally interacts with food service managers in the preparation of food, as indicated by master menu, standard recipes and census requirements.

-  May inspect kitchen areas to ensure that proper standards are maintained in the preparation, cooking and serving of food, and checks the quality, quantity, appearance, temperature and palatability of food. May instruct and supervise staff working in kitchens, cafeterias, and dining rooms to ensure maintenance of premises and equipment in good sanitary condition.

-  Participates in testing new recipes and reports results for possible inclusion in department recipe manual.

-  Counsels clients and/or their families in the preparation of special therapeutic or modified diets at home.

-  Maintains records and writes reports.

-  Prepares nutritional assessments, nutritional care and discharge plans, and records nutritional data in medical records; documents follow-up plan of care in medical records.

-  Supervises the receipt, storage and distribution of food and other supplies.

-  Participates in nutritional training of field placement students.

-  Participates in rounds with patient health care team.

-  Directs service of patient diets. Instructs and supervises cooks and cook’s helpers in the preparation and distribution of food, as indicated by master menu, standard recipes and census and portion control requirements.

-  Maintains liaison with community organizations relating to nutrition education and/or information; may participate in nutritional community health fairs.

At a more difficult and responsible level, also performs the duties of Assignment Level II:

-  Directs and supervises work of dietitians, dietetic technicians, food service supervisors, cooks and helpers in a unit of a dietetic department. Is responsible for personnel work schedules and performance ratings.

-  Participates in menus planning. Evaluates and adjusts master menus to assure nutritional adequacy of therapeutic diets. Consults with medical staff concerning food service and nutritional needs of clients.

-  Inspects assigned food service for compliance with accepted standards, departmental and/or other regulatory agencies’ policies related to food preparation, portion control, tray service, sanitation of work areas, use and care of equipment and supplies.

-  Inspects or supervises the inspection of all foods, supplies, and equipment upon receipt for compliance with specifications.

-  Prepares or assists with the preparation of estimates of food requirements and monthly requisitions, and may monitor expenditures.

-  Develops educational and training program for professional and auxiliary staff.

-  Maintains records and writes reports.

-  Provides nutritional counseling for outpatients.

-  Supervises and participates in the planning for patient’s nutritional care and education both in the hospital and the out-patient department.

-  Develops and directs the dietetic teaching program, in accordance with the New York State requirements; plans and conducts courses in diet therapy, nutrition and cookery, including laboratory sessions and practice work.

At a more difficult and responsible level, also performs the duties of Assignment Level III:

-  Organizes, plans, and directs functions of the dietary service. Plans Dietitians’ schedules ensuring adequate coverage. Ensures their full compliance with prescribed clinical standards.

-  Plans staff orientation and in-service educational programs. Develops and coordinates ongoing quality assurance program. Implements performance indicators and pursues corrective remedies, to ensure strict adherence to established standards.

-  Ensures that the agency diet manual is prepared, revised and updated.

-  Plans and conducts staff meetings, to discuss issues pertinent to the agency’s clinical program.

-  Assists the Director in the review, planning, and updating of menus for the general population, as well as for therapeutic and religious diets.

-  In the absence of the director, assumes full responsibility.

-  Plans and/or supervises staff orientation, in-service educational programs, and client or family education. May develop and coordinate ongoing quality assurance program.

-  Reviews and modifies menu plans submitted by subordinate dietary staff.

-  Supervises the selection and inventory control of foods, supplies and equipment.

-  Conducts staff conferences and participates in the implementation of new and/or revised policies, procedures and regulations that are consistent with dietary practices established by the facility, State Health Code and/or other regulatory agencies.

-  Participates in the evaluation of the dietary service and preparation of audit by regulatory agencies.

-  Directs the issuance of food and supplies to various dietary units.

-  Evaluates and approves performance evaluations of subordinate staff.

-  Maintains records and writes reports.

**Duties**

In addition to performing the duties of Assignment Levels I - III at a more difficult and responsible level, as described above, performs the following:

-  Participates in the formulation of internal regulations and procedural guidelines for the operation of the dietary service.

-  Assists in the preparation and submission of annual personnel service budget, including budget for new equipment.

-  Conducts research and investigates studies regarding new developments in dietetics and the use of modified or special diets in the treatment of diseases.

-  Develops, implements, coordinates and evaluates ongoing quality assurance measures and ensures proper follow-up.

**Minimum Qualifications**

Qualification Requirements:

For appointment to Assignment Level I

-  Baccalaureate degree from an accredited college or university, with a major in Dietetics or Foods and Nutrition in a program approved by the American Dietetic Association (ADA); or,

-  Registration or eligibility for registration by the Commission on Dietetic Registration (CDR) as a Registered Dietitian or New York State Certification as a Dietitian-Nutritionist.

For appointment to Assignment Level II

-  Registration or eligibility for registration by the CDR as a Registered Dietitian or New York State Certification as a Dietitian-Nutritionist.

For appointment to Assignment Levels III and IV

-  Registration by the CDR as a Registered Dietitian or New York State Certification as a Dietitian-Nutritionist.

Special Note for Dietitians assigned to Post-Acute Care (Long-Term Care) facility:

Under the Medicare and Medicaid Programs, Reform of Requirements for Long-Term Care Facilities, as outlined in Section 483.60 of Title 42 of the Code of Federal Regulations all newly-hired Dietitians, Levels I-IV assigned to a Post-Acute Care (Long-Term Care) facility, are required to have New York State Certification, issued by the New York State Education Department (NYSED), as a Dietitian-Nutritionist at the time of hire. Dietitians, Levels I-IV hired prior to November 28, 2016, assigned to a Post-Acute Care (Long-Term Care) facility are required to obtain New York State Certification, issued by the NYSED, as a Dietitian-Nutritionist on or before November 28, 2021.

**Department Preferences**

**How To Apply**

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

Dietitian - Level IV

**Marketing Statement**

NYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception. Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States. Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

**Duties & Responsibilities**

**Purpose of Position **:

This class of positions encompasses work of varying degrees of difficulty and responsibility in the performance of liaison functions between City agencies, local residents, and community organizations, in order to: provide assistance, obtain participation and support for housing development and community development and implement public service programs. Performs tasks in the field or in an office, as assigned. Supervises staff. All personnel perform related work.

Under general supervision, performs duties involving liaison activities between City agencies, local residents, and community organizations.

**Examples Of Typical Tasks**

At a higher level, performs the duties of Assignment Level I:

-  Interviews local residents, landlords, government personnel, business people and youths to solicit

support for community development programs, to ascertain needs of communities and to determine

courses of action to meet those needs which are acceptable to the communities.

-  Interviews staff and representatives of governmental, educational, and social agencies and unions for the purposes of securing information for and transmitting information from community organizations and residents.

-  Assists in the preparation and distribution of informational materials relating to the programs, objectives, and activities of both communities and educational institutions.

-  Assists in the training of subordinate staff.

-  Makes written and oral reports as required.

-  Keeps records related to programs, activities, objectives, etc.

In addition to performing duties of Assignment Level I at a higher level, as described above, also performs the following:

-  Directs staff or works as a team with other community liaison workers in the performance of liaison activities; may supervise or coordinate field office operations or operational units.

-  Consults and maintains liaison with residents, landlords, representatives of community organizations, students, parents, staff of schools, unions and other public and private agencies.

-  Explains programs and policies to community groups and to community liaison contacts and interprets and relays information from the community.

-  Participates in the planning, organization and implementation of programs involving community participation. Collects, evaluates, and reports information regarding community needs and objectives; communicates findings to appropriate agencies for necessary action. Assists in the conduct of outreach programs.

-  Assists in mediating problems between the community and schools, hospitals, and other City agencies for residents and community groups in the City.

-  Works as a member of an interdisciplinary team assisting in providing supportive therapy and making referrals to City agencies, social service agencies, community organizations and other organizations that provide health and social services.

-  Counsels community residents, property owners, local businesses and groups on their rights and obligations and on available community and governmental resources.

-  Makes recommendations on effective mobilization for participation in community development and program feasibility and improvement.

-  Recommends policies, procedures, and priorities for City agencies in dealing with schools, residents, and community groups.

-  Interviews community residents and assists them in completing forms; completes other relevant reports and forms and performs related clerical work.

**Minimum Qualifications**

For Appointment to Level I

-  One year of full-time experience in a government agency or community organization in providing community services to the public or in assisting members of the community in obtaining community services; or

-  Completion of an approved six month training program of combined classroom training and on-the-job experience in community liaison work, plus six months of full-time experience as described in 1 above.

For Appointment to Level II

In addition to meeting the qualification requirements of Assignment Level I, appointment to Level II requires:

-  Two additional years of full-time experience in counseling, community work or community health activities in a government agency or community organization engaged in providing community services to the public, assisting members of the community in obtaining community services or maintaining liaison with schools, community organizations or other government agencies for the purpose of providing assistance and obtaining participation and support for implementation of community or public service programs; or

-  Education and/or experience equivalent to 1 above. Study at an accredited college in sociology, psychology or other behavioral science may be substituted on the basis of 30 semester credits for each year of the experience described above. However, all persons must have at least one year of the full-time experience described above.

For Appointment to Level III

In addition to meeting the qualification requirements of Assignment Level II, appointment to Level III requires:

-  One additional year of full-time experience as described in 1 above.

For Appointment to Level IV

In addition to meeting the qualification requirements for Assignment Level III, appointment to Level IV requires:

-  One additional year of full-time experience.

**Department Preferences**

**How To Apply**

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

Community Liaison Worker - Level II

**Marketing Statement**

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers.

NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts.

**Duties & Responsibilities**

Under the general direction of the Director of Safety & Environmental Health, or designee, the Occupational Safety & Environmental Health Coordinator is responsible to lead initiatives related to incident response and reporting of workplace violence and staff occupational injuries. Conduct routine safety rounds in all facilities where CHS employees are located while identifying potential environmental safety hazards to the Department of Corrections (DOC) for mitigation. The Occupational Safety & Environmental Health Coordinator will engage with staff to identify safety gaps or environmental health concerns, provide on-going support and follow-up for staff involved in workplace violence incidents and/or who have suffered occupational injuries. This position serves as a central resource for safety education, incident response, and environmental risk mitigation across all CHS sites and services.

**Key Responsibilities**

- Respond on-site to serious incidents of workplace violence, occupational injury, or environmental hazards, to provide support, gather factual information and develop a detailed report of findings.

- Conduct post-incident well-being checks for employees who were involved in a workplace violence incident or who may have sustained a severe work-related injury.

- Assist in maintaining workplace violence, occupational injury, and other safety-related databases and logs.

- Compile workplace violence and staff injury reports for distribution to required entities.

- Performs regularly scheduled and unannounced walkthroughs of Rikers Island, community warehouses, outposted sites, and court-based facilities for the purpose of engaging staff to identify, document and address their workplace concerns in a timely manner.

- Conduct in-service education to healthcare personnel on safety procedures, including but not limited to situational awareness, workplace violence prevention, and emergency response actions.

- Represent CHS as needed in internal or external committees and workgroups where Safety representation or perspective is required.

- Implement and maintain safety standards and protocols that comply with local, state, and federal regulations. This includes conducting routine safety inspections and risk assessments to identify potential hazards.

- Other relevant assignments as required.

**Minimum Qualifications**

-  A Master’s degree from an accredited college or university in Public Administration, Public Health, Business Administration, or a related discipline, and one (1) year of full-time experience in an administrative capacity in business management systems, general administration, health care or medical/patient systems administration; or,

-  A Baccalaureate Degree from an accredited college or university in Public Administration, Public Health, Business Administration, or a related discipline, and two (2) years of full-time experience in an administrative capacity in business management systems, general administration, health care or medical/patient systems administration.

**Department Preferences**

- Associate’s Degree in human resources, business administration, or related field; or,

- An equivalent combination of training, education and experience in related fields; and,

- Strong analytical skills for risk assessment and ability to develop reports and analysis;

- In-depth understanding of occupational safety standards with proficiency in conducting safety inspections and audits;

- Strong training and instructional abilities;

- High degree of professionalism, courtesy, strong work ethic, integrity, regard for confidentiality and ability to work with discretion on sensitive matters.

- Possess a valid driver’s license.

- Flexibility to work alternative shifts when required.

**How To Apply**

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

Occupational Safety & Environmental Health Coordinator, Correctional Health Services

**Marketing Statement**

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

**Duties & Responsibilities**

Purpose of Position:

Under supervision, with some latitude for independent judgement and initiative, participates, coordinates and implements one or more Human Resources functions, such as recruitment, confidential background investigations, onboarding, benefits and leaves administration, off boarding, employee relations, learning and development, personnel compliance and records management. Ensures compliance with all applicable NYC Health + Hospitals policies and procedures, and all applicable federal, state, and local laws.

**Essential Duties And Responsibilities**

-  Participates in recruitment activities, including career fair planning, preparing and posting employment or volunteer opportunities, reviewing applications, informing hiring managers of qualified candidates, and scheduling interviews.

-  Ensures that applicable positions are filled through the civil service testing and selection process, including staffing and attending hiring events and participating in interviews, while maintaining compliance with all relevant civil service and NYC Health + Hospitals laws, rules and regulations.

-  Facilitates or coordinates the onboarding of new hires and transfers by ensuring completion of confidential background investigations and that all necessary documents and information have been reviewed and submitted, including civil service processing, fingerprints, work/education verification, review of employment documents, and completion of associated data entry; promptly informs supervisors of inconsistencies or concerns.

-  Maintains the accuracy and integrity of the Human Capital Management system data by confidentially, accurately and efficiently reviewing and processing employment transactions (e.g., promotions, salary adjustments, transfers), and issues corresponding notifications.

-  In collaboration with appropriate departments and/or teams, implements, coordinates, and monitors training activities and other developmental opportunities for employees, including new employee orientation programs and annually required trainings; may analyze training needs and propose recommendations.

-  Investigates, resolves and/or appropriately redirects employee requests for payroll assistance, employee relations support, and/or guidance related to other issues, as necessary.

-  Recruits, screens and facilitates placement of candidates for employment, and participates in recruitment events, as needed.

-  Coordinates the monitoring and maintenance of performance management programs and records, ensuring that evaluations are completed in accordance with applicable procedures; provides notifications and assistance to employees and supervisors, as needed.

-  Maintains regulatory compliance by ensuring the accurate completion and periodic auditing of Human Resources and background records; issues prompt notifications regarding inconsistencies and employee credential expirations; prepares related reports, as necessary.

-  Administers employee benefit plans and programs, and assists employees with options, enrollment, and changes.

-  Coordinates the confidential collection, analysis, and presentation of workforce-related data, including recruitment/retention reporting.

-  Actively participates and successfully completes training in all human capital management systems, including all required annual refresher trainings to ensure continued proficiency and compliance.

-  May participate in special projects to determine the effectiveness of various Human Resources programs, and may engage in policy studies involving alternatively proposed programs, policies and procedures.

-  May be responsible for managing the Human Resources Department’s front desk/reception area, including answering phones, providing information, distributing and collecting confidential Human Resources information.

-  Performs other related transactional Human Resources and/or administrative support tasks confidentially, as necessary.

**Minimum Qualifications**

-  Bachelor’s Degree from an accredited college or university in Human Resources Management, Business Administration, Public Relations, Healthcare Administration, Psychology, Communications or a related discipline; or

-  Associate’s Degree or sixty (60) credits towards completion of a Bachelor's Degree from an accredited college or university in a discipline listed in 1 above or a related discipline; and two (2) of relevant experience in human resources or personnel administration, employee relations, learning and development, talent acquisition, customer service (involving dispensing information and resolving customer concerns), or in a related function requiring strong interpersonal, communication, and leadership skills and proficiency with technology, such as database management, Outlook, Peoplesoft, Oracle and other Microsoft Office applications.

**Department Preferences**

- At least two (2) years of prior HR experience in a public agency or governmental sector, with at least one year of experience in onboarding and/or background investigations or similar

- Transactional Human Resources experience, including onboarding and/or background investigations

- Strong interpersonal skills.

- Analytical and creative problem-solving skills.

- Solid Time management skills and the ability to work under pressure with tight deadlines.

- Ability to learn and apply new information

- Ability and willingness to work extended and flexible hours as needed to accomplish goals.

- Experience and understanding of civil service administration process

- Ability to work in a collaborative team. environment and work within aggressive timeframes.

**How To Apply**

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

Background Coordinator

**Marketing Statement**

Queens Hospital Center is making good on its promise to the people of southeastern and central Queens to maximize both patient convenience and positive clinical outcomes. Residents of Queens can count on the delivery of quality medical care right in their own borough. In 2002 the hospital opened a state-of-the-art, 261-bed facility that includes the Queens Cancer Center, the first comprehensive cancer treatment center in the borough.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

**Duties & Responsibilities**

**Purpose of Position **:

Under supervision, performs routine security inspections of buildings and grounds to prevent trespassing, property damage or loss. Performs related work as required.

**Examples Of Typical Tasks**

-  Conducts periodic tours of buildings and grounds to inspect doors, windows, gates, locks and equipment.

-  Monitors for unauthorized entry, fire hazards, leaks from water or steam lines, and other conditions which might result in property damage or loss.

-  Maintains order by preventing trespassing and discouraging loitering.

-  Responds to incoming telephone calls and doorbells.

-  Operates elevators during emergency situations.

-  May operate heating equipment as required.

**Minimum Qualifications**

-  Valid New York State Security Guard registration card issued by the Department of State; and

-  Satisfactory completion of a 16-hour On-the-Job Training (OJT) course within ninety (90) days of employment.

**Special Note**

Employees in this title are required to complete an 8-hour in-service training course within one (1) calendar year of completion of the 16-hour OJT course, and annually thereafter.

**Department Preferences**

**How To Apply**

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

**Marketing Statement**

Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various convenient locations.

At NYC Health + Hospitals, our mission is to deliver high-quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

**Duties & Responsibilities**

**Purpose of Position **:

This class of positions encompasses work of varying degrees of difficulty and responsibility in the performance of liaison functions between City agencies, local residents, and community organizations, in order to: provide assistance, obtain participation and support for housing development and community development and implement public service programs. Performs tasks in the field or in an office, as assigned. Supervises staff. All personnel perform related work.

Under general supervision, performs duties involving liaison activities between City agencies, local residents, and community organizations.

**Examples Of Typical Tasks**

At a higher level, performs the duties of Assignment Level I:

-  Interviews local residents, landlords, government personnel, business people and youths to solicit

support for community development programs, to ascertain needs of communities and to determine

courses of action to meet those needs which are acceptable to the communities.

-  Interviews staff and representatives of governmental, educational, and social agencies and unions for the purposes of securing information for and transmitting information from community organizations and residents.

-  Assists in the preparation and distribution of informational materials relating to the programs, objectives, and activities of both communities and educational institutions.

-  Assists in the training of subordinate staff.

-  Makes written and oral reports as required.

-  Keeps records related to programs, activities, objectives, etc.

In addition to performing duties of Assignment Level I at a higher level, as described above, also performs the following:

-  Directs staff or works as a team with other community liaison workers in the performance of liaison activities; may supervise or coordinate field office operations or operational units.

-  Consults and maintains liaison with residents, landlords, representatives of community organizations, students, parents, staff of schools, unions and other public and private agencies.

-  Explains programs and policies to community groups and to community liaison contacts and interprets and relays information from the community.

-  Participates in the planning, organization and implementation of programs involving community participation. Collects, evaluates, and reports information regarding community needs and objectives; communicates findings to appropriate agencies for necessary action. Assists in the conduct of outreach programs.

-  Assists in mediating problems between the community and schools, hospitals, and other City agencies for residents and community groups in the City.

-  Works as a member of an interdisciplinary team assisting in providing supportive therapy and making referrals to City agencies, social service agencies, community organizations and other organizations that provide health and social services.

-  Counsels community residents, property owners, local businesses and groups on their rights and obligations and on available community and governmental resources.

-  Makes recommendations on effective mobilization for participation in community development and program feasibility and improvement.

-  Recommends policies, procedures, and priorities for City agencies in dealing with schools, residents, and community groups.

-  Interviews community residents and assists them in completing forms; completes other relevant reports and forms and performs related clerical work.

**Minimum Qualifications**

For Appointment to Level I

-  One year of full-time experience in a government agency or community organization in providing community services to the public or in assisting members of the community in obtaining community services; or

-  Completion of an approved six month training program of combined classroom training and on-the-job experience in community liaison work, plus six months of full-time experience as described in 1 above.

For Appointment to Level II

In addition to meeting the qualification requirements of Assignment Level I, appointment to Level II requires:

-  Two additional years of full-time experience in counseling, community work or community health activities in a government agency or community organization engaged in providing community services to the public, assisting members of the community in obtaining community services or maintaining liaison with schools, community organizations or other government agencies for the purpose of providing assistance and obtaining participation and support for implementation of community or public service programs; or

-  Education and/or experience equivalent to 1 above. Study at an accredited college in sociology, psychology or other behavioral science may be substituted on the basis of 30 semester credits for each year of the experience described above. However, all persons must have at least one year of the full-time experience described above.

**Department Preferences **

**Marketing Statement**

Queens Hospital Center is making good on its promise to the people of southeastern and central Queens to maximize both patient convenience and positive clinical outcomes. Residents of Queens can count on the delivery of quality medical care right in their own borough. In 2002 the hospital opened a state-of-the-art, 261-bed facility that includes the Queens Cancer Center, the first comprehensive cancer treatment center in the borough.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

**Duties & Responsibilities**

**Purpose of Position **:

This class of positions encompasses work of varying degrees of difficulty and responsibility in the performance of liaison functions between City agencies, local residents, and community organizations, in order to: provide assistance, obtain participation and support for housing development and community development and implement public service programs. Performs tasks in the field or in an office, as assigned. Supervises staff. All personnel perform related work.

Under general supervision, performs duties involving liaison activities between City agencies, local residents, and community organizations.

**Examples Of Typical Tasks**

At a higher level, performs the duties of Assignment Level I:

-  Interviews local residents, landlords, government personnel, business people and youths to solicit

support for community development programs, to ascertain needs of communities and to determine

courses of action to meet those needs which are acceptable to the communities.

-  Interviews staff and representatives of governmental, educational, and social agencies and unions for the purposes of securing information for and transmitting information from community organizations and residents.

-  Assists in the preparation and distribution of informational materials relating to the programs, objectives, and activities of both communities and educational institutions.

-  Assists in the training of subordinate staff.

-  Makes written and oral reports as required.

-  Keeps records related to programs, activities, objectives, etc.

In addition to performing duties of Assignment Level I at a higher level, as described above, also performs the following:

-  Directs staff or works as a team with other community liaison workers in the performance of liaison activities; may supervise or coordinate field office operations or operational units.

-  Consults and maintains liaison with residents, landlords, representatives of community organizations, students, parents, staff of schools, unions and other public and private agencies.

-  Explains programs and policies to community groups and to community liaison contacts and interprets and relays information from the community.

-  Participates in the planning, organization and implementation of programs involving community participation. Collects, evaluates, and reports information regarding community needs and objectives; communicates findings to appropriate agencies for necessary action. Assists in the conduct of outreach programs.

-  Assists in mediating problems between the community and schools, hospitals, and other City agencies for residents and community groups in the City.

-  Works as a member of an interdisciplinary team assisting in providing supportive therapy and making referrals to City agencies, social service agencies, community organizations and other organizations that provide health and social services.

-  Counsels community residents, property owners, local businesses and groups on their rights and obligations and on available community and governmental resources.

-  Makes recommendations on effective mobilization for participation in community development and program feasibility and improvement.

-  Recommends policies, procedures, and priorities for City agencies in dealing with schools, residents, and community groups.

-  Interviews community residents and assists them in completing forms; completes other relevant reports and forms and performs related clerical work.

**Minimum Qualifications**

-  Three (3) years of full-time experience in counseling, community work or community health activities in a government agency or community organization engaged in providing community services to the public, assisting members of the community in obtaining community services or maintaining liaison with schools, community organizations or other government agencies for the purpose of providing assistance and obtaining participation and support for implementation of community or public service programs; or

-  Education and/or experience equivalent to 1. above. Completion of an approved six (6) month training program of combined classroom training and on-the-job experience in community liaison work may be substituted for six (6) months of experience. Study at an accredited college in sociology, psychology or other behavioral science may be substituted on the basis of thirty (30) semester credits for each year of the experience described above. However, all persons must have at least one (1) year of the full-time experience described above.

Note: Preference will be given to applicants with at least a high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization.

**Department Preferences**

**How To Apply**

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

**Marketing Statement**

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

**Duties & Responsibilities**

**Purpose of Position **:

This class of positions encompasses supervisory and/or administrative work of varying degrees of difficulty and responsibility in the field of health information management. Performs quality review of records and/or documentation provided by clinical staff. Contributes to, and ensures the appropriateness of code and Diagnosis-Related Group (DRG) assignment in order to facilitate consistency, accuracy, and efficiency in claims processing, data collection, and quality reporting. All personnel perform related work.

Under supervision, performs assigned duties related to medical record and health information documentation, coding, validation, processing, and quality assurance.

**Examples Of Typical Tasks**

-  Validates the completeness, accuracy, and specificity of code assignments for inpatient, outpatient, and ambulatory surgery records in accordance with established coding guidelines. Ensures that all documented diagnoses and procedures are properly coded.

-  Validates the accuracy of DRG assignment.

-  Validates the accuracy of additional information abstracted from the clinical record.

-  Monitors denials and appeals. Performs DRG denial reviews for appropriate parties. Ensures that denials are responded to in a timely manner; submits monthly reports.

-  Monitors data integrity and accuracy; makes necessary data corrections and entry. Performs chart review to determine data quality.

-  Identifies and reports on cases with documentation inadequacies, inconsistencies, and other issues with opportunities for improvement. Evaluates root causes and proposes corrective action for same.

-  Generates physician queries as needed in order to obtain clarification of medical record documentation. Validates that physicians have been queried according to established procedure.

-  Confers with coding specialists, and oversees and evaluates work performance. Provides ongoing and specific feedback to coding staff and management team regarding review findings.

-  Provides education and training to new and existing health information management staff.

-  Instructs physicians, nurses, health information management staff, and other appropriate personnel regarding documentation requirements as related to coding.

-  Works with other departments to ensure that accurate reporting and reimbursement are facilitated.

-  Assigns codes for diagnoses and procedures according to the current classification system for inpatient, outpatient, and ambulatory surgery records and in accordance with established coding guidelines.

-  Performs concurrent and retrospective clinical documentation review and provides data when necessary.

-  Reviews and analyzes clinical records for compliance with appropriate regulatory requirements.

-  Effectively utilizes computer applications and other coding and abstracting software and hardware as necessary.

-  Performs other related duties as assigned or directed.

**Minimum Qualifications**

-  Possession of a Registered Health Information Administrator (RHIA) credential from AHIMA and two (2) years of satisfactory experience in coding and abstracting medical records in a recognized hospital or health care organization, of which one (1) year has been in a supervisory and/or administrative capacity; or

-  Possession of a Registered Health Information Technician (RHIT) credential from AHIMA and four (4) years of satisfactory experience in coding and abstracting medical records in a recognized hospital or health care organization, of which two (2) years have been in a supervisory and/or administrative capacity; or

-  Possession of a valid certificate as a Certified Coding Specialist (CCS) from AHIMA and six (6) years of satisfactory experience in coding and abstracting medical records in a recognized hospital or health care organization, of which three (3) years have been in a supervisory and/or administrative capacity; or

-  A satisfactory equivalent of education and experience.

**Department Preferences**

-  ICD-10 CM and PCS Coding

-  EPIC 3M360

-  Sentinel Software System

-  AHIMA Coding Guidelines

**How To Apply**

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

Health Information Management Specialist Level I

**Marketing Statement**

NYC Health + Hospitals/North Central Bronx (NCB) is a member facility of the New York City Health + Hospitals system, one of eleven acute care facilities within the City of New York. A 215-bed community hospital, NCBH specializes in women’s and children’s services. It also provides Behavioral Health acute and ambulatory care. Its busy outpatient department has led the way in community-based care delivered in a compassionate and culturally-appropriate manner. It’s Labor and Delivery service safely brings more than 800 babies into the world each year. NCBH is committed to providing safe, high-quality medical care for any and all in need.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

**Duties & Responsibilities**

**Purpose of Position **:

This class of positions encompasses clerical related office activities utilizing manual and automated office systems; duties may include supervision of employees performing routine tasks appropriate to each Assignment Level. All personnel perform related work.

Under supervision, with latitude for independent judgment, performs supervisory and/or moderately difficult clerical duties.

**Examples Of Typical Tasks:**

At a higher level, performs the duties of Assignment Level II:

-  Performs responsible clerical work in various administrative and operational areas by processing, recording, checking, and maintaining records; files and invoices using alphabetical and numerical procedures including data/control coding; furnishes information and prepares reports requiring the selection of data from simple records or statistics.

-  Performs ordinary mathematical computations.

-  Checks records for accuracy of information and for conformity with established policies and procedures.

-  Operates a telephone call directory, multi-line phone, or switchboard.

-  Performs clerical operations in an assigned area, such as the filing of materials and the searching of files for difficult to locate materials.

-  Performs data entry and retrieval using a personal computer, video display terminal, or other automated

office systems.

-  Performs routine data processing functions in the area of production control.

-  May perform incidental typing.

-  May supervise and instruct a small group engaged in the performance of data entry and retrieval operations.

-  In the temporary absence of the supervisor, may perform his/her supervisory duties not in excess of 30 work days or 210 hours in a calendar year.

**In New York City Health + Hospitals In Addition To Performing The Duties As Described Above, May Also Perform The Following:**

Compiles and maintains central file of health care setting and clinic patient medical records; compiles medical care and census data for statistical reports, maintains indexes on patient, disease, operation and other categories.

In addition to performing the duties of Assignment Level II at a higher level, also performs the following typical tasks:

-  Supervises and instructs a small unit of group(s) engaged in clerical activities.

-  Plans, assigns, and reviews the work of subordinates, and is generally responsible for the satisfactory completion of the work performed in the unit or group(s).

-  Serves as principal assistant to a Supervisor of a large section or unit.

-  Performs moderately difficult and responsible clerical work in maintaining and checking various kinds of records.

-  Assists in preparing and arranging for services and activities in connection with receptions and other public functions.

-  Supervises the operation of one or more multiple switchboards.

-  Performs moderately difficult data entry and retrieval using a video display terminal or other automated office systems and/or supervises and instructs staff in such routine functions.

-  Performs responsible clerical work in areas such as personnel administration, payroll, accounts, budgeting, methods and organization, employee benefits administration, and other administrative and operational areas by processing, recording, checking, and maintaining records, furnishing information, and preparing reports.

-  In a shop or field setting, assists in the performance of administrative duties or performs difficult and responsible clerical tasks related to shop and field operations such as: receiving and transmitting radio and telephone messages; maintaining all time and personnel records of shop or field location; preparing other required shop or field reports; requisitioning supplies and maintaining shop inventory control of stock; typing and operating other automated office equipment.

-  May perform incidental typing using a standard office typewriter, word processing equipment or other automated office systems.

**In New York City Health + Hospitals In Addition To Performing The Duties As Described Above, May Also Perform The Following:**

May provide clerical support in health care setting patient care units; as directed by medical staff, prepares, compiles, maintains, files, and/or retrieves patient medical records; records diet instructions; requisitions supplies; answers telephones and relays messages to patients and medical staff; directs visitors to patient's rooms, distributes mail, newspapers, etc., inventories patient's personal effects and stores them following proper procedures.

**Minimum Qualifications**

-  A high school diploma or its educational equivalent; and

-  Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

**Department Preferences**

**How To Apply**

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

Clerical Associate - L III

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