Training Program Manager
Lexington, KY
Full-time
Onsite
1 month ago
About the role
NOBLE supports the Nation's readiness with a team strategically located worldwide, 150+ contract vehicles, and millions of products. NOBLE offers best-in-class products, solutions, services, and logistics capabilities in the Defense and Government Services industry.
Position Summary
The Training Program Manager is a key leader within Noble IQ™, responsible for owning the development, coordination, execution, and financial performance of training programs across a wide range of markets and customers.
This role operates with a high degree of autonomy and decision-making authority, managing programs from initial opportunity through execution and close-out. The Training Program Manager is empowered to make operational, financial, and programmatic decisions within their portfolio to ensure successful delivery, customer satisfaction, and profitability.
The position plays a critical role in driving growth, maintaining curriculum relevance, and ensuring Noble IQ training programs are delivered with consistency, quality, and operational excellence.
Key Responsibilities
Program Ownership & Growth
Financial Authority & P&L Accountability
Instructor Cadre Leadership
Curriculum Oversight & Adaptation
Scheduling & Program Execution Authority
Documentation, Reporting & Compliance
Equipment, Materials & Logistics Decision-Making
Contract & Program Management
Cross-Functional Leadership
Decision-Making Authority
This role is empowered to:
Escalation to leadership is expected only for:
Impact of the Role
The Training Program Manager is directly responsible for the success, growth, and profitability of Noble IQ's training programs. By operating with autonomy and accountability, this role ensures programs are executed efficiently, customers receive exceptional value, and Noble IQ continues to expand its reach and reputation across diverse markets.
Position Summary
The Training Program Manager is a key leader within Noble IQ™, responsible for owning the development, coordination, execution, and financial performance of training programs across a wide range of markets and customers.
This role operates with a high degree of autonomy and decision-making authority, managing programs from initial opportunity through execution and close-out. The Training Program Manager is empowered to make operational, financial, and programmatic decisions within their portfolio to ensure successful delivery, customer satisfaction, and profitability.
The position plays a critical role in driving growth, maintaining curriculum relevance, and ensuring Noble IQ training programs are delivered with consistency, quality, and operational excellence.
Key Responsibilities
Program Ownership & Growth
- Own assigned training programs and opportunities from initial engagement through execution and completion
- Identify, pursue, and develop training opportunities across public safety, government, private sector, and international markets
- Lead customer discovery, needs assessments, and program scoping discussions, making decisions on program approach and structure
- Develop proposals, statements of work (SOWs), and training solutions aligned with customer requirements and Noble IQ capabilities
- Establish pricing strategies and program structures within defined financial targets and organizational guidelines
- Manage and track opportunities through various procurement and contracting processes with minimal oversight
Financial Authority & P&L Accountability
- Build, manage, and own program budgets, including instructor costs, travel, materials, and logistics
- Maintain full accountability for revenue, expenses, margins, and overall program profitability
- Make real-time financial decisions to adjust staffing, logistics, or delivery methods to meet margin and performance goals
- Provide forecasting and reporting to leadership while proactively identifying risks and solutions
Instructor Cadre Leadership
- Select, assign, and manage instructors based on program needs and qualifications
- Make decisions on instructor utilization, deployment, and performance management
- Ensure instructors are prepared, aligned, and equipped to deliver high-quality training
- Maintain direct communication and oversight of instructor cadre to ensure readiness and accountability
Curriculum Oversight & Adaptation
- Oversee curriculum development, updates, and customization to ensure relevance and effectiveness
- Make decisions on curriculum adjustments based on customer needs, operational trends, and instructor feedback
- Ensure alignment with applicable standards while maintaining flexibility to adapt training delivery
- Drive continuous improvement of course content and instructional methods
Scheduling & Program Execution Authority
- Own scheduling and coordination of all assigned training programs, including instructors, locations, and logistics
- Make decisions regarding staffing, scheduling adjustments, and resource allocation to ensure successful execution
- Provide instructors with clear expectations, guidance, and operational direction
- Serve as the primary decision-maker and escalation point for program execution challenges
Documentation, Reporting & Compliance
- Ensure completion and quality of all required documentation, including rosters, evaluations, and after-action reports
- Establish and maintain standards for program documentation and reporting
- Ensure compliance with internal processes and customer requirements
Equipment, Materials & Logistics Decision-Making
- Determine equipment, materials, and logistical requirements for each program
- Coordinate with internal teams while maintaining authority over program-specific needs and priorities
- Make decisions regarding allocation, use, and readiness of training assets
Contract & Program Management
- Manage program scope, deliverables, timelines, and performance requirements
- Make decisions to ensure alignment with contract requirements and customer expectations
- Support contract modifications, adjustments, and close-out activities as needed
Cross-Functional Leadership
- Operate as the primary owner of assigned programs while collaborating with Sales, Operations, and Service teams
- Provide leadership with updates focused on outcomes, risks, and opportunities—not routine approvals
- Represent Noble IQ with authority and professionalism in interactions with customers and partners
Decision-Making Authority
This role is empowered to:
- Make program-level operational and financial decisions within approved budgets and strategic guidelines
- Adjust staffing, scheduling, and delivery methods to ensure success
- Customize training solutions based on customer needs
- Act as the primary decision-maker during program execution
Escalation to leadership is expected only for:
- Significant financial deviations outside approved thresholds
- Contractual or legal exceptions
- Strategic changes that impact broader organizational priorities
Impact of the Role
The Training Program Manager is directly responsible for the success, growth, and profitability of Noble IQ's training programs. By operating with autonomy and accountability, this role ensures programs are executed efficiently, customers receive exceptional value, and Noble IQ continues to expand its reach and reputation across diverse markets.
Skills
OtherIT Services and IT Consulting