Nivea Hospitality is committed to delivering excellence in all areas of hotel development, operations, profitability, and guest services.

Operations management - We have a relentless discomfort with the status quo, and we aim to improve operational performance everyday.
Design and construction - With over 30 years of development and construction experience we can take your vision and ideas and turn them into reality.
Team member training and development - We aim to create an engaging environment that fosters a fulfilling life experience for all of our team members.
eCommerce oversight - We lead all social media, website, and online marketing aspects of our hotel partners.
Superior client communication - We make it a priority to provide personal attention to the needs of owners and team members by being accountable, responsive, and available.
Simple agreements - We begin our relationships with easy to understand, transparent agreements.

Industry: Hospitality
Company Size: 2-10 employees

Nivea Hospitality

Savvy Admin PROD

**Join our award winning team**

**Front Desk Receptionist Staff Needed (3pm-11pm)**

Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at **The Sleep Ellenboro, WV.**

**About the Hotel: ** The Sleep Inn Ellenboro is an award winning hotel, located in Ellenboro, WV access to the great outdoors. We are committed to providing exceptional guest experiences. We believe that the friendliness of the staff plays a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us.

**Location: Sleep Inn Ellenboro, 29 South main street Ellenboro, WV 26346.**

**Essential Job Functions**

-  Check-in and Check-out: Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, and policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.

-  Room Assignments: They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.

-  Guest Service: Front Desk agents provide a range of services to guests, which includes information about local attractions and services.

-  Handling Guest Concerns: If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.

-  Payment and Billing: They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.

-  Safety and Security: Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures

-  Phone and Reservations: They answer phone calls, take reservations, and manage room availability through the hotel's booking system.

-  Administrative Tasks: Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles, and keeping track of room inventory.

-  Communication: Effective communication is key in this role, as front desk agents must interact with guests, hotel staff, and management, ensuring that information flows smoothly and accurately.

-  Hospitality: They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.

Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to detail.

-  Must be available to work weekends and evenings.

**Job Type: ** Full-time

**Work Location: ** In person

Front Desk Receptionist (3pm-11pm)

~~**Join Our Team = Hotel Housekeeping Staff Needed** ~~Are you passionate about ensuring a clean and welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our housekeeping staff at Schoenbrunn Inn New Philadelphia.

~~**About the hotel: Schoenbrunn Inn is a boutique hotel, committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Conveniently located off of Interstate 77 in Tuscarawas County.** ~~**Position Overview**

~~**Job Title: ** ~~Hotel Housekeeper

~~**Location: 1186 West High Avenue, New Philadelphia, Ohio 44663** ~~~~**Employment Type: ** ~~ Full-time/Part-time

**Key Responsibilities**

As a housekeeping staff member, your responsibilities will include:

~Cleaning and maintaining guest rooms to the highest standards of cleanliness and hygiene.

~Replenishing amenities, linens, and supplies in guest rooms.

~Collaborating with fellow team members to ensure the overall cleanliness and organization of the hotel.

~Responding to guest requests and ensuring their needs are met promptly and courteously.

~Following health and safety guidelines and protocols to maintain a safe working environment.

**Qualifications**

To be successful in this role, you should possess the following qualities and qualifications:

~Previous housekeeping or cleaning experience is a plus but not required.

~Attention to detail

~Ability to work well in a team and communicate effectively.

~A commitment to delivering exceptional guest experiences.

~Willingness to learn and follow safety guidelines and procedures.

**What We Offer**

~Opportunities for growth and advancement within the hotel.

~A supportive and friendly environment.

~Training and development to enhance your skills and knowledge.

~Discounts on stays at all Choice Hotels properties.

- Must be available 7 days a week including weekends

Job Types: Full-time, Part-time

Salary: $12.00 per hour

**Benefits**

- Employee discount

- Dental Insurance

- Vision Insurance

- Life Insurance

**Shift**

- 8 hour shift

Work Location: In person

Hotel Housekeeper-New Philadelphia OH

**Join our Team!**

Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at **Schoenbrunn Inn at 1186 West High Avenue in New Philadelphia, OH.**

**About the Hotel: ** Schoenbrunn Inn is a boutique hotel, committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Conveniently located off of Interstate 77 in Tuscarawas County.

**Essential Job Functions**

-  ** Check-in and Check-out** : Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.

-  **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.

-  **Guest Service** : Front Desk agents provide a range of services to guests, which includes information about local attractions and services.

-  **Handling Guest Concerns** : If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.

-  **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.

-  **Safety and Security** : Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures

-  **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system.

-  **Administrative Tasks** : Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory.

-  **Communication** : Effective communication is key in this role, as front desk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately.

-  **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.

Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of our hotel. Their role requires a combination of customer skills, organizational abilities, and attention to details.

**Job Type: ** Part-time

**Starting rate: ** $13.00 per hour

**Employee Benefits**

Vison, Dental, Life Insurance and other supplemental benefits/Holiday pay (worked)/Employee and Friends & Family Choice Hotels travel discounts/Incentive program

**Schedule**

- minimum 8 hour shifts

**Work Location **: In person at 1186 West High Avenue, New Philadelphia, OH 44663

~~Nivea Hospitality (Schoenbrunn Inn and The PUB) is an Equal Opportunity Employer ~~

Hotel Front Desk Representative-2nd Shift (3p-11p)-Part time

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