Technician Network Administrator I - Farmington, NM/Gillette, WY
Gillette, WY
Full-time
Onsite
1 month ago
About the role
Must take a personal and active approach to health, safety and environment and understand and follow all state, federal and company health, safety and environmental requirements applicable to the work area and tasks assigned.
Summary Of Position
Installation, general support and administration of firewalls, network communications and telecoms. Systems include network, firewall, enterprise voice, remote access and VPN's. Provide backend system support and ensure confidentiality, integrity and availability of data for all physical locations of the business. Aid in the growth of all team members, furthering their interpersonal and technical aptitude. This position will be on-call nights and weekends.
Essential Duties/Responsibilities
Necessary Qualifications
Summary Of Position
Installation, general support and administration of firewalls, network communications and telecoms. Systems include network, firewall, enterprise voice, remote access and VPN's. Provide backend system support and ensure confidentiality, integrity and availability of data for all physical locations of the business. Aid in the growth of all team members, furthering their interpersonal and technical aptitude. This position will be on-call nights and weekends.
Essential Duties/Responsibilities
- Demonstrated ability to work with a high level of integrity and teamwork.
- Ability to troubleshoot and specifically diagnose hardware, software, and networking issues.
- Demonstrate an understanding of IS&T systems' interoperation in respect to client server functionality.
- Familiar with Virtual Private Network (VPN).
- Excellent verbal and written communication skills in being succinct and non-technical when required.
- Exceptional interpersonal skills, with a focus on listening, appropriate questioning skills and responding objectively to the thoughts and ideas of others.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Ability to conduct research into a wide range of networking issues as required.
- Maintain existing network switches, routers, firewalls, microwave systems.
- Manage and troubleshoot computer equipment, Local Area Network/Wireless Area Network (LAN/WAN), including all related switches and peripherals with assistance from supporting teams as required.
- Work occasional evenings and weekends when upgrades or projects are required.
- Manage service requests for users via the IT Service Management (ITSM) toolset according to service specifications.
- Thoroughly document, track, monitor incidents and problems, ensuring timely resolution while adhering to change control procedures.
- Setup, install, configure, test, deploy, maintain, upgrade and troubleshoot with external vendors as required.
Necessary Qualifications
- Relevant work experience / certification(s) or actively working to obtain certification(s) in computer related field that may include Cisco CCNA, Palo Alto PCNSE or other similar certifications.
- Ability to research, recommend and develop cost-effective solutions.
- Self-starter with a good work ethic and attitude.
- Manage multiple assignments simultaneously and have strong organizational skills.
- Ability to work both independently and in a team-oriented, collaborative environment with minimal direction is essential.
- Demonstrated ability to reorganize priorities in order to reach the goals and deliverables of assigned projects through analytical and problem-solving expertise.
- Persuasive, encouraging and motivating.
- Forward looking action-oriented team player that works well with cross functional groups.
- Adept at conducting research into project-related issues and products.
- Must be able to learn, understand and apply new technologies.
- Strong written and verbal communication skills in a corporate environment.
- Strong customer service orientation.
- Ability to evaluate and implement new methods and techniques for operational improvement.
- Demonstrates initiative and resourcefulness with little or no supervision.
- Completes assignments with a high level of detail.
- Must be able to manage competing demands, accept criticism and constructive feedback, while being extremely adaptable and flexible.
- Must be assertive, take initiative and be able to analyze and promote more effective alternative strategies to meet company demands.
- Ability to handle sensitive and confidential info mation appropriately.
- Demonstrates competence in key areas of management and leadership expertise including: relationship management, staff direction and motivation, quality management and the achievement of targets.
- Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to frequently sit with frequent forward bending and occasional rotation. The employee must be able to lift, carry and/or move up to 25 pounds. The employee is required to push or pull up to 45 pounds horizontally. The employee frequently is required to use hands to finger, handle or feel and reach with hands and arms. The employee is required occasionally to walk; climb stairs; and stand with rare rotation. The employee may be required to squat repetitively or reach up to 74". Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
- Working Environment: Works in office and site environments. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Travel up to five percent may be required.
Skills
MiningInformation Technology