MillerKnoll is a collective of dynamic brands that comes together to design the world we live in.

Industry: Design Services
Company Size: 10,001+ employees

MillerKnoll

Savvy Admin PROD

**Why join us?**

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

The MillerKnoll Technology team is building a customer-centric, digitally enabled business model to reshape the way our family of brands does business. We’re creating frictionless customer experiences through digital solutions across our platforms. We need a Sr. Technical Analyst focused on the product data information (PIM) platform and product data ecosystem/processes to help us get there.

As Senior Technical Analyst you will be a key member of the Digital Product Team responsible for the technical requirements, business process mapping, configuration, and continuous improvement of the enterprise Product Information Management (PIM) system. This role serves as the primary subject matter expert for the platform, partnering with cross-functional stakeholders to ensure product data is accurate, complete, and delivered efficiently across all downstream channels. The ideal candidate brings deep technical knowledge of PIM systems, integration architecture, strong analytical skills, and the ability to translate complex business requirements into scalable system configurations

**Essential Functions**

Enterworks Platform Administration

-  Support configuration and maintenance of data hierarchies, attribute schemas, business rules and workflow templates

-  Support system upgrades, patches, and environment management in coordination with IT and platform vendor

-  Develop and maintain integrations between the PIM and downstream systems such as e-commerce platforms, ERP, DAM, and syndication channels

Product Data Management

-  Lead the onboarding, enrichment, and quality assurance of product content within the PIM, ensuring adherence to data standards and completeness thresholds

-  Define and enforce data governance policies, taxonomy structures, and attribute standards across product categories

-  Partner with merchandising, marketing, and supply chain teams to gather, validate, and publish accurate product information

-  Monitor data quality dashboards and drive continuous improvement initiatives to reduce errors and gaps

Requirements Analysis & Solution Design

-  Elicit, document, and prioritize business and technical requirements from stakeholders across the enterprise

-  Translate requirements into functional specifications, user stories, and system configurations within the PIM platform.

-  Design and recommend scalable solutions for product data workflows, channel syndication, and digital shelf readiness

-  Conduct gap analyses between current-state processes and desired-state outcomes, presenting findings and recommendations to leadership

Project & Stakeholder Management

-  Lead and coordinate technical workstreams for PIM-related projects, including new category launches, platform enhancements, and integrations

-  Create and maintain project documentation including process flows, data dictionaries, test plans, and training materials

-  Facilitate workshops and working sessions with business stakeholders to drive alignment and adoption

-  Communicate project status, risks, and dependencies to Product Manager and senior leadership

Testing & Quality Assurance

-  Develop and execute test plans for system configurations, integrations, and new features within the platform environment

-  Validate data outputs across all publishing channels to ensure accuracy and consistency

-  Troubleshoot and resolve system issues, data anomalies, and integration failures in a timely manner

-  Partner with QA and IT teams on regression testing for system upgrades and enhancements

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

-  5+ years of experience in a technical analyst, systems analyst, or product data management role

-  2+ years of hands-on experience administering or configuring a PIM system

-  Demonstrated experience writing business and functional requirements, user stories, and system documentation

-  Proficiency with data modeling, attribute schema design, and workflow configuration within PIM or MDM platforms

-  Strong understanding of e-commerce, omnichannel retail, and digital shelf concepts

-  Experience with data integration concepts including APIs, flat-file imports/exports, and ETL processes

-  Excellent analytical and problem-solving skills with high attention to data accuracy.

-  Strong communication skills with the ability to convey technical concepts to non-technical stakeholders.

**Skills And Abilities**

-  A strong focus and excitement for delivering user-centric solutions

-  A passion for and understanding of digital products and marketplaces

-  Strong analytical skills with a deep understanding of the sales & dealer business processes

-  Experience in requirements analysis and definition

-  A deep understanding of the contemporary digital ecosystem

-  Excellent written and verbal communication skills with the ability to influence decision making and creative concepts

-  A history of delivering consistent results with high attention to detail

-  The ability to use automation, communication, software, and tools in the MillerKnoll office environment

-  The ability to perform all essential job functions of the position with or without accommodations

**Who We Hire?**

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.

Senior Technical Analyst

**Why join us?**

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

**GENERAL PURPOSE**

Serves as product champion for specified product line(s) globally by developing, implementing, and managing product management activities to provide optimum sales and profits. Compiles and evaluates research on assigned product line(s) to establish product management strategies. Responsible for product direction, pricing, profit plans and product development, to manage the product line(s) life cycle. Manages assigned product line(s) to approved performance metrics. May lead product business teams and the development of product strategy for select products.

**Essential Functions**

- Defines market opportunities, determined by an analytical assessment. Translates the market need into a product specific criteria and supports the product development and commercialization process with various product management tactics.

- Develops, drives, and implements individual product plans and strategy.

- Directs ongoing analysis and leads the pricing and discounting strategy to provide greatest financial performance.

- Provides direction, makes recommendations, and makes decisions in support of data management system functionality and usage.

- Creates necessary product sales support and training information including product feature summaries, competitive evaluations and pricing comparisons.

- Defines analytical tools and observes research, forming insight and observations necessary to provide insight necessary for decision making.

- Fields general questions including competitive inquires and makes decisions or recommendations to resolve.

- Owns the effort to resolve quality issues, evaluate and drive changes that affect P&L.

- Manages the product life cycle of the product lines from identification, introduction, through growth and maturity, to decline and discontinuation and provides input on product simplification/discontinuation for product lines.

- Acts as a mentor to help develop other Product colleagues.

- Defines and observes research, forming insights and observations. Conducts some research with customers, users and other stakeholders.

- Participate in and support new product exploration data inputs for an assigned product. Ability to serve as Core Team member representing the product category.

- Performs additional responsibilities as requested to achieve business objectives.

**Qualifications**

~~To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.~~

**Education/Experience**

- Bachelor's Degree required. Bachelor's degree in Marketing, Business Administration, or Interior Design preferred.

- Proven understanding of product management best practices and processes, typically gained through 4-7+ years of experience in product management/product marketing or related experience.

-  Contract furniture of capital goods marketing experience and / or premium consumer merchant experience preferred.

**Skills And Abilities**

- Proven understanding of the customer and sales process with demonstrated customer and field interaction.

- Understands channels and markets globally. Applies understanding of the market and channel in developing effective product strategy for one or more products.

- Full understanding of operations, production, supply management, full value stream.

- Applies understanding of Herman Miller’s channels, including dealer and/or retail, and understanding their main functions (sales, design, and operations) to develop product strategies for one or more products.

- Outstanding interpersonal and communication skills.

- Ability to investigate and analyze information to make recommendations.

- Ability to handle multiple concurrent responsibilities and work in a constantly changing environment. Demonstrated ability to manage multiple major projects and priorities simultaneously and meet deadlines.

- Outstanding leadership skills with proven creative problem-solving skills and the ability to lead through influence and relationship building within all areas of the company.

- Demonstrated mentoring, people development, and leadership skills, including experience leading cross functional development teams.

- Prior product platform team and market research experience preferred.

- Demonstrated analytical and project management skills. Ability to develop project plans and manage activities for a medium or large cross functional project.

- Strong business, financial, manufacturing, and purchasing acumen and integrate this knowledge into decision making.

- Understands how Product Management impacts the financial positioning of the product line and makes decisions around improving the overall P&L of the product line.

- Demonstrated ability to effectively use office automation and communication software and tools currently being used in the Herman Miller office environment.

- Willingness to travel to customer sites.

- Must be able to perform all essential functions of the position with or without accommodations.

**PHYSICAL DEMANDS**

~~The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions~~

~~Must be able to perform all essential functions of the position with or without accommodations.~~

**Who We Hire?**

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.

Product Manager

**Why join us?**

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

**About this opportunity:**

The Director, Digital Design & Experience is a senior enterprise leader responsible for defining and advancing MillerKnoll’s end-to-end digital customer experience across Retail, Contract, and omnichannel environments. Reporting to the Chief Marketing Officer, this role sets the experience vision for how people discover, evaluate, purchase, and engage with MillerKnoll brands regardless of channel, customer type, or point of entry.

This leader owns the coherence of the experience ecosystem, ensuring enterprise consistency while allowing for meaningful differentiation across Herman Miller, Knoll, Design Within Reach, and MillerKnoll. The role balances the distinct needs of consumer‑led retail journeys and complex contract‑based buying and servicing models, translating customer insight, business priorities, and brand intent into clear experience strategies, standards, and execution roadmaps.

Operating at a systems level, the Director partners closely with leaders across Contract, Retail, eCommerce, Marketing, Product, Technology, and Creative to guide experience direction, align investment, and enable teams to deliver high‑quality, low‑friction experiences at scale. This role combines strategic leadership with operational rigor—setting enterprise experience direction, governing standards, and enabling teams to execute consistently within a simplified, omnichannel operating model.

Key Responsibilities:

- Own the enterprise digital customer experience vision across contract, retail, and omnichannel touchpoints.

- Establish clear experience principles and priorities that guide decision‑making across brands and channels.

- Ensure experience strategy supports growth, conversion, loyalty, and long‑term brand equity.

- Lead cross‑channel journey design across discovery, specification, purchase, fulfillment, and service.

- Balance retail and contract needs, accounting for different buying cycles and complexity.

- Partner with Retail, Contract, eCommerce, Marketing, and Brand teams to ensure solutions are brand‑right and performance‑driven.

- Synthesize customer insight and business objectives into scalable experience roadmaps.

- Champion experimentation and continuous optimization across end‑to‑end journeys.

- Ensure experience intent is expressed consistently through messaging, content, and design systems.

- Define and govern experience frameworks and design systems at enterprise scale.

- Balance shared foundations with intentional brand differentiation.

- Ensure accessibility and ADA standards are consistently met.

- Provide strategic direction to Product Design and UX teams.

- Foster strong cross‑functional collaboration across the enterprise.

Qualifications:

- Bachelor’s degree in a related field required; advanced degree preferred.

- 10+ years of experience leading enterprise digital or customer experience functions. Specific experience in Product Design and UX.

- Proven ability to define and lead end‑to‑end experience strategies across complex ecosystems.

- Exceptional systems level thinking.

- Experience establishing enterprise experience standards that support brand differentiation.

**Who We Hire?**

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.

Director, Digital Design & Experience

**Why join us?**

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

The Chef is responsible for every aspect of culinary creativity and kitchen operations. Accountable for overall food quality while enduring adherence to sanitation and safety standards.

**Essential Functions**

- Applies effective problem-solving techniques under a variety of circumstances to ensure business needs and goals are met.

- Ensures proper equipment operation/maintenance.

- Ensures that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas always.

- Establishes and maintains relationships with food service vendors and contractors for purchasing.

- Hands on preparation of all food during scheduled shifts including breakfast, lunch, breaks and special events.

- Maintains a consistent presence in the front of the house, offering acknowledgement and welcoming customers at all meal periods.

- Prepares weekly food and product orders based on business needs.

- Responsible for maintaining departmental budget.

- Responsible for training, managing kitchen personnel and supervising/coordinating all related culinary activities.

- Selects and develops recipes; creates menus for all culinary related functions. Establishes food presentation technique and quality standards.

- Performs additional responsibilities as requested to achieve business objectives.

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

- Bachelor's Degree or two-year associate’s degree in applied culinary arts or Hospitality Management or equivalent professional experience required.

- Five years supervisory experience of a commercial kitchen, private club or other similar food service setting.

**Skills And Abilities**

- Must have valid Serve Safe Manager and Serve Safe Allergan certifications or obtain within six months of hire.

- Strong knowledge of county and state food sanitation regulation.

- Must have extensive knowledge of food production and cooking techniques.

- Strong business acumen, financial evaluation skills and competency.

- Capable of delegating multiple tasks.

- Well-developed leadership, communications, and interpersonal relationship skills.

- Proven and in-depth knowledge of hospitality management activities and practices.

- Able to lift 50lbs.

- Ability to bend, twist and stand for periods of up to 10 hours.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ~~Must be able to perform all essential functions of the position with or without accommodations.~~

**Who We Hire?**

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.

Chef

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