Coordinates calendars for assigned timekeepers, ensuring internal & external deadlines, meetings, and key milestones are accurately tracked and proactively managed.
Monitors and coordinates task flow to ensure matters progress efficiently and accurately.
Partners with assigned timekeepers to prioritize workload and manage shifting deadlines.
Manages client intake, matter opening, and billing support functions with attention to detail and timeliness.
Prepares, edits, proofreads, and assembles legal documents and correspondence with a high degree of accuracy and professionalism.
Maintains organized physical and electronic case files in accordance with the Firm’s document management standards.
Serves as a professional point of contact for clients, opposing counsel, and internal stakeholders.
Oversees formatting and drafting legal documents .
Manages incoming and outgoing mail for assigned timekeepers.
Coordinates travel arrangements and logistical needs for assigned timekeepers.
Actively participates in team-based coverage, ensuring continuity of support during absences or peak workload periods.
Shares knowledge and supports process consistency across the legal support team and practice area.
Education and Experience
High school diploma or equivalent required
Minimum of 2 years administrative experience supporting multiple timekeepers (attorneys or paralegals), or practice group/firm operations required
Proficiency in Microsoft Office Suites (including Outlook, Word, and Excel) required
Proficiency in NetDocs or other document management systems required
Proficiency with Literia NTD or other automated document formatting systems preferred
Proficiency with LMS accounting software for time entry and billing preferred
Skills, Knowledge, And Other Competencies
Demonstrates personal responsibility for managing workflows, meeting deadlines, and ensuring matters move forward accurately and efficiently.
Communicates openly and professionally with attorneys, team members, and clients. Handles confidential information with discretion and exercises sound judgment.
Maintains composure and effectiveness in a fast-paced, deadline-driven environment. Demonstrates resilience and flexibility when priorities shift.
Produces high-quality, detail-oriented work. Proactively reviews documents for accuracy and completeness before submission.
Understands how administrative support contributes to client service and matter outcomes. Anticipates needs and identifies opportunities to improve efficiency and workflow.
Collaborates respectfully with team members, participates in coverage planning, and contributes to a supportive team environment.
Working knowledge of billing timelines and matter lifecycles.
Culture and Benefits At Miller Johnson, We pride ourselves on building lasting relationships—both with our clients and within our firm—and we’re looking for someone who shares that same commitment to excellence and integrity. Our culture is anchored in our Core Values and how we work together: Who We Are Integrity and Candor – We speak the truth Down to Earth – We stay humble and real Grit – We push through and get it done Committed to Excellence – We raise the bar Committed to Impact – We lift others up How We Work Entrepreneurial Mindset – We think like owners Down to Business – We move fast and stay practical Rooted and Invested – We build lasting trust We are committed to fostering an exceptional work experience that includes a healthy work-life balance and an inclusive culture that values uniquely talented team members. The expected salary range for this position is $28-$50 per hour and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s practice group. We are proud to offer flexible scheduling, paid time off, and annual performance reviews. Our benefit package includes medical, dental, vision, life insurance, short- and long-term disability insurance, paid parental leave, tuition reimbursement, adoption assistance, and a 401(k)-retirement plan. We are an Equal Opportunity Employer (EOE)