Library Access Services Specialist I
Rockville, MD
Full-time
Onsite
1 month ago
About the role
Location: Montgomery County, MD
Job Type: Contract
Overview
Mfinite Consulting is seeking a Library Access Services Specialist I to provide front-line customer service and operational support within a college library environment. This individual will assist patrons with library resources, troubleshoot technology issues, and help maintain daily library operations.
Responsibilities
Qualifications
Preferred
About Mfinite Consulting:
Mfinite Consulting is a certified minority-, woman-, and veteran-owned professional services firm delivering staffing, IT, and consulting solutions to government and commercial clients nationwide.
Job Type: Contract
Overview
Mfinite Consulting is seeking a Library Access Services Specialist I to provide front-line customer service and operational support within a college library environment. This individual will assist patrons with library resources, troubleshoot technology issues, and help maintain daily library operations.
Responsibilities
- Assist students, faculty, and staff with accessing library catalogs, databases, and research tools
- Provide in-person and virtual customer support for library services
- Troubleshoot computers, printers, scanners, tablets, and assistive technology
- Support circulation operations, including interlibrary loans, reserves, and periodicals
- Open, close, and secure library facilities as assigned
- Maintain safe and efficient library operations during evenings/weekends
- Create displays for holidays, heritage months, and campus engagement initiatives
Qualifications
- Associate degree required
- 1+ year library experience OR 2+ years customer service/administrative experience
- Proficiency with Microsoft Office and Library Management Systems
- Strong communication and multitasking skills
Preferred
- Experience with Alma by Ex Libris
- Academic or community college library experience
About Mfinite Consulting:
Mfinite Consulting is a certified minority-, woman-, and veteran-owned professional services firm delivering staffing, IT, and consulting solutions to government and commercial clients nationwide.
Skills
OtherBusiness Consulting and Services