About the Role We are seeking detail-oriented and motivated Claims Specialists to support clinical review and appeal/dispute adjudication programs. This role is responsible for coordinating healthcare claims review activities, tracking case progress, communicating with stakeholders, and ensuring timely completion of deliverables. Key Responsibilities
Serve as the primary point of contact for appeal and dispute adjudication programs
Coordinate communication between healthcare plans, providers, patients, and internal teams
Monitor appeal/dispute statuses and communications through client portals
Conduct initial eligibility reviews and escalate recommendations as appropriate
Track and assign cases using internal and commercial software systems
Review and distribute case documentation to coders, billers, nurses, physicians, and clinical teams
Monitor key performance indicators including quality, timeliness, and contract deliverables
Required Qualifications
Associate’s or Bachelor’s degree in: Healthcare, Business, Management, Digital Studies, or related field
Minimum 2 years of healthcare claims, or comparable experience
Experience using project management software and electronic documentation systems