MANTECH seeks a motivated and detail-oriented Training Specialist to join our team in Arlington, VA. This is an onsite position. The Training Specialist will support government agency personnel by providing essential standards, services, and guidance on IT-related training programs. This role involves the development, delivery, and coordination of comprehensive training materials and courses specifically designed to enable users to utilize information technologies and systems more productively. Responsibilities Include But Are Not Limited To
Providing standards, services, and guidance on IT related training programs designed to enable government agency personnel to use information technologies and systems more productively
Conducting training needs analysis and designing curriculum for distance learning materials, including content outlines, learning objectives, and interactive simulations
Reviewing application development user stories and features to determine training impact and conducting research to develop and revise interactive training materials
Conducting Peer and Design reviews of training material for accuracy while maintaining policy and standards for online training throughout the development process
Preparing training documentation, analyzing existing materials, and making recommendations to update processes to satisfy customer objectives
Establishing project training plans including audience, approach, design, and list of deliverables using independent decision-making
Preparing student materials such as course manuals, workbooks, and instructor notes while ensuring all materials are 508 compliant
Training personnel by conducting formal classroom courses, workshops, and seminars while providing input to the Training Manager on continuous improvement
Minimum Qualifications
Bachelor’s degree in Business, Education, Information Technology, or relevant certifications (MS-MCT, CompTIA CTT+, SAFe, etc.) with 5+ years of experience in training
Significant experience with Instructional Systems Design and the ability to demonstrate initiative and sound judgment in decision-making
Significant experience in Customer Service with excellent written and verbal communication skills
Experience with computer functions, technical terminology, and the application of hardware and software (PCs, MS Windows, MS Office) in business situations
Experience using Microsoft 365 productivity tools to support training and organizational tasks
Ability to travel up to 25% both domestically and internationally to support training requirements
Preferred Qualifications
Experience with Agile development methodologies and prior technical training experience
Experience with multimedia development tools such as Adobe Captivate, Articulate, or Camtasia
Experience with webinar software including Webex, MS Teams, and Zoom, and applications such as ServiceNow and Salesforce
Clearance Requirements
Must be a US Citizen and be able to obtain and maintain an Interim Secret clearance prior to starting this position.
Physical Requirements
Must be able to remain in a stationary position 50% of the time.
Needs to occasionally move about inside the office to access file cabinets, office machinery, and utilize office equipment.
Frequently communicates with co-workers, management, and customers, which involves delivering presentations and exchanging accurate information.
Must be able to effectively use IT peripherals and decipher program manuals, IT service requests, and work orders.