Macmillan Learning is a privately-held, family-owned company that improves lives through learning.  By linking research to learning practice, we develop pioneering products and learning materials for students that are highly effective and drive improved outcomes. Our engaging content is developed in partnership with the world's best authors researchers, educators, administrators, and developers.

We provide educators with tailored solutions designed to inspire curiosity and measure progress. Our brands include Bedford/St Martin’s, W.H. Freeman, Worth Publishers, iClicker, Skyfactor, Macmillan Learning Curriculum Solutions, and Hayden-McNeil Lab Solutions. 
To learn more, please visit http://www.macmillanlearning.com.

Industry: Education Administration Programs
Company Size: 501-1,000 employees

Macmillan Learning

Savvy Admin PROD

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we’d love to hear from you!

The AI Ethicist / Responsible AI Specialist is a critical strategic role within Macmillan Learning's data and technology organization, responsible for ensuring that artificial intelligence systems—both those developed internally and those sourced from third-party providers—are designed, deployed, and governed in alignment with ethical principles, emerging regulatory requirements, and the educational mission of the company. This individual serves as the organization's primary authority on responsible AI, translating complex AI ethics concepts into actionable guidance for product teams, executives, customers, and institutional partners.

Reporting to the Chief Technology Officer, this role requires a practitioner who combines deep theoretical grounding in AI ethics, fairness, and accountability with sufficient technical fluency to engage credibly with data scientists, machine learning engineers, and senior AI researchers. The AI Ethicist is an active R&D collaborator and technology strategist—embedded with ML Engineering and Product teams to shape how AI is conceived and built—while also serving as a key partner to leading AI organizations such as Google, Anthropic, and OpenAI, and as a confident voice representing Macmillan Learning's responsible AI posture to customers, executives, and policymakers. This role is eligible for a hybrid work schedule out of the Austin, TX office. It is expected that the incumbent will be based in Austin, TX.

~~We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization.~~

**Major Responsibilities Include, But Are Not Limited To**

AI Ethics Governance & Policy

- Develop, maintain, and operationalize Macmillan Learning's AI ethics framework and responsible AI policies.

- Define standards for fairness, transparency, accountability, and privacy across AI-driven products.

- Establish and chair an internal AI Review Committee to evaluate new AI capabilities prior to launch.

- Translate emerging regulatory requirements (e.g., EU AI Act, NIST AI RMF, state-level AI legislation) into actionable compliance roadmaps.

R&D Collaboration with ML Engineering & Product

- Serve as an embedded ethics and responsible AI partner within ML Engineering and Product R&D initiatives.

- Participate in model design reviews, feature conceptualization, and prototype evaluation to identify and resolve ethical risks early in the development process.

- Contribute to research into novel AI applications for learning—including adaptive systems, generative feedback, and intelligent assessment—ensuring that innovation is grounded in principled, well-documented methodology.

- Help define evaluation frameworks for experimental models that account for fairness, validity, and pedagogical soundness.

Product & Infrastructure Compliance Oversight

- Partner with Product, Technology, and Data Science teams during the AI development lifecycle to identify and mitigate ethical risks before deployment.

- Conduct algorithmic impact assessments and bias audits on existing and emerging AI models.

- Establish governance checkpoints within the MLOps pipeline and ensure documentation standards for model cards, data provenance, and audit trails are consistently met.

Internal Education & Culture Building

- Design and deliver responsible AI training programs for employees across Product, Engineering, Content, and Sales functions.

- Build internal resources and playbooks that embed ethical thinking into how teams work with AI tools and data.

- Act as an internal advisor and escalation point for teams encountering ambiguous AI ethics scenarios.

AI Technology Strategy

- Advise the CTO and senior leadership on the responsible adoption of emerging AI technologies, tools, and platforms.

- Evaluate third-party AI systems and model providers against Macmillan Learning's ethics and compliance standards.

- Contribute to the company's multi-year AI technology roadmap by identifying governance implications of strategic decisions—including model selection, data partnerships, infrastructure investment, and agentic AI deployment.

- Support due diligence processes for AI-related acquisitions, vendor contracts, and integrations.

External AI Partnership

- Serve as a key partner and relationship owner with senior AI researchers, safety leads, and ethics teams at leading AI organizations (e.g., Google, Anthropic, Microsoft, OpenAI) and academic institutions.

- Represent Macmillan Learning's responsible AI interests in partner working groups, industry forums, and standards bodies.

- Prepare and deliver executive briefings and customer-facing presentations on AI ethics topics, and engage with institutional customers and policymakers as needed.

**Required Qualifications**

- Bachelor's in Computer Science or data-adjacent field.

- 5 years' experience working in or closely alongside AI/ML teams, with a focus on ethics, governance, policy, or responsible AI.

- Deep theoretical knowledge of machine learning concepts, including model fairness, bias mitigation, explainability/interpretability (XAI), privacy-preserving ML, and uncertainty quantification.

- Proficiency in at least one programming language (Python strongly preferred); sufficient technical fluency to read and critically evaluate ML code, model outputs, and system architectures—without being a primary practitioner.

- Demonstrated knowledge of the AI regulatory landscape including the EU AI Act, NIST AI Risk Management Framework, FTC AI guidance, and emerging U.S. state-level legislation.

- Proven ability to communicate complex technical and ethical concepts to non-technical audiences including C-suite executives, customers, and board members.

- Experience conducting or overseeing algorithmic impact assessments, bias audits, or AI risk evaluations.

- Familiarity with MLOps practices and the AI product development lifecycle sufficient to embed governance checkpoints effectively.

- Experience effectively communicating complex processes and issues verbally and in writing to audiences of diverse technical levels; ability to author policy documents, white papers, executive summaries, and customer-facing materials.

- Comfort engaging with senior researchers and technical leads at AI-focused technology companies and academic institutions.

**Preferred Qualifications**

- Graduate degree (Master's or PhD) in AI Ethics, Philosophy of AI, Computer Science, Cognitive Science, Information Science, Science & Technology Studies, or closely related field.

- Experience in EdTech, higher education, or learning analytics environments.

- Published research or public thought leadership in AI ethics, algorithmic accountability, or responsible AI.

- Experience working with or presenting to institutional review boards, accreditation bodies, or government/regulatory stakeholders.

- Familiarity with generative AI systems (LLMs, multimodal models) and their unique ethical considerations including hallucination, misuse, and intellectual property.

- Experience with data privacy regulations (FERPA, COPPA, GDPR) in the context of AI systems that process student data.

**Salary Range: ** $145,000 - $205,000 / year.

**Exemption Status: **Exempt

**Physical Requirements**

Requires periods of close concentration; must be able to multi-task; must be able to travel occasionally; work overtime - more than 40 hours a week – regularly, as needed

**The position is eligible for remote employment, excluding the following locations: Alaska, Arkansas, Hawaii, Mississippi, South Dakota, West Virginia, Wyoming. This role will be on a hybrid schedule for those candidates that are within a commutable distance to our Austin, TX office.**

**Benefits**

Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees.

- Competitive pay and bonus plan

- Generous Health Benefits (Medical, Dental, Vision)

- Contributions to your 401k retirement account through Fidelity

- Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!)

- Employee Assistance Program, Education Assistance Program

- 100% employer-paid life and AD&D insurance

- And much more!

Macmillan Learning is a privately-held, family owned company that improves lives through learning. By linking research to learning practice, we develop pioneering products and learning materials for students that are highly effective and drive improved outcomes. Our engaging content is developed in partnership with the world's best researchers, educators, administrators, and developers. To learn more, please visit macmillanlearning.com or see us on Facebook, Twitter, LinkedIn or join our Macmillan Community. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a family-owned global media company headquartered in Stuttgart, Germany.

At Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning. We actively seek candidates who reflect a wide range of identities, experiences, and communities. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background, geographical status and background, or any other characteristic protected by federal, state, or local law. You can read more about our Diversity, Equity, & Inclusion initiatives here.

The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an equal opportunity compliance program in compliance with the NY Department of Education’s guidance. Portions of the equal opportunity compliance program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.

AI Ethicist

Macmillan Publishers is seeking an experienced Communications Contractor to provide coverage and continuity for the Communications team during an employee leave of absence. This six-month contract role will support day-to-day internal communications, help maintain momentum across key projects, and partner closely with cross-functional stakeholders including HR, Finance, Technology, Facilities, and leadership. The contractor will report to the VP, Communications & Community and collaborate with a five-person team.

**Key Responsibilities**

- Draft, edit, and proof internal communications for company-wide and targeted audiences

- Support recurring communications such as newsletters, employee updates, and executive messaging

- Help manage communications calendars, workflows, and incoming requests

- Coordinate cross-functional communications projects and keep deliverables on track

- Assist in planning and executing town halls, employee updates, and other large-scale meetings

- Develop agendas, scripts, presentation materials, and run-of-show documents

- Review communications for clarity, accuracy, tone, and consistency

- Provide flexible operational and project support across Communications team priorities

**Qualifications**

- Several years of experience in corporate or internal communications, or a related field

- Strong writing, editing, and proofreading skills

- Demonstrated project management experience with multiple stakeholders and deadlines

- Experience supporting town halls or large-scale internal meetings

- Strong organizational skills and attention to detail

- Ability to work independently and integrate quickly into an existing team

- Familiarity with tools such as Asana or similar workflow platforms is a plus

**Contract Details**

- Duration: 6 months

- Start Date: Immediate

- Hourly Rate: $40-45

- This is a contractor role that will be hired through a third party vendor, Noor Staffing.

Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats.

U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children’s Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur.

Macmillan is proud to be an equal opportunity employer consistently striving to foster a culture where everyone belongs. We welcome applicants of all backgrounds and identities. Qualified applicants are evaluated without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background or any other characteristic protected by federal, state, or local law. We prohibit discrimination of any kind and will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law.

Contract_Communications Manager

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we’d love to hear from you!

The Content Manager, Original Custom manages and makes recommendations for the creation and publication of digital and ancillary materials such as assessment questions, eBooks, files, videos, and more that support teaching and learning for a variety of custom courses. Instructors and students use these resources to enrich the learning experience and support effective instruction. In addition, the Content Manager, Original Custom manages major projects and relationships independently. The Content Manager, Original Custom helps subject matter experts and other contractors prioritize tasks and produce high quality and accurate work on schedule and under budget. The Content Manager, Original Custom exercises sound judgment, anticipates project risks, and proactively identifies solutions to ensure smooth execution and stakeholder satisfaction. This role does not have managerial responsibilities.

~~We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization.~~

**Major Responsibilities Include, But Are Not Limited To**

End to End Delivery of Media Components

- Own and manage the end-to-end delivery of media components for assigned custom courseware products.

- Collaborate with project editors, instructors/authors, and other stakeholders to plan, evaluate, and deliver digital content that meets quality, accuracy, accessibility, and user experience standards.

- Collaborate directly with instructors to clarify project goals, gather requirements, answer questions, and ensure media deliverables align with instructional needs and course objectives.

- Independently create, manage, and maintain Jira tickets throughout the project lifecycle, ensuring workflows are followed correctly; dependencies are identified, risks are anticipated, and work progresses with minimal oversight.

Quality Assurance and Lifecycle Management

- Oversee quality assurance, launch, and lifecycle management of media products.

- Work with media production, QA vendors, and internal partners to prepare products for launch, resolve issues, and manage updates across the product lifecycle.

- Request access cards for courseware products.

- Ensure deliverables are complete, customer-ready, and launched on time and within scope.

Hiring and Onboarding

- Hire, onboard, and manage contractors, freelancers, vendors, and accuracy reviewers as needed, including setting expectations, managing timelines, reviewing work, and ensuring quality and accountability.

- Consult with project editors, Associate Director, and discipline stakeholders as appropriate.

Workflow Execution and Maintenance

- Create, maintain, and refine workflows and related documentation for assigned topics or product areas.

-  Ensure workflows are followed accurately and reflect current practices.

- Identify opportunities to improve workflows, apply AI or automation tools where appropriate, and share recommendations that enhance efficiency and product quality.

- Assist with process documentation updates and knowledge sharing as needed.

Technical and Courseware Expertise for Custom Solutions

- Serve as a technical and courseware expert for custom products.

- Develop strong knowledge of custom digital offerings, courseware features, and user experience to consult with sales, project editors, and customers.

- Translate customer requests into viable courseware solutions by asking strong discovery questions, clarifying needs, and explaining how requests can be fulfilled within Achieve and related products.

- Take accountability for maintaining knowledge of Macmillan Learning product features and development to inform custom builds.

- Contribute ideas, pilots, or recommendations that improve efficiency, quality, or customer outcomes across custom media products.

Pedagogical and Market Insights

- Maintain and apply knowledge of pedagogical and market trends to support custom product strategy.

- Stay informed on product development, courseware strategies, and competitive offerings.

- Apply this knowledge to inform customer consultations, internal decision-making, and custom product solutions.

**Required Qualifications**

- Bachelor's Degree.

- 3+ years of editorial experience in educational publishing.

- 1+ year of media editorial experience or equivalent experience working with digital learning products.

- Demonstrated ability to work with a high level of organization, attention to detail, and self-direction.

- Strong written and verbal communication skills, with experience explaining complex information to a variety of internal and external stakeholders.

- Demonstrated ability to exercise independent judgment and make informed decisions within defined project scope.

- Ability to influence stakeholders and drive projects forward.

- Demonstrated customer service skills and comfort working directly with instructors and other external stakeholders.

- Proven project management and organizational skills, including the ability to manage multiple projects concurrently, prioritize effectively in a fast-paced environment, collaborate in group problem-solving situations, and work within established timelines and budgets.

- Ability to collaborate in group problem-solving situations, and work within established timelines and budgets.

**Preferred Qualifications**

- Science subject matter expertise (chemistry, biology, or biochemistry).

- Experience working on digital learning products or courseware platforms.

- Familiarity with Jira and agile workflows.

- Strong interest in assessment authoring, taxonomies, metadata, and pedagogical design in digital learning environments.

- Experience working directly with vendors, contractors, or freelancers, including onboarding, managing deliverables, and reviewing work.

- Exposure to AI and automation tools applied to content creation, assessment, scheduling, or workflow efficiency.

**Salary Range: ** $55,000 - $60,000 / year.

**Exemption Status: Non-Exempt**

**Physical Requirements**

Requires periods of close concentration; must be able to multi-task; must be able to travel occasionally; work overtime - more than 40 hours a week – regularly, as needed

The position is eligible for remote employment, excluding the following locations: Alaska, Arkansas, Hawaii, Mississippi, Nevada, South Dakota, West Virginia, Wyoming.

**Benefits**

Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees.

- Competitive pay and bonus plan

- Generous Health Benefits (Medical, Dental, Vision)

- Contributions to your 401k retirement account through Fidelity

- Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!)

- Employee Assistance Program, Education Assistance Program

- 100% employer-paid life and AD&D insurance

- And much more!

Macmillan Learning is a privately-held, family owned company that improves lives through learning. By linking research to learning practice, we develop pioneering products and learning materials for students that are highly effective and drive improved outcomes. Our engaging content is developed in partnership with the world's best researchers, educators, administrators, and developers. To learn more, please visit macmillanlearning.com or see us on Facebook, Twitter, LinkedIn or join our Macmillan Community. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a family-owned global media company headquartered in Stuttgart, Germany.

At Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning. We actively seek candidates who reflect a wide range of identities, experiences, and communities. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background, geographical status and background, or any other characteristic protected by federal, state, or local law. You can read more about our Diversity, Equity, & Inclusion initiatives here.

The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an equal opportunity compliance program in compliance with the NY Department of Education’s guidance. Portions of the equal opportunity compliance program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.

Content Manager, Original Custom

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