Lou Malnati's Pizzeria

Human Resources Business Partner

Lou Malnati's Pizzeria
6 - 10 years
Greater Chicago Area
Full-time
Hybrid
1 month ago

About the role

We’re proud to be part of an HR team that genuinely enjoys working together. We take our work seriously—but not ourselves—and believe the best people practices come from collaboration, trust, and a healthy sense of humor. If you’re looking for thoughtful HR work in a fun, people‑first environment, you’ll feel right at home here.
The Human Resources Business Partner (HRBP) plays a critical role in supporting employee relations and guiding leaders through complex people and compliance matters. This role serves as a trusted advisor to management, applying a strong compliance lens while helping mitigate risk through a clear understanding of employment law. As a collaborative member of the Human Resources team, the HRBP partners closely with operations and leadership to support our team members and the business.
This is a hybrid position , requiring in‑office presence Tuesday through Thursday . Office is located in Buffalo Grove, Illinois .
Key Responsibilities
Employee Relations
  • Respond to, investigate, and resolve employee relations matters thoroughly and in a timely manner
  • Manage a high volume of ER cases, prioritizing based on severity and organizational risk
  • Identify patterns, trends, and potential areas of risk; escalate concerns as appropriate
  • Provide guidance and training to leaders on conducting investigations, documentation standards, and escalation protocols

Management Guidance & Compliance
  • Serve as a trusted advisor to managers on employee relations, progressive discipline, terminations, and policy interpretation
  • Deliver guidance with a strong compliance focus across federal, state, and local employment laws
  • Train leaders in best practices for employee relations, conflict resolution, and performance management
  • Develop and deliver additional training as business needs evolve

People Support
  • Act as a primary contact for people‑related inquiries across the organization
  • Partner closely with operations to resolve issues or redirect inquiries appropriately
  • Provide HRIS support in UKG and assist with payroll‑related questions in partnership with the Payroll team
  • Manage accommodation requests in compliance with ADA and applicable state regulations

Additional Responsibilities
  • Support business needs in a fast‑paced environment, including flexibility for evenings, weekends, and holidays
  • Perform other duties as assigned

Qualifications & Experience
Required
  • Bachelor’s degree
  • 4–6 years of progressive HR experience
  • Significant experience handling complex employee relations cases and workplace investigations
  • Proven experience documenting investigations and performance matters, ideally using case management systems
  • Strong knowledge of federal, state, and local employment laws
  • Hands‑on experience managing ADA accommodations and state‑level compliance requirements
  • Experience supporting multi‑unit and multi‑state organizations, preferably in retail or restaurant environments
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Teams

Skills & Attributes
  • Highly organized with strong attention to detail
  • Able to prioritize competing demands in a fast‑paced environment while mitigating risk
  • Clear, concise, and confident verbal and written communicator
  • Approachable, collaborative, and solutions‑oriented
  • Comfortable navigating sensitive situations with professionalism, empathy, and good judgment

Why Join Us?
You’ll be joining a high‑performing HR team that values partnership, authentic relationships, and doing right by people. This is an opportunity to make a real impact in an organization that cares deeply about culture, compliance, and continuous improvement—while enjoying the people you work with every day.

Skills

Human Resources
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