Senior Operations Manager, Physical Security Philadelphia Suburbs, PA | Hybrid Flexibility A rapidly growing organization is seeking a Senior Operations Manager to support and help build the operational infrastructure behind a high-visibility Corporate Security function. This is a newly created, highly strategic role focused on program management, operational efficiency, budgeting, vendor oversight, KPI development, and cross-functional collaboration. The organization is looking for someone who enjoys building processes and infrastructure rather than simply maintaining an already mature operation. This position will work closely with executive leadership and multiple internal teams while helping modernize and scale operational workflows across the security organization. Compensation & Structure
Compensation: $130,000–$175,000 + bonus potential
Hybrid flexibility with preference for 2–3 onsite days weekly
Direct Hire opportunity
Highly visible role with strong executive interaction
Opportunity to help shape and build a newly established operational function
Key Responsibilities
Oversee operational infrastructure and program governance for Corporate Security initiatives
Manage project plans, KPI tracking, documentation, reporting, and operational accountability
Build and maintain policies, procedures, compliance calendars, and governance documentation
Lead vendor management processes including RFPs, contracts, SLA tracking, renewals, and performance management
Build and manage departmental budgets, forecasting models, expense tracking, and financial reporting packages
Partner cross-functionally with Accounting, Operations, Executive leadership, and additional internal teams
Develop operational reporting, metrics, dashboards, and data tracking initiatives
Maintain organized databases, reporting tools, and internal communications
Assist with continuous improvement initiatives and operational modernization efforts
Support strategic planning and operational execution across multiple business initiatives
What They’re Looking For
8–12 years of experience within operations, program management, finance, audit, compliance, shared services, corporate operations, or related environments
Strong project management and budgeting experience required
Strong business acumen and analytical mindset
Highly organized, deadline-driven, and process-oriented
Strong communication and stakeholder management abilities
Someone growth-oriented who enjoys building and improving operational functions
Forward-thinking mindset with interest in AI and process improvement initiatives
Strong Excel, reporting, and operational analysis experience
Ability to manage multiple priorities and cross-functional projects simultaneously
Experience within regulated or operationally complex industries is highly preferred
PMP or similar project management exposure is a plus
Additional Notes
Looking for a mid-career, ambitious, tech-savvy candidate rather than someone late-career maintaining status quo
Personality fit is extremely important — team wants someone collaborative, thoughtful, analytical, and solutions-oriented
Looking for candidates excited by growth, operational build-out, and continuous improvement
Organization values candidates who are proactive, curious, polished, and strong communicators