Lafrance Hospitality

Guest Service Representative - Front Desk Agent - Homewood Suites, Dover

Lafrance Hospitality
Dover, NH
Part-time
Onsite
1 month ago

About the role

We are delighted to announce a fantastic opportunity at the Homewood Suites hotel located in Dover, NH ! We are currently searching for a charismatic and customer-oriented Part -Time Front Desk Attendant .
Hurry and join our exceptional team at the Homewood Suites as a Front Desk Attendant ! Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Hilton team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!
That's not all - we have even more perks for you! With DailyPay , you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500 !
If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Attendant position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Courtyard by Marriott . This is a golden opportunity for you to enhance your professional skills and unleash your potential!
Pay: $17- $18 Per Hour
Shift: 7AM- 3PM
Schedule: Must have Weekend Availability
Job Type: Part- Time
Responsibilities:
  • Maintain a warm, welcoming and professional demeanor while interacting with all guests
  • Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded
  • Answer the phone in a professional & helpful manner
  • Follow procedures on posting charges and settling guest accounts
  • Effectively address and resolve guest problems to increase guest satisfaction
  • Be knowledgeable of emergency procedures and Hotel policies
  • Practice punctuality for scheduled shifts

Keywords: Hotel, Hospitality, customer service, front desk, agent
Requirements
  • Customer Service Experience
  • Hotel Experience is a plus but NOT required
  • Reliability

Benefits
  • DailyPay - Get Paid Any Day!
  • Brand Hotel Room Discounts
  • Company Wide Hotel Room Discount Program
  • Referral Bonus Incentive
  • Retention Bonus Incentive
  • Annual Review Program
  • Extensive Room for Growth
  • Paid Training
  • 401K Matching

Skills

Customer ServiceIT Services and IT Consulting
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