Senior Manager, Risk Operations
United States
$160k - $220k/year
Full-time
Remote
1 month ago
About the role
For our client, we are seeking a Senior Manager Risk Operations to join the team of a leader in the Enterprise Technology space. This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.
Location: Remote - US based candidates only, no visa sponsorship available
Compensation: $160,000 – $220,000 annually
Responsibilities
Qualifications
Benefits
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.
Location: Remote - US based candidates only, no visa sponsorship available
Compensation: $160,000 – $220,000 annually
Responsibilities
- Lead the team safeguarding the company against fraud and financial risks
- Manage workload and team capacity within fraud operations
- Collaborate with data science on scalable detection and risk strategies
- Implement risk management strategies that balance fraud detection with user experience
- Work with product teams to integrate fraud controls into all launches
- Drive the technology strategy for risk management and fraud detection
- Provide comprehensive reporting on fraud insights to enhance operations
Qualifications
- 5+ years of experience in risk management within a fintech environment
- Familiarity with industry fraud prevention tools and technologies
- Proven track record of building scalable, tech-driven risk operations in dynamic settings
- Strong understanding of balancing automation with customer experience needs
- Excellent relationship-building skills with vendors and internal stakeholders
- Demonstrated ability to lead and nurture high-performance teams
- Ability to collaborate effectively with technical and product teams
- Experience promoting a data-driven culture
Benefits
- Stock options for all employees enhancing ownership mindset
- Annual salary reviews to align with career goals
- Comprehensive health and dental coverage, including wellness accounts
- Remote work flexibility across Canada with optional office access
- $2,000 yearly budget for professional development and training
- 20 vacation days per year, with a bonus for unused days
- Parental leave top-up to 100% of salary for 18 weeks
- Quarterly team-building offsite events to foster connections
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.