About the Role Responsible for the development and delivery of application-based pre-sales, post-sales and educational activities globally. This role is primarily responsible for sales support, with an emphasis on training in a preclinical environment, providing recommendations for product improvement and potential new products based on feedback from customers in the field and current scientific advancements. This position serves as a liaison between the company and its customers on commercial, preclinical, procedural, educational, and technical matters. Reports to Director of Global Sales, Scientific Responsibilities and Duties Core Responsibilities
Customer Support & Technical Sales: Provide on-site and remote training, product demonstrations, and technical support to drive adoption and ensure customer success.
Application Development: Design and execute experiments to develop and showcase our X-ray imaging and irradiation portfolio, including sample preparation, data analysis, and documentation.
Technical Consulting: Act as a scientific expert for Sales and Marketing teams, providing detailed analysis, reports, and troubleshooting for customer needs.
Product Improvement: Collaborate with internal R&D and manufacturing teams, offering feedback to improve hardware, software, and method development.
Research & Communication: Present research findings at scientific conferences, publish reports on new methodologies, and work with customers to develop relevant scientific documents to promote KUBTEC products and technologies.
Qualification and skills · In-depth understanding of customer market dynamics and requirements. · Strong technical comfort with X-ray technology · Prior experience with research X-ray instrumentation · Strong relationship building and communications skills. · Willingness to travel (>30%) and work within global team of professionals. · Excellent communication, interpersonal and leadership skills. · Problem solver with a critical thinking mindset. Required experience · Education : A minimum of a Bachelors degree in Physics · Research lab experience working with X-ray instrumentation preferred