Interim Registrar – Events and Outdoor Education (Part-Time)
Hendersonville, NC
Full-time
Onsite
1 month ago
About the role
Kanuga Conferences, Inc.
Job Title: Interim Registrar – Events and Outdoor Education (Part-Time)
Classification: Part-time, non-exempt (FLSA)
Schedule: 15-18 hours per week, with flexibility based on program needs (including occasional evenings/weekends)
Reports to: Senior Advisor for Program Innovation and Director of Outdoor Education & Experiences
About Kanuga
Kanuga is an independent, nonprofit organization in the Blue Ridge Mountains of western North Carolina. We are a gathering place where people connect with each other, nature, and the Creator. Through conferences, retreats, outdoor education, and community programs, Kanuga fosters community, personal growth, and meaningful experiences.
Position Overview
The Part-Time Registrar provides administrative support for Kanuga’s programs, events, and outdoor education offerings. This role focuses on registration coordination, participant communication, and the organization of key program details.
Working closely with program and operations teams, the Registrar helps ensure that information is accurate, communication is clear, and guests are well prepared for their experience. This role supports the work of multiple departments so that program staff can focus on hospitality, relationships, and program delivery.
Core Responsibilities
Registration and Participant Support
Program Coordination Support
Mountain Trail Outdoor School (MTOS) Support
Systems and Tools
Qualifications
Experience
Skills and Strengths
Education
Physical Requirements
Job Title: Interim Registrar – Events and Outdoor Education (Part-Time)
Classification: Part-time, non-exempt (FLSA)
Schedule: 15-18 hours per week, with flexibility based on program needs (including occasional evenings/weekends)
Reports to: Senior Advisor for Program Innovation and Director of Outdoor Education & Experiences
About Kanuga
Kanuga is an independent, nonprofit organization in the Blue Ridge Mountains of western North Carolina. We are a gathering place where people connect with each other, nature, and the Creator. Through conferences, retreats, outdoor education, and community programs, Kanuga fosters community, personal growth, and meaningful experiences.
Position Overview
The Part-Time Registrar provides administrative support for Kanuga’s programs, events, and outdoor education offerings. This role focuses on registration coordination, participant communication, and the organization of key program details.
Working closely with program and operations teams, the Registrar helps ensure that information is accurate, communication is clear, and guests are well prepared for their experience. This role supports the work of multiple departments so that program staff can focus on hospitality, relationships, and program delivery.
Core Responsibilities
Registration and Participant Support
- Respond to registration-related inquiries via email, phone, and registration systems
- Assist participants and group leaders with registration, lodging selection, and event details
- Enter and update participant and group information across registration platforms
- Support payment processing, refunds, and basic follow-up on outstanding balances
- Maintain accurate records and generate basic reports as needed
Program Coordination Support
- Prepare and update arrival materials such as rooming lists and participant rosters
- Communicate participant details, lodging needs, and special considerations to internal teams
- Support coordination of housing and participant logistics in collaboration with program and operations staff
- Assist with pre-event communication and post-event follow-up as needed
Mountain Trail Outdoor School (MTOS) Support
- Assist with preparation of school group contracts and tracking of deposits
- Help maintain program schedules and records
- Support communication and follow-up with school groups, including rebooking coordination
Systems and Tools
- Learn and use Kanuga systems including HMS, CampBrain, and Eventbrite (training provided)
- Use Microsoft Excel and Google Workspace to maintain records and support communication
- Maintain organized and accurate data across multiple programs and timelines
Qualifications
Experience
- 2+ years of administrative or office support experience
- Experience in customer service, event coordination, or similar environments preferred
Skills and Strengths
- Strong organizational skills and attention to detail
- Clear and professional communication with a wide range of individuals
- Ability to manage multiple tasks and adjust to changing needs
- Comfort working with data, systems, and basic reporting
- Ability to work both independently and collaboratively
Education
- High school diploma or equivalent required
- Additional education or training in a related field preferred
Physical Requirements
- Ability to work at a computer for extended periods
- Ability to sit or stand for portions of the workday
- Occasional movement across campus as needed
Skills
HospitalityHealth Care Provider