Client Enablement Specialist
2 - 5 years
San Angelo, TX
Full-time
Onsite
1 month ago
About the role
Company Description
K12 Plus Solutions is an all-in-one software solution designed to streamline the management of special programs, including 504 Plans, Special Education IEPs, RTI, and ESL/EB services. The platform provides a secure and comprehensive approach to managing student support plans while ensuring compliance with federal and state regulatory requirements. By simplifying program administration, K12 Plus empowers schools and districts to better support student success.
Role Description
The Client Enablement Specialist will be responsible for assisting clients with onboarding and providing ongoing support to ensure optimal use of the K12 Plus platform. This includes conducting training sessions, addressing client inquiries, troubleshooting issues, and collaborating with internal teams to enhance customer experience and product functionality. This is an entry-level full-time, on-site role with growth potential based in San Angelo, TX.
Qualifications
K12 Plus Solutions is an all-in-one software solution designed to streamline the management of special programs, including 504 Plans, Special Education IEPs, RTI, and ESL/EB services. The platform provides a secure and comprehensive approach to managing student support plans while ensuring compliance with federal and state regulatory requirements. By simplifying program administration, K12 Plus empowers schools and districts to better support student success.
Role Description
The Client Enablement Specialist will be responsible for assisting clients with onboarding and providing ongoing support to ensure optimal use of the K12 Plus platform. This includes conducting training sessions, addressing client inquiries, troubleshooting issues, and collaborating with internal teams to enhance customer experience and product functionality. This is an entry-level full-time, on-site role with growth potential based in San Angelo, TX.
Qualifications
- Strong Interpersonal Skills and Communication abilities to build relationships with clients and team members effectively.
- Attention to detail and problem-solving skills to troubleshoot and resolve customer concerns.
- Ability to work on-site in San Angelo, TX and manage multiple tasks in a dynamic environment.
- Familiarity with educational software or special programs management is a plus.
Skills
Education Administration Programs