Front Desk Receptionist
2 - 5 years
Greater Chicago Area
Full-time
Remote
1 month ago
About the role
Role Description
We are seeking a Front Desk Receptionist for a full-time, on-site role located in Algonquin, IL. The Front Desk Receptionist will manage day-to-day front desk operations including welcoming guests, handling reservations, answering calls, managing inquiries, and maintaining the front desk area. The role involves ensuring excellent customer service by addressing guest needs promptly and professionally. This individual will also provide clerical support and assist with administrative tasks to contribute to the smooth operation of the hotel.
Qualifications
We are seeking a Front Desk Receptionist for a full-time, on-site role located in Algonquin, IL. The Front Desk Receptionist will manage day-to-day front desk operations including welcoming guests, handling reservations, answering calls, managing inquiries, and maintaining the front desk area. The role involves ensuring excellent customer service by addressing guest needs promptly and professionally. This individual will also provide clerical support and assist with administrative tasks to contribute to the smooth operation of the hotel.
Qualifications
- Experience in Receptionist Duties and Clerical Skills
- Proficiency in Phone Etiquette and handling multiple lines
- Strong Customer Service and Communication skills
- Ability to manage tasks efficiently and maintain professionalism in a fast-paced environment
- Proficiency in office software and reservation systems is a plus
- Prior experience in hospitality or front desk roles is preferred
- High school diploma or equivalent; additional education in hospitality management is beneficial
Skills
AdministrativeHospitality