Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,600 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.

Industry: Restaurants
Company Size: 10,001+ employees

Inspire

Savvy Admin PROD

The Restaurant Portfolio Manager is responsible for managing complex, high-impact business decisions across multiple brands, including Development Agreement Amendments and Terminations, franchisee-to-franchisee transfers and Strategic workouts. This role partners closely with Finance, Legal, Development, Operations, Accounting, and Franchisees to evaluate and approve transactions/transfers and execute efficiently from initial analysis through post-close cleanup.

The Portfolio Manager plays a critical role in advancing enterprise portfolio strategy by providing strong financial analysis, operational insight, process discipline, and proactive problem-solving across a high-volume, fast-paced transaction environment.

**An ideal candidate would live within a 90 minute drive of the Boston Support Center(Not Required).**

**Duties And Responsibilities**

**Development Agreement Optimization(40%)**

- Review non-compliant development agreements and create action plans

- Partner with the Development team to manage agreement contracts and proactively address risks and create solutions

- Coordinate cross-functional deal teams and lead process with Development and Contracts teams. This includes managing the timelines and deliverables through execution of solution through execution.

- Build and analyze management reports on development agreement compliance.

**Franchise Transfers(20%)**

- Manage franchise transfers across brands; ensure accuracy, compliance, and timely completion for the Dunkin’ brand

- Evaluate transfer financials (P&Ls, funding sources, debt structure, ratios, and approval requirements)

- Guide franchisees on financial templates, transfer requirements, and approval processes

- Assess personal and overall financial health of both franchisee candidates and existing franchisees and ensure they have the financial ability to fulfil their obligations

**Workouts(20%)**

- Lead workout process with distressed franchisees and their partners in financial distress situations. This includes direct negotiations with franchisees, landlords and lenders.

- Assess distressed franchisee situations and recommend remediation plans.

- Partner with Collections, Legal, and Brand teams to align on solutions

- Document and Communicate to all needed parties including legal, Accounting, Finance and Development

- Monitor accounts receivable (A/R) and overall account risk for assigned locations

- Analyze issues and propose actions to maximize A/R collections

**The above percentages are estimates subject to change dramatically from month to month as events arise and priorities shift.**

**Education Requirements**

- Minimum - Bachelor's Degree, Business, Finance, Accounting or related

- Preferred - MBA or Masters, Finance

**Years Of Experience**

- Minimum - 5 years' experience, Financial modeling and valuation, transaction execution, Financial Reporting, franchise transfers

**Required Knowledge, Skills Or Abilities**

- Ability to drive complex projects to completion via project management and communication with key stakeholders including franchisees, lenders, attorneys, bankers/brokers, and landlords

- Understanding of the Development lifecycle in Franchising system including contracts structures, lease structures and financial needs

- Familiarity with both capital structures and lease structures of franchised restaurants

- Creative thinker who is able to create out-of-box solutions through analytical and problem-solving skills with a focus on financial outcomes

- Ability to effectively communicate complex business cases and understand both likely outcomes and potential risks

- Ability to manage multiple competing high priority projects

- Understanding of core financial principles

- Basic understanding of credit underwriting and personal credit/financial health

- Advanced proficiency in Excel, PowerPoint, Power BI, and Salesforce; experience with financial systems and valuation models

- Preferred: negotiation experience

**Salary: $107,087.40 - $210,208.60 per year**

The salary range above represents the low and high end of the salary range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location.

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.

Portfolio Management Manager

Franchise Business Consultants are responsible for an assigned portfolio of Franchisees for Buffalo Wild Wings (BWW). They collaborate with Franchisees to set and achieve-or-exceed goals for their networks to drive the business in the areas of sales, profits, and network growth. To accomplish this, Franchise Business Consultants will focus on coaching and influencing Franchise organizations in their delivery of consistent and safe brand experience, same-store comp growth, and (where applicable) organizational preparation for additional unit growth. This individual will be a role model in the organization by exhibiting behaviors to achieve expected results, while consistently demonstrating the company’s core values.

- Candidate must reside in the West Division, USA.

- Candidate must be located near a major airport hub.

- Relocation assistance unavailable.

**An Ideal Candidate would live in one of the following cities: Denver, Phoenix, Portland, Las Vegas, Los Angeles, San Diego, San Francisco, Seattle, or Kansas City.**

**Responsibilities**

- Achieve the operations and business performance goals and metrics for portfolio of Franchisees, as set by Director of Franchise Operations & Vice President of Franchise Operations

- Facilitate Annual Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments.

- Align priority areas with Franchisee to drive the business in sales, profitability and network growth, while delivering a safe and consistent brand experience

- Develop plan to coach Franchisee, through regular check-ins, to follow-through on commitments.

- Track and review on-going data and analytics to guide Franchisee actions toward their goals, commitments, and plans. Interpret data to provide coaching and recommendations on priorities for Franchisee to address. Follow up on Franchisee commitments and monitor data to check progress.

- Support Franchisees in understanding the processes for remodeling and building new restaurants. Align with the construction team and the Franchisee, monitor the milestones, and hold the Franchisee accountable to ensure that completed facilities meet required operational specifications. Provide support during all remodel and new store openings.

- Facilitate communications between Franchisee and applicable cross-functional partners based on Franchisee’s individual goals and opportunities in pursuit of safeand consistent brand experience, same-store growth, and preparations for unit growth.

- Participate and work “as needed” with the Field Marketing Team on updates for operations initiatives and new marketing product and promotion rollouts.

- Monitor and support the execution of local, DMA and regional marketing plans.

- Perform restaurant evaluations in assigned territory.

- Partner with Field Training Team to coordinate training support to the franchisee.

- Ensure the effective use of G&A expenses within parameters set by Director of Franchise Operations.

- Complete all responsible administrative functions and requirements of the position in a timely manner.

- Other duties as assigned.

**Required Knowledge, Skills & Abilities**

- General knowledge of labor laws, health codes, safe food handling and sanitation, safety and security systems and procedures and computer operations

- Good oral and written communication and interpersonal skills

- Excellent organizational skills – able to effectively manage time, plan, and work independently with minimal supervision.

- Must be able to build credibility and trusting relationships with internal and external stakeholders.

- Able to develop and execute plans to drive results.

- Able to use data to inform decisions.

- Able to bring people together to solve problems.

- Resourceful and highly adaptable to changes in direction; can effectively adapt to different situations and personalities.

- Curious with a desire for continuous learning

**Preferred Knowledge, Skills & Abilities**

- Thorough understanding and knowledge of restaurant operations

- Sound business and financial acumen.

- Skilled at consultation and strategic coaching

- Compliance orientation

- Big-picture orientation

- Innovation and creativity

**Education/Experience**

Required:

- Minimum 21 years of age

- High school diploma or equivalent

- 5-10 years of Multi Unit full-service restaurant experience required

- Must be willing to travel to consult with portfolio of franchisees.

- Certified in any state, county or local food handling requirements.

- Restaurant management experience with franchise consultant experience

- Leadership experience within a corporate structure

- Experience in multi-unit full service, QSR or fast casual restaurant concept.

- Experience working in a growth organization.

**PHYSICAL DEMANDS**

This position requires frequent standing, sitting, bending, reaching, moving, stooping, stretching and lifting in a restaurant environment. If asked to perform tasks outside of physical capabilities, be sure to notify your supervisor. These physical requirements may be accomplished with or without reasonable accommodation.

The Company anticipates accepting applications until 6/1/2026.

Employees (and their families) may elect to be covered by medical, dental, vision, and basic life insurance, and can enroll in our company’s 401K plan. Employees receive a PTO plan plus up to 13 paid holidays throughout the calendar year and are eligible to participate in the company bonus program.

**Salary: $117,000 - $185,000 per year**

The salary range above represents the low and high end of the salary range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location.

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.

Franchise Business Consultant - BWW(Western US Remote)

Business Consultants are responsible for an assigned portfolio of Franchisees. They collaborate with Franchisees to set and achieve-or-exceed goals for their networks to drive the business in the areas of sales, profits, and network growth. To accomplish this, Business Consultants will focus on coaching and influencing Franchise organizations in their delivery of consistent and safe brand experience, same-store comp growth, and (where applicable) organizational preparation for additional unit growth.

**Duties And Responsibilities**

- Achieve the operations and business performance goals for their portfolio of Franchisees, as set by their regional operations leader.

- Facilitate Annual Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments. Align priority areas with Franchisee to drive the business in sales, profitability and network growth, while delivering a safe and consistent brand experience. Develop plan to coach Franchisee, through regular check-ins, to follow-through on commitments.

- Track and review on-going data and analytics to guide Franchisee actions toward their goals, commitments, and plans. Interpret data to provide coaching and recommendations on priorities for Franchisee to address. Follow up on Franchisee commitments and monitor data to check progress.

- Support Franchisees in understanding the processes for remodeling and building new restaurants. Align with the construction team and the Franchisee, monitor the milestones, and hold the Franchisee accountable to ensure that completed facilities meet required operational specifications. Provide support during all remodel and new store openings.

- Facilitate communications between Franchisee and applicable cross-functional partners based on Franchisee’s individual goals and opportunities in pursuit of safe and consistent brand experience, same-store growth, and preparations for unit growth

- Participate and work “as-needed” with the Field Marketing Team on updates for operations initiatives and new marketing product and promotion rollouts. Monitor and support the execution of local, DMA and regional marketing plans.

- Perform evaluations on restaurants as-needed based on the Franchisee Business Review process or other indicators

- Partner with Field Training Team to coordinate training support to the franchisee.

- Ensure the effective use of G&A expenses within parameters set by regional leads.

- Complete all responsible administrative functions and requirements of the position in a timely manner.

**Education Requirements**

Minimum

- High School or GED

**Preferred**

- 4 Year / Bachelor’s Degree

**Minimum Years Of Experience**

- 5 years in supervisory management or district level multi-unit operations

- Prior leadership experience

**Knowledge, Skills, And Abilities**

- Good oral and written communication and interpersonal skills

- Excellent organizational skills – able to effectively manage time, plan, and work independently with minimal supervision

- Must be able to build credibility and trusting relationships with internal and external stakeholders

- Able to develop and execute plans to drive results

- Able to use data to inform decisions

- Able to bring people together to solve problems

- Resourceful and highly adaptable to changes in direction; can effectively adapt to different situations and personalities

- Curious with a desire for continuous learning

- Thorough understanding and knowledge of restaurant operations

- Sound business and financial acumen

- Skilled at consultation and strategic coaching

- Compliance orientation

- Big-picture orientation

- Innovation and creativity

**Travel Required**

- Must be willing to travel to consult with portfolio of franchisees, based upon the needs of the portfolio

~~From chefs who create exciting new flavors to crew members who know exactly how you want your drink – we strive to keep our guests at their best here at Dunkin’. That’s what American runs on. Come run with us! ~~

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.

Franchise Business Consultant - Dunkin'(Southern TX Remote)

As Inspire Brands transforms into a dominant multi-brand global restaurant company, the development of a mature Shared Services organization is critical to our success. This exciting role will provide essential Financial Planning and Analytical support with a specific focus on headcount analytics for the company. The role will involve not only financial planning activities such as executing annual budgets, quarterly forecasts, and monthly reporting, but also delivering insights into workforce trends and costs, and ensuring that Brands and Shared Services leaders have the headcount data and analysis needed for informed decision-making.

In this position, you will serve as a key Finance Business Partner, providing actionable insights related to headcount planning, staffing needs, and workforce efficiency. Your support will be instrumental in helping leaders optimize their teams and resources. You will play a critical role in ensuring that the right workforce strategies are in place to enable the organization to meet its objectives.

As Inspire Brands continues to grow and evolve, those with a strong analytical mindset, a passion for workforce planning, and an appetite for a steep learning curve will thrive in this dynamic and fast-paced environment.

This position sits within our Atlanta based Global Support Center with an expectation to be onsite 80% of the time.

**Responsibilities**

- Budgeting: Support the execution of the G&A budget process with a specific focus on headcount planning and analysis. Partner with business leaders to ensure accurate headcount projections are captured and managed, aligning staffing needs with financial goals. Communicate the results of the process clearly to relevant stakeholders.

- Monthly analyses: Assist in completing monthly variance analyses for headcount-related costs, including salaries, benefits, and workforce efficiency. Provide explanations for material variances, ensuring that insights are shared for use in monthly business reviews and to help identify trends or areas for improvement.

- Forecasting: Collaborate with Brands and Shared Services teams to collect and analyze headcount data for periodic workforce forecasts. Assist in projecting staffing levels and related costs, ensuring alignment with business goals and operational requirements.

- Ad hoc analyses: Support the Finance leadership and business teams with ad hoc headcount-related analyses, delivering insights that help drive workforce optimization and cost-efficiency opportunities.

- Process Improvement: Continuously evaluate and propose improvements to headcount planning and reporting processes. Identify efficiencies in data collection and analysis to provide more time for strategic business partnership and decision support.

- Diligence: Ensure the accuracy, timeliness, and quality of all headcount-related deliverables, maintaining data integrity in all forecasting, budgeting, and reporting activities.

- Customer Service: Provide excellent service to business partners, fellow Finance team members, and other teams throughout the organization. Work collaboratively to ensure the best possible insights and support are provided for headcount and staffing decisions.

**Education & Experience Qualifications**

- Required: Bachelor’s degree in Finance, Accounting, or a related field.

- Required: 2+ years of experience in Planning & Analysis

- Required: 1+ years of experience in Headcount Analysis.

- Preferred: 1+ years of Multi-brand corporate or Shared Services experience.

**REQUIRED KNOWLEDGE, SKILLS Or ABILITIES**

- Comfort with ambiguity and tolerance for a dynamic set of tasks and priorities.

- Strong track record as a proven team player.

- Excellent analytical and communication skills.

- Expert knowledge of Microsoft Excel, PowerPoint and Word.

- Strong finance, technical, analytical and problem-solving skills.

- Ability to manage time and multiple projects, often with time constraints.

- Experience with Enterprise Planning and Reporting software such as Hyperion Planning and Hyperion Financial Management, including use of SmartView.

- Strongly preferred: Experience with Business Intelligence analysis and presentation tools, including Power BI and SharePoint.

**DIRECT REPORTS**

- None

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.

Financial Analyst, Enterprise Workforce Planning

**PURPOSE OF THE POSITION**

Create a welcoming environment at the Inspire Brands Support Center Reception by greeting and assisting team members and guests, answering calls, and assisting the Admin Services team as needed.

**Responsibilities**

- Ensure that the first impression to all callers, guests, & vendors (non-team members) of the Inspire Support Center represents professionalism, efficiency, & personability on a daily basis.

- Answering phone calls within three rings then transferring the calls to the correct place.

- Immediately welcoming guests and directing them to the visitor kiosk to check in.

- Provide guests/vendors with visitor badges as needed.

- Creating relationships with callers who have complex needs, taking down their information, and forwarding this information to different departments to ensure that the caller is taken care of.

- If the guest is not greeted by a team member within 15 minutes, follow up with said guest and make sure they know they the team member is coming, and if not, follow up with team member.

- Provide support for an outstanding office environment by ensuring facilities needs are met, new hires are welcome and set up adequately, and continuously support our own team and others as needed.

- Enter and/or reassign requests in Angus within one hour of the initial request.

- Create and ship out baby gifts within two days of a baby announcement

- Check hourly that reception & reception lobby stays tidy and report any needs to the appropriate party

- Check for accuracy of the phone list, reserved parking, EA, etc., monthly and update as needed.

- Check for accuracy of the EA list (each new hire) and update that list as needed.

- Update the mobility impaired list quarterly.

- Daily follow up with visitor badges & delete/add as needed.

- Create badges for large conferences/meetings following directions of meeting host – delete any badges that aren’t returned at the end of the event

- Terminate employee badges weekly, from the report, or as emails come in. Terminate team members within 30 minutes of termination notice.

- Contribute with coordination with various meetings.

- Creating badges and pour cards for new hires.

- Assist team members with reserving conference rooms

- Liaison for ordering business cards

- Update Reserved Parking Map as requested

**Education & Experience Qualifications**

- Minimum education of High School degree required

- 2 year degree program preferred

- 1 year in a corporate environment preferred

**REQUIRED KNOWLEDGE, SKILLS Or ABILITIES**

- Excellent oral and written communication skills

- Ability to multi-task effectively

- Strong team orientation and interpersonal skills

- Well-organized and a self-starter

- Excellent attention to detail

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.

Receptionist

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