Project Scope This role supports a nonprofit client by providing reliable data management, reporting, and administrative operations that strengthen program delivery and organizational effectiveness. The Program Associate ensures accurate tracking of client, grant, and operational data; supports compliance and impact reporting; and helps maintain efficient internal systems. The position also contributes to special projects such as data clean-up, system transitions, and research that supports program planning and fundraising efforts. Day‑to‑Day Responsibilities
Maintain and update program, grant, and client data across multiple systems; generate routine and ad hoc reports as needed
Respond professionally to inquiries from clients, partners, and internal staff; follow up on reporting and documentation requirements
Provide administrative support including scheduling, correspondence, expense reporting, filing, and document management
Support grant and loan administration by reviewing submitted reports, tracking compliance, and preparing billing or follow-up communications
Coordinate meetings, trainings, and events by managing calendars, logistics, materials, and meeting notes
Must‑Haves
2+ years of experience in an administrative, data, or clerical support role, preferably in a nonprofit or mission‑driven organization
Strong proficiency with Microsoft Office and experience working in database or CRM systems (Salesforce preferred)
Excellent organizational skills, high attention to detail, and ability to manage multiple priorities and deadlines
Clear, professional written and verbal communication skills
Bachelor’s degree or equivalent combination of education and relevant work experience