Infoblox unites networking and security to deliver unmatched performance and protection. Trusted by Fortune 100 companies and emerging innovators, we provide real-time visibility and control over who and what connects to your network, so your organization runs faster and stops threats earlier.

Industry: Computer and Network Security
Company Size: 1,001-5,000 employees

Infoblox

Savvy Admin PROD

**Job Description**

At Infoblox, every breakthrough begins with a bold **“what if.”**

**What if ** your ideas could ignite global innovation?

**What if ** your curiosity could redefine the future?

We invite you to step into the next exciting chapter of **your ** career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect **70% of the Fortune 500 **, and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career.

How we empower our people is extraordinary: we’re recognized as a **Glassdoor Best Place to Work 2025, Great Place to Work-Certified in five countries, and honored by Cigna as a Healthy Workforce honors for three consecutive years **; and what we build is world class: named **CybersecAsia’s Best in Critical Infrastructure 2024 ** — clear evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? **Become the force that turns every “what if” into “what’s next.”**

In a world where you can be anything, **Be Infoblox.**

**Senior UX Designer**

We have an opportunity for a UX Designer to join our Office of the CIO team, based anywhere in North America, reporting to the senior Director of Business Operations. In this pivotal role, you will design intuitive, accessible experiences for a variety of internal products and platforms, including both custom-built tools and enhancements to existing solutions such as workflow applications, dashboards, collaboration platforms, and enterprise systems. You will own the user-centered design lifecycle end to end from discovery research and problem framing, to low- and high-fidelity prototyping, to usability testing and iteration. Collaborating closely with IT Product Owners, Technical Project Managers, Architects, and Development teams working with AI-assisted “vibe coding” tools, you will turn complex enterprise workflows into simple, usable interfaces that help our employees work smarter and faster.

**Be a Contributor — What You’ll Do**

- Design UX patterns and guardrails for an AI-accelerated front-end environment, partnering with IT Product Owners and AI/architecture teams so “vibe-coded” UIs are consistent, usable, and on-brand

- Review, refine, and correct UIs generated by AI-assisted “vibe coding” tools, defining experience-level UX and accessibility acceptance criteria so AI-generated interfaces can be reliably tested and improved

- Lead end-to-end UX for internal tools (portals, request flows, catalogs, dashboards, SharePoint/M365 experiences) from discovery through delivery

- Map user journeys, information architecture, and interaction patterns that simplify complex IT and business workflows

- Translate business and process requirements into task flows, wireframes, low- and high-fidelity prototypes, and responsive UI designs

- Create and maintain clear UX deliverables (wireframes, mockups, interactive prototypes, specs) that document states, behaviors, and edge cases

- Collaborate with IT Product Owners, TPMs, and Architects to clarify problems, define success metrics, and align UX with IT standards and value streams

- Break UX work into stories and features with clear acceptance criteria that development teams can execute

- Apply and extend design systems, components, and patterns to keep internal tools visually consistent and scalable

- Conduct lightweight user research and usability testing with internal stakeholders; use analytics and feedback to iterate on workflows and drive measurable improvements

- Support “Infoblox on Infoblox” (Customer Zero) by evaluating internal use of Infoblox products and feeding structured UX findings back to Product and Engineering

**Be Prepared — What You Bring**

- 8+ years as a UX/UI, Product, or Interaction Designer for web apps, admin consoles, or complex enterprise workflows; internal business systems (ITSM, CRM, ERP, HRIS, etc.) strongly preferred

- Experience collaborating with engineers using AI-assisted or “vibe coding” tools, including designing reusable UX patterns and guardrails, and systematically reviewing AI-generated UIs for interaction quality, visual consistency, and accessibility

- Strong interaction design skills: mapping journeys, workflows, interaction models, including exception paths and edge cases in B2B/internal IT ecosystems

- Demonstrated application of UX principles, heuristics, and Gestalt laws to design data-heavy, workflow-centric experiences with measurable outcomes

- Hands-on experience with user-centered research (stakeholder interviews, task analysis, prototyping, usability testing) and lightweight, iterative methods for internal audiences

- Proficiency in Figma (preferred) for wireframing, prototyping, and documentation; comfort with FigJam or similar tools for mapping and ideation; experience with design systems

- Deep understanding of usability, interaction design, responsive layouts across enterprise device ranges, and accessibility best practices (WCAG, color contrast, keyboard navigation) for dense admin UIs

- Data-informed mindset with strong analytical and logical thinking; comfortable using quantitative and qualitative data to guide design decisions and measure impact

- Experience working in agile product teams and effectively communicating design rationale and trade-offs to technical and non-technical stakeholders across IT and business

- Bachelor’s degree in Design, HCI, Human-Centered Computing, Human Factors, or related field (or equivalent experience), plus a portfolio featuring at least two end-to-end, data-heavy or workflow-centric applications

**Be Successful — Your Path**

**First 90 Days: ** Immerse in our culture, connect with mentors (Blox Buddies), and map the systems and meet with key stakeholders that rely on your work. Discuss and create short/long term goals.

**Six Months**

- Be fully engaged with our IT Product Owners, TPMs, Architects, and development teams, including those leveraging AI-accelerated front-end tools

- Own UX for one or more internal IT products/flows end to end, from discovery to launch

- Drive the user-centered design lifecycle—research, prototyping, and usability testing—for your areas of responsibility

- Establish design and review practices for AI-accelerated front-end work, reducing rework while improving usability and accessibility

**One Year**

- Be the go-to UX partner for a key IT value stream with measurable improvements in usability, adoption, and/or ticket reduction

- Play a strategic role in driving the UX for our internal product roadmap, ensuring internal experiences keep pace with our evolving SaaS and AI strategies

- Help evolve shared design standards, patterns, and UX guardrails for internal products, including those generated via AI-assisted development

**Belong — ** **Your Community**

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. Whether you design, code, lead, or support, you’ll grow and belong here.

**Be Rewarded — ** **Benefits That Help You Grow, Thrive, Belong**

- Comprehensive health coverage, generous PTO, and flexible work options

- Learning opportunities, career-mobility programs, and leadership workshops

- Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy

- Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations

- Charitable Giving Program supported by Company Match

- We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications. Base salary for this position: $104,300 - $155,430 plus corporate bonus potential

**Ready to Be the Difference?**

~~Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis ~~

Senior UX Designer

**Job Description**

At Infoblox, every breakthrough begins with a bold **“what if.”**

**What if ** your ideas could ignite global innovation?

**What if ** your curiosity could redefine the future?

We invite you to step into the next exciting chapter of **your ** career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect **70% of the Fortune 500 **, and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career.

Here, how we empower our people is extraordinary: **Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running ** — and what we build is world-class: recognized as **CybersecAsia’s Best in Critical Infrastructure 2024 **—evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, **what if ** the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”.

In a world where you can be anything, **Be Infoblox **.

**Senior Manager, AMS West Delivery**

We are looking for a Senior Manager, AMS West Delivery P rofessional Services to join our WW Professional Services team, reporting to the Senior Director of Global Professional Services. In this remote role, you will lead a group of Professional Services Consultants and Resident Engineers, work with our customers to implement Infoblox solutions to meet their use cases and work closely with Infoblox sales teams to position services in the sales cycle. You will also drive processes and improvements in our project delivery, increase efficiency, and improve productivity.

You are the ideal candidate if you are a creative self-starter who is passionate about leading successful teams and pays close attention to detail. You are innovative, organized, detail-oriented, and efficient while adapting to changing priorities.

**Be a Contributor — What You’ll Do**

- Lead a team of Professional Services professional services consultants and resident engineers as they partner with customers to implement Infoblox solutions, ensuring high-quality performance and customer satisfaction and fostering a collaborative and high-performance work environment

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- Build and maintain strong relationships with customers to understand their needs, ensure satisfaction, and meet expectations

-

- Act as primary contact for internal stakeholders, including Account teams and Professional Services management to share project status and regional metrics reporting. You will also oversee multiple projects simultaneously and ensure that they are completed on time, within scope, and within budget

-

- Work closely with the Sales team as part of the sales cycle to scope engagements and position Professional Services engagements

-

- Develop and implement strategies to improve service delivery and operational efficiency

-

- Serve as an escalation point for customers and Account teams

- Attend weekly scheduled Professional Services and regional sales leadership meeting

**Be Prepared — What You Bring**

- 5+ years of experience leading a regional Professional Services team of 10+members

- Proven track record of working closely with regional sales teams to participate in the sales cycle and identify expansion opportunities withexisting customers.

- Proven experience scaling regional Professional Services teams to improve operational cadence, project time to value and success rate.

- Strong customer facing skills. Ability to lead customers to success and to handle escalations.

- Proven experience working closely with implementation partners enabling them on the technology and on implementation best practices

- Ability to build and forge strong relationships and trust with Infoblox stakeholders across multiple organizations.

- Exceptional communication skills – Able to prepare and present complex ideas in a comprehensive and clear way to a variety of stakeholders.

- Self-sufficient – capable of driving customers and internal resources through risks, issues, challenges and delays with minimal escalations.

- Demonstrated a sense of urgency and attention to detail.

- Ability to multitask in high pressure environment and prioritize short term tactical projects and long-term strategic goals.

- Technical background in one or more of the following: data, analytics, networking, security, and software development.

- A bachelor’s degree or greater from an accredited university or equivalent experience.

- Located in the Pacific, Mountain, or Central time zones.

**Be Successful — Your Path**

**First 90 Days: **Immerse yourself in our culture, connect with mentors (Blox Buddies), and map the systems and meet with key stakeholders that rely on your work. Discuss and create short/long term goals.

**Six Months:**

- Build working relationships with your internal and external stakeholders

- Work closely with sales teams to scope projects and form close relationships with customers

- Create and launch process efficiencies

- Meet or exceed process SLAs

- Obtain collaborative working relationships with cross-functional teams

- Attain Professional Services and product certifications

**One Year:**

- Improve current process efficiencies

-  Build upon and improve upon collaborative working relationships with cross-functional teams

- Help grow the Americas Professional Services business

**Belong— ** **Your Community**

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.

**Be Rewarded — ** **Benefits That Help You Grow, Thrive, Belong**

- Comprehensive health coverage, generous PTO, and flexible work options

- Learning opportunities, career-mobility programs, and leadership workshops

- Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy

- Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations

- Charitable Giving Program supported by Company Match

- We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications. Base salary for this position: $200K - $230K, plus bonus or commissions

Ready to**Be the Difference?**

~~Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis~~

Senior Manager, Americas West Delivery

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