Overview Schedule: Tuesday–Thursday, 8:00 a.m.–4:30 p.m. (24 hours/week). This position is benefits‑eligible. Location: Methodist Medical Tower Team Supported: Infectious Diseases Position Summary This role is responsible for supporting clinic operations by coordinating patient scheduling, managing pre‑registration, handling message pools, maintaining the inpatient consult board, processing faxes, and performing general administrative tasks. The position ensures efficient patient flow, accurate demographic and financial data collection, and excellent customer service. Responsibilities also include scheduling appointments, obtaining required medical information, explaining departmental policies, entering charges, collecting payments, and directing incoming calls. Hybrid; reliable internet required. Qualifications
High School Diploma or GED required
Prefer experience in a healthcare setting
Ability to learn and retain ICD‑10 and CPT coding
Ability to interpret insurance information; knowledge of medical terminology preferred
Basic proficiency in Microsoft Office (Word, PowerPoint, Excel)
Top Candidate Attributes
Strong attention to detail
Effective, timely communication
Experience with Cerner and MS Office Suite
Flexible and willing to cross‑train
We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.