Epic Analyst
2 - 5 years
Jacksonville, FL
Full-time
Hybrid
1 month ago
About the role
Epic Analyst Level 1
Reporting Structure
This position will report directly to the Project Director.
The Work
Are you eager to start a long-term career in healthcare technology? Whether you're a new college graduate, a current healthcare professional, or transitioning from military service, this is a rare opportunity to break into one of the most in-demand fields in the industry—Epic Systems. No prior Epic experience needed. Just bring your drive, curiosity, and comfort learning new technology.
Key Responsibilities will include:
Phase 1: Epic Certification (1-3 months)
Phase 2: Epic Implementation (Approx. 15 months)
Phase 3: Post-Live Support (36 months)
Phase 4: Post-Project Path
Knowledge Skills and Abilities:
(Required to achieve certification within 8 weeks of training completion, with up to three exam attempts permitted.)
Required Education and Work Experience:
Reporting Structure
This position will report directly to the Project Director.
The Work
Are you eager to start a long-term career in healthcare technology? Whether you're a new college graduate, a current healthcare professional, or transitioning from military service, this is a rare opportunity to break into one of the most in-demand fields in the industry—Epic Systems. No prior Epic experience needed. Just bring your drive, curiosity, and comfort learning new technology.
Key Responsibilities will include:
- Implement, configure, and maintain assigned Epic applications to support clinical and operational workflows
- Perform comprehensive build and testing within the Epic environment, including new implementation build, post-go-live optimization, and break/fix updates
- Collaborate closely with end-users to understand business needs, translate requirements into effective Epic Solutions, and ensure system functionality meets expectations
- Troubleshoot issues, analyze system performance, and deliver timely resolutions to maintain application stability
- This role is part of a structured five-year development program designed to take you from trainee to fully certified and experienced Epic Analyst
Phase 1: Epic Certification (1-3 months)
- Attend Epic training in Verona, WI
- Complete assigned coursework and build projects
- Pass Epic certification exams (three attempts provided)
Phase 2: Epic Implementation (Approx. 15 months)
- Work directly with Hospital teams to:
- Build and configure Epic applications
- Participate in testing and validation
- Support the system through go-live
Phase 3: Post-Live Support (36 months)
- Implement upgrades and new features
- Troubleshoot and resolve issues
- Support end-users and optimize workflows
Phase 4: Post-Project Path
- Upon completion, you will have the experience to continue:
- With the hospital project, OR
- Transition to new Epic clients as a consultant
Knowledge Skills and Abilities:
- Excellent written and verbal communication skills; able to present data in a clear, concise, and actionable manner
- Highly organized, self-motivated, and able to work independently and collaboratively in a fast-paced environment. Strong comfort and aptitude for learning new technology systems
- Excellent communication, analytical, problem-solving, and teamwork skills
- Ability to commit to a structured five-year development program
- Willingness and ability to travel 1–2 times to Madison, WI for Epic certification
(Required to achieve certification within 8 weeks of training completion, with up to three exam attempts permitted.)
- Ability to travel to Louisiana once per month for approximately the first 15 months
- Ability to work 4 days per week onsite at the iMethods office; remaining days remote
- Availability for limited on-call rotations during the post-live support phase
- Comfort working in a fast-paced, collaborative project environment
Required Education and Work Experience:
- Bachelor’s degree preferred and/or equivalent professional experience (healthcare, military, or technology background preferred)
- Commitment to passing Epic certification exams within the required three attempts