Business Analyst
5+ years
Richmond, VA
Full-time
Onsite
1 month ago
About the role
Key Responsibilities
Support Teams and Build Alignment
Communicate Clearly and Influence Decisions
Qualifications
Required
Preferred
Skills And Competencies
- Establish, refine, and promote consistent BA methods, templates, and documentation standards.
- Ensure high‑quality requirements such as BRDs, RTMs, user stories, acceptance criteria, process flows, and data requirements.
- Validate requirements to confirm business value, technical feasibility, and alignment with organizational goals.
- Provide clear and constructive feedback to improve BA deliverables and reduce rework.
- Ensure BA outputs are accurate, complete, and delivered on time to support project milestones.
- Support testing approaches that include functional, non‑functional, and data‑related needs.
Support Teams and Build Alignment
- Create a collaborative and supportive environment across business units, IT teams, and vendor partners.
- Act as a trusted liaison who brings clarity and alignment to complex business needs.
- Facilitate workshops, discovery sessions, and cross‑team discussions that support decision‑making.
- Support change management through clear and proactive communication.
- Work with product owners, project managers, and leadership to prioritize requirements, manage risks, and maintain project momentum.
Communicate Clearly and Influence Decisions
- Communicate complex ideas in a clear and simple way for executives, technical teams, and end users.
- Translate business needs into structured, actionable requirements and documentation.
- Present recommendations, findings, and updates to senior leadership with confidence.
- Produce well‑organized documentation that supports planning and solution design.
- Coach and Develop the BA Team
- Mentor and develop Business Analysts, building confidence and strong analytical skills.
- Identify opportunities to improve BA processes, tools, and team capabilities.
- Lead improvements that increase efficiency, consistency, and quality across the BA function.
- Ensure alignment with leadership and the team before introducing new methods or standards.
- Remove roadblocks, provide direction, and address risks that affect BA performance.
- Model accountability, transparency, and a commitment to high‑quality work.
Qualifications
Required
- Bachelor’s degree in Business, Information Technology, or a related field
- 7 or more years of Business Analyst experience, including at least 3 years mentoring or leading analysts
- Strong written and verbal communication skills
- Solid understanding of elicitation techniques, requirements documentation, and process modeling
- Experience with Agile methods such as Scrum or Kanban
- Strong facilitation and stakeholder engagement skills
- Experience with enterprise‑level or multi‑module systems
- Proficiency with BA and ALM tools such as Jira or Azure DevOps
Preferred
- Experience shaping BA practice standards or contributing to a BA Center of Excellence
- Background in data governance, data integration, or data quality
- Familiarity with testing methods and ALM or automated testing tools
- Strong analytical and problem‑solving skills, including the ability to use data for insights
Skills And Competencies
- Servant leadership and mentoring
- Strong communication and presentation skills
- Analytical mindset and focus on continuous improvement
- Skilled in stakeholder engagement and facilitation
- High attention to detail and commitment to quality
- Ability to manage multiple priorities and support several projects at once
- Proficiency with Microsoft Office and process modeling tools
Skills
IT Services and IT Consulting