AI first customer care for B2C Companies.

Industry: Software Development
Company Size: 11-50 employees

GigaML

Savvy Admin PROD

**About Giga**

Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.

It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.

The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:

- Voice AI startup Giga raises $61M Series A

- DoorDash and Giga Partnership

Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email. If being a part of this resonates with you, please apply!

**About The Role**

We’re looking for a Sales Director to own and expand relationships with Giga’s largest and most important enterprise accounts. You’ll drive complex, multi-stakeholder sales cycles across Fortune 1000 organizations — leading with insight, partnership, and a deep understanding of the customer’s business.

You’ll collaborate directly with Giga’s leadership, product, and engineering teams to shape custom solutions and unlock expansion opportunities within existing accounts and large-scale pilots. This is a foundational, high-impact role for someone eager to drive transformational change inside the world’s biggest brands.

**What You’ll Do**

- Own strategic relationships: Develop deep, trusted partnerships with executive stakeholders across CX, Operations, and Product teams.

- Drive growth across key logos: Lead expansion within our largest customers and convert POCs into multi-year, multi-million-dollar partnerships.

- Lead complex deal cycles: Manage enterprise negotiations, coordinate technical validation, and align stakeholders from first meeting through close.

- Develop account strategy: Build and execute tailored account plans to deepen engagement and expand into new lines of business.

- Collaborate cross-functionally: Partner with founders, engineering, and deployment teams to deliver customized, high-value solutions.

- Influence Giga’s roadmap: Bring customer insights directly into our product and strategy discussions to shape future capabilities.

**Who You Are**

- Experienced enterprise seller: 5+ years in strategic or enterprise SaaS sales with a strong record of closing and expanding 6 or 7-figure deals.

- Trusted partner: Skilled at navigating large, complex organizations and building executive-level relationships.

- Builder mindset: Thrives in early-stage, fast-paced environments where process and playbooks are still being written.

- Collaborative communicator: Clear, thoughtful, and able to align internal and external teams around shared outcomes.

**Nice to Have**

- Experience selling AI, automation, or CX transformation solutions.

- Familiarity with large-scale deployments in telecom, logistics, or e-commerce sectors.

- Early GTM or founding sales experience at a fast-growing startup.

**Compensation & Benefits**

- Competitive base + commission + equity

- Catered lunch daily

- Dinner stipend

- $150/month wellness benefit (gym, fitness classes, mental health)

- 401(k) plan

- Paid parental leave (12 weeks maternal, 6 weeks paternal)

- Commuter benefits

- Medical, dental, and vision coverage

**Why Giga**

At Giga, you’ll sell one of the most advanced enterprise AI platforms on the market — to the world’s most recognized consumer brands. You’ll be joining a team that moves fast, builds fearlessly, and values people who take ownership and drive impact.

If you’re motivated by closing transformative deals and partnering with global enterprises to redefine how they serve their customers, **this is your opportunity to make it happen.**

Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Enterprise Sales Director

**About Giga**

Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.

It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.

The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:

- Voice AI startup Giga raises $61M Series A

- DoorDash and Giga Partnership

Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email. If being a part of this resonates with you, please apply!

**The Role**

We're looking for software engineers to help build the systems that power our AI agents. You'll work across the backend, from data pipelines and integrations to agent infrastructure, shipping features alongside experienced engineers who will help you grow.

This is a role where you'll contribute to real problems from day one. We expect you to ramp up quickly, take ownership of your work, and operate with increasing independence as you learn the codebase.

**What You'll Work On**

You'll contribute to projects across our stack. Some examples:

- Atlas: Building features for our AI assistant: charts and alerts in Slack, natural language queries, and expanding Atlas to manage platform resources

- Activity Stream: Log visualization with filters, timestamps, and frequency charts to give visibility into agent behavior

- Dynamic knowledge: Adding time-based knowledge (like ongoing incidents) that auto-updates from sources like status pages

- Agent memory: Conversation awareness and recent interaction lookups so agents remember context across sessions

As an early-career engineer, you'll be paired with senior engineers on larger initiatives while also owning smaller projects end-to-end as you ramp up.

**You Might Be a Fit If You**

- Have 1-3 years of professional software engineering experience

- Are curious and ask good questions—you want to understand why things work, not just how

- Can take feedback well and iterate quickly

- Prefer shipping over perfection but still care about quality

- Want to grow at a startup where you'll have real responsibility early

**Perks & Benefits**

- Catered lunch daily

- Dinner stipend

- $150/month wellness benefit (gym, fitness classes, mental health)

- 401(k) plan

- Paid parental leave (12 weeks maternal, 6 weeks paternal)

- Commuter benefits

- Medical, dental, and vision coverage

Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Compensation Range: $160K - $250K

Software Engineer I / II

**This is a long-term support role, on-site in San Francisco in the Dogpatch neighborhood.**

Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email.

Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.

It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.

The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:

- Voice AI startup Giga raises $61M Series A

- DoorDash and Giga Partnership

If being a part of this resonates with you, please apply!

**About The Role**

You'll operate as the executive's day-to-day execution partner—owning time, information flow, and logistics so the most important work moves forward.

This is a career support role that blends executive assistance, communication, and rigorous follow-through: mastering calendar/inbox/travel, preparing meetings, drafting crisp comms, and keeping commitments on track.

**Who You Are**

You have supported execs in fast-moving, high-stakes environments (e.g., VC-backed startups, VC, tier-1 consulting) and bring urgency, polish, and discretion from day one.

You have exceptional organization, crisp writing, and dependable follow-through.

You feel comfortable representing the executive office with confidence internally and externally.

You may come from the following backgrounds:

- Executive Assistant / Administrative Business Partner with mastery of calendaring, travel, meeting prep, inbox triage, and follow-through.

- Operations / Administrative Coordinator (or hospitality/guest-experience lead) who has run complex logistics and VIP communications at pace.

- Executive support professional from founder-led tech, venture, consulting, or law environments with strong judgment and service orientation.

**Perks & Benefits**

- Catered lunch daily

- Dinner stipend

- $150/month wellness benefit (gym, fitness classes, mental health)

- 401(k) plan

- Paid parental leave (12 weeks maternal, 6 weeks paternal)

- Commuter benefits

- Medical, dental, and vision coverage

Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Executive Assistant

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