Galderma is the leading company solely dedicated to skin and advancing the future of dermatology.
We deliver an innovative, science-based portfolio of sophisticated brands and services across Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Through trusted partnerships with healthcare professionals, we ensure to meet individual consumer and patient needs with superior outcomes.

Industry: Arzneimittelherstellung
Company Size: 5.001–10.000 Beschäftigte

Galderma

Savvy Admin PROD

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

The Galderma Medical Science Liaison (MSL) serves as an internal expert to support the U.S. Nemolizumab team. The MSL develops and maintains professional relationships with external customers such as physicians and other health care providers (HCPs), nurse practitioners (NPs) and physician assistant (PAs) to provide comprehensive medical and scientific support for Nemolizumab in assigned areas of interest. The MSL will focus on providing HCPs, clinical investigators and professional organizations with proactive and reactive scientific information in a compliant manner.

**This ** **Territory Includes: OH, MI, KY & W. PA**

**Key Responsibilities**

- Identify key opinion leaders and cultivate a network of experts -Drive Regional, National, and International External Expert and Influencer identification, tiering, and development in support for Nemolizumab. Prepare and execute key opinion leader (KOL) engagement plans. Develop, maintain, and execute US KOL and US Institution plans within respective geography. Collaborate with health care professionals to identify opportunities for the development of algorithms and guidelines.

- Execute qualitative and quantitative metrics required per the US medical affairs strategy.

- Identify, collect and communicate medical insights and feedback gathered from scientific exchange and relevant information to define, update and support medical affairs strategies.

- Conduct and implement a comprehensive disease awareness tactical plan within the respective geography by serving as an educational resource to healthcare providers on disease state concepts, including providing effective presentations to groups, and participating in 1:1 discussion.

- Provide in-depth drug, mechanism of action and emerging clinical information to health care providers in the respective geography in a compliant manner.

- Serve as a liaison to health care professionals and professional organizations and disease state advocacy groups. Support the efforts of patient support groups and educational foundations.

- Conduct discussions with HCPs to identify potential research gaps.

- Identify and facilitate opportunities for data generation activities through proposals for posthoc analyses, Investigator-Initiated Trial (IIT), and Medical Affairs-sponsored studies for research that is aligned with Galderma’s strategic focus in a compliant and collaborative manner with home office colleagues.

- Attend congresses, engage with external stakeholders, prepare congress summaries, and present key perspectives to internal stakeholders including competitor analyses. Provide educational meeting support at scientific congresses.

- Maintain and stay current on developments in atopic dermatitis and prurigo nodularis by review and study of relevant scientific literature.

- Develop and conduct external and internal trainings and continuing education. (Examples include but not limited to – sales training, speaker training and advisory board alignment with HCPs).

- Ensure all activities and responses with external and internal stakeholders are conducted timely and with strict adherence to legal and compliance guidelines.

- Provide medical and scientific support into the planning and execution of advisory boards and work with physician experts to review speaker presentations and provide additional medical background where requested.

**Skills And Qualifications**

- Doctorate degree & 1-2 years of MSL/Medical Affairs experience preferred

- Pharm.D., Ph.D., MD, or NP/PA

- Three (3) plus years of clinical practice, clinical research, or medical research preferred. Experience in a medically related field can include post-doctoral training (i.e., residencies and/or fellowships)

- Dermatology or Immunology background preferred

- Biologic and/or launch experience preferred

- Excellent communication, presentation and time management skills required; must be adaptable, solution oriented and able to work well within a team and relate effectively with external HCP and internal stakeholders

- Ability to interface effectively with a variety of technical platforms

- Solid understanding of FDA, OIG, HIPAA, and other US regulatory principles

- Current working knowledge of US legal, regulatory, and compliance regulations and guidelines

- Ability to function with a sense of purposeful urgency in a team-oriented (matrix) environment

- Strong scientific and/or clinical acumen

- Strong business acumen

- Demonstrated ability to organize, prioritize, and work effectively with a sense of urgency in an evolving environment

- Superior soft skills and demonstrated credibility with medical professionals with ability to develop good relationship

- Ability to complete expense reports in a compliant and timely manner. Ability to manage travel in an organized and effective manner.

- Travel is estimated at 70-80%

**About The Compensation**

The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $160,000-$200,000.

In addition to base salary, we provide an opportunity to participate in an annual short-term incentive program that is based on corporate performance with a multiplier focused on individual performance. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more.

**What We Offer In Return**

You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.

**Next Steps**

- If your profile is a match, we will invite you for a first virtual conversation with the recruiter.

- The next step is a virtual conversation with the hiring manager

- The final step is a panel conversation with the extended team

**Our people make a difference**

At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

**Employer's Rights**

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Medical Science Liaison, Great Lakes

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

**Title: **Inside Sales Manager

**Location: **Miami

**Job Summary**

The Inside Sales Manager leads and develops a team of Inside Sales Account Managers (ISAMs) to drive revenue growth through outbound phone and digital sales channels. This role is responsible for team performance, pipeline management, KPI oversight, forecasting accuracy, and cross-functional collaboration to optimize customer acquisition and retention reporting to the Director of Sales and Support, this leader ensures execution of sales strategy while building a high-performance, results-driven culture.

**Key Responsibilities**

Team Leadership and Development (60%)

- Lead, manage, and mentor 9 ISAM team members, improving individual performance, strengthening capabilities, and ensuring consistent achievement of team sales targets.

- Directly oversee day‑to‑day sales and strategic activities of designated ISAMs, driving execution against revenue goals and ensuring alignment with organizational priorities.

Sales Performance (40%)

- Track key performance indicators (KPIs), analyze sales metrics, and provide ongoing coaching and feedback, resulting in improved pipeline quality, stronger conversion rates and increased ISAM performance.

- Oversee lead qualification, follow-up, and opportunity management to maintain healthy sales funnel and deliver accurate sales forecasts that support strategic decision-making.

- Collaborate with marketing, sales leadership, and commercial operations to streamline processes, enhance customer experience and contribute to measurable sales growth.

- Optimize sales processes and CRM utilization to increase data accuracy, improve workflow efficiency and strengthen visibility into performance trends.

- Analyze and control expenditures to ensure adherence to budgetary requirements while maximizing return on sales activities and resource allocation.

**Skills & Qualifications**

- Bachelor’s degree or equivalent years of directly related experience

- 6-10 years of Inside Sales or related experience. Previous skincare experience preferred.

- 2+ years of experience leading/managing a team

- Proven track record managing teams of five or more

- Demonstrated experience coaching, training, leading, and developing teams

- Skilled in goal‑setting, planning, communication, relationship building, and problem‑solving.

- Ability to manage multiple responsibilities and get others to buy in to specific goals and strategies in a fast paced, demanding environment

- Knowledge of clinical, surgical techniques and aesthetic procedures and medical terminology

- Self-reliant, highly organized with the ability to make solid business decisions

- Outstanding verbal and written communication skills

- Ability to multi-task, prioritize, and manage time effectively

- Actively participate and attend scheduled sales meetings and conference calls

- Ability to work longer hours as needed during end of month, quarter and year to deliver on quota

- Some travel required

- Proficient in Word, PowerPoint and Excel and CRM platforms

**What We Offer In Return**

You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.

**Next Steps**

- If your application is successful and your profile is a match, we will invite you for a first virtual conversation with the recruiter.

- The next step is a virtual conversation with the hiring manager

- The final step is a panel conversation with the extended team

**Our people make a difference**

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

**Employer’s Rights**

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Inside Sales Manager

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

- Open to remote or Onsite Candidates in Miami, FL (US HQ)

**Job Summary**

The Social Commerce Manager is responsible for driving revenue growth, profitability, and brand performance across social commerce and digital marketplace platforms, with a strong dual focus on TikTok Shop and iHerb for Galderma’s Consumer Business Unit. This role serves as the commercial owner and strategic lead for TikTok Shop and iHerb, as well as select additional marketplace and Quick Commerce channels. Working collaboratively with cross-functional teams and an external operating partner that supports execution, the Manager owns platform strategy, performance management, and P&L accountability to ensure scalable and profitable growth. This role will report into the Director of National Sales.

**Key Responsibilities**

- Primary owner for overall commercial strategy and performance for TikTok Shop, including assortment, pricing, promotions, inventory availability, and shop health

- Serve as the primary internal owner for TikTok Shop - aligning brand, marketing, digital, and operational stakeholders around clear objectives and KPIs

- Collaborate closely with an external operating partner to support day-to-day TikTok Shop execution while retaining ownership of results

- Stay current on TikTok Shop capabilities, trends, and best practices to inform ongoing strategy

**Marketplace & iHerb Management**

- Serve as commercial owner for iHerb, leading strategy, performance management, assortment planning, promotions, and growth initiatives

- Develop and execute joint business plans with iHerb to drive GMV, conversion, visibility, and long-term brand equity

- Lead commercial strategy for additional Quick Commerce and marketplace platforms such as Instacart or similar partners

- Ensure consistent brand presentation, compliant content, and strong customer experience across all managed marketplaces

**Sales, Growth & P&L Management**

- Own platform-level P&L for TikTok Shop, iHerb, and assigned marketplaces, including revenue forecasting, promotional investment, fees, deductions, and margin performance

- Partner with Finance and Supply Chain teams to forecast demand and support inventory and production planning across marketplace channels

- Assess ROI across promotions, affiliate programs, trade levers, and media investments to optimize growth and profitability

**Affiliate, Content & Live Commerce Strategy**

- Define affiliate and creator commerce strategy for TikTok Shop, aligned with brand priorities, positioning, seasonality, and key activation moments

- Support creator activation and performance optimization in collaboration with internal teams, external partners, and agencies

- Ensure all TikTok Shop and marketplace content is compliant and aligned with core marketing claims, brand positioning, and seasonal strategies

- Lead strategy for TikTok Shop campaigns including product launches, promotions, flash sales, and live shopping events

- Partner with Brand, Marketing, and Media teams to guide development of content strategies across TikTok Shop and iHerb, including paid amplification opportunities

**Performance Analytics & Customer Experience**

- Track and analyze key performance metrics including GMV, traffic, conversion rate, AOV, affiliate contribution, and promotional lift across TikTok Shop and iHerb

- Translate insights into actionable recommendations to improve content, merchandising, pricing, and promotions

**Cross-Functional Collaboration & Special Projects**

- Act as a key connector across Sales, Brand, Marketing, Media, Digital, Finance, Supply Chain, and external partners

- Assist with other eCommerce and Media team projects, task forces, or 360 initiatives as needed, particularly during peak activation periods

**Skills & Qualifications**

- Bachelor’s degree in Marketing, Business, or a related field

- 6+ years of experience in eCommerce, social commerce, or digital marketplaces

- Hands-on experience working with TikTok Shop and strong familiarity with marketplace operations

- Direct experience managing or partnering with iHerb strongly preferred

- Strong understanding of social commerce, marketplace dynamics, and performance marketing

- Demonstrated experience managing platform or customer-level P&L

- Strong analytical, communication, and stakeholder management skills

- Self-starter with an entrepreneurial mindset and ability to operate in a dynamic environment

**About The Compensation**

The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $115,000-$155,000.

In addition to base salary, we provide an opportunity to participate in an annual short-term incentive program that is based on corporate performance with a multiplier focused on individual performance. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more.

**What We Offer In Return**

You will be part of an organization that genuinely values and embraces diversity and inclusion. We believe that reflecting the diverse perspectives of our customers leads to stronger, more meaningful outcomes.

**Next Steps**

- If your profile is a match, we will invite you for a first virtual conversation with the recruiter

- The next step is a virtual conversation with the hiring manager

- The final step is a panel conversation with the extended team

**Our people make a difference**

At Galderma, you’ll work alongside individuals who share your drive—as well as those with different perspectives that help us grow. We value the unique contributions of every team member. Our culture of professionalism, collaboration, and support creates an environment where people can truly thrive and excel.

**Employer’s Rights**

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Galderma is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by applicable law. Galderma is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.

Social Commerce Manager

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