Call Center Representative
Columbus, OH
Full-time
Onsite
1 month ago
About the role
About Fox Fruit
At Fox Fruit, we believe that every business deserves a smart, adaptive marketing partner. Our team of experts blends strategic insight and creative solutions to deliver results that matter. We are committed to fostering organic growth for our clients through innovative approaches tailored to their unique needs.
Introduction
Join a communication-focused team where customer service and professionalism are top priorities. This role is ideal for individuals who enjoy helping others and developing strong communication skills.
Responsibilities
Qualifications
At Fox Fruit, we believe that every business deserves a smart, adaptive marketing partner. Our team of experts blends strategic insight and creative solutions to deliver results that matter. We are committed to fostering organic growth for our clients through innovative approaches tailored to their unique needs.
Introduction
Join a communication-focused team where customer service and professionalism are top priorities. This role is ideal for individuals who enjoy helping others and developing strong communication skills.
Responsibilities
- Handle inbound and outbound customer calls professionally.
- Assist customers with inquiries, requests, and issue resolution.
- Provide accurate information while following company procedures.
- Document customer interactions and maintain organized records.
- Meet service expectations and support team performance goals.
Qualifications
- Strong verbal communication and active listening skills.
- Professional and customer-focused attitude.
- Comfortable working in a fast-paced call environment.
- Reliable, organized, and detail-oriented.
- Basic computer skills including data entry and CRM systems.
- Entry-level applicants encouraged; training provided.
Skills
Advertising ServicesOther