Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. 

To learn more about our career opportunities, visit fourseasons.com/careers.

For more information and reservations, visit fourseasons.com. 

For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.

Industry: Hospitality
Company Size: 10,001+ employees

Four Seasons Hotels and Resorts

Savvy Admin PROD

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.

**Host/ess, Full-Time**

Seat guests promptly at a table, pre-set for the number in the party and according to guest preferences. Set up host/hostess stand, answer phone calls according to the Four Seasons standards, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant. Six to twelve months of restaurant or food & beverage experience.

A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends, and holidays. Must be fluent in English and possess legal work authorization in the United States.

**Comprehensive Benefits**

- Hourly Rate: $23.00

- Medical, dental, and vision insurance

- Vacation, holiday, and sick pay

- 401k participation with company matching program

- Complimentary stays at Four Seasons worldwide, subject to availability

- Discounted RTD Flex Pass

- Free shift meal prepared by the culinary team

- Complimentary dry cleaning of employee uniforms

- Anticipated start date of May 25th 2026

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

EDGE Restaurant Host/Hostess - Full Time

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

**About The Role**

The Front Desk Agent welcomes and registers hotel guests as well as checks guest out of the hotel while preparing their bill and seeking feedback. Agents will assess each guests’ needs and requests and add personal touches to achieve maximum customer satisfaction.

**What You Will Do**

- Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.

- Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.

- Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift.

- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person, phone, FS Chat and by email.

**What You Bring**

- Preferred experience in a luxury hotel in Front Office and/or Concierge or Guest Services

- Knowledge of Napa Valley and surrounding areas, highly desirable, however not required.

- Strong written and oral presentation skills. Strong computer skills.

- Strong problem solving skills, ability to handle difficult situations and guests.

This position is **not ** eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

**What We Offer**

- Hourly: $26.68

- Cigna medical and dental benefit options

- Complimentary accommodation at other Four Seasons Hotels and Resorts

- Complimentary Employee Meals

- 401k Retirement Plans

**Schedule & Hours**

- Full Time availability

- Flexible for early morning, mid-day, and evening shifts in order to support 24/7 operational business needs

~~To apply, please click on the “APPLY” button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding.~~

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at jobs.napavalley@fourseasons.com.

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Front Desk Agent

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.

**GENERAL MAINTENANCE HELPER**

The Four Seasons Resort Lāna’i is looking for a **General Maintenance Helper **who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

**What You’ll Do**

The General Maintenance Helper provides maintenance and repair services for hotel equipment and facilities, including electrical, plumbing, HVAC, and safety systems, while responding to issues promptly and professionally to ensure guest satisfaction and compliance with company standards.

**Responsibilities Include, But Are Not Limited To**

- Maintain cleanliness and organization of engineering work areas and hotel spaces

- Perform painting, sanding, staining, and light carpentry tasks

- Assist with basic electrical, plumbing, and HVAC maintenance

- Support troubleshooting and repairs of equipment such as motors, breakers, and chillers

- Respond promptly to guest maintenance requests in rooms and public areas

- Assist in emergency responses, including fire alarms and power outages

- Help transport and manage parts, tools, and materials as needed

- And More!

**What To Bring**

- Successful candidate must possess legal work authorization in United States

- The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.

- Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts

- Requires a working technical knowledge of general building maintenance

**Join Our ‘ohana & Enjoy Our Amazing Benefits**

- Hourly Rate: $25.35

- 100% Employer contributed Medical, Dental, and Vision benefits

- Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay

- Inclusive and diverse employee engagement & recognition events all year-round

- Complimentary stays and exclusive discounts at Four Seasons Worldwide

- Complimentary Employee Meals & Dry Cleaning for Employee Uniforms

- Owner subsidized on-island housing, inter-island airfare to Oahu and other resources

- Comprehensive learning and development programs to help you master your craft

- Energizing Employee Culture where you are encouraged to be your true self!

- And so much more!

**We look forward to receiving your application!**

~~Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.~~

**Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us:**

Twitter: https://twitter.com/FSLanai

Facebook: https://www.facebook.com/FourSeasonsResortsLanai

Instagram: https://www.instagram.com/fslanai/

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

General Maintenance Helper

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

A lone star welcome in the country's capital of southern cool. We can’t wait to welcome you to Houston, the country’s capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle.

**Basic Purpose**

Greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

**Essential Functions**

-  Seat guests promptly at a table pre-set for the number in the party and according to guest preference.

-  Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.

-  Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.

-  Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.

-  Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.

-  Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

-  Work harmoniously and professionally with co-workers and supervisors.

**Non-essential Functions**

-  Complete special projects (menu changes, signage, etc) as instructed.

-  Ensure proper table set-up and make minor adjustments as needed.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Bandista Host

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

**About The Role**

Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. Provide guests with food and beverage offerings, assistance with retail purchases and maintain the Café & Pantry work area. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction.

**What You Will Do**

Provide guests with food and beverage, assistance with retail purchases and maintaining the Café & Pantry work area. Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or house charges. Provide accurate information to guests in a courteous manner; fill all reasonable guest requests or requirements; anticipate guest needs.

**What you bring **   ****

-     Minimum two years food & beverage service or retail related work.

-     Ability to prepare food and beverage offerings and offer Retail assistance.

-     Ability to accurately process cash and credit card transactions and read and write English.

-     Hawaii Food Handler’s Card

-     Maui Liquor Card

-     Tuberculosis Clearance

**What We Offer**

-    Competitive salary & wages

-    Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)

-    Paid time off including Vacation, Sick time, Live Well Day, Community Care Day

-    Excellent Training and Development opportunities

-    Learning & Development Subsidy

-    Many career opportunities within the hotel and to other Four Seasons

-    Employee Travel Program

-    Complimentary Dry Cleaning for Employee Uniforms

-    Complimentary Employee Meal and Paid Meal Break

-    Hourly Rate: $26.59

**Schedule & Hours**

-     Full time

-     The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.

Be part of a cohesive team with opportunities to build a successful career with global potential.

Learn more about what it is like to work at Four Seasons – visit us:

fourseasons.com/careers

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

https://www.fourseasons.com/maui/landing-pages/property/careers.html

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Cafe & Pantry Barista - Full time

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

The Four Seasons Resort Hualalai is looking for a **Turndown Attendant **who shares a passion for excellence and who infuses enthusiasm into everything they do. Our **Turndown Attendants **have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

Earn a $1000 gross sign-on bonus, paid after successfully completing your 90-day probationary period and probationary review—start strong and be rewarded for your success! ~~Please note: Internal applicants within the Four Seasons Resort are not eligible for the sign-on bonus.~~

**What You’ll Do**

- Have a set number of occupied rooms to clean during a shift. Removes used towels and replaces them with clean ones from the Linen Closet.

- Calls for Room Service trays and dishes pick up. Closes louvers, reduces lighting, providing ice and refreshing water.

- Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens.

- Prepares unoccupied rooms for turndown for arriving guests.

- Provide a second Housekeeping service to guests in the evening hours; refreshing used towels and amenities, cleaning the bathroom, emptying trash, remaking bed (if needed); preparing room for "bedtime".

- And More!

**What To Bring**

- Successful candidate must possess legal work authorization in United States

- High School Diploma preferred

- Ability to read, write and speak English, working knowledge of iPod Touch device or similar hardware and applications

- Weekend & Holiday availability required

**Join Our ‘ohana & Enjoy Our Amazing Benefits**

- Hourly Rate: $26.64

- An on-site Physical Therapist

- 24-hour access to Indoor and Outdoor Gym

- Holiday, Vacation & Sick pay

- Robust Benefit Plan

- Company Match 401K Plan

- Laundered Employee Uniform

- Free employee meals prepared by the Four Seasons Culinary ‘Ohana

- Complimentary stays at Four Seasons Worldwide

- Training and Development Opportunities

- Employee Recognition Programs

**Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:**

Facebook: https://www.facebook.com/FourSeasonsResortHualalai

Instagram: https://www.instagram.com/fshualalai/

Twitter: https://twitter.com/FSHualalai

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Housekeeping - Turndown Attendant - Full Time

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

CONCIERGE

As a Concierge, you will be at the heart of the guest experience—serving as a trusted resource and local expert. You will anticipate guest needs, provide thoughtful recommendations, and curate personalized experiences that reflect the unique spirit of Hawai‘i Island. This role operates in a dynamic, guest-facing environment where attention to detail, local knowledge, and genuine connection define the experience. From arranging bespoke itineraries to fulfilling special requests, you will create seamless, meaningful moments for every guest.

**What You’ll Do**

- Provide exceptional, personalized service and handle all guest interactions with professionalism and care

- Respond to guest inquiries regarding resort services, activities, dining, and local attractions

- Curate tailored recommendations and coordinate reservations, tickets, and unique experiences

- Anticipate guest needs and proactively deliver thoughtful solutions

- Accurately process guest communications, packages, and requests

- Collaborate with resort departments to ensure seamless service delivery

- Resolve guest concerns with discretion, efficiency, and empathy

**What To Bring**

- A passion for hospitality and a commitment to creating exceptional guest experiences

- Previous luxury hospitality experience preferred

- Strong knowledge of local attractions, dining, and activities, or a desire to develop deep local expertise

- Excellent communication and interpersonal skills

- Strong organizational skills and attention to detail

- Ability to multitask and thrive in a fast-paced, guest-focused environment

- Proficiency with computer systems and administrative tasks

**Join Our ‘ohana & Enjoy Our Amazing Benefits**

- Hourly Rate: $29.88

- An on-site Physical Therapist

- 24-hour access to Indoor and Outdoor Gym

- Holiday, Vacation & Sick pay

- Robust Benefit Plan

- Company Match 401K Plan

- Laundered Employee Uniform

- Free employee meals prepared by the Four Seasons Culinary ‘Ohana

- Complimentary stays at Four Seasons Worldwide

- Training and Development Opportunities

- Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:

Facebook: https://www.facebook.com/FourSeasonsResortHualalai

Instagram: https://www.instagram.com/fshualalai/

Twitter: https://twitter.com/FSHualalai

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Guest Services - Concierge - Full Time

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

GUEST ROOM ATTENDANT

The Four Seasons Resort Hualalai is looking for a Guest Room Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Guest Room Attendants have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

Earn a $1000 gross sign-on bonus, paid after successfully completing your 90-day probationary period and probationary review—start strong and be rewarded for your success! ~~Please note: Internal applicants within the Four Seasons Resort are not eligible for the sign-on bonus.~~

**What You’ll Do**

- Have a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones from the Linen Closet. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure.

- Clean guest rooms; remaking beds, emptying trash, cleaning bathrooms including showers, bath tub, toilets, sinks; vacuuming carpets, sweeping floors. Also includes Deep Cleaning of rooms when needed.

- Makes bed, vacuums carpet and cleans marble and tile areas.

- Removes Rooms Service dishes to Linen Closet.

- Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens.

- Ability to lift up to 70 lbs and maintain/organize guest room supplies and linens within the F-Station service areas daily.

- And More!

**What To Bring**

- Successful candidate must possess legal work authorization in United States

- High School Diploma preferred

- Ability to read, write and speak English, working knowledge of iPod Touch device or similar hardware and applications.

- Weekend & Holiday availability is required.

**Join Our ‘ohana & Enjoy Our Amazing Benefits**

- Hourly Rate: $27.21

- An on-site Physical Therapist

- 24-hour access to Indoor and Outdoor Gym

- Holiday, Vacation & Sick pay

- Robust Benefit Plan

- Company Match 401K Plan

- Laundered Employee Uniform

- Free employee meals prepared by the Four Seasons Culinary ‘Ohana

- Complimentary stays at Four Seasons Worldwide

- Training and Development Opportunities

- Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:

Facebook: https://www.facebook.com/FourSeasonsResortHualalai

Instagram: https://www.instagram.com/fshualalai/

Twitter: https://twitter.com/FSHualalai

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Housekeeping - Guestroom Attendant - Full Time

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.

Four Seasons Hotel New York is seeking a Front Office Receptionist with a passion for excellence and great enthusiasm in providing exceptional service standards. Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s 100 Best Companies to Work every year since 1998.

Rising over Manhattan's premier shopping and business district, between Park and Madison Avenues, the I.M. Pei- designed Four Seasons features stunning views and gracious style- a remarkable luxury experience, even by New York standards. Four Seasons Hotel New York is a AAA Five Diamond and Forbes Five Star Hotel since opening and is located in the heart of Midtown near Central Park. Our property has 202 spacious guest rooms and suites and is the destination for international and high profile clientele.

The Front Desk Receptionist is responsible for seamless registration and cashiering service for our guests. The individual must be able to handle various guest requests, inquiries, and issues, and be responsible for the follow up of such circumstances.

The person we seek must have excellent interpersonal and verbal skills, and good problem solving ability. The individual will be fluent in reading, writing and spoken English language skills. Previous front office experience is preferred and a flexible schedule is a must.

**Prior New York Experience Is Preferred.**

Additional plus: prior experience with Opera and Micros computer systems.

**Some of the Benefits Four Seasons Hotel New York employees enjoy are:**

- Competitive Salary

- Competitive Medical and Dental Packages

- Excellent Training and Development Opportunities

- Complimentary accommodation at other Four Seasons Hotels and Resorts

- Complimentary Employee Meals

- TransitChek- Pre-tax Commuter Program

- 401k Retirement

- Gym and Parking Discounts, and MORE!

**Compensation **: $39.14 per hour

Learn more about what it is like to work at Four Seasons New York:

http://www.fourseasons.com/newyork/

https://www.facebook.com/FourSeasonsHotelNewYork/

https://www.instagram.com/fsnewyork/

https://twitter.com/fsnewyork

- Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.******

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Front Desk Receptionist

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.

**The Four Seasons Hotel Minneapolis seeks a Front Desk Receptionist to join our talented team!**

Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.

**About The Role**

Basic Purpose: The Front Desk Receptionist welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. The Front Desk Receptionist reports to the Front Desk Manager.

**What You Will Do**

- Checks in guests in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest’s room. Issues correct keys to the guest.

- Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.

- Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift.

- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guests will be in person and by phone.

- Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.

- Works harmoniously and professionally with co-workers and supervisors.

- Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator.

- Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, and lobby coverage.

- Assist in coverage of Residential Front Office responsibilities and desk coverage.

- Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.

- Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.

**What You Bring**

- A minimum of 2 years of front office or related work experience is preferred.

- High school education or equivalent experience.

- Reading, writing and oral proficiency in the English language.

- Good organizational skills.

- Ability to multitask.

- Attention to detail.

- Ability to work irregular hours, weekends, and evenings.

**What We Offer**

**We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:**

- Wage: $23.07 per hour

- Comprehensive health and vision insurance (Available to Full-Time employees only)*

- Discovery nights at Four Seasons Properties around the globe*

- Holiday and vacation pay (Available to Full-Time employees only)*

- Daily meals inspired by award-winning chefs

- Uniforms and uniform care

- Sick pay

- Disability coverage and life insurance (Available to Full-Time employees only)*

- Not available to On-Call employees

**We also offer opportunities for career development and advancement and the following rewards in support of their work-life balance:**

- Staff lounge and cafeteria space with city view

- Up to eight weeks of parental leave pay (Available to Full-Time employees only)*

- Fur baby insurance

- 401(k) retirement plan

- Discounted accommodations at Four Seasons properties worldwide

- Dental coverage available at a discounted rate (Available to Full-Time employees only)*

- Not available to On-Call employees

**Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below:**

Instagram: @FSMinneapolis

Facebook: https://www.facebook.com/FourSeasonsMinneapolis

LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/

Learn more about who we are: We Are Four Seasons

**Candidates must have valid work authorization for the U.S.**

Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Front Desk Receptionist/Concierge (On-Call)

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

**About The Role**

We are looking for a passionate Housekeeping Guestroom Attendant Self Inspector who strives for excellence in a fast-paced work environment.  This position reports to our Housekeeping Management Team.

**What You Will Do**

Cleans and inspects guest rooms to Four Seasons standards, while providing five star and five diamond service.

**What You Bring**

-    High School education or equivalent experience preferred.

-    Previous experience in housekeeping preferred

-    Ability to read, write and speak English.

**What We Offer**

-     Competitive Salary, wages, and a comprehensive benefits package

-     Excellent Training and Development opportunities

-     Complimentary Accommodation at other Four Seasons Hotels and Resort

-     Complimentary Dry Cleaning for Employee Uniforms

-     Complimentary Employee Meals

-    Hourly Wage: $29.71

**Schedule & Hours**

-     Full time

-     The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.

Be part of a cohesive team with opportunities to build a successful career with global potential.

Learn more about what it is like to work at Four Seasons – visit us:

fourseasons.com/careers

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

https://www.fourseasons.com/maui/landing-pages/property/careers.html

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Guestroom Attendant Self Inspector - Full time

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

**Manager, Performance Management Operations**

This role is a critical bridge between global property teams, Finance operations, product, technology teams and strategic transformation initiatives. The Manager, Performance Management Operations is responsible for leading and supporting performance systems and processes across hotel and residential properties, ensuring seamless adoption, operational excellence, and long-term value realization. Acting as both a trusted advocate for property teams and champion for Four Seasons’ chosen solutions, this role ensures property needs are heard, supported, and addressed throughout the transformation journey and our global solutions are well positioned to address current and future needs.

The Manager combines deep hospitality Finance and/or Purchasing expertise with hands-on deployment and ongoing operational tasks, to deliver consistent, measurable and customer-centric outcomes. This role is instrumental in shaping an excellent property transition experience and high quality, high value property solution. The candidate will embrace a disciplined, process- and metrics-driven approach to partner with cross functional teams in a high touch, structured, and impactful program. Through global rollout in 2026 and into 2027, property success is our success.

**Key Responsibilities**

**Operations Management**

- Serve as subject matter expert as it relates to property Finance and/or Purchasing.

- Elegantly represent and perform property Finance and/or Procurement processes, roles and tasks in Four Seasons’ Performance solutions, to build capabilities, understanding and confidence.

- Actively listen to, collect and structure property feedback and areas of challenge.

- Escalate concerns and risks to Product, Platform and other teams as necessary, ensuring timely resolution and support.

- Act as the voice of property finance and/or procurement during transformation, ensuring their feedback informs system and process design.

- Articulate detailed requirements and/or remediations in terms of areas of impact, ROI, specific value and measurable outcomes, closing with confirmation of these impacts by property teams after implementation.

- Operate as a proactive, positive problem-solver and provide balanced views and conversations.

- Evaluate requirements within a global property process and solution lens, providing contribution to roadmap and prioritization as required.

- Own, frame and represent global solution decisions back to property teams.

- Own training content and future additions to training materials over time.

- Leverage SME skills to author and contribute to high-value knowledge database content.

- Engage in and lead high priority issues to resolution, as required.

- Provide support to ensure property teams are equipped for success.

- Lead harmonization workshops in conjunction with the Business Process Management team to align finance processes across properties.

- Support policy updates, working closely with the Product and Business Process Management teams toward continuous improvement initiatives.

- Assist in responding to ServiceNow queues and questions.

**Deployment**

- Support both property and deployment teams through planning, deployment, and stabilization phases of property onboarding.

- Provide valued analysis and insight on property readiness assessment materials and property data.

- Execute and/or support property readiness and transition activities including process mapping, localization identification and clarity, data migration activities, User Acceptance Testing, Property Acceptance Testing, training validation and execution (where necessary), hypercare and transition to support.

- Manage and/or participate in a variety of stakeholder communications, updates and change management efforts to ensure smooth property transitions and progress tracking.

- Work closely with Product, Platform, Deployment, Data and other teams to align deployment and ongoing solution roadmap activities with business goals.

- Perform within Azure Dev Ops (ADO), Jira, ServiceNow and other collaborative work management tools for assignment, completion and cross-team transparency of transition tasks across our global deployment program.

- Collaborate with Technology, Innovation & Data, Change Management, and the Project Management Office to ensure cohesive execution.

- Provide Hypercare support and assistance.

**Qualifications & Experience**

- 3–5 years of strong hospitality Finance and/or Purchasing experience.

- Strong understanding of property systems (PMS/POS/ERP/EPM) and Finance and/or Purchasing workflows, including transactional accounting activities as well as the planning function for a hotel, resort, residence and mixed-use property.

- Experience in property environments with hands-on knowledge of day-to-day operations.

- Experience leading change initiatives to success.

- Experience leading and owning stakeholder issues, resolution plans, and documentation.

- Experience with structured testing solutions preferred but not required e.g. ADO, Jira.

- Experience with workflow management tools preferred but not required e.g. ServiceNow, Zendesk.

- Degree in Finance/Accounting, Technology, or Hospitality; professional designations are an asset.

**Key Competencies**

- Exceptional communication and stakeholder engagement skills.

- Strong project management and organizational abilities.

- Ability to work across diverse and remote teams while managing multiple priorities.

- High emotional intelligence and customer-first mindset.

- Ability to translate and assimilate varying user points of view into executable requirements.

- Ability to actively listen, convert challenges to action plans and navigate difficult conversations.

**Success Metrics**

- On-time, in-scope property deployment schedule and milestones.

- High training satisfaction, user adoption and effectiveness.

- Stakeholder satisfaction and reduced process deviations.

- Accurate data migration and system readiness.

- Contribution to knowledge database and technology-based support solutions to provide high-rated property solutions.

- Contribution to scalable solution quality as defined by process, deployment and post-go-live improvements.

This role will be a Hybrid working model, which will require 3 days per week in the Miami Four Seasons Corporate Office (3 days per week) located at 1441 Brickell Avenue, Suite 1007, Miami, Florida.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Manager, Performance Management Operations

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.

**About The Role**

The Reservations Sales Specialist position is responsible for selling a cluster of South Florida Luxury Hotels including Four Seasons Resort Palm Beach, Four Seasons Hotel and Residences at The Surf Club and Four Seasons Hotel and Residences Fort Lauderdale.

The Reservations Sales Specialist is an extension of the Sales Team and plays an integral role in our ability to deliver exceptional levels of intuitive personalized service by creating individualized experiences for every guest through direct sales and pre-arrival engagement. By converting reservation and maximizing revenue from inquiries (via phone or electronically) from individuals, travel agencies, and Four Seasons Sales Managers on behalf of the “SoFlo Shared-Services Properties”. These revenue opportunities consist of rooms, suites, private residences, spa, dining, and newly introduced revenue centers.

This role is based at Four Seasons Resort Palm Beach (PBF) your home hotel and reports to the Senior Director of Reservations. The ability to travel and work on-site at any of the South Florida properties as required with notice is essential.

Four Seasons Resort Palm Beach is part of a shared services collection with shared ownership that encompasses Four Seasons Hotel and Residences at The Surf Club and Four Seasons Hotel and Residences Fort Lauderdale. The ability to embrace, collaborate and support the “Shared-Services Model” while aligning efficiencies within the hotel cluster is crucial.

**What You Will Do**

- Capture sales from in-coming Reservation calls (Rooms, Spa, Dining, Watersports, etc.) and coordinate details of each booking following all reservation standards, processes, and procedures.

- Receive and answer all Web, e-mail, WRO, Trust, Internal Sales & Executive Office, FIT and Wholesale ResCom, confirming and corresponding as needed.

- Answer incoming PBX calls in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions following proper transfer and hold procedures.

- Manage Four Seasons chat, responding to requests in a timely manner and assisting in connecting guests with necessary departments.

- Handles all guest inquiries and interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves guest complaints in accordance with Four Seasons policy and keep supervisors informed of potential problems for corrective action.

- Complete pre-arrival reservation detail process including but not limited to; confirming billing and non-guaranteed ResCom, dinner ResCom, spa ResCom and waitlisted ResCom.

- Support Group Room Coordinator and Guest Recognition Specialist as needed.

- Accepts and delivers wake up calls, messages, and faxes in a timely manner.

- Handle all overflow HOTSOS calls for Housekeeping, Engineering, Guest Services, Front Desk, IRD, etc.

- Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.

- Monitor and respond to hotel fire control panel and emergency safety situations in an efficient and professional manner. Respond according to the crisis management plan to any resort emergency or safety situation.

**What You Bring**

- Must be fluent in reading, writing and spoken English

- Must be able to analyze guest situations and make suggestions that meets and exceeds the guest’s expectations of the hotel.

- Ability to analyze, prioritizes, organize, multi-task and follow up with a strong sense of urgency.

- Excellent interpersonal, typing and communication skills, as well as a positive attitude.

- Strong working knowledge of computers including but not limited to Microsoft Office and Opera PMS.

- Skills and ability to learn and master multiple software systems.

- Luxury hotel Sales and/or Operations background preferred (minimum of 3 years) Proven sales conversion track record a plus .

**What We Offer**

Competitive salary, wages, and a comprehensive benefits package

Complimentary employee benefits after one year of service

401(k) Retirement Plan and Company Match

Excellent Training and Development opportunities

Employee Discount for stays at any Four Seasons worldwide

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals

-  and so much more!

**Schedule & Hours**

A flexible schedule is required with the ability to work all shifts including morning/afternoon shifts, weekends, and holidays.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Reservations Sales Specialist

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.

Four Seasons Resort Palm Beach is seeking a Full-Time Host/ess to join our exciting team in Seaway, our stunning oceanfront outdoor restaurant. Don't miss this unique opportunity to be part of our award winning team, while beginning your career with the world's leading luxury hotel company!

**Join our Team**

We are looking for an experienced Host/ess that has a passion for exceptional service and who infuses enthusiasm and passion into everything they do.

The Host/ess will greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction.

The ideal candidate will have 2-3 years of Food and Beverage experience within the high end hotel/resort restaurant industry and be able to work in a fast paced environment. Must be able to have a flexible schedule with the ability to work weekends and holidays.

**What To Expect**

Competitive Salary & Wages

401(k) Retirement Plan

Excellent Training and Development opportunities

Complimentary Accommodation at other Four Seasons Hotels and Resorts

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals

… and so much more!

**Learn more about what it is like to work at Four Seasons, visit us:**

http://careers.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Seaway Host/ess

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

**Manager, Operations Finance**

The Manager, Operations Finance will collaborate with the Director, Operations Finance to Property Finance Business Process Management and outsourcing.

Business Process Management (BPM) includes standardizing and automating tasks, developing best practice processes, tools, and templates, and facilitating their deployment across the global portfolio alongside property teams and the business process outsourcing (BPO) partner, with the aim to drive efficiency of accounting processes globally.

The Manager, Operations Finance will support BPO delivery by one of the regional delivery centers, and global functional process execution and compliance for one of the core accounting functions, with both transactional actuals as well as planning (budgeting and forecasting). The Manager will ensure successful deployment of new properties and new BPO programs.

The Manager, Operations Finance will support the implementation of policy and process, ensuring property teams are leveraging the established Standard Operating Procedures. They will also assist with ad hoc requests as requested by Senior Management and other stakeholders.

Strong organization, project management, process knowledge, critical thinking and problem-solving skills are necessary for successfully achieving deadlines and requirements of multiple workstreams across a range of properties.

**What You’ll Be Doing**

**Process Efficiency & Governance**

- Utilize ESOAR approach; eliminate, standardize, optimize, automate, robotize.

- Maximize the use of standardized tools and templates by the properties.

- Ensure contracted Statements of Work are being delivered.

- Monitor and improve KPI’s within the Service Level Agreements.

- Minimize Capgemini errors reported by the properties.

- Maximize efficiency of onsite processes.

- Support the implementation of the onsite target operating model.

- Assist in establishing/enforcing policies, rules, internal controls and safeguards.

- Proactively engage in identifying opportunities for continuous improvement.

- Continuously deliver the highest level of service with respect to property support and maximize property satisfaction of outsourced services.

- Provide hotel users with support for standard tools, templates and processes.

**Regional Oversight**

- Demonstrate effective project management skills to onboard properties in Latin America and the Caribbean to shared services.

- Provide leadership to property teams and business process outsourcing partner with day-to-day oversight.

- Demonstrate proficiency as a lead / power-user of company financial systems and regional practices.

- Build out and organize thoughtful work plans.

**Insights and Innovation**

- Anticipate needs of stakeholders.

- Transform complex data into summarized meaningful and actionable insights.

- Present and provide meaningful commentary to stakeholders on past, current and future state across all identified areas of responsibility.

- Search out and drive new business opportunities that benefit the business.

**Collaboration and Communication**

- Collaborate with Operations Finance, property teams and business process outsourcing partner to ensure timeliness and integrity of financial processes.

- Represent both Operations Finance and the properties on cross-functional projects and requests.

- Conduct effective meetings and conference calls; appropriately communicate and complete action items and next steps.

- Leverage Microsoft 365 suite of software including Excel, Word, PowerPoint, Outlook, SharePoint, and Teams to enhance communication, reporting, organization and collaboration within the team and other groups.

**What You Bring**

- 5-7 years of experience in a related hospitality accounting or shared services role.

- CPA, MBA, or university degree in hospitality, accounting or finance preferred.

- Multilingual is an asset.

**Key Skills/Who You Are**

**Behavioral**

- Proven leadership skills in a property and/or corporate office environment.

- Highest level of integrity and transparency, and ethical approach to influence the outcome of situations.

- Strong interpersonal and relationship-building skills to work with cross-functional teams, negotiate for resources, influence stakeholders, and gain acceptance of and commitment to plans, ideas and initiatives.

- Ability to work independently, take initiative and use sound judgement.

- Promotes a continuous learning environment that creates an atmosphere for professional development opportunities.

- Ability to meet various deadlines in a fast-paced environment.

- Work in a safe, prudent and organized manner.

**Functional**

- Strong oral and written communication skills to prepare and deliver reports, effective presentations and to facilitate meetings with colleagues at all levels of the organization.

- Strategic and analytical, with solid business acumen and problem-solving skills.

- Strong multi-tasking and project management skills.

- Attention to detail with a focus on solutions, results, and continuous improvement.

- Ability to deal with confidential information in a professional manner.

- Demonstrates excellence in conflict resolution.

**Technical Skills & Knowledge**

- Working technical knowledge of generally accepted accounting principles.

- Ability to read, write and speak English fluently; additional languages an asset.

- Working knowledge of all departments in a full-service luxury property.

- Working knowledge of Four Seasons systems is an asset.

**Travel**

- Occasional travel as needed.

This role will be a Hybrid working model, which will require 3 days per week in the Miami Four Seasons Corporate Office (3 days per week) located at 1441 Brickell Avenue, Suite 1007, Miami, Florida.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Manager, Operations Finance

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.

**About The Role**

The Guestroom Attendant delivers the best Rooms experience for our guests through attention to detail, ensuring all guest rooms are clean and up to standard. This role anticipates, customizes, and services guest’s needs before being asked and is knowledgeable about hotel offerings and amenities. This role is part of the Housekeeping Department.

**What You Will Do**

- Clean, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure

- Performs Room Attendant duties in occupied rooms and check-out rooms

- Provides turndown service for guests

- Find opportunities to personalize the service experience for each guest

**What You Bring**

- One+ year experience working in hotel housekeeping is considered an asset

- Strong organization skills and an eye for attention to detail

- Strong communication skills

**What We Offer**

- Competitive Medical and Dental Packages

- Excellent Training and Development Opportunities

- Complimentary accommodation at other Four Seasons Hotels and Resorts

- Complimentary Employee Meals

- Transit Pre-tax Commuter Program

**Compensation**

$29.90 - $39.87 hourly

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Guestroom Attendant

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

**Sales Coordinator (WSO) | Business Travel**

The WSO Business Travel Sales Coordinator provides support to multiple WSO BT Account Directors. The BT sales team is responsible for generating $100+M in annual room revenue – this team is highly seasoned, professional, dynamic, energetic and busy.

The Business Travel Sales Coordinator supports the sales process for the BT Sales team in a fast-paced, ever-changing environment. Attention to detail, multi-tasking and flexibility are critical – the coordinator must be highly organized, proactive and solution oriented, with a positive, collaborative outlook.

This role is based in Four Seasons Hotels and Resorts, New York Worldwide Sales Office, reporting to the Director, Worldwide Sales, Business Travel. This role involves interactions with primarily internal stakeholders at various levels.

**What You’ll Be Doing**

**Administrative**

- Manage email and calendar workflows in Outlook.

- Coordinate travel arrangements, expense reporting, and invoice processing in Concur.

- Manage RFP Process through Cvent/Lanyon, Vindow, ReadyBid, and other Corporate Travel RFP Platforms.

- Maintain and update customer profiles in Salesforce.

- Generate sales reports and extract data from Cvent/Lanyon, Salesforce, Excel, and Power BI.

- Prepare and update sales presentations using PowerPoint.

- Provide virtual meeting support, including scheduling, hosting, and recording sessions in Microsoft Teams.

**Sales Support**

- Serve as a primary point of contact for clients and hotel partners, including managing correspondence during Account Directors’ absence.

- Enter and track sales activities, traces, and leads, ensuring data accuracy and clear communication with hotel partners.

- Provide operational and logistical support for customer events, internal meetings, and sales activities.

**Marketing Communications**

- Prepare sales presentations and coordinate logistics for customer educational webinars.

- Analyze reports and conduct market research to support business development initiatives.

- Manage event surveys and track ROI for all revenue‑generating activities.

**What You Bring**

- Minimum of 2 years of relevant administrative, sales, or hospitality experience preferred.

- Bachelor’s degree from an accredited college or university required.

- Computers and Databases:

- Intermediate to advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

- Experience with Lanyon/Cvent, ReadyBid, Vindow, Salesforce, Power BI, Concur, or similar CRM/database platforms preferred.

- Strong analytical skills and comfort working with reports and data.

**Who You Are**

- Highly organized, proactive, and customer‑service oriented.

- Strong verbal and written communication skills.

- Ability to manage multiple deadlines and work effectively under pressure.

- Self‑motivated, result-driven, and solutions oriented.

- Strong relationship‑building skills with both internal and external stakeholders.

- Strong analytical and reporting capabilities.

- Clear and effective communication skills across all organizational levels.

- Ability to independently prioritize and manage workload.

**Hourly Wage Range: ** $32 to $35 USD

This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Hotels and Resorts, New York Worldwide Sales Office

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Sales Coordinator

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.

**OBSERVATORY GUIDE**

The Four Seasons Resorts Lāna’i is looking for an **Observatory Guide ** who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

**What You’ll Do**

The Observatory Guide delivers immersive observatory experiences that combine astronomy, Hawaiian culture, and luxury guest service. This role leads nightly stargazing programs with a 1‑meter telescope, conducts presentations and workshops, and maintains observatory equipment. The position works closely with resort teams and community partners, supports cultural programming, training, and special events, and consistently upholds high standards of service, safety, and cultural respect. Responsibilities include, but are not limited to:

- Lead and facilitate nightly observatory experiences, including storytelling, cultural interpretation, Hawaiian wayfinding, and guided stargazing for group and private sessions

- Operate and oversee the safe use of a 1‑meter telescope and related systems; conduct safety briefings and guide guests through celestial viewing experiences (planets, galaxies, star clusters)

- Manage observatory bookings and guest communications using internal systems (Outlook, Book4Time, Key), including scheduling, reservations, waivers, and coordination of guest preferences and flow in collaboration with resort teams

- Support internship programs, team development, and community outreach by mentoring students and assisting with training, educational events, and community nights

- Partner with Activities, Concierge, Guest Services, and Cultural teams to coordinate programming, events, guest logistics, and transportation while supporting cultural programming as scheduled

- Maintain observatory equipment (telescope, optics, cameras, software), monitor environmental conditions for optimal viewing, and assist with astrophotography and image processing to enhance guest experiences

- And More!

**What To Bring**

- Successful candidate must possess legal work authorization in United States

- The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.

- Hawaii Driver’s Abstract and PUC Certification is required for this role

- Ability to stand for extended periods, lift up to 30 lbs., and push/pull as needed during shifts

- Strong public speaking and storytelling skills, with the ability to engage and educate diverse audiences

- Knowledge of or willingness to learn astronomy, Hawaiian wayfinding, and celestial navigation

- Additional cultural or astronomy-related certifications are preferred

**Join Our ‘ohana & Enjoy Our Amazing Benefits**

- Hourly Rate: $29.69

- 100% Employer contributed Medical, Dental, and Vision benefits

- Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay

- Inclusive and diverse employee engagement & recognition events all year-round

- Complimentary stays and exclusive discounts at Four Seasons Worldwide

- Complimentary Employee Meals & Dry Cleaning for Employee Uniforms

- Owner subsidized on-island housing, inter-island airfare to Oahu and other resources

- Comprehensive learning and development programs to help you master your craft

- Energizing Employee Culture where you are encouraged to be your true self!

- And so much more!

**We look forward to receiving your application!**

~~Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.~~

**Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us:**

Twitter: https://twitter.com/FSLanai

Facebook: https://www.facebook.com/FourSeasonsResortsLanai

Instagram: https://www.instagram.com/fslanai/

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Observatory Guide

**About Four Seasons: **

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location: **

Austin’s particular brand of cool is evident in every detail of our lakeside retreat, as unique as the city itself. Poised in the heart of downtown— on the banks of Lady Bird Lake—the Hotel offers a convenient escape for those looking to explore Austin’s iconic happenings from a secluded oasis. Offering 286 total guest rooms and suites, two award-winning dining outlets (Ciclo and Live Oak), a luxury spa, and 17,121 sq. ft. (1,591 m2) of event space, we remain one of Austin’s first and longest-standing luxury hotels. Guests come for our legendary service and well-appointed accommodations and then return for our exciting seasonal activations and ever-evolving food and beverage offerings.

**About the role **

Four Seasons Hotel Austin is seeking a **Digital Marketing Manager **to join our dynamic Sales & Marketing Team. The ideal candidate will work in tandem with the Director of Public Relations on generating awareness of the Hotel including Rooms, F&B, Spa, Retail, Recreation and Seasonal Activations in support of the aforementioned. This includes a strong focus on local awareness; and assisting in the development of all marketing and advertising initiatives as well as the development and execution of the annual public relations and marketing plan. The Digital Marketing Manager Manager will also assist with content development and growth of our social media platforms, monitoring traveler review web sites; maintaining the hotel website and video content; updating digital marketing campaign assets, and creation of electronic marketing tools. In such instances, the Digital Marketing Manager serves as the online spokesperson and is a representative of the hotel translating the “voice” and image of the hotel in social posts and responses to online communications. **Please note this is an on-site position. **

**What you will do **

The Digital Marketing Manager will work in tandem with the PR Director on the following:

- Social Media Management

- Collateral Projects

- Digital Marketing

- Public Relations Initiatives

- Video and Photo Content

- Website

- Assist and execute annual PR plan

- Any additional projects as assigned by the PR Director

**What you bring **

- College education and three to five years’ experience in a digital marketing and/or marketing capacity with Four Seasons or another comparable organization.

- Strong writing and oral presentation skills

- Strong attention to detail and time management skills

- Advanced media relations experience

- Intermediate/Advanced Knowledge of production methods in graphic arts and collateral utilizing the Adobe Creative Suite

- Basic knowledge of journalism practices and broadcast production methods

- Intermediate to Advanced experience with photography and video capture and editing

- Work authorization in the United States

**What we offer: **

**COMPLIMENTARY **

- **FREE Medical, Dental and Vision Insurance after 30 days!!! **

- Room night stays at Four Seasons Worldwide

- Employee meals prepared by the Four Seasons Culinary Team

- Dry cleaning and alteration of employee uniforms

- Parking in Downtown Austin during work shifts

**DISCOUNTED **

- Discounted public transportation options

- Four Seasons beds and bedding

- Gold’s Gym membership

**ADDITIONAL **

- Vacation, Sick, Twelve (12) Paid Holidays

- 401k participation with a company matching program

- 100% Company-Paid Parental Leave

- Growth opportunities within Four Seasons

**Schedule & Hours: **

As our hotel is open 24/7, 365 days a year, we expect our managers to be flexible in working mornings, evenings, weekends, and holidays.

The greatest strength of Four Seasons is the diversity of our people. Celebrating diversity ensures a strong culture as we build on our foundation of the Golden Rule. The Four Seasons culture journey is continuing to grow with our Diversity, Inclusion and Belonging focus.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Digital Marketing Manager

**About Four Seasons: **

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location: **

Austin’s particular brand of cool is evident in every detail of our lakeside retreat, as unique as the city itself. Poised in the heart of downtown— on the banks of Lady Bird Lake—the Hotel offers a convenient escape for those looking to explore Austin’s iconic happenings from a secluded oasis. Offering 286 total guest rooms and suites, two award-winning dining outlets (Ciclo and Live Oak), a luxury spa, and 17,121 sq. ft. (1,591 m2) of event space, we remain one of Austin’s first and longest-standing luxury hotels. Guests come for our legendary service and well-appointed accommodations and then return for our exciting seasonal activations and ever-evolving food and beverage offerings.

**About the role **

Four Seasons Hotel Austin is seeking a **Wedding & Social Events Manager ** to join our dynamic Sales & Marketing Team. The ideal candidate will have experience in selling and servicing Weddings and Social Events.

**What you will do **

- Actively solicit new business and respond to inquiries with the intention of confirming profitable Social catering business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls. Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues.

- Finalize the requirements of confirmed bookings while maximizing food, beverage and rental revenue potential through up selling and ensuring effective communication both written (Resumes, BEO's, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.

- Conduct property tours and entertain planners of social events, and weddings. Host Menu Tastings, and Planning Visits.

- Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of client at the outset of all events.

- Plan and/or attend and/or participate in meetings with hotel staff including but not exclusive to: Morning Operations Briefing, Resume Meeting, Banquet Event Order Meeting, Monthly Board of Operations.

**What you bring **

- 3-5 year’s previous Wedding sales & Wedding servicing

- College degree preferred.

- Excellent reading, writing and oral proficiency in the English language

- Strong selling and interpersonal skills

- High level of creativity and attention to detail

- Ability to handle multiple tasks and make decisions in a fast paced client driven environment

- Delphi Sales and Catering Computer Software, MS Word, Excel, and ability to use MS Outlook e-mail and Teams

**What we offer: **

**COMPLIMENTARY **

- **FREE Medical, Dental and Vision Insurance after 30 days!!! **

- Room night stays at Four Seasons Worldwide

- Employee meals prepared by the Four Seasons Culinary Team

- Dry cleaning and alteration of employee uniforms

- Parking in Downtown Austin during work shifts

**DISCOUNTED **

- Discounted public transportation options

- Four Seasons beds and bedding

- Gold’s Gym membership

**ADDITIONAL **

- Vacation, Sick, Twelve (12) Paid Holidays

- 401k participation with a company matching program

- 100% Company-Paid Parental Leave

- Growth opportunities within Four Seasons

**Schedule & Hours: **

The current schedule for this role is Tuesday through Saturday on-site. As a Manager, you will be required to work the necessary hours to facilitate the responsibilities of your role. A successful candidate will have a flexible schedule, ability to work evenings, weekends and holidays.

The greatest strength of Four Seasons is the diversity of our people. Celebrating diversity ensures a strong culture as we build on our foundation of the Golden Rule. The Four Seasons culture journey is continuing to grow with our Diversity, Inclusion and Belonging focus.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Wedding & Social Events Manager

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.

**About The Role**

The **Guest Relations Officer **plays a key role in delivering exceptional, personalized experiences by responding to a wide variety of guest requests and anticipating their needs. This role partners closely with multiple departments to ensure seamless guest arrivals, stays, and departures while creating memorable moments that reflect Four Seasons service standards.

**What You Will Do**

- Respond to guest requests with professionalism, accuracy, and a personalized approach

- Handle guest interactions, resolve concerns, and accommodate special requests whenever possible

- Prepare for guest arrivals by reviewing preferences, coordinating with departments, and ensuring rooms meet the highest standards

- Create memorable and personalized guest experiences, including VIP amenities and special occasion touches

- Maintain and update guest profiles using hotel systems to ensure accurate tracking of preferences and requests

- Collaborate with Housekeeping, Front Desk, Concierge, and other teams to ensure seamless guest experiences

- Communicate with guests prior to arrival to arrange transportation, dining, and special services

- Welcome and engage guests upon arrival, including supporting curbside check-ins and lobby interactions

**What You Bring**

- Strong attention to detail and organizational skills

- Excellent communication and interpersonal abilities

- Passion for delivering exceptional guest service

- Ability to manage multiple priorities in a fast-paced environment

- Collaborative mindset with strong team player skills

- Experience in hospitality or luxury service environments is an asset

**What We Offer**

- Competitive salary and comprehensive benefits package

- Opportunities for career growth and development

- Complimentary employee meals

- Uniform dry cleaning

- Employee recognition and engagement programs

- Access to global Four Seasons travel opportunities

**Discounted**

- Medical, Dental, and Vision coverage

- Parking and Septa access

- City Fitness membership

**Schedule & Hours**

- Full-time position

- Requires flexibility to work mornings, evenings, weekends, and holidays

**Candidates must have valid work authorization for the U.S.**

~~Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.~~

Don’t miss this opportunity to be part of our award-winning team, while developing your career with the world’s leading luxury hotel company! We look forward to receiving your application!

**Want to know more about working for Four Seasons? Visit us at:**

You Tube: http://bit.ly/WeAreFS

Facebook: http://bit.ly/WeAreFS_FB

LinkedIn: http://bit.ly/WeAreFS_LI

Twitter: http://bit.ly/WeAreFS_TW

Instagram: http://bit.ly/WeAreFS_IG

See what our employees are saying at: #FSEmployee

~~Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.~~

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the 'EEOC is The Law' Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Guest Experience Agent

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

BACK OF HOUSE ATTENDANT

The Four Seasons Resort Hualalai is looking for a Back of House Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Back House Attendants have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

**What You’ll Do**

- Clean and fill all used amenity bottles bought in from the F-Stations, Maintaining the appearance of the bottle.

- Wash and polish all soiled glassware preparing them for the guest rooms.

- Strip and remove linens and towels from guest rooms

- Empty and remove trash

- Keep Managers informed of supply levels ensuring there is always back stock to minimize shortages.

- Assist with guest room deliveries during crunch times.

- Assist when needed in Public Areas where the main focus is the locker room.

**What To Bring**

- Successful candidate must possess legal work authorization in United States

- High School Diploma preferred

- Ability to read, write and speak English, working knowledge of iPod Touch device or similar hardware and applications.

- Weekend & Holiday availability required

**Join Our ‘ohana & Enjoy Our Amazing Benefits**

- Hourly Rate: $24.11

- An on-site Physical Therapist

- 24-hour access to Indoor and Outdoor Gym

- Holiday, Vacation & Sick pay

- Robust Benefit Plan

- Company Match 401K Plan

- Laundered Employee Uniform

- Free employee meals prepared by the Four Seasons Culinary ‘Ohana

- Complimentary stays at Four Seasons Worldwide

- Training and Development Opportunities

- Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:

Facebook: https://www.facebook.com/FourSeasonsResortHualalai

Instagram: https://www.instagram.com/fshualalai/

Twitter: https://twitter.com/FSHualalai

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Housekeeping - Back of House - Full Time

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Austin’s particular brand of cool is evident in every detail of our lakeside retreat, as unique as the city itself. Poised in the heart of downtown— on the banks of Lady Bird Lake—the Hotel offers a convenient escape for those looking to explore Austin’s iconic happenings from a secluded oasis. Offering 286 total guest rooms and suites, two award-winning dining outlets (Ciclo and Live Oak), a luxury spa, and 17,121 sq. ft. (1,591 m2) of event space, we remain one of Austin’s first and longest-standing luxury hotels. Guests come for our legendary service and well-appointed accommodations and then return for our exciting seasonal activations and ever-evolving food and beverage offerings.

**About The Role**

Four Seasons Hotel Austin is seeking a **Digital Marketing ****Manager **to join our dynamic Sales & Marketing Team. The ideal candidate will work in tandem with the Director of Public Relations on generating awareness of the Hotel including Rooms, F&B, Spa, Retail, Recreation and Seasonal Activations in support of the aforementioned. This includes a strong focus on local awareness; and assisting in the development of all marketing and advertising initiatives as well as the development and execution of the annual public relations and marketing plan. The Digital Marketing Manager Manager will also assist with content development and growth of our social media platforms, monitoring traveler review web sites; maintaining the hotel website and video content; updating digital marketing campaign assets, and creation of electronic marketing tools. In such instances, the Digital Marketing Manager serves as the online spokesperson and is a representative of the hotel translating the “voice” and image of the hotel in social posts and responses to online communications. **Please note this is an on-site position.**

**What You Will Do**

The Digital Marketing Manager will work in tandem with the PR Director on the following:

- Social Media Management

- Collateral Projects

- Digital Marketing

- Public Relations Initiatives

- Video and Photo Content

- Website

- Assist and execute annual PR plan

- Any additional projects as assigned by the PR Director

**What You Bring**

- College education and three to five years’ experience in a digital marketing and/or marketing capacity with Four Seasons or another comparable organization.

- Strong writing and oral presentation skills

- Strong attention to detail and time management skills

- Advanced media relations experience

- Intermediate/Advanced Knowledge of production methods in graphic arts and collateral utilizing the Adobe Creative Suite

- Basic knowledge of journalism practices and broadcast production methods

- Intermediate to Advanced experience with photography and video capture and editing

- Work authorization in the United States

**What We Offer**

**COMPLIMENTARY**

- FREE Medical, Dental and Vision Insurance after 30 days!!!

- Room night stays at Four Seasons Worldwide

- Employee meals prepared by the Four Seasons Culinary Team

- Dry cleaning and alteration of employee uniforms

- Parking in Downtown Austin during work shifts

**DISCOUNTED**

- Discounted public transportation options

- Four Seasons beds and bedding

- Gold’s Gym membership

**Additional**

- Vacation, Sick, Twelve (12) Paid Holidays

- 401k participation with a company matching program

- 100% Company-Paid Parental Leave

- Growth opportunities within Four Seasons

**Schedule & Hours**

As our hotel is open 24/7, 365 days a year, we expect our managers to be flexible in working mornings, evenings, weekends, and holidays.

The greatest strength of Four Seasons is the diversity of our people. Celebrating diversity ensures a strong culture as we build on our foundation of the Golden Rule. The Four Seasons culture journey is continuing to grow with our Diversity, Inclusion and Belonging focus.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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