Fiserv, Inc. (NYSE: FI) Is a global technology leader enabling money movement for thousands of financial institutions and millions of people and businesses. We aspire to move money and information in a way that moves the world.

Industry: IT Services and IT Consulting
Company Size: 10,001+ employees

Fiserv

Savvy Admin PROD

**Calling all innovators - find your future at Fiserv.**

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

**Job Title**

Technical Writer

**What does a successful Technical Writer do at Fiserv?**

As a successful Technical Writer, you will translate complex information into simple, polished and engaging content that helps clients understand how to install, set up and use Fiserv’s products and services. You will play a key role in developing structured, AI-ready documentation that supports intelligent search, automation and chatbot experiences across our platforms.

**What You Will Do**

- Create and maintain structured, component-based content designed for reuse, personalization and AI-driven delivery.

- Collaborate with subject matter experts to obtain an in-depth understanding of products and documentation needs.

- Use test environments to research Fiserv products and services and obtain screen samples for documentation.

- Leverage AI tools to accelerate content creation, editing, summarization, and quality improvement while validating accuracy and appropriateness.

- Partner with product, support, and AI teams to ensure documentation supports AI-driven experiences such as intelligent search and chatbot responses.

- Apply content transformation standards to convert legacy documentation into modular, metadata-rich topics optimized for modern delivery platforms.

- Estimate, track, and prioritize projects assigned; meet deadlines established by the team.

**What You Will Need To Have**

- Bachelor's Degree in English, Technical Communications, Professional Writing or a related field preferred.

- 5-7 years of relevant technical writing experience.

- Knowledge of the Microsoft Style Guide and experience with department writing standards.

- Experience with Madcap Flare, HTML, Microsoft Word, SharePoint, Adobe Acrobat, SnagIT.

- Experience creating technical documentation in SDLC and Agile environments.

- Proficient in writing content in U.S. English.

- Experience using AI tools, (e.g., generative AI, content assistants) to support technical writing workflows.

- Understanding of structured authoring concepts, including topic-based writing, reuse and metadata.

**What Would Be Great To Have**

- Experience writing user interface text and application screen content.

- Experience leading project teams and content transformation.

- Experience creating structured, semantically consistent content designed for AI consumption, (e.g., search, chatbots, and intelligent knowledge platforms).

- Knowledge of the banking industry, platforms, banking applications or online financial solutions.

- Experience with Fluid Topics, JIRA and Confluence.

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

**Salary Range**

$55,000.00 - $90,000.00

~~These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.~~

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.

**Thank You For Considering Employment With Fiserv. Please**

- Apply using your legal name

- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

**Our Commitment To Equal Opportunity**

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

**Note To Agencies**

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

**Warning About Fake Job Posts**

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Technical Writer

**Calling all innovators – find your future at Fiserv.**

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

**Job Title**

Alternative Payments Collector

**About This Role**

As an Alternative Payment Collector, you are responsible for driving results by collecting unpaid consumer debt through manual dialing in a call center environment. You will clearly communicate financial obligations, negotiate effective payment arrangements, and ensure full compliance with all regulations and company policies.

You will manage complex, higher‑balance accounts, providing consistent daily outreach until resolution while accurately documenting all activity. Success in this role requires strong judgment, advanced negotiation skills, and accountability for meeting aggressive collection targets that directly support departmental and organizational goals.

**What You Will Do**

- Establish rapport with customers to overcome objections and successfully negotiate payment resolutions

- Handle more complex or escalated accounts, applying sound decision-making and problem-solving skills

- Clearly explain account details, balances, and repayment options in a professional and compliant manner

- Accurately document all conversations, actions, and outcomes in the collections system or database, including payment confirmations and call summaries

- Ensure timely and successful completion of assigned accounts and daily objectives

- Identify issues requiring follow-up or escalation and clearly detail next steps for resolution

- Maintain compliance with all federal, state, and company regulations while meeting performance expectations

**Experience You’ll Need**

- High School Diploma or equivalent (required)

- Minimum of 2-3+ year of collections or call center experience (senior-level experience preferred)

- Strong communication, negotiation, and conflict‑resolution skills

- Ability to manage challenging conversations while maintaining professionalism

- Availability to work on-site for the first 90 days, Monday–Friday

- Three early shifts: 8:00 am – 5:00 pm

- Two late shifts: 12:00 pm – 9:00 pm and another shift 1:00pm-10:00pm

**Experience That Would Be Great To Have**

- Experience with the CUBS system.

- Extensive knowledge of collections regulations, including the Fair Debt Collection Practices Act.

- Previous experience in bank collections, credit card collections, mortgage collections, medical collections, or commercial collections.

- Ability to negotiate repayment plans effectively.

- Strong problem-solving skills to resolve billing issues.

- Proficiency in Microsoft Office.

**Sponsorship**

- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

**Benefits At Fiserv**

- Fuel Your Life program to support physical, financial, social, and emotional well-being

- Paid holidays and generous time away policies

- No-cost mental health support through Employee Assistance Programs

- Living Proof program to recognize your peers’ extra effort with points used for rewards

- Eight Employee Resource Groups to foster a collaborative culture

- Unparalleled professional growth with training, development, and internal mobility opportunities

- Retirement planning and discounted shares with the Employee Stock Purchase Plan

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

~~Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.~~

**Thank You For Considering Employment With Fiserv. Please**

- Apply using your legal name

- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

**Our Commitment To Equal Opportunity**

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

**Note To Agencies**

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

**Warning About Fake Job Posts**

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Alternative Payments Collector

**Calling all innovators – find your future at Fiserv.**

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

**Job Title**

Managing Counsel

**About Your Role**

As a Managing Counsel you will provide legal support to our sales and business teams within Fiserv’s Merchant Solutions division. This support will involve drafting and negotiating commercial agreements with clients and other strategic partners; providing guidance to sales, product and technology leaders on legal matters; and collaborating closely with company specialists regarding products, operations, technology, data privacy, security and regulatory matters.

**What You'll Do**

- Draft, review and negotiate complex client, partner and other commercial agreements.

- Provide counsel on new product development and strategic initiatives.

- Actively engage with subject matter specialists regarding finance, audit, tax, IT, regulatory, privacy and technology matters that affect the business division.

- Maintain knowledge of industry best practices and applicable laws and regulations affecting the operations of the Merchant Solutions division.

- Develop and maintain forms of contracts and other legal documentation.

**You'll Need To Have**

- 8+ years of general transactional legal experience.

- License to practice law in at least one US jurisdiction and in good standing, with ability to obtain any additional required licensure promptly upon hire.

- Juris Doctor (JD) from an accredited law school, or equivalent combination of education, related experience and/or military experience.

**Experience That Would Be Great To Have**

- Strong analytical and decision-making skills.

- Excellent oral and written communication skills.

**How You'll Work**

- This role is on-site in our Wilmington, Delaware office or in our Fort Lauderdale, Florida area office, Monday through Friday. Fiserv considers in-person collaboration to be an important part of this role as in-person office experience helps you with your overall onboarding experience and career growth and leads to increased team productivity.

- This role requires use of a computer and audio equipment.

**Sponsorship**

- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

**Benefits At Fiserv**

- Fuel Your Life program to support your physical, financial, social, and emotional well-being

- Paid holidays and generous time away policies

- No-cost mental health support through Employee Assistance Programs

- Living Proof program to recognize your peers’ extra effort with points redeemable for rewards

- Eight Employee Resource Groups to foster a collaborative culture and expand your network

- Unparalleled professional growth with training, development, and internal mobility opportunities

- Medical, dental, vision, life, and disability insurance options available from day one

- Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan

- Tuition assistance and reimbursement program

- Paid parental and military leave

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

~~Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.~~

**Thank You For Considering Employment With Fiserv. Please**

- Apply using your legal name

- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

**Our Commitment To Equal Opportunity**

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

**Note To Agencies**

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

**Warning About Fake Job Posts**

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Managing Counsel

**Calling all innovators - find your future at Fiserv.**

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

**Job Title**

Cyber Network Engineer

**About Your Role**

You will be at the forefront of protecting sensitive data and safeguarding our clients’ information by implementing advanced cybersecurity measures. Your role will be crucial in defending our network systems, data, and infrastructure from potential threats. You will collaborate with experts to design, develop, and deploy security solutions that ensure the highest levels of protection and compliance.

**What You'll Do**

- Review, and govern enterprise network security architectures across internal networks, infrastructure services, and perimeter (DMZ) environments.

- Provide architectural oversight and subject matter expertise for Network Detection and Response (NDR) platforms, including visibility design, traffic coverage, use cases, and control effectiveness.

- Define and review security patterns for infrastructure services, including shared network services, platform integrations, and core enterprise connectivity.

- Lead security architecture and control reviews for perimeter and DMZ environments, ensuring appropriate segmentation, traffic inspection, and threat prevention controls.

- Assess network, infrastructure, and perimeter security risks and recommend risk-based mitigation strategies aligned to enterprise standards and partner with cross-functional teams to embed security controls into infrastructure and application designs throughout the technology lifecycle.

- Conduct and support security assessments, architecture reviews, and control evaluations for NDR, infrastructure services, DMZ solutions and review security telemetry, NDR outputs, and tool-generated findings to identify control gaps, policy deviations, and emerging threats.

- Drive continuous improvement of network security standards, reference architectures, and control requirements across enterprise and perimeter domains.

- Develop and maintain clear, audit-ready documentation for security architectures, design decisions, control implementations and provide technical guidance and support to governance, risk, audit, and compliance stakeholders.

**Experience And Qualifications You'll Need To Have**

- 6+ years of experience in Information Security for Financial Institutions (or similar regulated industries), with specific experience in developing, implementing and managing Network Security solutions.

- Strong understanding of cybersecurity principles, threat landscapes, and modern attack techniques.

- Deep expertise in large-scale corporate network environments, including expert-level knowledge of routing, switching, and core network protocols.

- Extensive experience with network security technologies such as firewalls, next-generation firewalls, IDS/IPS, web proxies, and related threat prevention and detection platforms.

- Strong understanding of business processes, internal controls, IT risk management, and regulatory compliance requirements.

- Working knowledge of cloud platforms and services, including integration of network security controls in Azure, AWS, or GCP environments.

- Bachelor’s degree in areas such as IT, Computer Science, IT Security, etc. and/or equivalent combination of educational background, related experience, and/or military experience

**Certifications That Would Be Great To Have**

- Relevant certifications such as CCNP Security, PCNSE, CCIE, or equivalent are preferred.

**Important Info About This Role**

- We’re better together! This role is fully on-site.

- This is a full-time, direct-hire position, and no contract options or unsolicited agency submissions will be considered.

- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

**Salary Range**

$128,000.00 - $216,000.00

~~These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.~~

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

**Thank You For Considering Employment With Fiserv. Please**

- Apply using your legal name

- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

**Our Commitment To Equal Opportunity**

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

**Note To Agencies**

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

**Warning About Fake Job Posts**

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Cyber Network Engineer

**Calling all innovators - find your future at Fiserv.**

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

**Job Title**

Sales Director - San Francisco, CA

**What does a great Senior Sales Leader do?**

You will lead a team of Sales Professionals focused on the delivery of predictable and profitable sales attainment for the SMB market. This is a "hunter" role and you will have the opportunity to utilize your SMB market expertise. You will have national sales responsibilities and work with clients from the east to west coast.

**As a Senior Sales Leader, you can look forward to:**

- Executing the sales plan.

- Assigning clients, territories and sales targets to sales staff and ensuring sales goals are met.

- Planning and directing sales activities across the US to ensure staffing requirements are fulfilled.

- Managing and proactively helping drive the creation of sales pipeline.

- Defining and executing sales strategies and tactics to increase new merchant sales and add-on revenue.

- Supervising, developing, motivating and mentoring sales staff.

- Building and maintaining a working relationship with referral partners to ensure high lead flow and a positive partnership experience

- Administering compensation.

- Assessing sales performance and executing action plans to improve performance.

- Actively managing sales staff in all phases of sales lifecycle, including new lead generation, nurturing sales opportunities, closing business and activating new merchants.

- Providing guidance and eliminating obstacles in high value opportunities.

- Producing key management reports, including sales forecasts, pipeline analysis and sales productivity.

- Ensuring salesforce.com usage and data accuracy.

- Providing thought leadership around key market & industry insights

**You're The Kind Of Person Who**

- Has experience selling merchant acquiring solutions to the SMB market. You are looking for a "hunter" role within a fast-paced sales environment. You can build a sales culture of independent sales executives.

**Basic Qualifications For Consideration**

- Minimum 12 years of sales and sales management experience.

- Experience selling merchant acquiring solutions to the SMB market.

-  Experience managing a successful sales team selling direct to SMB merchants.

- A proven track record of exceeding sales targets on a consistent basis.

- Demonstrated success at leading field sales organizations of at least 50 sales professionals.

- Ability to travel 50%+ across the US.

- High school diploma or equivalent is required.

**Preferred Qualifications For Consideration**

- Bachelor’s degree preferred.

- Master’s Degree a plus.

**Salary Range**

$78,500.00 - $167,100.00

~~These pay ranges apply to employees in Massachusetts, California (excluding Sunnyvale) and District of Columbia. Pay ranges for employees in other states may differ.~~

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For commission eligible employees, the successful candidate is eligible to earn commissions pursuant to the terms of the applicable Fiserv Sales Compensation Plan.

**Thank You For Considering Employment With Fiserv. Please**

- Apply using your legal name

- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

**Our Commitment To Equal Opportunity**

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

**Note To Agencies**

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

**Warning About Fake Job Posts**

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Sales Director - San Francisco, CA

**Calling all innovators - find your future at Fiserv.**

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

**Job Title**

Distinguished Principal Engineering Leader

**About Your Role**

As a Distinguished Principal Engineering Leader, you will serve as a top-level technical authority shaping the architecture, engineering standards, product engineering delivery and long-term platform strategy for enterprise-scale payment and financial technology systems. You will work across engineering, product, infrastructure, security, and executive leadership teams to solve complex platform challenges, drive modernization across multiple domains, and accelerate the responsible adoption of AI capabilities across the engineering organization. Your work will enable resilient, high-volume systems and establish reusable patterns that improve scale, reliability, developer productivity, and innovation across the enterprise.

**What You'll Do**

- Define and drive enterprise-level technical strategy for large-scale distributed platforms that support critical business capabilities and high-volume transaction processing.

- Lead architecture and product engineering delivery for complex, multi-domain platform initiatives, including modernization, decomposition, and cloud-native transformation across legacy and emerging systems.

- Establish, scale and deliver technical standards, reference architectures, and engineering guardrails adopted across multiple teams, platforms, and business areas.

- Solve ambiguous, high-impact architecture challenges involving scale, performance, resiliency, availability, and operability in enterprise production environments.

- Guide the design of event-driven, microservices-based, and multi-region systems that improve fault tolerance, recovery, and long-term platform adaptability.

- Define and promote engineering patterns for the responsible use of AI, including AI-assisted development, intelligent automation, and platform capabilities that improve engineering effectiveness and system operations.

- Partner with engineering and enterprise stakeholders to evaluate, integrate, and scale AI-enabled tools, workflows, or platform services in alignment with security, governance, privacy, and operational requirements.

- Mentor principal engineers and other senior technical leaders by raising engineering quality, design rigor, AI fluency, and technical decision-making standards across the organization.

- Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

**Experience You'll Need To Have**

- 15+ years of experience designing, building, and operating large-scale distributed systems in enterprise or hyperscale technology environments.

- 15+ years of experience leading architecture for modernizing complex platform ecosystems using event-driven architecture, microservices decomposition, distributed data patterns, and service-based integration.

- 12+ years of experience defining technical strategy, technical delivery and architecture standards across multiple teams, products, or enterprise domains.

- 12+ years of experience designing highly available systems for high-volume transaction processing, including multi-region resilience, performance optimization, fault tolerance, and disaster recovery.

- 5+ years of experience evaluating, integrating, or scaling AI or machine learning (ML) capabilities within engineering platforms, software delivery workflows, automation frameworks, or production systems.

- Experience driving cloud-native architecture and modernization using Amazon Web Services (AWS), Microsoft Azure, Kubernetes, and related container orchestration or infrastructure platforms.

- Experience establishing measurable engineering practices for AI-assisted development, intelligent automation, or data-driven operational improvement.

- Bachelor's degree or higher in computer science, computer engineering, information systems, or a related field, or equivalent combination of education, related experience and/or military experience.

**Experience That Would Be Great To Have**

- Experience influencing technical direction at a tier-1 technology company or similarly scaled engineering organization.

- Experience in financial services, payments, or other regulated environments with demanding availability, security, and transaction integrity requirements.

- Experience establishing reusable architecture patterns, platform standards, and modernization frameworks adopted across an enterprise.

- Experience with generative AI, large language model (LLM) enabled engineering tools, or machine learning operations (MLOps) practices in enterprise environments.

**How You'll Work**

- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

- This role requires use of a computer and audio equipment.

**Travel: ** This role requires occasional travel (up to 10%).

**Salary Range**

$0.00 - $0.00

~~These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.~~

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

**Thank You For Considering Employment With Fiserv. Please**

- Apply using your legal name

- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

**Our Commitment To Equal Opportunity**

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

**Note To Agencies**

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

**Warning About Fake Job Posts**

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Distinguished Principal Engineering Leader

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